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The Orleans Hotel & Casino

3.0 out of 5.0

Recent guest reviews

This was not our first time staying at The Orleans, we enjoy staying off the Strip and being away from the hustle and bustle of the Strip. The Orleans still offers a large casino, numerous eateries, entertainment, spa, fitness center, and lovely pool(s) area. We generally rent a car and the parking is ample, including some covered parking.

Best hotel I've ever stayed thanks and a special thanks to the room service lady the best

Love The Orleans in las vegas the hotel is Great. Need better hotel cleaning staff poor english or no english. We know everyone needs job. But this is United States primary language english. Must speaking english and understand.

I enjoyed the easy check in, good food, hotel staff very helpful and hospitable.

I was in the Hotel just for a weekend, but I was so confortable at the end of the day, relax on their comfy bed and soft pillows, was nice. I like it.

everything ,,great except front desk Spanish lady,,,very not customer friendly,,,,only to Spanish guests,,everybody else on staff fantastic,,,really helped out,,,,,,,i didnt like the bit with orbit to change anything very complicated

Great place if you are looking to be away from the busy strip while still being close enough to enjoy it. Quick check in process and high availability free parking.

This is a great stop, somewhat past its prime, but the rooms are sound-proof, large and very nice and clean. Service is fantastic.

Front desk staff were extremely thoughtful. We arrived exhausted at 8 am due to a 10 hour flight delay. The young man arranged it without hesitation so we could still check in get some well needed sleep for the day!

Close to airport (10 min). Always clean rooms and lots of parking. Great hotel for Vegas.

Love my Orleans. Always have and always will. When I walk in it is like being home. It is my kind of place. Just miss the old staff you used to have. I just love it. Convenient to every thing for me.

Booked the Orleans based on past experiences and expectations of a jazz and NOLA theme venue. Only to find out that the Orleans has gone downhill. Jazz replaced with modern pop music. French market buffet is closed down. Brendan's pub replaced with a TGI Friday and a strip mall grade food court. The one oyster bar in the venue barely serves any southern food. Room was good and pleasantly furnished with the New Orleans theme, perhaps the only elements of the old hotel remaining. Overall felt like I'd walked into a theme less station casinos property. Was very disappointed.

Internet service was almost non-existent. In spite of hours of talks with staff and internet help line, could rarely get on internet for long. I needed it for financial transactions and stolen cell phone problems. Cell phone was stolen in food court but no action to review camera entertained to see if criminal was familiar to security. Also buffet was shut down after 2 PM.

We had a really nice stay at the Orleans. The only down fall is the walk from the Hotel Room to the Parking Lot. Probably okay for younger people but we are 70 years old and the walk was a burden.

The old room air conditioner, seemed to run all the time and was so loud, we eventually turned it off. It was better to be uncomfortable, than listen to it roar all night. The bed was so hard and the pillows were so flat, it was impossible to get a good nights sleep. It was like sleeping on a plane? We didn't realize until the last morning, that the wet spot on the bathroom floor, was coming from the base of the toilet. The casino temperature was so cold, I finally came down a cold on the 3d of 4 days. You would think, that a casino, located this far off the strip, would have something great, to bring in the people. The hotel event planner, is doing a great job, of keeping the hotel busy. We live in California and go to Vegas 4 to 6 times a year. This is the first and last time, I will ever go to this hotel. Our reunion was great and went well, despite of the hotel. If we attend another event at this hotel, we will stay at another hotel, and travel to the event.

Check in was not good. We were given a room with a view of a cement wall. Had to wait an hour for another room which was fine. We've been staying at this hotel since it was built. Noticeable decline and wear although the cafe was remodeled. We stay here because it's familiar, off the busy strip but easy to get to strip with free shuttle. Employees at Advantage rental car are super nice as are the servers in Friday's.

The check in was very fast, all staff members were friendly and helpful. Loved their pool area.

For the price, this was a home run, we'd stay there again. The room was clean, they seemed to have decent restaurants , good sized casino, and the bed was comfortable and bathroom was clean.

Check-in process ran smoothly. Lobby is smoky and extremely loud! Room was nice; layout was comfortable. I enjoyed having a large sliding door separate the room from the restroom area! Didn't like the closet in the bathroom area, however. Food selection in the restaurants were awesome; from burgers to steaks! A wide variety of options. Not as many vegetarian options though. Biggest disappointment was the location - it was isolating and removed from all activities. Felt stuck in the building, couldn't really walk anywhere, although cabs were readily available. The Casino was average, not too many newer machines, and the smoke was unbearable at times! Seems as if there is no ventilation at all in the Casino area. Otherwise, I'd consider coming back. I love the theme of being in New Orleans!

we got upgraded to a better room and it was in great shape

Room options

Executive Suite, 1 King Bed

King 1 | Sleeps 2

Premium Room, 1 Bedroom (1 King or 2 Queen Beds)

King 1 | Queen 2 | Sleeps 4

Guest reviews for The Orleans Hotel & Casino

Everyone (96) Couples (95) Business (46) Family (66) Other (41) Friends (29)
5

a taste of orleans in the middle of las vegas

Everyone

This was not our first time staying at The Orleans, we enjoy staying off the Strip and being away from the hustle and bustle of the Strip. The Orleans still offers a large casino, numerous eateries, entertainment, spa, fitness center, and lovely pool(s) area. We generally rent a car and the parking is ample, including some covered parking.

By , from Chicago, IL on Sep 20, 2017

5

nice hotel clean

Everyone

Best hotel I've ever stayed thanks and a special thanks to the room service lady the best

By , from TX on Sep 19, 2017

4
Everyone

Love The Orleans in las vegas the hotel is Great. Need better hotel cleaning staff poor english or no english. We know everyone needs job. But this is United States primary language english. Must speaking english and understand.

By on Sep 11, 2017

5

relaxing and not crowded! good food!

Everyone

I enjoyed the easy check in, good food, hotel staff very helpful and hospitable.

By on Sep 11, 2017

4

the hotel staff was very nice.

Everyone

I was in the Hotel just for a weekend, but I was so confortable at the end of the day, relax on their comfy bed and soft pillows, was nice. I like it.

By , from Duarte, CA. on Sep 6, 2017

5

great place

Everyone

everything ,,great except front desk Spanish lady,,,very not customer friendly,,,,only to Spanish guests,,everybody else on staff fantastic,,,really helped out,,,,,,,i didnt like the bit with orbit to change anything very complicated

By on Aug 23, 2017

5
Everyone

Great place if you are looking to be away from the busy strip while still being close enough to enjoy it. Quick check in process and high availability free parking.

By on Aug 7, 2017

5

very comfortable accomodations

Everyone

This is a great stop, somewhat past its prime, but the rooms are sound-proof, large and very nice and clean. Service is fantastic.

By , from Dallas, TX on Jul 29, 2017

5

great hotel, super customer service

Everyone

Front desk staff were extremely thoughtful. We arrived exhausted at 8 am due to a 10 hour flight delay. The young man arranged it without hesitation so we could still check in get some well needed sleep for the day!

By , from NJ on Jul 12, 2017

5

great location

Everyone

Close to airport (10 min). Always clean rooms and lots of parking. Great hotel for Vegas.

By , from orlando Fl on Jul 10, 2017