Hard Days Night Hotel4.0 out of 5.0
Recent guest reviews
I booked into this hotel 3 weeks ago first of all I asked for a room with 2 beds as I was taking my 13 year old son with me. I also asked if it would be possible to get a room as early as I could as we were traveling all night and would need to get some sleep be at hotel at around 8 am Well we got to the hotel at 7:45 and ask the receptionist if it was possible to get a room as account as one was available and she said that she would put us on the priority list and this was at 8am we went back about 4 times between 8am and 1pm and the cleaners at this stage hadn't 1 room cleaned as the girl at the desk who I later found out was actually the manager who was the rudest and unhelpful person said that no room was ready yet. So as we were over for a game we headed out to the game without any sleep and when we came back and went to the room I got a shock to see 2 single beds pushed together in a room that you couldn't swing a cat So for the money I paid for this hotel I am so so disappointed and would not recommend this hotel to anyone
I have left many reviews and this is probably the hardest review I have ever had to do. There are good points and bad points about the hotel, in my opinion. Starting with the good points. The hotel is in a fantastic location and is ideal for someone of mature age that has a love for the sixties. It is right next to Mathew Street where The Cavern is. It is a hundred yards away from Liverpool One the main shopping area of the city. There are many restaurants and drinking places close to the hotel. The interior of the hotel is pleasant but nothing spectacular. Everything is based on large copies of photographs of The Beatles on walls and staircases. The quality of the images is not always good. We saw nothing related directly to The Beatles. I gather there is a small room in the basement where authentic artifacts are kept but for each of the three nights we were there the bar leading to the room was closed. The ambience would have been much better is they had replicated the type of thing that Hard Rock Cafe’s have with genuine memorabilia. I would much rather have seen guitars, clothing, discs and anything relating directly to The Beatles rather than cheap looking copies of photographs. The lift leading to the rooms above seemed to have a mind of their own and two other parties we met in the lifts also felt this. One day after waiting ten minutes we walked down the steps for four floors. The corridor on the fourth floor leading to our room 418 was carpeted by carpets that had strands sticking out and should be replaced or repaired. The door entry to our room rarely allowed us in immediately. A couple of times we were trying to get into the room for several minutes. Our room was the biggest disappointment. We had booked a larger deluxe room that was advertised as being bigger than a luxury room. It was quite small. The placing of the electric plugs in the room made it difficult for my wife to be near the mirror and use the hair dryer at the same time as the electric wire would not enable her to do so. There were no plugs anywhere in the vicinity of the table where it would be easier to use electric appliances and make a drink. The bathroom sounded luxurious on the website but in reality was a disappointment. It was small and I cannot imagine the difficulties a large person would have trying to use the loo. I am not overweight but my leg was touching the wall as I sat on the loo! On the day we arrived my wife had a shower. She picked up a towel and discovered it was wet from previous use by someone. This was indeed a shock. We did not have an evening meal in the hotel. We did have breakfast as it was included in the offer we paid for the room. The first day I had a full breakfast after waiting for glasses and orange to be brought out as they had both ran out. The cooked breakfast was hot and cold. We had to wait some time to be given teaspoons to stir our tea and this again happened the next day. On this occasion I just had a couple of pastries with a drink of orange and a cup of tea. On the third day we just could not be bothered to go again for breakfast and even though it was costing us nothing. I will end with a forgotten good point. The bed was extremely comfortable and we both slept very well. We were concerned that we may be placed where there may be noise but the room we were given was very quite indeed.
Stayed here for 2 nights was fantastic. We did a Beatles couple of days Magical mystery tour and Ferry Across the mersey we came all the way from Australia and had a fantastic time .We booked three rooms and all rooms we were very clean. A bit of a problem with the lift was quicker to walk the stairs but a apart from the fantastic
My sister and I decided to pop in for a cocktail yesterday, unfortunately the bar area was closed so we asked the receptionist and she said we could sit in the restaurant/lounge area and be served. We sat down and waited for a staff member to acknowledge us. About 15 minutes later a young lady came over to take our order. Bearing in mind this was a Wednesday afternoon and the place was not busy at all. We ordered our cocktails and a bowl of olives/feta cheese. Another 20 minute wait and we received our small, not particularly well made cocktails. We waited patiently for the missing olives. After finishing half of our drinks, I enquired as to where our olives were. The young lady went to enquire however she failed to inform us whether we were to receive them. We enquired again, this time I asked who the manager was, a young man in spectacles came over and informed us he would see where they were. We watched as he disappeared into the kitchen only to return empty-handed. We waited and finished our drinks and asked for the bill. Before we left we spoke to the young man again, I enquired as to what was so difficult about providing a bowl of olives and why did he tell me he was going to get them then just ignored us? Hardly good customer service from a supposed manager I'd have thought. Such a shame about this as I can imagine a lot of people come here from all over the world and this tardy impression of Liverpool is not one that should be allowed to continue. Lovely building, abysmal customer service. Avoid.
A really nice hotel, really nice staff that made you feel welcome. Room was super no doubt. But the bars and restaurant had a decor like any other hotel and being The Beatles hotel it really should have a bit more 63-70 vibe to it.
Stayed at the HDN for two nights as part of their "Summer in the city" offer. Could not fault any aspect of our short stay. I had requested a quiet room but when checking in at 4pm we were initially told that our room wasn't ready and were offered another room that may not be so quiet (Matthew St side!!!!). We were more than happy to wait & no more than 5 minutes later we were told another quiet room was available. We were in room 223 which was an internal room with huge windows looking out onto a water feature. We didn't hear a sound at all during our stay and had two really good night’s sleep. The room was small but had everything we needed plus very effective air conditioning (windows are sealed) and a very comfortable king size bed. Hotel is in a great location with the Cavern quarter on the doorstep and less than 5 minutes’ walk from Liverpool One (& the Q car park if coming by car) and no more than 10 minutes from Albert dock. We ate in the hotels Blakes restaurant on our first evening which due to there being unforeseen staffing problems meant there was only ourselves there at 7pm. Two more small groups came in so the atmosphere was lacking a little but this was more than made up for by the very attentive front of house lady (sorry didn't catch your name but nice to see you again at breakfast the next day) & the excellent quality of the food. Can say the same about the breakfast we had on both mornings, which were also brightened up by Debbie (one of the breakfast waitresses) who ensured we were well catered for & kept topped up with tea. On our second day we had a couple of drinks in the bar (plus the complimentary Strawberry Fields cocktails), admiring the Beatles artwork that is displayed throughout the hotel. All the staff we came in touch with were very pleasant and more than happy to help make our two night stay memorable. Would definitely stay again in this very friendly, comfortable & unpretentious hotel.
A brilliant hotel with very pleasant and helpful staff. A wonderful start from the doorman who welcomed us and kindly carried our cases. The room was tastefully decorated with a really pleasing touch of a picture of John Lennon over the bed and the bathroom was divine. The whole hotel is adorned with Beatle memorabilia. l could not find one fault and to cap it all the hotel is three minutes away from the cavern. The breakfast was a full English and delicious. l was so impressed and cant wait to go back.
Hotel is in a brilliant location - can't be faulted, as right by Debenhams (Liverpool one), the top of Matthew Street, and a 5-10minutes walk to the docks. Facilities were good - would have loved a opening window and possibly a small fridge as it was warm at times (with air con). We didn't have the breakfast, and stayed for a cocktail one night - which were just of a standard quality - the cocktail menu has been vastly condensed since our last visit here several years ago. Would stay again.
Excellent hotel in the centre of the city,great for visiting Mathews street and the the Beatle themed bars most have groups on every night and the atmosphere is great. hotel is all Beatle themed with great staff,I was booked it a room facing Mathews St which is the worst if you want a nights sleep but great if you like the street atmosphere ,I asked for a change and the receptionist Sarah immediately came up and moved us to a quieter room all in all a great experience and cant wait to return
This hotel is perfect for Beatles fans or non Beatles fans BUT when you book please please ensure your not on the side over Mathew street. It sounds ideal to be hanging over the famous cavern club (literally right below you) but remember the music starts with buskers at around half 9 am and goes onto pubs and clubs from about 7pm until 3.30the next morning. Soon as the pubs close the bottle bins are emptied then collected by wagons leaving you about 2 hours of sleep. The windows are not double glazed so this has the potential to really ruin your weekend. Other than that the hotel is real class and not at all tackie..the statues on the outside look just like the fab 4 from a distance (of say Gibraltar) and Blake's restaurant attached is a real gem.
- Walking distance to Liverpool ONE and Merseyside Maritime Museum
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Located in Liverpool City Center, Hard Days Night Hotel is within a 5-minute walk of Liverpool ONE and within 15 minutes of other popular attractions like Merseyside Maritime Museum. This 110-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's in central Liverpool and also a short walk from St. George's Hall and World Museum Liverpool.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.
All of Hard Days Night Hotel's 110 air-conditioned rooms provide coffee makers, free newspapers, and free bottled water. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Safes, phones, and ironing boards are also available.
Hard Days Night Hotel features free WiFi in public areas, 4 meeting rooms, and conference space. Valet parking is available for GBP 24 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 3046 reviews