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 Las Vegas •1 Room
 Las Vegas • 1 Room
Book online or call 1-844-663-2276 Phone Number

Rio All-Suite Hotel & Casino

3.5 out of 5.0
Overview Reviews Amenities & Policies
3700 W Flamingo Rd, Las Vegas, NV
1-844-663-2269
2.9
out of 5
Average Guest Review
See all 626 reviews
Room cleanliness 3.0
Service & staff 3.0
Room comfort 0.0
Hotel condition 2.5

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

We got in around 12:40 from our flight and I had already checked in. The kiosk dosing work and we had to wait in a line until 2 am to check in! Only 2 people working the desk- very slow and disappointing- wanted to go to bed!

Check in line was 3-4 hours long!!! Only two people at the desk to help. All Self service kiosks were not working. The line for self service check in was half hour long. Better check in online to cut some of your wait time.

Quick easy contactless check in available as well as help if needed. Staff pleasant and helpful Some areas outdated but great value for the money. Huge rooms with floor to ceiling windows

More than an hour to check in at 7pm on thurs. My friend who arrived at midnight took 3 hours to check in. The lines are like this every day. Ridiculous how Rio does not care that this is your first impression.

The room and the service was nice, but I have to ding the bathroom a point for hair being in the tub when I checked in.

Very run down

Checkin was not a good experience as the waiting line was about an hour to go through.

I asked to clean my room, no one clean it. I had to call guest survives to give me more towels and clean the trash. The hotel is really old and smells really bad I will not stay with Rio again

The process was one problem after another. Check in for Express took 1.5 hours. Then, my room wasn't ready 2 hours after check in time. Then several elevators weren't working so backlog (OK, I can live with maintenance). We ended up taking the service elevator. Then our key would not work on our door. When we finally got it, not a single USB port so no electronic charging. With all the waiting around, we didn't have time for the pool as planned as we had an appointment to get to. The staff was so kind and seemed to realize the place was in disrepair so kudos to the people!!!

I was nervous after seeing all the terrible reviews but overall this place is fine. Is it 5 star? No. Are we paying 5 star price? Also no. Biggest cons, long wait to check in as self check in was not working, water in room was luke warm at best 2 of the 3 days, and we are not allowed to even sit at the pool area to catch some sun if it’s not opened. Pros, all staff I encountered were very helpful and nice (especially front desk check in but I cannot recall her name), clean room, and easy to access Ubers.

Free parking away from the strip nice and quiet.

2 pillows on the bed, asked for two more, none were ever delivered. Room was missing handles on desks, dust everywhere near curtains, and floor, iron had a crack in water resivoir, and the bed did not have a cover, but rather a sheet merely tucked into the mattress, which also found evidence of insect infestation.(video evidence)

Very disappointing. Very noisy trucks in the loading area… Terrible smelling which repeatedly requested that they fix… Many restaurants closed… Confusing to find parking etc. etc.…

Older hotel with very expensive convenient store's and bad food in cafeteria.

The room you reserve is not what you get, no running water available, waited an hour in line just to check in

Everything was very run down/not maintained. As much money as they pull in daily you’d think they would have better maintained rooms/facilities. Oh, and the nearly $200 resort fee was upsetting given the conditions of the place. Poor job.

W Flamingo Rd Las Vegas NV

Hotel highlights

  • Walking distance to Casino at the Rio All-Suite Hotel
  • Free parking
  • Onsite dining
  • Spa

Rio All-Suite Hotel & Casino places you within a mile (2 km) of popular attractions like Grand Bazaar Shops and Colosseum at Caesars Palace. This 2522-room, 3.5-star resort has a full-service spa, a casino, and 11 restaurants.


Dining

There are ample dining options with 11 onsite restaurants, including El Burro Borracho, which specializes in Mexican cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect to find flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, free local calls, and laptop-compatible safes. Housekeeping is available on request.


Property features

Guests of Rio All-Suite Hotel & Casino have access to a full-service spa, a casino, and a gym. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa resort include 2 spa tubs, meeting rooms, and a conference center.

Room options

Guest reviews for Rio All-Suite Hotel & Casino

Everyone (260) Couples (139) Family (146)
1
Everyone

We got in around 12:40 from our flight and I had already checked in. The kiosk dosing work and we had to wait in a line until 2 am to check in! Only 2 people working the desk- very slow and disappointing- wanted to go to bed!

By on Sep 28, 2023

Review comment responded on Sep 29, 2023

Hello Andrea, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

1
Everyone

Check in line was 3-4 hours long!!! Only two people at the desk to help. All Self service kiosks were not working. The line for self service check in was half hour long. Better check in online to cut some of your wait time.

By on Sep 28, 2023

Review comment responded on Sep 28, 2023

Hello Mahesh, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4
Everyone

Quick easy contactless check in available as well as help if needed. Staff pleasant and helpful Some areas outdated but great value for the money. Huge rooms with floor to ceiling windows

By on Sep 28, 2023

Review comment responded on Sep 28, 2023

We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

1
Family

More than an hour to check in at 7pm on thurs. My friend who arrived at midnight took 3 hours to check in. The lines are like this every day. Ridiculous how Rio does not care that this is your first impression.

By on Sep 24, 2023

Review comment responded on Sep 24, 2023

"Hello, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you were disappointed with your stay. Please have a great day."

4
Friends

The room and the service was nice, but I have to ding the bathroom a point for hair being in the tub when I checked in.

By on Sep 18, 2023

Review comment responded on Sep 18, 2023

We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2
Everyone

Very run down

By on Sep 14, 2023

Review comment responded on Sep 14, 2023

Hello Chris, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

5
Business Business

Checkin was not a good experience as the waiting line was about an hour to go through.

By on Sep 14, 2023

1
Partner Couples

I asked to clean my room, no one clean it. I had to call guest survives to give me more towels and clean the trash. The hotel is really old and smells really bad I will not stay with Rio again

By , from San diego on Sep 13, 2023

Review comment responded on Sep 13, 2023

Hello Lara, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

2
Family

The process was one problem after another. Check in for Express took 1.5 hours. Then, my room wasn't ready 2 hours after check in time. Then several elevators weren't working so backlog (OK, I can live with maintenance). We ended up taking the service elevator. Then our key would not work on our door. When we finally got it, not a single USB port so no electronic charging. With all the waiting around, we didn't have time for the pool as planned as we had an appointment to get to. The staff was so kind and seemed to realize the place was in disrepair so kudos to the people!!!

By on Sep 11, 2023

Review comment responded on Sep 11, 2023

Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

3
Everyone

I was nervous after seeing all the terrible reviews but overall this place is fine. Is it 5 star? No. Are we paying 5 star price? Also no. Biggest cons, long wait to check in as self check in was not working, water in room was luke warm at best 2 of the 3 days, and we are not allowed to even sit at the pool area to catch some sun if it’s not opened. Pros, all staff I encountered were very helpful and nice (especially front desk check in but I cannot recall her name), clean room, and easy to access Ubers.

By on Sep 6, 2023

Review comment responded on Sep 6, 2023

We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

Rio All-Suite Hotel & Casino

3700 W Flamingo Rd, Las Vegas, NV 89103
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