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Recent guest reviews

The security was great. Very friendly, very helpful, peace of mind. I didnt like the added $132 tax on top of the $150 per night room fee on top of the $14 mixed drink. Probably pass on another stay just because of the added fees everywhere.

Housekeeping is not so sharp. I found an empty pillow case in my room placed on a piece of baggage. It needed to be removed if it was by itself. Also a room service tray was left and should have been removed by the maid. Excessive soap is left for the guest to use. At one time I had 6 bars.

Location was off the strip. Casino area was nice. The room looked dingy. I was told if I wanted cleaner, more modern amenities I should've booked at the Fantasy Tower which was newly renovated. My question....how would I have known this? Certainly I would have selected the better tower. Staff were rude when I complained of a loud party. I was told the party should be over by 12:30am. Asked for a different room and was denied. Do not stay here. I will not be back.

The Lucky Penny restaurant was amazing , bar with a shark in the middle was extended

This was the first time I stayed at the Palms and I was pleasantly surprised at how nice the hotel was. The staff was friendly and there was plenty entertainment on site. The rooms were clean and updated to today’s standards.

The Palms Casino Hotel is well kept, very clean and has an amazing staff! We had one incident in our room but the staff was quick to remediate the problem. My wife and I were extremely pleased with our staying and plan on returning in the future. Only real con is location. It’s off Strip, but is easily accessible and a short ride by Uber or Taxi or even by foot if you want to get some steps in. Highly recommend!

The hotel staff were knowledgeable and very welcoming.

This place is not a 5 star by any measure. Barely 3 stars

Hotel and casino look fantastic after all of the renovations are completed. I especially enjoyed both the dim sum restaurant Tim Ho Wan and the BBQ place, Mabel's BBQ, for meals. Room was plenty big and very clean. Sports book was redone a few years ago, but looks great and had all the NFL football games on during Sunday. Good selection of table games to choose from. Only negative was the smaller east parking structure, which is closest to the hotel rooms. The west parking structure is much larger and had plenty of parking, but was a bit more of a walk for guests like me staying at the hotel.

The room was not cleaned well at all. The telephone was covered on a sheet of dust. The shower had mildew on the walls. The mini refrigerator had an opened water bottle inside and the refrigerator was covered in thick dust. The furniture in the room was covered in stains. There was old teeth flossers on the floor. Very displeased

Room smelling bad, no smoking room smell like smoking

W Flamingo Rd Las Vegas NV

Hotel highlights

  • Walking distance to Gold Coast Casino and Casino at the Rio All-Suite Hotel
  • Free WiFi in rooms and public areas
  • Free covered valet and covered self parking
  • Onsite dining

Located 2.3 mi (3.7 km) from T-Mobile Arena, The Palms Casino Resort is within a 15-minute drive of other popular attractions like Fremont Street Experience. This 766-room, 4.5-star resort has a full-service spa, a casino, and 10 restaurants.


Dining

Relish the local and international cuisine at A.Y.C.E. Buffet, one of 10 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

The Palms Casino Resort's 766 rooms provide minibars, free local calls, and laptop-compatible safes. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. In-room massages are available, and other amenities include ironing boards and desks.


Property features

Guests of The Palms Casino Resort have access to a full-service spa, a casino, and a nightclub. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury resort include an outdoor pool, a health club, and free WiFi in public areas.

Room options

Resort View King Room

1 King Bed | Sleeps 2

Salon Corner View Suite (Newly Renovated)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Grand Suite (Newly Renovated)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Salon Suite (Newly Renovated)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Palms Casino Resort

Everyone (34) Couples (18) Family (11)
2
Everyone

By on Mar 14, 2020

Review comment responded on Mar 14, 2020

Thank you for visiting us.

4
Everyone

By on Mar 13, 2020

Review comment responded on Mar 13, 2020

Thank you for staying with us.

5
Partner Couples

The security was great. Very friendly, very helpful, peace of mind. I didnt like the added $132 tax on top of the $150 per night room fee on top of the $14 mixed drink. Probably pass on another stay just because of the added fees everywhere.

By on Feb 25, 2020

Review comment responded on Feb 25, 2020

Thanks for staying with us.

5
Everyone

By on Feb 25, 2020

Review comment responded on Feb 25, 2020

We are so glad you had a great time staying at The Palms and look forward to your next visit already!

5
Everyone

By on Feb 23, 2020

Review comment responded on Feb 25, 2020

We are so glad you had a great time staying at The Palms and look forward to your next visit already!

3
Partner Couples Business Business

Housekeeping is not so sharp. I found an empty pillow case in my room placed on a piece of baggage. It needed to be removed if it was by itself. Also a room service tray was left and should have been removed by the maid. Excessive soap is left for the guest to use. At one time I had 6 bars.

By on Feb 20, 2020

Review comment responded on Feb 20, 2020

Thank you for that feedback and more so for staying with us.

2
Partner Couples

Location was off the strip. Casino area was nice. The room looked dingy. I was told if I wanted cleaner, more modern amenities I should've booked at the Fantasy Tower which was newly renovated. My question....how would I have known this? Certainly I would have selected the better tower. Staff were rude when I complained of a loud party. I was told the party should be over by 12:30am. Asked for a different room and was denied. Do not stay here. I will not be back.

By , from Birmingham on Feb 19, 2020

Review comment responded on Feb 19, 2020

We are sorry you are anything other than satisfied with your stay. Our team works hard to make our guests as comfortable as possible,. The Ivory Tower were you stayed is our basic room and the Fantasy Tower is an additional fee as it is upgraded significantly. Thanks for staying with us and know we are sorry you left so unsatisfied.

4
Everyone

By on Feb 18, 2020

Review comment responded on Feb 18, 2020

Thank you for staying with us.

5
Partner Couples

The Lucky Penny restaurant was amazing , bar with a shark in the middle was extended

By , from East Meadow ny on Feb 17, 2020

Review comment responded on Feb 22, 2020

We are glad you were able to explore our fun property and discovery some of the great venues we have tucked throughout the property for you to enjoy. Return again soon.

5
Friends

This was the first time I stayed at the Palms and I was pleasantly surprised at how nice the hotel was. The staff was friendly and there was plenty entertainment on site. The rooms were clean and updated to today’s standards.

By on Feb 15, 2020

Review comment responded on Feb 15, 2020

We love getting reviews like this from great guests like you. We are thrilled you had a great time with us.

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