Cleaning the room every day was a pleasant surprise. Security was good. The stairwell and elevator leading to the street near the train station was very dirty.
Quiet location despite London's busyness, Clean and comfortable, if you planned to stay here plan for your feeding, I paid about 22 pounds ($28.00) for just one burger and bottled water.
Nice clean hotel, friendly staff. Not that close to city center, but with train stations and chair lifts neaby, it's a much cheaper alternitave. Great restaurant and food on 2nd floor as well.
Due to a major medical issue my doctor order me to cancel my trip a few days before I contacted this hotel and they did not refund me nor credit me anything. I lost out on two rooms and this hotel was not understanding
Located in Docklands, Aloft London Excel is 2.4 mi (3.9 km) from O2 Arena and within a 15-minute drive of other popular attractions like London Stadium. This 252-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's connected to the convention center in central London, and a short drive from ExCeL Exhibition Centre and ABBA Arena.
This hotel serves as home to a cocktail bar, along with a restaurant that specializes in international cuisine. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Relax with a rainfall shower. Other amenities include refrigerators, coffee makers, and safes.
Guests staying at Aloft London Excel enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 16 per day. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a business center.
Cleaning the room every day was a pleasant surprise. Security was good. The stairwell and elevator leading to the street near the train station was very dirty.
Aloha! Thank you very much for your feedback! I am glad to see that you had a positive experience at Aloft and that we were able to meet your requests. We hope that we will be welcoming you back soon! Have an easy breezy day!
Quiet location despite London's busyness, Clean and comfortable, if you planned to stay here plan for your feeding, I paid about 22 pounds ($28.00) for just one burger and bottled water.
Aloha! Thank you for taking the time to provide us with feedback on your recent trip to Aloft. I am glad to see that you enjoyed your stay here and hope we will be welcoming you back soon!
Nice clean hotel, friendly staff. Not that close to city center, but with train stations and chair lifts neaby, it's a much cheaper alternitave. Great restaurant and food on 2nd floor as well.
Thank you so much for your great feedback. We are glad to hear that you have enjoyed your stay! We hope to get the chance to welcome you back soon again! Warm regards
Due to a major medical issue my doctor order me to cancel my trip a few days before I contacted this hotel and they did not refund me nor credit me anything. I lost out on two rooms and this hotel was not understanding
Dear Kathy Ann,thank you writing us a Review, we are pleased that we have hit the marks on your stay! We are delighted that your room was cleaned to your satisfaction and our Security made you feel safe! We would like to apologies about the Conditions of the Elevator and stairwell was dirty and will have to inform the housekeeping managers to pay closer attention to these.We thank you for staying with us and we hope to welcome you back again!Kindest regards,The London Excel Aloft