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Recent guest reviews

Quiet location despite London's busyness, Clean and comfortable, if you planned to stay here plan for your feeding, I paid about 22 pounds ($28.00) for just one burger and bottled water.

Nice clean hotel, friendly staff. Not that close to city center, but with train stations and chair lifts neaby, it's a much cheaper alternitave. Great restaurant and food on 2nd floor as well.

Due to a major medical issue my doctor order me to cancel my trip a few days before I contacted this hotel and they did not refund me nor credit me anything. I lost out on two rooms and this hotel was not understanding

Clean modern hotel near my Conference venu! Very polite and helpful staff and clean room. These are all very positive! The only complain I have is the TV. When I travel, I keep the TV on to check the local time because I have to be at the conference on time. The TV at Aloft does not come on if I press the button. It is via internet and I do not have time to fuss to turn on TV in the morning. Second beef is: there is no tub. In the evening, I like to wash my face splashing water on my face and wash my feet. but there is no way to do this. So, I will give 4.8 out of 5 for Aloft.

Fire alarm went off at night at 2:00 AM. we were not notified that it was no evacuation required. We were not able to sleep the whole night.

ok. hotel with minimum amenities ... No shower tub water flowing directly to the floor...[minor leak outside] while talking a shower

Nicer than many downtown hotels. Travel to downtown with a transit card. No problem. Food is excellent.

Excellent staff service and very clean close to the train and good resturant

Recently I stayed at aloft in London. The hotel is exactly like the pictures. I really enjoyed my stay the rooms were great , spacious and clean. Definently will be booking again .

1 Eastern Gateway, Royal Victoria Dock London England

Hotel highlights

  • Walking distance to Excel Exhibition Centre
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Docklands, Aloft London Excel is 2.8 mi (4.5 km) from O2 Arena and within a 15-minute drive of other popular attractions like London Stadium. This 252-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's connected to the convention center in central London, 0.2 mi (0.3 km) from Excel Exhibition Centre, and also 4.6 mi (7.5 km) from Westfield Stratford City.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in international cuisine. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

All of Aloft London Excel's 252 individually furnished rooms provide refrigerators, safes, and phones. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Relax with a rainfall shower. Other standard amenities include ironing boards and desks.


Property features

Guests staying at Aloft London Excel enjoy an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for GBP 16 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a computer station, and express check-in.

Room options

Executive Suite, 1 Bedroom, Non Smoking, View

1 Double Bed | Sleeps 4

Urban, Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

aloft, Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

aloft, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Aloft London Excel

Everyone (9) Couples (2) Family (3)
4
Everyone

By on Feb 8, 2020

Review comment responded on Feb 9, 2020

Aloha! Thank you very much for your feedback! I am glad to see that you had a positive experience at Aloft and that we were able to meet your requests. We hope that we will be welcoming you back soon! Have an easy breezy day!

5
Family Partner Couples Family

Quiet location despite London's busyness, Clean and comfortable, if you planned to stay here plan for your feeding, I paid about 22 pounds ($28.00) for just one burger and bottled water.

By on Dec 28, 2019

Review comment responded on Jan 3, 2020

Aloha! Thank you for taking the time to provide us with feedback on your recent trip to Aloft. I am glad to see that you enjoyed your stay here and hope we will be welcoming you back soon!

5
Partner Couples

Nice clean hotel, friendly staff. Not that close to city center, but with train stations and chair lifts neaby, it's a much cheaper alternitave. Great restaurant and food on 2nd floor as well.

By on Sep 8, 2019

Review comment responded on Sep 13, 2019

Thank you so much for your great feedback. We are glad to hear that you have enjoyed your stay! We hope to get the chance to welcome you back soon again! Warm regards

1
Family

Due to a major medical issue my doctor order me to cancel my trip a few days before I contacted this hotel and they did not refund me nor credit me anything. I lost out on two rooms and this hotel was not understanding

By on Jul 20, 2019

5
Everyone

By on Jul 9, 2019

4
Everyone

Clean modern hotel near my Conference venu! Very polite and helpful staff and clean room. These are all very positive! The only complain I have is the TV. When I travel, I keep the TV on to check the local time because I have to be at the conference on time. The TV at Aloft does not come on if I press the button. It is via internet and I do not have time to fuss to turn on TV in the morning. Second beef is: there is no tub. In the evening, I like to wash my face splashing water on my face and wash my feet. but there is no way to do this. So, I will give 4.8 out of 5 for Aloft.

By on Aug 1, 2018

4
Everyone

By on Jul 30, 2018

3
Everyone

Fire alarm went off at night at 2:00 AM. we were not notified that it was no evacuation required. We were not able to sleep the whole night.

By on Apr 10, 2018

3

convenience of walking in to the convention center

Everyone

ok. hotel with minimum amenities ... No shower tub water flowing directly to the floor...[minor leak outside] while talking a shower

By on Sep 29, 2017

5

great hotel!

Everyone

Nicer than many downtown hotels. Travel to downtown with a transit card. No problem. Food is excellent.

By on Sep 26, 2017

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