Very nice
A wine/cigar lounge, an upsacle cocktail lounge like the cosmopolitan
Non smoking, we wish there was an upscale cigar and wine/cocktail longe on the property not just side alcoves
Impressed with the beds and pillows. Property is off strip but a 10 mins walk to the MGM Casino floor and all while staying in the AC. Also enjoyed having access to all the MGM pools.
Overall the property is okay. It’s important to note that though the MGM Grand is connected to the Signature, they are 2 different hotels. So I thought MGM Grand and Signature were the same, but they are not. The distance to MGM is not too bad-the hotels are connected. There are 3 towers and you should note that tower 3 is the furthest from MGM and most outdated and moldy. We were in Tower 3 and had to have our room changed. Tower 2 was better and we got a 1 bedroom suite versus the awful deluxe suite in Tower 3 which was awful and seemed more like a cheap motel with your bed facing both your tv and your stove. The front desk is friendly and accommodating. The music from the pool parties is loud, but didn’t really bother us-just something to consider. All in all, if I came back with my kids, I would consider staying in a 1bedroom suite in Tower 1. Updates are needed and clarification on where you are staying is important as it relates to this hotel.
The hotel was nice and staff was friendly.
Have a fun time. Can’t wait to come back again!!
We were told and paid for hot tub in room and wasn’t in there, then at front desk were told that we had late check in and we didn’t get it. Horrible experience.
There must have been something rotten left in the fridge. Smelled like rotten meat in the room.
Beautiful property, beautiful room, beautiful view. The bed was very comfortable and the bath tub was huge! Will definitely be back.
Staff was friendly and pleasant. Very well secured. I felt safe, security staff was professional and kind. We had dishes and cookware stocked in our room. We enjoyed the option to eat in room. We have stayed here several times.
The hotel is a decent walk from the strip (~12-15 minutes) and is not easily accessible from the road; you have to walk up a bit of a hill away from the road to access the front of the hotel buildings or from the MGM Grand convention-casino area. The service was inconsistent. The cleaners came the first couple days of my stay which was 5 days long, and I had to request they come by on the last day. I requested it in the morning, and they didn't come until 4PM. It came as a surprise I was back so they did a rushed job with the bathroom and kitchen which was very spotty. The toilet clogged randomly in the middle of the stay and it took a while for them to unclog it. I asked the night before I left if there was late checkout available and they let me know the prices. When I asked for late checkout in the morning, they said it was not available. They didn't give a reason and did not put me through to talk to management as I requested and said me 'they told me to tell you what I told you just now.' They did not ask for the room key to go up the elevator the first time and gave me huge attitude the second time around instead of simply asking politely to see my room key. The room keys lose their change after a few uses and you will find yourself going to the front desk to change them nearly every day. They will not tell you what the amenities are until you ask. I would recommend taking more initiative & be kind to guests.
Really liked that it was connected by inside walkway to the MGM Grand. Also that the Monorail shuttle was at the MGM.
very nice
Very nice
A wine/cigar lounge, an upsacle cocktail lounge like the cosmopolitan
Thank you so much for the positive review. We are so happy that you enjoyed your stay, and we look forward to your next visit to The Signature
Non smoking, we wish there was an upscale cigar and wine/cocktail longe on the property not just side alcoves
Good morning,Thank you for your 4 out of 5 rating! We do value your feedback. We hope to see you soon again here at Signature.Thank you,The Signature Team
Impressed with the beds and pillows. Property is off strip but a 10 mins walk to the MGM Casino floor and all while staying in the AC. Also enjoyed having access to all the MGM pools.
Good Morning,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team puts in every day. Thank you for your kind words, and we look forward to welcoming you again.
Thank you for your feedback
Overall the property is okay. It’s important to note that though the MGM Grand is connected to the Signature, they are 2 different hotels. So I thought MGM Grand and Signature were the same, but they are not. The distance to MGM is not too bad-the hotels are connected. There are 3 towers and you should note that tower 3 is the furthest from MGM and most outdated and moldy. We were in Tower 3 and had to have our room changed. Tower 2 was better and we got a 1 bedroom suite versus the awful deluxe suite in Tower 3 which was awful and seemed more like a cheap motel with your bed facing both your tv and your stove. The front desk is friendly and accommodating. The music from the pool parties is loud, but didn’t really bother us-just something to consider. All in all, if I came back with my kids, I would consider staying in a 1bedroom suite in Tower 1. Updates are needed and clarification on where you are staying is important as it relates to this hotel.
Good evening,Thank you for the taking the time out of your day to leave us a review. We definitely appreciate and value your feedback and we will utilize your feedback to enhance more positive guest service.Thank you,The Signature Team
The hotel was nice and staff was friendly.
Good afternoon,Thank you for your feedback! We hope to see you soon again here at The Signature.Best Regards,The Signature Team
Good Afternoon,Thank You for choosing The Signature at MGM Grand for your recent stay.We are disheartened to know that the experience you had with us was not up to your standards. Were there any specific issues that arose during your stay that you would be able to share with us so that we can learn and grow from your experience?Thank You,
Good Morning,Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature. Thank You,The Signature Hotel Management