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DoubleTree by Hilton Hotel London ExCel

Property class: 4

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London ExCel

A modern restaurant with high ceilings, large windows, and multiple dining tables.
A modern hotel with a curved facade, large windows, and a waterfront view.
A hotel room with a large bed, a sofa, and a view of the city.
A modern bar area with a curved counter, bar stools, and a seating area with tables and chairs.
A modern hotel lobby with a reception desk, seating area, and a large circular light fixture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
  • Place, Excel London
    ‪3 min walk‬
  • Place, Thames Barrier Park
    ‪12 min walk‬
  • Place, Royal Victoria Bridge
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪107 min drive‬

Room options

View all photos for Accessible Queen Room

Room

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite with City View

A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Queen Suite with City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Twin Room

A hotel room with two beds, a desk with a flat-screen TV, a chair, and a lamp.

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a television, and a view of the city through the window.

Room, 1 Queen Bed

8.6 out of 10
Excellent
(57 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Water View)

A hotel room with a large bed, a desk, an orange chair, a TV, and a view of a cityscape and water.

Deluxe Room, 1 Queen Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, and a door.

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds (Guest)

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Room, 2 Twin Beds (Guest)

9.4 out of 10
Exceptional
(16 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Accessible

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Deluxe Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Accessible

A hotel room with a grey armchair, an orange chair, a flat-screen TV, a framed artwork, and a small table with a water bottle and a glass.

Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a desk with a chair, a TV, and a plant.

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Water View)

A hotel room with a modern design, featuring a leather chair, a round mirror, a white console table with a vase of flowers, and a bed with a wooden headboard.

Deluxe Suite, 1 King Bed (Water View)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

A hotel room with a large bed, a chair, a table, and a window with curtains.

Deluxe Room, 1 King Bed (Water View)

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, City View

A hotel room with a large bed, a bedside table with a lamp, and a telephone.

Suite, 1 Queen Bed, City View

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Balcony, City View

A modern hotel room with a large bed, a desk with a chair, a TV, and a plant.

Suite, 1 Queen Bed, Balcony, City View

  • Ocean view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Balcony

A hotel room with a large bed, a desk with a TV, a chair, and a view of the city through large windows.

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in Docklands within a short walk of Excel London, DoubleTree by Hilton Hotel London ExCel is within a few miles (5 km) of other popular sights such as The Arena. This 4-star hotel has 287 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Excel London - 3 min walk - 0.2 miles
  • Thames Barrier Park - 12 min walk - 0.7 miles
  • Royal Victoria Bridge - 13 min walk - 0.7 miles
  • University of East London, Docklands Campus - 3 min drive - 1.0 mile
  • IFS Cloud Royal Docks Station - 3 min drive - 1.2 miles

Getting around

  • Prince Regent Station - 5 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬14 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Subway - ‬10 min walk
  • ‪Sandwich & Co. - ‬14 min walk
  • ‪Juniper & Co Bar & Kitchen - ‬14 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

DoubleTree by Hilton Hotel London ExCel features a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for GBP 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and express check-out.
Guests can expect free WiFi and TVs with pay movies. Bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,003 reviews
$84 nightly
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Oct 29 - Oct 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 882 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35 per accommodation, per stay
  • Dogs only
  • 1 total (77 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.5 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Hotel London ExCel?

DoubleTree by Hilton Hotel London ExCel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of Oct 3, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on Oct 28, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around DoubleTree by Hilton Hotel London ExCel?

This hotel is situated in Docklands within a short 7-minute walk of Excel London. You'll also find The Arena and London Stadium within a short drive.

Is parking available on site at DoubleTree by Hilton Hotel London ExCel?

Yes, parking is offered for GBP 15 per night. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Does DoubleTree by Hilton Hotel London ExCel include a casino at the property?

No, DoubleTree by Hilton Hotel London ExCel doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel London ExCel?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton Hotel London ExCel a good place to stay for couples?

At this waterfront hotel, couples will appreciate amenities like a restaurant plus some guestrooms include a city view and a kitchenette.

Does DoubleTree by Hilton Hotel London ExCel have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel London ExCel have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel London ExCel serves buffet breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton Hotel London ExCel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton Hotel London ExCel for a fee of GBP 35 per accommodation, per stay. The property also provides food and water bowls.

Does DoubleTree by Hilton Hotel London ExCel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel London ExCel?

The closest major airport to DoubleTree by Hilton Hotel London ExCel is London City Airport (LCY), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 21.2 mi away.

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel London ExCel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and water views.

DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy helpful staff even got a Cooke upon arrival. All in all a great stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service,
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy welcoming hotel. Friendly staff. Great restaurant/bar.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good well stocked buffet breakfast Very clean Staff perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice and enjoyable breakfast
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff friendly and helpful, clean facilities and comfy beds!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and welcoming and helpful. Cookie on arrival was a lovely surprise. Hotel is clean, our room was pretty basic but had everything we needed. We ate in the bar area and the menu was really good, staff in there are great too. Overall a good stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great breakfast, lovely staff - the drinks/snacks however are insanely expensive!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team were really lovely and it was very close to transport
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my room -> I stayed here for the London Marathon and was minutes away from the tube & Excel centre! Really great locatiin
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice staff and Good views
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and amazing property
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Staff were amazing
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great location for an event at the excel. The only complaint we had were the beds, my husband and I both found it to bed very hard and uncomfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room Helpful staff Midday checkout Well placed for ExCel and HM Passport Office 15 mins walk
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely two night stay. Staff were extremely welcoming, friendly, professional and helpful. Great facilities in a spotless room. Breakfast was delicious, with a varied choice of hot and cold food. We would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and had a great view, but the
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location if you’re attending a tradeshow at the Excel. It is a five minute walk to the Tradeshow floor. The Elizabeth line and DLR are very close and you can get into town easy.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean and beds were spacious
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast. Calm environment. Great staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience! Well located and easy to travel due to close proximity of the Prince Regent DLR. We also recieved a prosecco and a cookie which was a nice touch.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly staff and lovely food.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly, courteous staff, a warm and welcoming environment and a clean, well-equipped room.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Room was clean and comfortable did not have breakfast or use the bar
Stayed 1 night in Apr 2026