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Alexis Park All Suite Resort

3.0 out of 5.0

Recent guest reviews

Good for the price - nice location- facility is aging, but decently maintained. Staff was friendly and helpful. Breakfast buffet was good. I would recommend this resort.

Seriously, I'm grateful to Rick at the Front desk. He was very nice and very professional. After that, not good! First, stayed in room 2014. Please fix the heating/AC system for the next guest. though it shows 86 degrees, according to the temp app on my phone, the room never exceeded 66 degrees. Why would our window be cracked open with no screen? That has theft written all over it! I realize you have an airport next to your place, that can noisy at times, totally understandable, but to have parties there, at 10pm to 2am, in the room area, not understandable! I thought hotels (resport) are for people to stay and sleep in rooms, party in the convention areas? Lastly, I made the reservation on the 14th, you charged me for both rooms on the 15th, minus the "resort fee". I come in to check in, and you charge me me again, this time you add the "resort fee". So at this point, I am still charged for both rooms, one night, plus Jim Pyles (Rm 2011, my brother in law) was charged for his room on his card, one night.

Lack of basic human necessities, and compassion. I checked in close to midnight, having worked all day on a convention, and deciding not to drive home until the next day. When I got in the big beautiful bathtub, which is why I went to this place in the first place, there was no hot water! I tried to call the front desk from the room, only to find out that the phone would not go through. I called from my personal cell phone, and the person who answered not only did not apologize, but acted as though I were inconveniencing him by asking for something as basic as hot water! He agreed to send someone to “fix it” but refused to call me when it was fixed or give me an estimate. After checking the water an hour later, I gave up and fell asleep feeling dirty and upset! Why stay at a “resort” run by slum lords who don’t care?!?

Hotel is cheap and nice place to stay very clean . I really like it since it's not far from the strip

SORRY TO SAY , NICE LOBBY BUT AFTER THAT ITS ALL DOWN HILL.YOU GET WHAT YOU PAY FOR WAS FAIR TO POOR IN LOOKS AND WHAT WORKED;WARM WATER IN COLD TAP, SHOWER HEAD DANGLING OFF THE WALL,WOOD VENEER PEELING OFF THE FURNITURE.BUT THE MAID DID CLEAN IT EVERY DAY.

Booked with comments that my son might arrive before me to check in. Hotel wouldn't allow him to check in for nearly 3 hrs and several phone calls by me. Very stressful situation for my son and his one yr old baby. Hotel said they don't see the comments section. Why have a comment section? Orbitz etc need to communicate better with the hotels if this is the norm.

The hotel was very outdated. The bathroom was especially bad with the paint finish coming off of the tiles in the shower and the worst shower head imaginable. The bed was uncomfortable and there were only two pillows in the room. The hotel is also very close to the airports so planes can be heard at all hours of the night.

Easy. Manageable. Not a bad walk in all directions. Easy to Uber or Lyft from. Room was quiet. Safe. And VERY reasonably priced. Stay here every time we come to Vegas.

Room was clean. Parking was easy. Had everything you needed in the room. Small kitchen, large lounging area , clean. Loved loved loved! Will be staying there again.

It was very basic but we didn't spend much time in it so it wasn't an issue. Within walking distance of restaurants, CVS and Dunks. Roberto's Tacos has good Mexican food.

It's more for families as the rooms are suites. The rates were good. But you get what you pay for.

Hotel was huge but seemed empty. Surrounding area seemed sketchy to me. Room was big and nice but not perfectly cleaned- I found a wrapper in the corner from previous guests. There are 3 big pools but the nicest one closed at 6pm. Airport shuttle was easy to use.

The hotel itself was pretty nice, especially for the price. It is close to the airport but you really don't hear the planes much when you are in the room.

Very friendly staff. Spacious room at a very nice location just off the strip. Looking to enjoy the nightlife....it's only a 2 mile walk. I'd highly recommend this hotel for your next stay in Vegas. Thank you for welcoming us. We will definitely return.

Staff was helpful, the hotel is not bad but it does need updates and needs to have better cleaning service. The location is very convenient and the rooms are very spacious and not inexpensive.

Very nice grounds and fairly quiet. Room was nice and clean although a little worn. I have only one complaint. It is advertised as having a kitchenette. That is totally untrue. They have a coffee maker and a sink and mini- fridge. That's it. No dishes, no utensils, not even a microwave. They supplied us with a prepackaged plastic disposable set of utensils (fork, knife, spoon) when we asked at front desk. But that is all they had. They have a restaurant there, mainly for buffet breakfast. You can only get dinner in the bar and grille. There are no restaurants nearby. They do have an hourly shuttle that goes to Planet Hollywood. They also have an hourly shuttle that goes to and from airport. If you want to get away from the noisy casinos then this is a good choice.

Hotel lobby looks nice, a number of pools, good wifi, attentive staff. They allowed us to have a late check-out and store our things. Free shuttle to the airport and into town! Our shower head was set at around 5ft tall, which made it hard to get your hair wet. It was a jacuzzi on the bottom and did not drain well (and seemed a little grody). Besides the bathroom, the suite was a nice, standard hotel.

This was our 3rd time staying here. I really like this place. There are always great online deals. The staff is great and it is close to everything. Dogs are ok, too. Words of advice - Check in as early as you can for the best room. Don't expect much aside from a larger than standard room. The earlier you check-in, the nicer the room. There is no continental breakfast during parts of the year. There are 3 pools, but I have never seen all 3 open. No casino. If you wait for something from housekeeping for more than 20 minsnorting so, call them again. They probably forgot. I like staying here. It's pretty low key and quiet. No having to walk through the casino to get anywhere. Nice grounds and lots of room for walking your pup.

The rooms are nice and big. The AC worked just fine but I went in March and it was not 100 degrees. The jets in the jacuzzi tub in my room did not work and I did not see any grounds keepers or hotel personnel to inquire about fixing it. The gift shop was not open in the morning and they dont provide toothpaste or toothbrushes like some hotels do. There is soap and free coffee in the room, a small fridge and microwave. Overall good value and if you have kids and like swimming they have several big pools. It is a 5 minute drive from the strip and not far from anything, including the airport. Also the room is pretty big. I would stay again.

Great location to Thomas & Mack center. Off the strip so the location is quiet.

375 E. Harmon Ave Las Vegas NV

Hotel highlights

  • Close to University of Nevada-Las Vegas and Thomas and Mack Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Paradise, Alexis Park All Suite Resort is within a mile (2 km) of popular sights such as University of Nevada-Las Vegas and Thomas and Mack Center. This 495-room, 3-star resort welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi. Near the airport, it's also near Las Vegas Convention Center and Fashion Show Mall.


Dining

Explore the resort and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

All 495 air-conditioned accommodations feature separate bedrooms. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Guests staying at Alexis Park All Suite Resort enjoy access to 3 outdoor pools, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include 7 meeting rooms, conference space, and a business center.

Room options

Monarch Double

Full 2 | Sleeps 4

Crown 2 Story Suite with Loft King bed

King 1 | Sleeps 4

Parlor Queen

Queen 1 | Sleeps 2

Monarch King

King 1 | Sleeps 2

Guest reviews for Alexis Park All Suite Resort

Everyone (40) Couples (93) Business (45) Family (57) Other (30) Friends (39)
4

decent

Everyone

Good for the price - nice location- facility is aging, but decently maintained. Staff was friendly and helpful. Breakfast buffet was good. I would recommend this resort.

By , from South Dakota on Jan 30, 2018

Review comment responded on Jan 30, 2018

Thank you for taking the time to post a rating. We appreciate your feedback! I will be sure to share your feedback with our entire team! We look forward to your return!

2

family funeral

Everyone

Seriously, I'm grateful to Rick at the Front desk. He was very nice and very professional. After that, not good! First, stayed in room 2014. Please fix the heating/AC system for the next guest. though it shows 86 degrees, according to the temp app on my phone, the room never exceeded 66 degrees. Why would our window be cracked open with no screen? That has theft written all over it! I realize you have an airport next to your place, that can noisy at times, totally understandable, but to have parties there, at 10pm to 2am, in the room area, not understandable! I thought hotels (resport) are for people to stay and sleep in rooms, party in the convention areas? Lastly, I made the reservation on the 14th, you charged me for both rooms on the 15th, minus the "resort fee". I come in to check in, and you charge me me again, this time you add the "resort fee". So at this point, I am still charged for both rooms, one night, plus Jim Pyles (Rm 2011, my brother in law) was charged for his room on his card, one night.

By , from Salt Lake City, Utah on Jan 22, 2018

Review comment responded on Jan 29, 2018

Thank you for taking the time to share you experience with us, and for the kind words regarding Rick, I will be sure to share our kudos with him. I will also have our maintenance department address issues with you room.

2

lack of basic human necessities, and compassion

Everyone

Lack of basic human necessities, and compassion. I checked in close to midnight, having worked all day on a convention, and deciding not to drive home until the next day. When I got in the big beautiful bathtub, which is why I went to this place in the first place, there was no hot water! I tried to call the front desk from the room, only to find out that the phone would not go through. I called from my personal cell phone, and the person who answered not only did not apologize, but acted as though I were inconveniencing him by asking for something as basic as hot water! He agreed to send someone to “fix it” but refused to call me when it was fixed or give me an estimate. After checking the water an hour later, I gave up and fell asleep feeling dirty and upset! Why stay at a “resort” run by slum lords who don’t care?!?

By on Jan 14, 2018

Review comment responded on Jan 22, 2018

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing.

4

very nice

Everyone

Hotel is cheap and nice place to stay very clean . I really like it since it's not far from the strip

By , from los angeles on Dec 1, 2017

Review comment responded on Dec 3, 2017

Thank you for taking the time to post such a great review of your recent stay with us. It is always great to see when we have delighted and exceeded our guests' expectations. I will be sure to share your feedback with our team! We truly appreciate your business and look forward to your return!

2

was probably a nice place 20 years ago

Everyone

SORRY TO SAY , NICE LOBBY BUT AFTER THAT ITS ALL DOWN HILL.YOU GET WHAT YOU PAY FOR WAS FAIR TO POOR IN LOOKS AND WHAT WORKED;WARM WATER IN COLD TAP, SHOWER HEAD DANGLING OFF THE WALL,WOOD VENEER PEELING OFF THE FURNITURE.BUT THE MAID DID CLEAN IT EVERY DAY.

By , from NEW JERSEY on Nov 17, 2017

Review comment responded on Nov 30, 2017

We’re sorry you were unhappy, we’ll work hard to fix the issue you experienced. Thank you for letting us know.

3

got what we paid for

Everyone

Booked with comments that my son might arrive before me to check in. Hotel wouldn't allow him to check in for nearly 3 hrs and several phone calls by me. Very stressful situation for my son and his one yr old baby. Hotel said they don't see the comments section. Why have a comment section? Orbitz etc need to communicate better with the hotels if this is the norm.

By , from AZ on Nov 14, 2017

Review comment responded on Nov 30, 2017

We’re sorry you were unhappy, we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2

so outdated

Everyone

The hotel was very outdated. The bathroom was especially bad with the paint finish coming off of the tiles in the shower and the worst shower head imaginable. The bed was uncomfortable and there were only two pillows in the room. The hotel is also very close to the airports so planes can be heard at all hours of the night.

By , from texas on Nov 11, 2017

Review comment responded on Nov 15, 2017

I apologize for the condition of your room upon arrival, rest assured we will work hard to fix the issue you experienced.

4

across the street from the hard rock!

Everyone

Easy. Manageable. Not a bad walk in all directions. Easy to Uber or Lyft from. Room was quiet. Safe. And VERY reasonably priced. Stay here every time we come to Vegas.

By , from Flagstaff, AZ on Oct 31, 2017

Review comment responded on Nov 30, 2017

Thanks for staying with us. We appreciate your feedback!

5

everything you need

Everyone

Room was clean. Parking was easy. Had everything you needed in the room. Small kitchen, large lounging area , clean. Loved loved loved! Will be staying there again.

By on Aug 29, 2017

3

was ok

Everyone

It was very basic but we didn't spend much time in it so it wasn't an issue. Within walking distance of restaurants, CVS and Dunks. Roberto's Tacos has good Mexican food.

By , from Boston, Mass on Aug 17, 2017