Room lay over is terrible TV is in between bed & sofa - can’t watch easily from either place. Bathrooms were not draining properly.
Short drive to the airport. Somewhat close to Allegiant Stadium and the Strip-- we used Lyft/Uber a lot and pick-up/drop-off location was in front of the lobby, which was convenient.
Nice resort close to the strip, clean, brand new bathrooms. Nice pools. Needs a little outside maintenance, looks a little dated.
Nice place to stay , just didn’t like the hidden fees they don’t tell you about when you’re booking. I understand we can get the deposit back. It’s just nice to know from the beginning when you’re booking what your total for the trip will be.
Good for families.
Everything worked out perfectly
Terrible customer service! I booked a room with a kitchenette turns out they didn’t have any rooms types like they advertise on here I also asked for a crib/pack and play for my son at 6 pm when I checked in I didn’t get one till 12 am! The guy who delivered it couldn’t find the padded mattress for it he said he would return never saw him again! Heater was broken never worked some guy came the 3rd day and touched buttons said it’ll work now, never came back and the heater never worked when I could call front desk for eta on fixing the heater giving me attitude about it. Had to Call 3 times to get some towels overall the worse place ever!!!! Do your self a favor and don’t stay there!
Great place . Super close to the strip , good price . Awesome staff !! Now the only thing think they should up a notch is the water in the shower . I tried to put hot water and it never got hot . It was warm but never hot . Other than that I liked this hotel .
No hot water , and their customer Svc is awful
It was a nice place with a cool layout. I didnt like the paint chipping off some of the buildings and some of the doors needed a paint job. Also, I didnt know I had to pay an extra fee when I checked-in. Some notice would have been nice.
i have been coming to this property for 11 years straight.for the past 6 years been staying for over 2 weeks,there is no rewards service,when there was a shuttle it was worth the stay,but without the shuttle it’s a mess,there are 2 reasons i kept coming back was the face that i am loyal and had the shuttle,and they used to have an employee that went above and beyond her name was brenda,remember great customer service goes a very long way …
There were only 2 towels. Called for more as there were 5 of us and took an hour and a half to receive more towels. Phone in room did not work.
Overall stay was nice. No issues. Clean. Dose have pool.
Room was not good condition door in bathroom not working. TV is tilted you can’t watch. When you tell front desk they was not to nice and not helpful. Was mean
Not clean
Highly disappointed! Very little parking for such a huge property, brown beetle bugs and ants in the room.
They charged me $75 more to cover hotel fees which I thought it was BS.
Accommodating with dog.
University of Nevada, Las Vegas is a short stroll from Alexis Park All Suite Resort, and other popular attractions like The Cosmopolitan Casino are within a mile (2 km). This 495-room, 3-star resort welcomes guests with 3 outdoor pools, a bar/lounge, and free in-room WiFi.
At the end of the day, the bar/lounge is a great place to grab a drink.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available. Housekeeping is available on request.
Renovated in 2020, Alexis Park All Suite Resort offers 3 outdoor pools, a gym, and a rooftop terrace. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Room lay over is terrible TV is in between bed & sofa - can’t watch easily from either place. Bathrooms were not draining properly.
Short drive to the airport. Somewhat close to Allegiant Stadium and the Strip-- we used Lyft/Uber a lot and pick-up/drop-off location was in front of the lobby, which was convenient.
Thank you for taking the time to let us know how your stay was. We hope to see you in the near future\ Best regards,
Nice resort close to the strip, clean, brand new bathrooms. Nice pools. Needs a little outside maintenance, looks a little dated.
Thank you for your kind review.
Nice place to stay , just didn’t like the hidden fees they don’t tell you about when you’re booking. I understand we can get the deposit back. It’s just nice to know from the beginning when you’re booking what your total for the trip will be.
We are pleased that you like are resort, but we are confused by your comment about "hidden fees" in your review. Resort Fees are listed on all reservations when they are booked and included in emails sent to our guests. The only other authorization is the Incidentals Deposit, the balance of which is dropped upon check out. Were there other fees, one's not listed on the website, that we can investigate for you? Again, we are pleased that you enjoyed our resort.
Good for families.
Thank you for your review. We greatly appreciate your business.
Everything worked out perfectly
Thank you for your feedback. I am happy to hear that your stay went well. We appreciate you staying with us. Kind Regards,
Terrible customer service! I booked a room with a kitchenette turns out they didn’t have any rooms types like they advertise on here I also asked for a crib/pack and play for my son at 6 pm when I checked in I didn’t get one till 12 am! The guy who delivered it couldn’t find the padded mattress for it he said he would return never saw him again! Heater was broken never worked some guy came the 3rd day and touched buttons said it’ll work now, never came back and the heater never worked when I could call front desk for eta on fixing the heater giving me attitude about it. Had to Call 3 times to get some towels overall the worse place ever!!!! Do your self a favor and don’t stay there!
Thank you for your feedback. I'm very sorry to hear that you did not have a positive experience. We always try to do everything that we can to ensure that our guests have a good stay, and I apologize that we fell short of your expectations. We do appreciate your feedback and will use it in an effort to better our hotel for the future. Kind regards,
Great place . Super close to the strip , good price . Awesome staff !! Now the only thing think they should up a notch is the water in the shower . I tried to put hot water and it never got hot . It was warm but never hot . Other than that I liked this hotel .
Thank you for your feedback and for your nice comments that you have shared . I sincerely apologize for the water issue that you experienced. We take your comments very seriously and I have passed them along to our staff in an effort to ensure that your issues are rectified for future guest. Kind Regards,
No hot water , and their customer Svc is awful
Dear Maria, Thank you for taking the time to let us know about your recent stay with us. I am sorry we fell short of your expectations. I sincerely hope you will give us another opportunity to show our usual hospitality.
It was a nice place with a cool layout. I didnt like the paint chipping off some of the buildings and some of the doors needed a paint job. Also, I didnt know I had to pay an extra fee when I checked-in. Some notice would have been nice.
Thank you for your feedback, as it assists us on improving our service and quality and will use it in an effort to better our hotel for the future. Kind Regards,
Thank you for your review. We appreciate knowing how we are doing. We are sorry you had issues during your stay.