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Recent guest reviews

Everything 100 percent especially customer service we love it here reminds sis of great wolf lodge in Ga

Peaceful retreat with very friendly and helpful staff.

No elevator. If someone speaks in the hallway you definitely hear it

Nice quiet getaway, not much to do there

The location at Mt Charleston is quite beautiful and a nice change from the fast pace of the city. The property has been updated, but it shows that the renovations were low budget. There are signs of quick fix maintenance all over the property and in our room. The restaurant was disappointing and they don't seem very concerned knowing there are only two options for dining.

Good resort with beautiful scenery

Very nice property. However my door was open when arrived. Tvs and hairdryers did not work. The property was being remodeled, so keep that in mind when booking. The restaurant is the only one for miles i believe thats why the prices are high, but the food is pretty good. The staff was good, i look forward to coming back after the remodel and expect an even better experience

It was just okay. The food was a joke and not worth the money. Hopefully it’ll change with the renovations.

The staff was excellent. The room had a door to the balcony but no windows. It was just stuffy and once the door closed, the air became very stuffy inside

It is very nice, but aged. Rooms are in ok condition but restaurant is not very clean. Carpets are very very old and dirty.

I liked the location and layout, front lady was awesome when i checked in, black . morning was uncomfortable. Restaurant definaly needs to be trained in customer service. We just stayed in room, the room was cool it was the presidential suite.

I was curious to see if anything had changed since their is a new ownership. While I can appreciate that it takes time to renovate the poor service is no excuse. From check in to the bar to the restaurant the staff is not engaged you can tell they don’t want to be there and nobody is helpful. The location is amazing, the food was improved from last ownership but that’s it. The air conditioning was broken in our room and nobody bothered to tell us. Check in was a disaster when we got to our room the cleaning staff was still in there although it was way past 4pm. Restaurant was empty at 8pm but the kitchen was “backed up” and we had to wait 30 min before our order could be taken. Same at the bar it roll 15 min to get the attention of one of the 3 people behind the bar who clearly did not care about service. The hotel is falling apart, exposed wires outside... I could go on.

The staff were all exceptional and the food was delicious. However, the property says it is going through a renovation (I never saw any workers or was aware of any work being done), as a result, the pond was drained and a horrible, foul smell was coming from the pond in the from of the property. The smell was so intrusive, you could smell it on the patio in the back of the hotel. The hotel did give me a food voucher for the inconvenience of the smell and I thought that was a wonderful gesture.

Kyle Canyon Rd. Las Vegas NV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Concierge services

The Retreat on Charleston Peak places you 4.9 mi (7.8 km) from Red Rock Canyon National Conservation Area. This 3.5-star hotel has 62 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. You can sip a beverage at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

All 62 rooms provide safes and ironing boards. Guests can expect free WiFi and flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries.


Property features

The Retreat on Charleston Peak features free WiFi in public areas, conference space, and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this ski hotel include express check-out, a terrace, and an ATM.

Room options

Deluxe Room, 1 King Bed, Balcony

1 King Bed | Sleeps 2

Presidential Suite

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

King Suite

1 King Bed | Sleeps 2

Guest reviews for The Retreat on Charleston Peak

Everyone (35) Couples (6) Family (12)
5
Partner Couples

Everything 100 percent especially customer service we love it here reminds sis of great wolf lodge in Ga

By on Nov 6, 2021

5
Family Business Business

Peaceful retreat with very friendly and helpful staff.

By on Oct 23, 2021

5
Everyone

By on Aug 24, 2021

4
Friends

No elevator. If someone speaks in the hallway you definitely hear it

By on Jul 17, 2021

3
Family

Nice quiet getaway, not much to do there

By on Jul 6, 2021

3
Partner Couples

The location at Mt Charleston is quite beautiful and a nice change from the fast pace of the city. The property has been updated, but it shows that the renovations were low budget. There are signs of quick fix maintenance all over the property and in our room. The restaurant was disappointing and they don't seem very concerned knowing there are only two options for dining.

By on Jun 29, 2021

5
Everyone

By on Jun 12, 2021

5
Family

By on Jun 1, 2021

3
Everyone

By on May 27, 2021

5
Family

Good resort with beautiful scenery

By on Apr 26, 2021

The Retreat on Charleston Peak

2755 Kyle Canyon Rd., Las Vegas, NV 89124
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