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DoubleTree by Hilton Hotel London ExCel

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London ExCel

Restaurant
Twin Room (Guest) | In-room safe, desk, laptop workspace, blackout drapes
Front of property
Restaurant
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
  • Place, ExCeL Exhibition Centre
    ‪3 min walk‬
  • Place, Thames Barrier Park
    ‪12 min walk‬
  • Place, Royal Victoria Bridge
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪107 min drive‬

Room options

View all photos for Queen Suite with City View

Bathroom | Free toiletries, hair dryer, towels

Queen Suite with City View

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Queen Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

8.6 out of 10
Excellent
(51 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Water View)

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

9.4 out of 10
Exceptional
(14 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Water view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed (Water View)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Water View)

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony

  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • Free WiFi

View all photos for Queen Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Queen Room with Sofa Bed

  • Sleeps 3
  • Free WiFi

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room with View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room with View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Queen Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Deluxe Twin Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Accessible Deluxe Twin Room with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Queen Room with Water View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View and Balcony

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom King Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom King Suite with City View

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Queen Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Queen Suite with City View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View and Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe One Bedroom Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Suite with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Queen or Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Queen or Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room with View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room with View

  • Sleeps 2
  • Free WiFi

View all photos for King Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

King Suite with City View

  • Sleeps 2
  • Free WiFi

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About the neighborhood

London

Located in Docklands within a short walk of ExCeL Exhibition Centre, DoubleTree by Hilton Hotel London ExCel is within a few miles (5 km) of other popular sights such as The Arena. This 4-star hotel has 287 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • Thames Barrier Park - 12 min walk - 0.7 miles
  • Royal Victoria Bridge - 13 min walk - 0.7 miles
  • IFS Cloud Royal Docks Station - 3 min drive - 1.2 miles
  • Thames River - 6 min drive - 1.5 miles

Getting around

  • Prince Regent Station - 5 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬14 min walk
  • ‪Subway - ‬10 min walk
  • ‪Sandwich & Co. - ‬14 min walk
  • ‪Chicken Hut - ‬10 min walk
  • ‪Costa Coffee - ‬13 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

DoubleTree by Hilton Hotel London ExCel features a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for GBP 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and express check-out.
Guests can expect free WiFi and TVs with pay movies. Bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Reception
Hampton by Hilton London Excel
Docklands
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
$82 nightly
The price is $98
Jun 21 - Jun 22
Total with taxes and fees
Hampton by Hilton London Excel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 882 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35 per accommodation, per stay
  • Dogs only
  • 1 total (77 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.5 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Hotel London ExCel?

DoubleTree by Hilton Hotel London ExCel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on Jun 7, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around DoubleTree by Hilton Hotel London ExCel?

This hotel is situated in Docklands within a short 7-minute walk of ExCeL Exhibition Centre. You'll also find The Arena and London Stadium within a short drive.

Is parking available on site at DoubleTree by Hilton Hotel London ExCel?

Yes, parking is offered for GBP 15 per night. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Does DoubleTree by Hilton Hotel London ExCel include a casino at the property?

No, DoubleTree by Hilton Hotel London ExCel doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel London ExCel?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton Hotel London ExCel a good place to stay for couples?

At this waterfront hotel, couples will appreciate amenities like a restaurant plus some guestrooms include a city view and a kitchenette.

Does DoubleTree by Hilton Hotel London ExCel have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel London ExCel have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel London ExCel serves buffet breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton Hotel London ExCel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton Hotel London ExCel for a fee of GBP 35 per accommodation, per stay. The property also provides food and water bowls.

Does DoubleTree by Hilton Hotel London ExCel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel London ExCel?

The closest major airport to DoubleTree by Hilton Hotel London ExCel is London City Airport (LCY), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 21.2 mi away.

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel London ExCel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and water views.

DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kryspin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and amazing property
Stayed 1 night in Feb 2026

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
All the staff from the cleaners upwards were polite and efficient. Hotel was clean and well maintained. Plenty of choice at breakfast and good range of drinks at the bar.
Stayed 3 nights in Feb 2026

4/10 Poor

Poppy

Stayed 1 night in Feb 2026

10/10 Excellent

Eoin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly, courteous staff, a warm and welcoming environment and a clean, well-equipped room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Akia

Stayed 2 nights in Feb 2026

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating with check in and even before check in. They provided bag storage and access to the bags before the room was ready. The front desk got us into the room before check in time. And even upgraded our room. The staff in the restaurant was excellent and remembered us and our preferences. The room was excellent.
Stayed 5 nights in Feb 2026

10/10 Excellent

Dina

Stayed 1 night in Feb 2026

8/10 Good

Abraham

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean and beds were spacious
Stayed 3 nights in Jan 2026

2/10 Terrible

Calvin

Stayed 2 nights in Jan 2026

8/10 Good

Amir, Isleworth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was an average 4 star hotel, though a tad spartan. Sadly it lacked amenities in the room. On a brighter note, Andi was superb, helping us every step of the way. Bright professional and very helpful. Commendable. Curious note. When we checked in, Usal clearly stated point-blank that there was no onsite parking. and sent me off to pay £16 to park opposite the Hampton Inn. However when I returned to collect my keys, Andi offered free parking onsite to us as HiltonHonours patron.I also overheard another receptionist offer free parking to a staff member checking in from another city stating "we have to look after each other". I guess it matters who you speak to.
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not only were we greeted with warm cookies upon arrival but we received free parking thanks to a friendly conversation with one of the team - stellar service!
Stayed 1 night in Jan 2026

10/10 Excellent

Naseema

Stayed 2 nights in Jan 2026

10/10 Excellent

SULIMAN

Stayed 2 nights in Jan 2026

10/10 Excellent

Dina

Stayed 4 nights in Jan 2026

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were very patient with my anxieties and exceptional service from everyone I came across
Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Stayed 3 nights in Jan 2026

10/10 Excellent

SD

Liked: Cleanliness, staff & service, amenities
The staff are extremely friendly & helpful for your entire stay. The hotel & room was very clean. Food and drinks are excellent & great value. Location is perfect with DLR & Elizabeth Line local. Excel and city airport next door on either side, however you would know as soundproofing is superb
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Dina

Stayed 3 nights in Jan 2026

10/10 Excellent

SImon

Liked: Cleanliness, staff & service, amenities
Good, clean, welcoming hotel. Food was great. Hotel was busy, but staff were attentive. didn't have breakfast as had a 6 am flight out of London City.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 2 nights in Oct 2025

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Check in staff downgraded my room saying I don't need a sofa.. had booked it so as had a comfortable seat for the evening after a hard days work. Most staff seemed like they were forcing trying to be polite, didnt make for a very friendly atmosphere
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Sep 2025

8/10 Good

Abida, Maple Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was okay
Stayed 5 nights in Nov 2025

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