Classic Suite, 1 King Bed, Non Smoking, Mountain View
from $31
Rio All-Suite Hotel & Casino
4.0 out of 5.0
3.7
out of 5
Average Guest Review
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Recent guest reviews
We stay for 3nights and we love it but the pool was dirty it does need to be clean is not as clean as it should be but everything else is good I would give this hotel a 5start but no because of the nasty pool.
The Hotel boasts about its kiosk check in. I arrived after 6pm. After 7 attempts by the machine to scan my valid driver's license, it told me to go to the desk for registration. The line was astronomically long so instead of giving up, I tried my passport instead. Success, the system accepted my identification and I began to register. I was required to input all of my personal data; full name, address, email, phone. (Why is this necessary if my reservation and passport already contain thus information?) So now I'm prompted to insert my credit card. The machine asks me to reinsert the card. Nothing. Insert and remove again. Nothing. Four more attempts before successful card read. Jeesh this is getting tedious. It's now been about 7 minutes. I'm tired from an early am flight and long day at the conference center. Oh-and the screen is now telling me my room is not ready!!!? ARYFKM? An attendant is nearby and after getting on her walkie-talkie to spend to house keeping she advises me to once again use the kiosk to check in. Sure, I'd just love to go through that monstrous process again. Upon completion (again) of the registration process I am now finally being issued room keys. They are programmed in the kiosk then slide out to you with a slip of paper that gives you your room number and general directions on how to find your room. The kicker? There is a note on the paper that tells you to go stand in line at the front desk to obtain your coupons. WTH? Why not just include them?
Great place with efficient staff. I really enjoyed my time ( and I stayed in different hotels in the past in Las Vegas).
Great price for off the strip. Hotel was clean and had a nice outdoor area for pets.
So where thinking RIO is Brazil themed hotel ... not even a Brizilian Steakhouse. Hotel is dated and is in need of remodeling. Still allow smoking ... yuk! Sofa in room sagged and not that comfortable to sit on; TV is tucked in a cabinet and not easy to see from the bed. What was really disappointing was the Valet service. I dropped off people and asked them to hold for 30 minutes which they did. Picking it up I had trouble with getting my GPS started and with absolutely no other cars in the area the Valet continued to motion for me to move. This continued until I was able to leave once I got my GPS functioning. I would have understood the need to move if there were other cars waiting or being dropped off, but there wasn't any ... just me.
I arrived at the hotel before the scheduled check in time. It seems a few people did that day as there was a big poker tournament going on. I arrived around 1 and scheduled check in time is 3, so I understood that my room may not be ready. I went to the counter just to see and was told that if I paid an additional $25 my room was ready but otherwise no. The room is either ready or not. Don't try to bilk me out of more money. Table games were disappointing. I always heard that since the Rio was off the strip, the games were better. The odds were terrible (6:5 on blackjack) and the rules were a lot more stringent than down on the strip (no doubling down after splitting). Why would I want to even gamble here then. Also, table minimums were pretty high. I ended up going down to the strip for gambling the rest of the night after my room was ready.
Check in was frustrating. Didnt get rooms we paid for. Booked two rooms with strip view and said we could only have those rooms if each room was in s separate tower.
Rio is not an elite Las Vegas hotel. You are required to pay $35/day resort fee for fitness center, pool and internet. The fitness center is tiny with barely enough room to move around. You have to be aware of others at all times so you don't interfere with them. You can work out because that's included in your "resort fee" of $35 but if you want to shower or use the steam or sauna afterwards, that's $10 per day more per person. After 10 AM there were no available chaises at the pool. Plenty of open concrete space but nowhere to sit. Outside of the bar and snack bar areas there were no chairs available at all. Only allowed to hook up 2 devices into Rio network. So if you are a party of 2 and each person has a cell phone, that's it. No laptop or iPad can be hooked up unless you want to spend $14.99 per 24 hours for each additional device. The rooms are big but very uncomfortable. Lots of open space but nowhere comfortable to sit. Just like the pool area. There was a small sofa but too low to the ground for a person of size to enjoy. How 'bout a nice comfy chair to sit in? Burned out light bulb in dressing room was reported on Tuesday, not replaced by checkout Friday. How hard is it to change a lightbulb?
We had a strip view room & it was gorgeous. The 4th of July fireworks from the room were awesome! A wonderful way to enjoy the holiday!
Unclean rooms filled with cigarette smoke, bad 70s furniture, and paying resort fees even if you only use your room to sleep in. What you won't find in your room are a microwave, glasses, ice bucket, coffee maker, or places to sit. Booked two rooms and upon check in was told I had to pay a deposit of $200 for each room. I was in a nonsmoking room but the rooms next to me were constantly puffing away and I was awoken at four in the morning by strong cigarette smoke. Rio is located away from the strip so I had to take expensive taxis to go to attractions on the strip. Paying the resort fees when I did not use any of their services, nor did I use the pools or casinos just seemed unjust. Will never stay at Rio again and will warn other visitors to Vegas to stay clear of it.
Half of the elevators were "broken" and the hotel was slammed with the World Series of Poker going on. Had to wait 20 minutes at times to get back-and-forth to rooms. AC's didn't work well in rooms. Most of hotel staff acted unconcerned about anything. Didn't get the room we booked until we complained and were told by one of the staff that if we got "angry enough" they would get us in the room we booked. Hotel is off-strip, which we new going into it...not bad access to the strip. The pool area was nice and not overcrowded like most Vegas pools. We had a much better time across the street at Gold Coast, which was cleaner and had friendlier staff.
I am pretty satisfied with my stay at rio. The room was clean and comfortable.
Didn't get what I booked. Room needs updated very old style.very depressing decor. House keeping never answer phone. I put do not disturb sign in the morning I left around noon and took my sign off when I left. I came in the evening and I called to inquire about why my room didn't get clean and they told me if you put don't disturb they Don't come back to cleaning up. Then I asked for towels and they never answer the phone. Next day I called again to ask for towels because they only gave me one. And they took forever to bring them. Also the AC did too much noise not able to sleep. The T.V had horrible reception. Also they ignored all requests. They don't event acknowledge your requests.
Mis hijos se divirtieron muchísimos en las albercas
Beautiful spacious room with a view of Vegas. The Voodoo pool was a great time. Downfall was a strict dress requirement so we Didn't get to see from the 51st floor lounge.
would not recommend this hotel. Room was ok with not alot of ammenities.The only thing this room had was a refrigerator. There was no coffee pot,no microwave it was a plain room.Everyday you could smell marijuana when you walked down the hallway. According to a sign that was posted all around the hotel this is illegal and the hotel would not put up with it. Food was really, really expensive and so was purchasing a pepsi, $3,00 for a pepsi out of the machine. Also one pack of cigarettes was $16.00.While gambling in this hotel, you did not get alot of play for your money. You are supposed to get free drinks while you are gambling on a machine, but the service was non-existant. Also the World Series of poer was here. Now if the top poker players did not stay here, what does that tell you?
It's a wonderful resort. They staff was very helpful. Nice casino area. The rooms were very nice and clean. Large rooms . I would definitely stay here again.
Nice hotel!! bathrooms showers are dated but was clean n staff was nice..
Overall it was good. The rooms are spacious and very clean. However, our bathroom door needed to be fixed. It kept locking us in. Also there are no coffee/tea maker in the room. You can walk to the strip but it is a long walk. There are free shuttles to the strip and back every 30min though.
I chose to stay at the Rio due to the size of the rooms (suites). While the room was very spacious, it was incredibly outdated. Much of the furniture in the room was torn, and our shower/bathroom was awful - outdated and next to no water pressure in the shower. My biggest beef was the pool experience. Every hotel insists on charging a "resort fee" which I believe is primarily related to use of the pool area. Of course, there was a ton of open space but nowhere NEAR enough chairs set out - despite it being a holiday weekend. So of course, because it's Vegas, we were told we could always just rent one of the fancy chairs for $50 pp person per day if there wasn't anywhere to sit. Even though we had already paid the so-called resort fee. Not to mention, our last day at the pool was a little "unregulated." The lifeguards employed by the Rio are very young and had a tendency to disappear toward the end of the afternoon. When that happened, we literally observed two individuals having sex in the pool. Granted, it IS Vegas and it was the 21+ pool - but I can't imagine that is something all other remaining guests want to swim around in.... Long story short, it was gross and I will never consider that establishment again.
Hotel highlights
- Free valet and self parking
- Onsite dining
- Spa
- Casino
Located in Paradise within 2 miles (3 km) of Fashion Show Mall, Rio All-Suite Hotel & Casino is within a few miles (5 km) of other popular sights such as Las Vegas Convention Center. This 2522-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and a casino. Near the airport, it's also near University of Nevada-Las Vegas and Thomas and Mack Center.
Dining
Relish the international cuisine at The Carnival World Buffet, one of 6 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.
Rooms
All 2522 air-conditioned accommodations feature sitting areas. 32-inch TVs come with pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, laptop-compatible safes, and phones.
Property features
Rio All-Suite Hotel & Casino features a full-service spa, 4 outdoor pools, and a casino. Free valet and self parking are available, and there's also limo/town car service. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa resort include a nightclub, a fitness center, and a spa tub.
Guest reviews for Rio All-Suite Hotel & Casino
everything was very nice but the pool
Everyone
We stay for 3nights and we love it but the pool was dirty it does need to be clean is not as clean as it should be but everything else is good I would give this hotel a 5start but no because of the nasty pool.
pass on the rio
Everyone
The Hotel boasts about its kiosk check in. I arrived after 6pm. After 7 attempts by the machine to scan my valid driver's license, it told me to go to the desk for registration. The line was astronomically long so instead of giving up, I tried my passport instead. Success, the system accepted my identification and I began to register. I was required to input all of my personal data; full name, address, email, phone. (Why is this necessary if my reservation and passport already contain thus information?) So now I'm prompted to insert my credit card. The machine asks me to reinsert the card. Nothing. Insert and remove again. Nothing. Four more attempts before successful card read. Jeesh this is getting tedious. It's now been about 7 minutes. I'm tired from an early am flight and long day at the conference center. Oh-and the screen is now telling me my room is not ready!!!? ARYFKM? An attendant is nearby and after getting on her walkie-talkie to spend to house keeping she advises me to once again use the kiosk to check in. Sure, I'd just love to go through that monstrous process again. Upon completion (again) of the registration process I am now finally being issued room keys. They are programmed in the kiosk then slide out to you with a slip of paper that gives you your room number and general directions on how to find your room. The kicker? There is a note on the paper that tells you to go stand in line at the front desk to obtain your coupons. WTH? Why not just include them?
great hotel close to the strip
Everyone
Great place with efficient staff. I really enjoyed my time ( and I stayed in different hotels in the past in Las Vegas).
off the strip
Everyone
Great price for off the strip. Hotel was clean and had a nice outdoor area for pets.
disappointing
Everyone
So where thinking RIO is Brazil themed hotel ... not even a Brizilian Steakhouse. Hotel is dated and is in need of remodeling. Still allow smoking ... yuk! Sofa in room sagged and not that comfortable to sit on; TV is tucked in a cabinet and not easy to see from the bed. What was really disappointing was the Valet service. I dropped off people and asked them to hold for 30 minutes which they did. Picking it up I had trouble with getting my GPS started and with absolutely no other cars in the area the Valet continued to motion for me to move. This continued until I was able to leave once I got my GPS functioning. I would have understood the need to move if there were other cars waiting or being dropped off, but there wasn't any ... just me.
for an extra $25 your room can be ready
Gamblers
I arrived at the hotel before the scheduled check in time. It seems a few people did that day as there was a big poker tournament going on. I arrived around 1 and scheduled check in time is 3, so I understood that my room may not be ready. I went to the counter just to see and was told that if I paid an additional $25 my room was ready but otherwise no. The room is either ready or not. Don't try to bilk me out of more money. Table games were disappointing. I always heard that since the Rio was off the strip, the games were better. The odds were terrible (6:5 on blackjack) and the rules were a lot more stringent than down on the strip (no doubling down after splitting). Why would I want to even gamble here then. Also, table minimums were pretty high. I ended up going down to the strip for gambling the rest of the night after my room was ready.
nice spacious rooms
Everyone
Check in was frustrating. Didnt get rooms we paid for. Booked two rooms with strip view and said we could only have those rooms if each room was in s separate tower.
rio has gone downhill.
Everyone
Rio is not an elite Las Vegas hotel. You are required to pay $35/day resort fee for fitness center, pool and internet. The fitness center is tiny with barely enough room to move around. You have to be aware of others at all times so you don't interfere with them. You can work out because that's included in your "resort fee" of $35 but if you want to shower or use the steam or sauna afterwards, that's $10 per day more per person. After 10 AM there were no available chaises at the pool. Plenty of open concrete space but nowhere to sit. Outside of the bar and snack bar areas there were no chairs available at all. Only allowed to hook up 2 devices into Rio network. So if you are a party of 2 and each person has a cell phone, that's it. No laptop or iPad can be hooked up unless you want to spend $14.99 per 24 hours for each additional device. The rooms are big but very uncomfortable. Lots of open space but nowhere comfortable to sit. Just like the pool area. There was a small sofa but too low to the ground for a person of size to enjoy. How 'bout a nice comfy chair to sit in? Burned out light bulb in dressing room was reported on Tuesday, not replaced by checkout Friday. How hard is it to change a lightbulb?
room with a view
Everyone
We had a strip view room & it was gorgeous. The 4th of July fireworks from the room were awesome! A wonderful way to enjoy the holiday!
expect to pay $200 deposit for each room at checki
Everyone
Unclean rooms filled with cigarette smoke, bad 70s furniture, and paying resort fees even if you only use your room to sleep in. What you won't find in your room are a microwave, glasses, ice bucket, coffee maker, or places to sit. Booked two rooms and upon check in was told I had to pay a deposit of $200 for each room. I was in a nonsmoking room but the rooms next to me were constantly puffing away and I was awoken at four in the morning by strong cigarette smoke. Rio is located away from the strip so I had to take expensive taxis to go to attractions on the strip. Paying the resort fees when I did not use any of their services, nor did I use the pools or casinos just seemed unjust. Will never stay at Rio again and will warn other visitors to Vegas to stay clear of it.
