Rio All-Suite Hotel & Casino4.0 out of 5.0
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Recent guest reviews
Free shuttles to the strip. Lots of great table action. Great first time!
We had a nice experience staying with the Rio. It is one of the only smoking hotels that has free parking still available. The room was a little outdated but big and had a comfortable bed. The staff was very friendly and helpful. The only thing we didn't like was being accosted every time we came in by sales for skin care products. This is also at the other hotels and may make a difference on where we stay next time.
The room was clean but a little dated! The rooms are roomy. Enjoyed the view from our room.
1. Pool opens late and closes early. With kids, this was very frustrating because the pool was the whole reason we chose this hotel. 2. Our door lock broke, and we were trapped out of our room at 9:00PM with young kids that needed to be in bed. Took the staff about an hour to finally come fix the door. 3. Staff wasn't as friendly as we were hoping they would be.
Was 4 nights family trip and loved staying. Comfortable and cleaned
It was OK. It seemed there should be more people at the reception desk. 2 is not enough for a hotel this suze
Upon arrival the hike from the parking garage to the check-in area allowed us to preview some of the shops and other attractions. The facility is fresh and up to date and offers a wide variety of attractions for the entire family.
Booked a Deluxe Room with King bed. We received a room with 2 queens with no fridge. Called front desk, they said call Orbitz, we have none left. This was booked at least 2 months in advance. Talked to concierge about printing boarding passes and shuttle ride to the airport. He gave me a number to call for the shuttle and we have to pay for them to print boarding passes or pay to use the business center. Totally unacceptable. Will not go back to RIO.
The rooms were very spacious and comfortable. The cleaning staff was excellent.
It was my 1st time at RIO, they upgraded my room to suite without any additional charge when I requested that it is my 1st time here and please give me a good room.
Check in was long. Resort fee supposed to provide useable wifi, but was only able to connect for short time.
The main issues I had with hotel was with the bathroom. The shower spray was awful and actually came out too strong. It hurt at times. Also the sinks took awhile to drain. Other than that, nice hotel.
Easy self check in and out, lines were long otherwise. Big rooms and comfortable. Food to expensive but good service.
VALET WRECKED MY CAR, ROOM WAS FILTHY, HOUSEKEEPING FORGOT TO CLEAN OUR ROOM ONE DAY, MANAGEMENT WOULDNT HELP. COMMITMENTS TO FOLLOW UP WERENT KEPT.LEFT A DAY EARLY BECAUSE WE WERE SO UPSET.
The room my family had was very spacious and clean, the staff was friendly and helpful and cant wait until the next visit!
Booked a room thru Orbitz. Arrived late night and was placed in a smoking room even though request was for non smoking.. The whole room smelled like an ashtray. Smoke lingered everywhere, even the towels. Had to call during the night to ask to be switched.. They were out of non smoking rooms. Had to endure this miserable odor the whole night. In the morning was promised to be be moved and they took my cell to call me. No one did. Had to stay in the same room the second night..The only conciliation they offered was a removal of a resort fee for one day, that is a scam on its own.. I was there for convention, so never got to use their pool, and i don't need free calls within US nor free wifi, as most people today have unlimited call plans. Overall, a very low class hotel that feels very old and is in need of a huge multi million dollar makeover.
Hotel is nice if you don't want to be on the strip but still close enough to the strip and there is a shuttle to the strip if you want to go. Close to the on and off ramps to the freeways.
We went with another couple and the staff made sure to get us close together without us even asking. Very nice.
Took cabs most of the trip. Than finds out about the Shuttle...
It was an easy check in and check out. Quiet room. convienience to the nearby ice machine and vending machine.