The view was fantastic. My only complaint was we had a kitchen and was told they would send up supplies for us to be able to use it. Plates cups and silverware. They never did. We called the next day and the person on the phone had a bit of an attitude when we inquired if what we asked for would be sent up. They finally did send up what we needed. Other then that we had a great visit.
Rooms nice. Valet and parking not good at all. Was a complete disaster to try and park valet staff was not all that great.
My jewelry got stolen and they told me there is nothing they can do about it. That was just the icing on the cake.
spacious and quite
Always great staying at Signature. One bedroom balcony suites are great. We stayed in tower 3. The water in the bathroom shower was boiling hot amd wouldn't turn cold but someone fixed it within 15 minutes. Great customer service.
The property is nice and clean. I was on the 31st floor and the view was amazing. It’s a little walk to the strip. You have to walk over the the main MGM lobby after walking through the towers. Other than that stay was great.
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Tub was dirty floor was dirty
Great stay amazingly beautiful and clean as always
Overall great experience and would stay there again
Location was amazing. Hotel was beautiful.
The property from the outside and the entry ways were fine, the room was in bad condition considering the price that was charged. So many of the items we needed to use in the room were broken, or not working...which was a major inconvenience for us. After spending so much time researching and saving up money for this trip, I am completely upset and extremely disappointed that we selected The Signature. I feel I should receive a refund for all we had to endure and make do because of the poor condition of our room 38-820. We even paid extra after arriving in order to be on the 38th floor. The view was great, but the qualify and condition of the room and amenities were just unacceptable.
clean but needs more options for dining/room service, pleasant staff
Penthouse was amazing 32nd floor strip view
On attempting to check in @ MGM Grand I was told to put on a facemask (I was unaware of Nevada mask mandate). Lady @ check-in desk demanded my confirmation number which I didn't have with me. She spoke broken english so I could barely understand her. She informed me that I was to be at the signature as if I would know the difference. She then turned to the next customer leaving me without my luggage which had been taken. I had to ask two different guards. how to get to the signature. I'm 70 years old and got the pleasure of walking an extreme distance (carrying my luggage) to the signature tower 3. Desk people were rude to the point of being mean. I will advise anyone who asks to stay away from MGM properties.
Dolby Live is a short stroll from The Signature at MGM Grand (All Suites), and other popular attractions like T-Mobile Arena are within a mile (2 km). This 1728-room, 4.5-star hotel welcomes guests with 3 outdoor pools, a restaurant, and a 24-hour gym.
This hotel serves as home to a bar, along with a delicatessen that specializes in American cuisine. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 1 PM.
42-inch flat-screen TVs come with cable channels and pay movies. Bathrooms offer jetted tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include iPod docks, sofa beds, and sitting areas. Housekeeping is available on request.
Guests staying at The Signature at MGM Grand (All Suites) enjoy access to 3 outdoor pools, a 24-hour gym, and 3 spa tubs. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.
The view was fantastic. My only complaint was we had a kitchen and was told they would send up supplies for us to be able to use it. Plates cups and silverware. They never did. We called the next day and the person on the phone had a bit of an attitude when we inquired if what we asked for would be sent up. They finally did send up what we needed. Other then that we had a great visit.
Rooms nice. Valet and parking not good at all. Was a complete disaster to try and park valet staff was not all that great.
Good Morning, Thank you for your feedback regarding your recent stay. Please allow us the chance to apologize for any shortfalls that hampered your experience. Please rest assured that we have documented your feedback and will relay it to the appropriate team for additional review. We appreciate you bringing this to our attention and hope you will consider visiting us again. Thank you,
My jewelry got stolen and they told me there is nothing they can do about it. That was just the icing on the cake.
Good Morning, May we confirm if this issue was brought to a member of management for them to do an investigation to ensure no one entered your suite? Thank You,
spacious and quite
Good Morning, We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!
Always great staying at Signature. One bedroom balcony suites are great. We stayed in tower 3. The water in the bathroom shower was boiling hot amd wouldn't turn cold but someone fixed it within 15 minutes. Great customer service.
Good Morning, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team puts in every day. Thank you for your kind words, and we look forward to welcoming you again.
The property is nice and clean. I was on the 31st floor and the view was amazing. It’s a little walk to the strip. You have to walk over the the main MGM lobby after walking through the towers. Other than that stay was great.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as a 5-star experience as we strive to provide just that to all of our guests. We look forward to seeing you again soon!
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Good Morning, Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature. Thank you,
Tub was dirty floor was dirty
Thank you for sharing your valued feedback regarding your visit to The Signature. It is our goal to provide a phenomenal experience for all of our valued guest. Thank you for brining the challenges to our attention, and we hope you will consider giving us another chance to better your opinions in the future
Thank you for sharing your valued feedback regarding your visit to The Signature. It is our goal to provide a phenomenal experience for all of our valued guest. Thank you for brining the challenges to our attention, and we hope you will consider giving us another chance to better your opinions in the future. Thank you, The Signature Hotel Management Team