We checked in and the AC didn’t work, so changed rooms. The next room had problems with the sink draining properly. It was clogged in the shower too. There was hair on the back of the toilet upon checking in.
My room was not cleaned while i sttay at hotel after i called front desk they told i need to inform that.nobody told me when i register and same hotel i have friends also and they told me that they did not tell anybody and their room was cleaned everyday while they stay. I think they have miss staff at hotel
Was a nice clean property with friendly and courteous staff
At check in found toilet was dirty, and I mean had brown sh__ in it. New room had hairs in bathtub.
Overall I was pleased with my stay at The Orleans. The facility was not too crowded. The gym was just what I needed. I didn't interact with the staff at all after check in as it was not necessary. It was a decent location which may be considered outdated by other Las Vegas standards, but was just what I needed as the location was convenient for me and the Orbitz price was great!
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Staff was rude on check in. When asking for an extra blanket they said no and when we told them we were freezing they said they would have to check with the manager. Never got the blanket. Bed was hard as a rock. Very uncomfortable room.
It was as family friendly that a las vegas casino coukd be. The casino was mostly non-smoking and the bowling alley provided a few hours of family fun. Over all i would definitely stay again.
Completely satisfied with our stay. Room was fine and the staff was great Location was very convenient to everywhere we wanted to go. Have stayed here before and we will again.
I paid for a king size bed. Get there at 11 o’clock at night and they did not honor my booking. Told me since I was late they gave up my king bed and I would have to take queen at the same price. However you could check in up to 2 AM. Also they never cleaned or replaced towels while I was there. Even though this says one day, I had second booking for additional 3 days.
two security guards banging our door while sleeping in the middle of the night thought we didn’t check in
The hotel stunk like cigarettes and I think there was mold or something in the rooms be cause my eyes would water up and I would get headaches while in the room they had. I housekeeping service the whole time
Allegiant Stadium is within 2 miles (3 km) of The Orleans Hotel & Casino while other popular attractions such as Casino at the Rio All-Suite Hotel are within 3 miles (5 km). This 1886-room, 3.5-star resort has a full-service spa, a casino, and 10 restaurants.
Enjoy dining at TGI Fridays, one of 10 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and laptop-compatible safes.
Guests of The Orleans Hotel & Casino have access to a full-service spa, a casino, and an outdoor pool. Free valet parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this spa resort include a children's pool, a gym, and a sauna.
We checked in and the AC didn’t work, so changed rooms. The next room had problems with the sink draining properly. It was clogged in the shower too. There was hair on the back of the toilet upon checking in.
Hello Robert,Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.
Hello,Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.
My room was not cleaned while i sttay at hotel after i called front desk they told i need to inform that.nobody told me when i register and same hotel i have friends also and they told me that they did not tell anybody and their room was cleaned everyday while they stay. I think they have miss staff at hotel
Hello Maksut,Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.
Was a nice clean property with friendly and courteous staff
Hello Joe,Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.
At check in found toilet was dirty, and I mean had brown sh__ in it. New room had hairs in bathtub.
Hello Leah,Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.
Overall I was pleased with my stay at The Orleans. The facility was not too crowded. The gym was just what I needed. I didn't interact with the staff at all after check in as it was not necessary. It was a decent location which may be considered outdated by other Las Vegas standards, but was just what I needed as the location was convenient for me and the Orbitz price was great!
Hello Jay,We appreciate you taking the time to provide positive feedback from your recent visit and we're already looking forward to your next trip!
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Hello Erik,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.
Hello Elva,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.
Hello Michael,We appreciate you taking the time to share your rating and we hope to welcome you back in the future for a five-star experience.
Hello David,Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.