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Recent guest reviews

It is kid friendly had a very good time with my son there

Some people were excellent like check in but Glory and Charles from the Copper Whisk Cafe ruined my two day stay both nights. It was sad having to leave the property three times because I was treated like a motel guest guile being charged a resprt fee. No pool yet either . boo

The room stays cold and heater does not work... No blankets just sheets that can keep you warm.. Need to make sure the heat works in the rooms... Room was filthy and had to be recleaned after my intial checkin.. I feel like they could do better with their cleaning service and maintenance of the HVAC system

The only two things we were disappointed about was the quality of the Whisk coffee shop food for the price and bring your own TP.

the hotel itself was fine but the staff was just awful. not willing to help with anything. definentely going somewhere else next time

Property was nice . room was clean and no issues with last minute reservation. I would definitely use them again

The Orleans is my favorite hotel in Vegas, rooms are spacious, food is good, and gambling is reasonable. I play craps and they have 5 dollar tables. Great hotel.

The property is located away from the main strip. It’s nice for those who don’t want to be right in the middle of downtown but close enough to the action. A free shuttle service comes right to the hotel and takes you downtown if you don’t mind walking a little bit.

The bathroom floor was not clean. The resort fee was really h8gh for what you get

Cool spot off the strip.. has everything u need right there

VERY smokey. The smoke was so think & so strong in the hotel that we put towels under our room door (we were on the 19th floor) in an attempt to keep the smoke from coming in. Staying connected to the wifi while in our hotel room was also difficult. However, he rooms were large & comfortable. ALL staff was very nice & accommodating to anything we needed at anytime.

We liked the fact there were many choices of restaurants, gambling, and entertainment opportunities and the fantastic spa. I appreciated the security access at the elevators to get up to the rooms. Staff was awesome, and the room was great and a great value. What else is there to ask for?

Excellent property, excellent price, excellent people, and excellent experience!

W Tropicana Ave Las Vegas NV

Hotel highlights

  • Steps from Orleans Arena
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

The Orleans Hotel & Casino places you next to Orleans Arena and within a few miles (5 km) of other popular attractions like T-Mobile Arena. This 1886-room, 3.5-star resort has a full-service spa, a casino, and 15 restaurants.


Dining

This resort is home to 15 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 4:00 AM to 1:00 PM.


Rooms

All 1886 rooms feature coffee makers, free local calls, and laptop-compatible safes. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Rooms also include ironing boards.


Property features

Guests of The Orleans Hotel & Casino have access to a full-service spa, a casino, and an outdoor pool. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa resort include a children's pool, a fitness center, and a spa tub.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Strip View 1 King Bed Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Strip View King Smoking

1 King Bed | Sleeps 3

Guest reviews for The Orleans Hotel & Casino

Everyone (229) Couples (121) Business (46) Family (118) Other (41) Friends (29)
5
Everyone

It is kid friendly had a very good time with my son there

By on Mar 19, 2020

Review comment responded on Mar 19, 2020

Hello! We are so pleased to hear that you and your son had such a great visit! A lot of memories made, no doubt! We hope to see you again soon!

1
Partner Couples

Some people were excellent like check in but Glory and Charles from the Copper Whisk Cafe ruined my two day stay both nights. It was sad having to leave the property three times because I was treated like a motel guest guile being charged a resprt fee. No pool yet either . boo

By on Mar 12, 2020

Review comment responded on Mar 13, 2020

We take every review very seriously as we strive to improve the guest experience and our operations. If you have time to provide additional information, we would love to hear from you. Thank you for taking the time to review us, and we hope you’ll give us another chance to demonstrate our high standards.

1
Everyone

The room stays cold and heater does not work... No blankets just sheets that can keep you warm.. Need to make sure the heat works in the rooms... Room was filthy and had to be recleaned after my intial checkin.. I feel like they could do better with their cleaning service and maintenance of the HVAC system

By on Mar 8, 2020

Review comment responded on Mar 12, 2020

Hi, I apologize that you were unhappy with your recent visit. We work hard to provide the very best in service and accommodations to our guests, and that includes a comfortable seasonal temperature. We will address your concerns, thank you for letting us know.

5
Everyone

By on Mar 7, 2020

Review comment responded on Mar 12, 2020

Thank you for the review! Do you have any feedback on your experience? Our team loves to know what we did right, and what we can improve upon.

4
Everyone

By on Mar 7, 2020

Review comment responded on Mar 17, 2020

Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

4
Family

The only two things we were disappointed about was the quality of the Whisk coffee shop food for the price and bring your own TP.

By on Feb 23, 2020

Review comment responded on Feb 25, 2020

Thank you for your recent visit to Copper Whisk Cafe. I am sorry to hear that your entrée items did not meet your expectations and would like to apologize at this time. We appreciate any input that can help us give better guest satisfaction.

1
Everyone

the hotel itself was fine but the staff was just awful. not willing to help with anything. definentely going somewhere else next time

By on Feb 16, 2020

Review comment responded on Feb 19, 2020

Hi, I apologize for the lack of service you received during your recent visit. I will review your experience with the front desk team, and work on better delivery of service to guests in need of assistance. Thank you for letting us know.

5
Everyone

By on Feb 15, 2020

Review comment responded on Feb 19, 2020

Our goal is to provide you with excellent guest experiences, so any feedback is very much appreciated. Thank you for taking the time to review our property!

4
Everyone

By on Feb 14, 2020

Review comment responded on Feb 14, 2020

We’re so glad that you enjoyed your visit! Hopefully, your next visit will be a five-star experience.

4
Partner Couples

Property was nice . room was clean and no issues with last minute reservation. I would definitely use them again

By on Feb 12, 2020

Review comment responded on Feb 13, 2020

Wonderful! We are glad that you had a good experience. Your input is very valuable to us.

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