We got to property late and we got horribly smally room. After 1 hr back and forth with front desk, we were able to get new room and in the morning may be employee didn't communicated that we moved to other room and someone was banging our room at 7am!! Property looks good outside but rooms are old. Beds are okay, doors, bath tub and toilet looks like 90s. Breakfast was good so I am giving 3.
The hotel is ok,it's not very clean.
Was not like other La Quinta Inns that I've stayed at. Beds and pillows have seen better days. Room was clean. No room service had to go to the desk for towels. Maid service wasn't allowed to give them to us. Had to change rooms after a horrible night with no AC. Still no breakfast only brown bag even though Covid restrictions are gone.
It was my first trip to Tennessee I wish the indoor pool was bigger but the room was good an staff as well I was suppose to got breakfast while there but didn’t other than that it was ok
We stayed here because it was a pet friendly hotel. We left our little dog in the room, as we were allowed, and went back out to have some senior pictures made of our daughter. The hotel called while we were out and said our dog had barked since we left and someone had complained. Uhh hello, this is a pet friendly hotel where there are pets that bark and our little dog does bark if she hears loud noises. We ended up having to cut off our photo session and come back to our dog. We have stayed in other pet friendly hotels in the area and have never had any problems!! Will NEVER stay here again!!!
Property at this place is the worst I’ve ever been to. The room smells very stink like dogs. Dogs bark all night. There was only one towel in the room. I went to ask for more towels but the staffs said there was no more clean towels. I do not recommend this place to anyone. Very very very bad. I paid over $239 at this location. Will not use Quality Inn anymore.
It was a very nice hotel. It was close to our competition and everyone was very friendly.
Loved the heated pool!😁 Breakfast was great too. Staff is very nice
In the morning our room would smell smoky from the breakfast area. There were no towel racks in the bathroom. That was no drain plug in the sink. Noisy AC in heat mode. Little access to luggage carts.
Convenient, but was run down. Bad mattresses and EXTREME amount of dog hair everywhere. A pair of infant socks not belonging to us was on the floor when we arrived.
Beds are not comfortable at all. The room looks outdated. Tiny indoor pool. Breakfast was fair. The room was very clean though.
The room smell really bad upon arrival, tried to get another room but was told it was sold and I could not change. There were ants around the window and on our second/last night, there were bugs in my bed...earwig bugs. I took the bugs to the front desk, they offered another room but it was next to a barking dog. We were offered another room but only 2 door down from the barking dog. so we left. I have been trying to reach the manager for 2 days with no luck.
This was our 2nd year in a row staying here and last year was nicer. The outdoor pool was cloudy and the breakfast was not as good as last year. Hotel staff is extremely nice as always!
Poor internet connections and poor TV reception. Bathroom wasn’t as clean as expected. Dogs were allowed inside hotel.
Wanted a nice pool to enjoy my stay and this place had a really nice indoor pool. Place was clean and very nice. Only problem we had was my older son put the do not disturb sign in the card key lock and the maid opened the door anyway. He was changing but he had put the bolt on the door and he heard her jiggle the door and try to open it. So he opened it and he asked her "did you not see the sign?" I dont need anything today. He was not happy with her doing this especially with the sign in the key card lock.
kind of in need of renovation in comparison to other laquintas I stay at. staff was great though. no food choices nearby.
Comfortable beds, clean room, 25 min. From Dollywood. Great bbq joint just down the road.
La Quinta Inn & Suites by Wyndham Sevierville / Kodak places you within a 10-minute drive of Sevierville Historic Walking Trail and Wild WaterDome. This 101-room hotel has conveniences like free breakfast, an outdoor pool, and an indoor pool.
Start your day off right with a free buffet breakfast.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
La Quinta Inn & Suites by Wyndham Sevierville / Kodak features an indoor pool, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with limo/town car service. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a spa tub, and conference space.
We got to property late and we got horribly smally room. After 1 hr back and forth with front desk, we were able to get new room and in the morning may be employee didn't communicated that we moved to other room and someone was banging our room at 7am!! Property looks good outside but rooms are old. Beds are okay, doors, bath tub and toilet looks like 90s. Breakfast was good so I am giving 3.
The hotel is ok,it's not very clean.
Dear Maria,Thank you for leaving your thoughts on your recent visit. While we are glad that you found your experience with us to be satisfactory, we are sorry to hear of any cleanliness concerns you may have had. Rest assured that our housekeeping team has been made aware of your feedback and will be ensuring that we are meeting our own high hospitality standards. Should your travels bring you back our way, we hope that you will give us another chance to exceed your expectations.
Was not like other La Quinta Inns that I've stayed at. Beds and pillows have seen better days. Room was clean. No room service had to go to the desk for towels. Maid service wasn't allowed to give them to us. Had to change rooms after a horrible night with no AC. Still no breakfast only brown bag even though Covid restrictions are gone.
Thank you for your recent stay with us. We apologize that you experienced issues with the air conditioning and your room during your stay. We appreciate you letting us know so we could change your room but are deeply sorry for the inconvenience that caused. We are still working under our COVID-19 guidelines so our breakfast is currently grab-and-go. We know this isn't what you are used to and would appreciate another opportunity to provide the quality and service you deserve.
It was my first trip to Tennessee I wish the indoor pool was bigger but the room was good an staff as well I was suppose to got breakfast while there but didn’t other than that it was ok
Thank you for staying with us during your first trip to Tennessee. While we're sorry to hear our pool wasn't quite as you expected, we're glad you still had a lovely time. It would be our pleasure to welcome you back to La Quinta Inn & Suites Sevierville / Kodak, and we hope to see you again the next time you're in town.
We stayed here because it was a pet friendly hotel. We left our little dog in the room, as we were allowed, and went back out to have some senior pictures made of our daughter. The hotel called while we were out and said our dog had barked since we left and someone had complained. Uhh hello, this is a pet friendly hotel where there are pets that bark and our little dog does bark if she hears loud noises. We ended up having to cut off our photo session and come back to our dog. We have stayed in other pet friendly hotels in the area and have never had any problems!! Will NEVER stay here again!!!
While we're glad your furry friend could join you on your travels, we're sorry to hear that not everything about your stay was perfect. Please know that we have strict policies we must abide by to ensure an excellent environment for our guests, and we will keep your thoughts in mind ads we continue to change for the better. We hope for another chance to impress you the next time you're in town.
Property at this place is the worst I’ve ever been to. The room smells very stink like dogs. Dogs bark all night. There was only one towel in the room. I went to ask for more towels but the staffs said there was no more clean towels. I do not recommend this place to anyone. Very very very bad. I paid over $239 at this location. Will not use Quality Inn anymore.
Dear Megan, Thank you for reaching out to share your experience. We are very sorry that your recent visit with us fell short of your expectations, and we are looking into the shortcomings that you detailed with our amenities. Our team should have been more accommodating to your needs. Please accept our apologies and allow us a second chance to deliver the experience that you deserve.
It was a very nice hotel. It was close to our competition and everyone was very friendly.
It was an honor hosting you at La Quinta Inn & Suites Sevierville / Kodak! We're thrilled our location was ideal for your plans and that our friendly staff made you feel at home. Thank you for the wonderful review! We look forward to your next visit.
Dear Mirenkumar,Thank you for sharing your comments with us. We are happy to hear that you appreciated our helpful staff members, beautiful facilities, and great breakfast options. However, we are sorry that your room did not meet your expectations, and we will review this matter with our team. Thank you, and we wish you safe and happy travels ahead.