Rio All-Suite Hotel & Casino4.0 out of 5.0
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Recent guest reviews
The casino was nice and clean hotel room was great no complain about it. The thing I have to complain about is the hotel ticket sales person. First thing out of his mouth is I don't have change then it was just way to much work for this individual to pull out a seating chart that is my only complaint
All good room clean beds comfortable for the monies we paid dont forget about the resort fee on top. Hotel staff in general was nice pleasant, Only issue was with the bars not good bar tending and the food was just ok. We ate at the main buffet for dinner food ok not hot and not a great choice. Also the Hash Hash house was not good food not hot eggs not cooked biscuit old dry coffee not good sorry but for monies not worth it. Will not stay again find something nearer the strip
We live here in Las Vegas, and decided on a staycation. The room was very nice with a great view. We will definetely stay here again. The staff is always friendly.
The overall stay at the Rio was not bad! I got the room for 3days off a 3rd site party. My only issue is...the charges for this and that. They hold and tie up your money for everything. I had one reservation and 3 different holds on my Cc. It took 3 days for the gold to come off. Moving forward, I will use a different form of payment vs. my debit card. The room was spacious, and clean. The cleaning staff was extremely nice. Check in was easy and the hotel is in a good location.
Great people. Everyone was engaging unlike many properties on the strip where staff is aloof. Rooms need major updating as well as the overall hotel and casino. One big drawback is the extortion of the retail and food. $6 for a Starbucks house coffee. Really? Didn't know this resort was so hard up for profit. Otherwise everything was smooth and seamless.
This was our first time @ Rio and will stay there again! Our room appeared to be one that was renovated recently. Very clean and PLENTY of room. We had a view of the strip and mountains! Kiosk check in and out was the way to do it. Rates via Orbitz were amazing! Restaurants were yummy!
My wife and I visited before valentine's day for a quick getaway. We booked on Orbitz, as we have done for YEARS and confirmed as King suite with a mountain view. After a day in airports, we we tired and ready to relax. We checked in and found ourselves in a two queen room with a lovely view of a street and a wall. I called down to the front desk and was told that despite paying for, confirming my reservation, and explicitly asking for a king suite that there is zero guarantee for it. I asked for a comp of something and the rep refused. I asked for a manager and he begrudgingly comped the first night's resort fees and promised to get me into the right room. We then went to go eat at the all American grill - good food, great service. This is the only good thing about the Rio. After that, we walked around the casino and played for a while. Back in the room, I wanted to shower before bed and so did my wife - we found that there was zero hot water, even leaving the water running for ten minutes or so to coax anything out. I called the front desk after the shower to let them know that the hot water was out. The agent apologized and offered to send someone up at 2:30 in the morning. Told him that we'd already showered and we'd deal with it in the morning. At this time, we noticed what I can only hope was red wine stains all over the carpet in large blobs, and some stains on the walls. I did get put into the right room eventually, but was not worth the trouble. Avoid.
We have stayed here a few times. Everything use to be included (spa) now there is a $10 per day fee.
The downsides to this hotel are that the check-in staff is insufficient and there are long lines to check-in. If you want to check-in "early," meaning before 3 p.m., they charge $20! That is unacceptable. The automated check-in process is cumbersome and not user-friendly.
Hotel ok. Becoming a bit dated. Needs a Reno. Time to get that escalator fixed
There was a leak leading from the shower wall onto our floor next to the bed. Hotel staff opted to do nothing. Other than that the rooms are large which is nice.
Our "Mountain View room actually looked out over a rooftop of A/C units and kitchen exhaust fans which droned on 24/7, providing an unwanted constant white noise.Looking past buildings, power lines, and to the side of a billboard, one could actually make out a distant mountain top. So I guess it qualifies. The room was clean, but only after about 4:45 PM the second day. A Carnival buffet has an amazing selection of pricey, but good food. A restaurant with Guy Fieri's name and endorsement pretends to be Mexican cuisine. After living decades in So Cal, AZ, and Texas, I say they don't know Mexican. It is not very easy to get around Vegas from this location. I'll go elsewhere next time.
Disappointed. Baseboards falling apart with dead spiders. Faucets etc rusty & broken. Floor was badly stained and bumpy. Drip with handicap shower head. Very disappointed as it was a handicap accessible room. I've stayed before in a regular one. There is no comparison.
Check in is with Kiosks including issuing key cards........the machines are in a poorly lit space (better bring your own flashlight!) though the concierge desk knows this...and may help if they see you struggling. Rooms are large, spacious but haven't been up graded in years, if ever. Look pretty much the same as I remember from 1990's....mold in the tub caulk...not much, but you can't help but notice. On the other hand, I booked the room theday before ...and paid under $40........
The hotel really was not worth what we payed,windows were really dirty pillows were subpar furniture very cheap
Perfect for family! Super spacious room, we had a joint 2 room excellent strip view!
Room was big, clean and beds were comfortable. Highly recommend.
This was my first (and last) stay at the Rio. The property was dated and the rooms were a bit run down. 2 of the 4 elevators were out of service during our stay which caused delays of up to 25 minutes to get from your room to the casino floor, so if you forgot something in your room you had to just leave it or waste an hour round trip to go back and get it. The front desk staff was rude and unprofessional. Walter (supervisor) and Eric at the front desk were contradictory, rude and showed no desire to make customers happy with their experience. The restaurants on property were overpriced and very poor quality compared to other hotels we dined at during our trip. Overall the staf at the Rio was the worst part of our trip to Vegas.
Dirty rooms, pressure washer showers at the Rio Hotel and Casino!!
Gave us room that was not ready or clean. Had to wait 45 min for new room.not very happy. Missed dinner.
Located in Bracken within 2 miles (3 km) of Fashion Show Mall, Rio All-Suite Hotel & Casino is within a few miles (5 km) of other popular sights such as Las Vegas Convention Center. This 2522-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and a casino. Near the airport, it's also near University of Nevada-Las Vegas and Thomas and Mack Center.
This resort is home to 6 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.
All 2522 air-conditioned accommodations feature sitting areas. 32-inch TVs come with pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, laptop-compatible safes, and phones.
Rio All-Suite Hotel & Casino features a full-service spa, 4 outdoor pools, and a casino. Free valet and self parking are available, and there's also limo/town car service. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa resort include a nightclub, a fitness center, and a spa tub.