Primm Valley Resort & Casino
2.5 out of 5.0
2.9
out of 5
Average Guest Review
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Recent guest reviews
Check in was good very accomidateing staff. They were able to check us in a little early. Bar staff is great at the bars. Takes a while to get a drink when your gambling.
The staff was very friendly and helpful. The rooms were ok. Had ok dining places, sometimes the service at the restaurant wasn’t the best. Shopping mall was a good place to shop good deals.
My room was terrible. I had problems securing the front door. The adjoining door to the room next door would not lock. The A.C. unit didn't work. The room smelled. You can hear every person walking or running by your room. The walls are very thin, you can hear the people next door. I paid for resort fees, not sure why. The pool was closed. Will not stay at this old, smelly hotel again. They need a lot of upgrades and renovations. I told the front desk and they ,didn't care.
Just that the alarm went off in the middle of the night - and there was no announcement, apology - it was confusion. No one said it's ok to go back in the room, etc.....
We choose this hotel to be close to Primm Valley Golf courses.
the 18 dollar spa fee is a scam ... stayed only for an overnight and no wave of fee
Staff was friendly, room conditions were horrible and guest noise level uncontrolled. Rooms not noise protected....
This hotel needs a BIG remodel!!! very old and dated.
Really pleasant staff. Very friendly and helpful.
There was no coffee maker or refrigerator in the room, which smelled like stale cigarette smoke. There was only one small bottle of shampoo and lotion in the bathroom. The bed was comfortable, and the bathroom was clean. The restaurants in the hotel and surrounding area were over-priced, and the food was mediocre. This is a place for people who want to go to the casino and don't care about the quality of their accommodations.
Nice location for Primm and was convenient for us due to everything being sold out in LV. But I have to say that for the price we were charged the hotel is worth a quarter of that amount. It is also one of the dirtiest hotels I have stayed in, in a long time.
When we got to our room we settled in only to find that when I was going to shower there was a pile of hair stick in the drain. I pulled it out with the pen and it was a good pile of hair in stuck in there for some time. I put it in a bag to take to the lobby to show a supervisor. They tried to offer me food vouchers. I paid for a room not meal vouchers. The beds smelled dirty. We were offered another room but declined because we were already in our room and unpacked. Would never stay in primm again.
Stopped in Primm before a friends wedding in Vegas and it was perfect. Room was spacious and clean- not very modern but it wasn't outdated either. Excellent for the price and good gambling and food selection. We will be back soon.
It is well worth the money because it's so cheap. No, it's not a 5 star experience but we didn't pay for 5 stars either. My biggest complaint is that I called and spoke to someone at the front desk who assured me the pool would be open during our stay and yet it wasn't open. My two kids were in their bathing suits from 8am until 10 waiting for it to open and then at 10, we're told it won't open bc there's no lifeguard. I explained that we only stayed there bc of the pool and that the staff assured me it would be open, but there was nothing to be done at that point. So we were of course disappointed with that.
Nice hotel for the price. We arrived to clean comfy beds. Hotel needs to be more updated but definitely comfortable rooms and friendly staff.
Hotel has improved over time and have made some updates. Still annoyed by ridiculous $15 resort fee for basically nothing.
We paid online but were surprised with a $15 resort fee upon check in. The fee is mandatory. It's clearly a way to pad the books. Our hotel room was a very long walk away from the lobby. In addition it requires a walk through a dirty-smoke filled casino.
My room was disgusting. Floor wasn't vacuumed the blanket had cigarette burn on it and the pillow had dirty stain on it. The bathroom lights did not work and the room smelled like an ashtray. I complained to front desk and was given a better room and one of the lamps didn't work. The restaurant food was crap. I will never stay here again or at any stateline hotel Primm valley, buffalo bills or whiskey Petes. I prefer to stay at Lss Vegas strip.
I request High Flour before check in and they give me casino floor room, what makes it worse that my room is all the way to the end of hall way and it's facing parking, room is very noisy and the whole night I can hear upstairs guest walking around, moving chairs, worst hotel experience so far
Good Hotel for the price and location (close to Vegas) a lot of great places to eat walking distance and inside the hotel. Outlet shops accessible from the hotel right next door. We recommend the Original Pancake House right inside the hotel, their breakfast was delicious and very affordable too! Bed was nice and comfy! Rooms and hotel itself do need a little updating but other than that we say go there!
Hotel highlights
- Walking distance to Fashion Outlet of Las Vegas
- Free in-room WiFi
- Free valet parking
- Onsite dining
Primm Valley Resort & Casino places you next to Bonnie and Clyde Getaway Car and within a 5-minute walk of Fashion Outlet of Las Vegas. This 623-room resort welcomes guests with conveniences like 5 restaurants, a casino, and free in-room WiFi. Desperado Roller Coaster and Star of the Desert Arena are a short walk away.
Dining
Have a drink at the bar or enjoy dining at one of 5 onsite restaurants, such as GPs Steakhouse, which specializes in American cuisine and serves dinner. You can get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.
Rooms
The 623 rooms are air-conditioned and have phones and ironing boards. Guests can enjoy cable TV and stay connected with free WiFi. Hair dryers are also standard.
Property features
Primm Valley Resort & Casino features a casino, conference space, and spa treatment rooms. Free valet parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a seasonal outdoor pool, an arcade/game room, and a gift shop.
Guest reviews for Primm Valley Resort & Casino
decent hotel at stateline.
Everyone
Check in was good very accomidateing staff. They were able to check us in a little early. Bar staff is great at the bars. Takes a while to get a drink when your gambling.
Everyone
The staff was very friendly and helpful. The rooms were ok. Had ok dining places, sometimes the service at the restaurant wasn’t the best. Shopping mall was a good place to shop good deals.
Everyone
My room was terrible. I had problems securing the front door. The adjoining door to the room next door would not lock. The A.C. unit didn't work. The room smelled. You can hear every person walking or running by your room. The walls are very thin, you can hear the people next door. I paid for resort fees, not sure why. The pool was closed. Will not stay at this old, smelly hotel again. They need a lot of upgrades and renovations. I told the front desk and they ,didn't care.
Everyone
Just that the alarm went off in the middle of the night - and there was no announcement, apology - it was confusion. No one said it's ok to go back in the room, etc.....
hotel closest to golf course.
Everyone
We choose this hotel to be close to Primm Valley Golf courses.
Everyone
the 18 dollar spa fee is a scam ... stayed only for an overnight and no wave of fee
old and outdated
Everyone
Staff was friendly, room conditions were horrible and guest noise level uncontrolled. Rooms not noise protected....
Everyone
This hotel needs a BIG remodel!!! very old and dated.
stay at primm
Everyone
Really pleasant staff. Very friendly and helpful.
bare bones hotel for casino goers only
Everyone
There was no coffee maker or refrigerator in the room, which smelled like stale cigarette smoke. There was only one small bottle of shampoo and lotion in the bathroom. The bed was comfortable, and the bathroom was clean. The restaurants in the hotel and surrounding area were over-priced, and the food was mediocre. This is a place for people who want to go to the casino and don't care about the quality of their accommodations.