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Aloft London Excel

4.0 star property
Eco-certified hotel with a sauna connected to the convention center in London

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Photo gallery for Aloft London Excel

Exterior
Indoor pool
Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace
Interior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • O2 Arena
    ‪6 min drive‬
  • London Stadium
    ‪10 min drive‬
  • London (LCY-London City)
    ‪15 min walk‬

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Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Twin Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Courtyard by Marriott London Heathrow Airport

Heathrow Villages
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,186 reviews
The price is $122
$102 nightly
$122 total
Total includes taxes and fees
Jun 22 - Jun 23
Courtyard by Marriott London Heathrow Airport

About the neighborhood

London

Located in Docklands, Aloft London Excel is 2.4 mi (3.9 km) from O2 Arena and within a 15-minute drive of other popular attractions like London Stadium. This 252-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's connected to the convention center in central London, and a short drive from ExCeL Exhibition Centre and ABBA Arena.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.1 miles
  • O2 Arena - 6 min drive - 2.0 miles
  • London Stadium - 10 min drive - 4.0 miles
  • Tower Bridge - 15 min drive - 5.7 miles
  • The Shard - 17 min drive - 6.3 miles

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London City Airport (LCY) - 9 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Sandwich & Co - ‬9 min walk
  • ‪E16 Café - ‬3 min walk
  • ‪The Bridge Restaurant - ‬4 min walk

About this property

Aloft London Excel

Eco-certified hotel with a sauna connected to the convention center in London
Guests staying at Aloft London Excel enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 20 per day. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a business center.
42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Relax with a rainfall shower. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Renovations and closures

The property will be renovating from June 4 2025 to June 22 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

Is free cancellation available at Aloft London Excel?

Aloft London Excel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do near Aloft London Excel?

This hotel is situated in Docklands, just steps from ExCeL Exhibition Centre. You'll also find O2 Arena and ABBA Arena within a short drive.

Is parking available on site at Aloft London Excel?

Yes, parking is offered for GBP 20 per day. Accessible parking and bicycle parking are also available.

Does Aloft London Excel include a casino on the premises?

No, Aloft London Excel doesn't have a casino.

Is there an indoor pool at Aloft London Excel?

Yes, this hotel has an indoor pool.

Is Aloft London Excel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Aloft London Excel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Aloft London Excel have a restaurant that serves breakfast?

Yes, Aloft London Excel serves buffet breakfast for a surcharge each morning at Docksider Restaurant.

Does Aloft London Excel allow pets to stay for free?

Yes, pets stay free at Aloft London Excel and the property also provides food and water bowls for pets.

Does Aloft London Excel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Aloft London Excel?

The closest major airport to Aloft London Excel is London City Airport (LCY), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 21 mi away.

Are there rooms with balconies that I can book at Aloft London Excel?

No, you won't find guestrooms with balconies at Aloft London Excel.

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1008 reviews
Rating 8 - Good. 258 out of 1008 reviews
Rating 6 - Okay. 77 out of 1008 reviews
Rating 4 - Poor. 32 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food, lovely pool and sauna, comfy rooms, great staff and oh so convenient for the excel center.
Stayed 1 night in Mar 2025

8/10 Good

Liam

Traveled with group
Liked: Amenities, property conditions & facilities
The hotel itself was brilliant. Was going to the o2 for the weekend and the hotel was only short distance from the tube. Everything was great, rooms are decent. All great, until the breakfast after checkout. Was like the staff was worried we were going to run off without paying. The actual breakfast was poor. Was expensive and not a lot of choice. The staff kept coming over asking about method of payments whilst eating our breakfast. And as soon I had finished my last bite,(not an exaggeration)she had come over with the card reader and the bill. Hadn’t even had time to start my coffee and didn’t bother in the end. Made us both feel incredibly uncomfortable. The lady herself seemed nice enough, seemed more of a training issue.
Stayed 2 nights in Mar 2025

8/10 Good

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Stephen

Stayed 1 night in Mar 2025

8/10 Good

tony

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location for Excel Exhibition with access from second floor sytraight in to the building
Stayed 1 night in Mar 2025

10/10 Excellent

graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, really nice breakfast, reasonable parking (£20) per night,
Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff were nice too. At a point the room was very very cold and I had to call someone several times to come check the room temperature. Basic necessities like slippers and bath robe had to be asked downstairs at the reception. I was shocked about the deposit and it’s been more than a month and I have still not received my deposit back. I tried calling the number provided but was on it for almost an hour and nobody picked up. I will most definitely take legal action against the hotel if my deposit is not being refunded as soon as possible cause this is insane.
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - right near the station. Nice breakfast with lots of choice in a light and airy location. Good room. Kind receptionists.
Stayed 2 nights in Feb 2025

8/10 Good

Warren

Stayed 1 night in Feb 2025

8/10 Good

JANICE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Tracy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Will be better when surrounding building work done

Good location for Excel . Modern hotel and nice rooms, will be better when surrounding building works complete . Pool is very small and I arrived during swimming lessons so very noisy . Changing rooms not great and no private shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Eboni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was an excellent experience. It was close to the train which made traveling into the city easier. It is far out from most London restaurants but again the train being so close made it easy to get around. The staff was always available to assist with anything when needed. The bar however was closed during our stay but luckily the restaurant was open with a bar.
Stayed 8 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and great service
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 3 nights in Feb 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Glenville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great facilities and food and drink. Modern, comfortable bedroom. We would have liked a door on the washroom area.
Stayed 1 night in Feb 2025

10/10 Excellent

Warren

Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
★★★★★ Great Stay, Highly Recommend! Loved my stay at Aloft London Excel! Spacious, modern rooms, fantastic staff, and great amenities like the pool and gym. Perfect location for Excel events and easy transport links. A few minor areas for improvement, but overall, a top-notch stay—would definitely return!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vesa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Hotel is in very convenient location, walking distance from Elizabeth line / DLR. Breakfast was very good as well. Hotel staff was very helpful and nice.
Stayed 1 night in Feb 2025

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with plenty of parking at a fair rate (discounted via the hotel) clean and modern hotel with great facilities. Would recommend and will booking again.
Stayed 1 night in Jan 2025

6/10 Okay

M

Traveled with family
Disliked: Amenities
We stayed here for the location primarily, as we needed access to the Excel Exhibition center. While it is connected as advertised, it's not a covered pathway. So if it's raining you will need an umbrella for the short walk. Other than location, we found our stay lacking in many areas for a four star property. The biggest issue was with the temperature control. We had two rooms on the sixth floor, we had to call the service engineer several times to fix the air conditioning. The room would get hot and stuffy and it would take hours to cool down. Toiletries like body lotion had to be asked for from housekeeping. Due to the Pokemon convention, the bar area was full of noisy rambunctious children as late as mid night. The hotel staff made no effort to ensure the other guests weren't disturbed by this. One of the bartenders was rude and condescending during a brief conversation. Food from the dockyard restaurant was also underwhelming. Overall, we won't be staying here for the next convention as there are hotels nearby that provide better value for money.
Stayed 3 nights in Feb 2025

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