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Aloft London Excel

4.0 star property
Pet-friendly hotel with a sauna connected to the convention center in London

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Photo gallery for Aloft London Excel

Exterior
Creator video
View from property
Indoor pool
Cocktail bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

View in a map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Thames Barrier Park
    ‪10 min walk‬
  • Place, Royal Victoria Bridge
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(85 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Twin Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | Flat-screen TV

Executive Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

London

Located in Docklands, Aloft London Excel is 2.4 mi (3.9 km) from O2 Arena and within a 15-minute drive of other popular attractions like London Stadium. This 252-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's connected to the convention center in central London, and a short drive from ExCeL Exhibition Centre and ABBA Arena.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.1 miles
  • Thames Barrier Park - 10 min walk - 0.6 miles
  • Royal Victoria Bridge - 12 min walk - 0.7 miles
  • IFS Cloud Royal Docks Station - 19 min walk - 1.0 mile
  • Thames River - 5 min drive - 1.6 miles

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London City Airport (LCY) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬9 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬12 min walk

About this property

Aloft London Excel

Pet-friendly hotel with a sauna connected to the convention center in London
Guests staying at Aloft London Excel enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 20 per day. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a business center.
42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Relax with a rainfall shower. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The price is $122
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

Is free cancellation available at Aloft London Excel?

Aloft London Excel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Aloft London Excel?

As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Aloft London Excel on Dec 15, 2025 start from $95.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Aloft London Excel?

This hotel is situated in Docklands, just steps from ExCeL Exhibition Centre. You'll also find O2 Arena and ABBA Arena within a short drive.

Is parking available on site at Aloft London Excel?

Yes, parking is offered for GBP 20 per day. Accessible parking and bicycle parking are also available.

Does Aloft London Excel include a casino on the premises?

No, Aloft London Excel doesn't have a casino.

Is there an indoor pool at Aloft London Excel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What do couples enjoy most about Aloft London Excel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Aloft London Excel have a hot tub?

No, but this hotel does have a sauna.

Does Aloft London Excel have a restaurant that serves breakfast?

Yes, Aloft London Excel serves buffet breakfast for a surcharge each morning at Docksider Restaurant.

Does Aloft London Excel allow pets to stay for free?

Yes, pets stay free at Aloft London Excel and the property also provides food and water bowls for pets.

Are there connecting rooms at Aloft London Excel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Aloft London Excel?

The closest major airport to Aloft London Excel is London City Airport (LCY), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 21 mi away.

Can I book a room with a balcony at Aloft London Excel?

No, there aren't any guestrooms with balconies at Aloft London Excel.

Reviews

Aloft London Excel Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 611 out of 1007 reviews
Rating 8 - Good. 247 out of 1007 reviews
Rating 6 - Okay. 78 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

Reviews

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Tina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff, were nice and professional but the rooms were depressing with no color and I had to change room. Previous room was musky, when I complained a staff came to dpray the room with my husband and myself in the room. So strange and offensive. I finally was given a decent room. Brakefast was boring and same thin repeated daily. I stopped going on my 3rd day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night London break

All staff were friendly & welcoming. Room was perfect for us & the bed was very comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Traveled with family
Liked: Amenities
pool
Stayed 4 nights in Aug 2025

10/10 Excellent

Namnti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claudio

Stayed 1 night in Aug 2025

10/10 Excellent

Omran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Salma

Traveled with family and small children, Traveled with group
Disliked: Staff & service
Very poor customer service, no towels available, NO INTERNET OR MOBILE SERVICE! TV DID NOT WORK, AC DID NOT WORK
Stayed 2 nights in Aug 2025

10/10 Excellent

G-boutique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

suchitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Charmaine

Stayed 1 night in Aug 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, but fire alarm went off at 2am and we spent an hour in the car park! Also shower didn’t drain. However swimming pool was a hit with the kids.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Kehinde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in east london
Stayed 1 night in Jul 2025

2/10 Terrible

Lee

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No network signal in the entire hotel

No phone signal at all at the hotel, not even in the public lobbys. Only public wifi which is not protected and unable to use for business work.
Stayed 3 nights in Jul 2025

6/10 Okay

John

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless but there were a few things that weren’t great. We had no hot water from the shower on one of the days during our 2 night stay, and the restaurant food was over priced and bland. The pool facilities were terrible, pool was small and no staff were monitoring. Signage stated no diving and games but there were 2 men that dived straight in the poll and then proceeded to play catch with a ball! The steam room and sauna was not working. Overall, I would say overpriced and not worth what we paid. I’ve stayed in better, and payed less.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort

Great people, great location, great accommodations

Had a good stay at Aloft. Great people at the front desk. We were use to a little better ac. Very close to the trains for easy access around London.
Stayed 8 nights in Jul 2025

6/10 Okay

Colin

Traveled with family
Liked: Cleanliness, room comfort

Disappointed

Chose to stay here again this year after a stay last Summer. Was disappointed this time round. On check in (at 5pm) we were told our room was not ready and we're allocated another. We arrived in the room and it had not been set up for us, the floor was also sticky, not impressed. Reported this to reception who sent someone to clean the room and set up the sofa bed. Then to our surprise the person from reception arrived and said we had been allocated another room. We went to that room and it had not been set up either!! They set it up again, but we discovered the partition door would not shut!! Cue another trip reception! This too was fixed, the door had come of it's hanging runner. The next morning we discovered the air con was not working properly, the room was at 25c. Another call to reception! The saga was not over as a couple of days later we had to get the air con fixed again!!! The hotel did offer us compensation, but it is a real shame that such a nice hotel has been let slide so much in the space of a year. Also we ate at the restaurant, food was OK, but we had to wait over an hour for it!!. Don't think we will ever return here to stay again.
Stayed 6 nights in Jul 2025

8/10 Good

Shazad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna and steam room not working on day we were there.
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

James

Traveled with family and small children
Liked: Staff & service
Average at best.
Stayed 5 nights in Jul 2025

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