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Aloft London Excel

4.0 out of 5.0

Recent guest reviews

Nice clean modern hotel located in East London right next to the Excel Centre. Easy to reach by the Docklands Light Railway. There’s a reasonable snack bar in the lobby that’s open late. It sells sandwiches, salads, fruit etc. Check in was painless and the room was very clean and a good size. The gym was empty with lots of modern equipment and the food in the hotel restaurant was pretty good. Would recommend this for anyone looking for a clean contemporary hotel near the Excel Centre.

As usual everything goes smoothly on arrival / check in and the rooms are in top shape. the staff is efficient and friendly and the location is superior if you are in town for a Fair or trade show. Food is good and there is convenience in the area - lots of other places. The rate is right if you consider the location and convenience. I shall come back!

My husband and I stayed here for 4 nights while attending the Comic Con at the ExCel Centre. The hotel is in a fantastic location. Just 20 minutes walk from the city airport, a train station right next door and the Emirates Airline just on the other side of the ExCel Centre u can be anywhere in London within approximately 30 minutes. I could not complain about anything. Our room was clean the bed was comfy we didn’t eat breakfast at the hotel due to the cost but ate in the ExCel Centre. The staff where so helpful. When we where due to checkout we had a few hours before our flight so we asked if we could leave our bags and come back for them and this was no issue and free!! The staff also helped us by calling a taxi to take us to the airport as our bags where to heavy to drag back to the airport walking! I would definitely stay at this hotel again.

I have stayed here a number of times before and each visit notice that they try and nickel and dime more and more and don't value the premium customer (I'm SPG Platinum). I had called and requested a Suite Upgrade and was told last night that it should be OK for at least two of my three night stay. On check in - not only didn't they have an upgrade but they didn't have any room at all available for me and I had to wait -- even though I had advised I would be there at noon and only arrived at 3pm - no reason for that. Also, it took three times for me to request my SPG benefits and feel like they were reluctantly given. Not to mention that the hotel (since I called a couple of weeks ago and verified) changed the policy on where one could have breakfast (it used to be in either the restaurant or downstairs -- grab and go -- like every other ALoft I've ever stayed in -- now apparently it's only the restaurant). Definitely will not be coming back here and strongly urge others from using one of the many other service oriented properties if you need to be in this area.

Nice and close to the Excel exhibition center. You can also take the Emirates Line over to the O2 Arena. Rooms are clean and well maintained. There is a small car-park outside the hotel which is handy but is 16GBP per day.

Brilliant place.. easy to travel and close to London.. 3rd time here and will definitely return... Beautiful rooms and views over the river. The bed is large and comfortable, clean with a fantastic size shower. Fridge and safe in the rooms with tea and coffee making facilities..

The hotel was very nice and clean. The rooms were big for European standards. Love the Bliss toiletries! Every room has a view. I'm not sure how old this hotel was but it seems pretty new. Breakfast buffet was good and even has ready to order banana pancakes. The location was not too close to many things you have to take the metro into London. The hotel has a green option that if you're staying for at least 2 night and don't have room service come in to clean your room then you would get a 5 pound voucher to use in the hotel, pretty handy for light night snacks.

We used 5 rooms at this hotel as we were visiting a conference/exhibition at the ExCel which is literally next door to this hotel. Positives - Location. If you are visiting the ExCel in London, this is an ideally located hotel. It is right next door to the venue and also very close indeed to the Prince Regent stop on the DLR. Negatives - Temperature. I live in North of England and like to have a cold bedroom. I cannot sleep if the room is too hot. Often, I will request a bedroom on an upper floor as I also like to keep a window open regardless of the temperature outside. The rooms at this hotel have Air Conditioning, but you cannot set it below 18 C. This is too warm for me. Despite setting the temperature to its minimum, the room would heat up to 18.9 C which meant that I couldn't get a decent sleep for two nights. My advise would be to stay here if you like to sleep in a warm or hot room and don't use the AC, but if you do, there are other hotels within a very short walk that you could try - there is a Double Tree by Hilton and a Premier Inn within a two minute walk. I explained to my colleague that I will not return to that hotel again, and if we are to exhibit again, we should try a different hotel.

This is one of my favorite hotels I stay in regularly in London, if you are at an event at London excel, this is the only place to stay. Very comfortable, friendly staff, and I love the layout of the bedrooms.

Very impressed with Aloft - room was beautiful, bed was comfy and breakfast was delicious! One of, if not the best, option for Excel events! Our waitress was lovely too. The SPG members bonus was also a great incentive.

1 Eastern Gateway, Royal Victoria Dock London England

Hotel highlights

  • Walking distance to Excel Exhibition Centre
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Docklands within a short walk of Excel Exhibition Centre, Aloft London Excel is within a few miles (5 km) of other popular sights such as Boleyn Ground Stadium. This 252-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. On the riverwalk, it's also near O2 Arena and Cutty Sark.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in international cuisine. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All of Aloft London Excel's 252 individually furnished rooms provide refrigerators, ironing boards, and desks. Guests can expect to find free WiFi and wired Internet, along with 42-inch flat-screen TVs. Relax with a rainfall shower.


Property features

At Aloft London Excel, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for GBP 16 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a computer station, and express check-in.

Room options

Savvy Suite

King 1 | Sleeps 3

Urban Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 1903 reviews