Was not like other La Quinta Inns that I've stayed at. Beds and pillows have seen better days. Room was clean. No room service had to go to the desk for towels. Maid service wasn't allowed to give them to us. Had to change rooms after a horrible night with no AC. Still no breakfast only brown bag even though Covid restrictions are gone.
It was my first trip to Tennessee I wish the indoor pool was bigger but the room was good an staff as well I was suppose to got breakfast while there but didn’t other than that it was ok
We stayed here because it was a pet friendly hotel. We left our little dog in the room, as we were allowed, and went back out to have some senior pictures made of our daughter. The hotel called while we were out and said our dog had barked since we left and someone had complained. Uhh hello, this is a pet friendly hotel where there are pets that bark and our little dog does bark if she hears loud noises. We ended up having to cut off our photo session and come back to our dog. We have stayed in other pet friendly hotels in the area and have never had any problems!! Will NEVER stay here again!!!
Property at this place is the worst I’ve ever been to. The room smells very stink like dogs. Dogs bark all night. There was only one towel in the room. I went to ask for more towels but the staffs said there was no more clean towels. I do not recommend this place to anyone. Very very very bad. I paid over $239 at this location. Will not use Quality Inn anymore.
It was a very nice hotel. It was close to our competition and everyone was very friendly.
Loved the heated pool!😁 Breakfast was great too. Staff is very nice
In the morning our room would smell smoky from the breakfast area. There were no towel racks in the bathroom. That was no drain plug in the sink. Noisy AC in heat mode. Little access to luggage carts.
Convenient, but was run down. Bad mattresses and EXTREME amount of dog hair everywhere. A pair of infant socks not belonging to us was on the floor when we arrived.
Beds are not comfortable at all. The room looks outdated. Tiny indoor pool. Breakfast was fair. The room was very clean though.
The room smell really bad upon arrival, tried to get another room but was told it was sold and I could not change. There were ants around the window and on our second/last night, there were bugs in my bed...earwig bugs. I took the bugs to the front desk, they offered another room but it was next to a barking dog. We were offered another room but only 2 door down from the barking dog. so we left. I have been trying to reach the manager for 2 days with no luck.
This was our 2nd year in a row staying here and last year was nicer. The outdoor pool was cloudy and the breakfast was not as good as last year. Hotel staff is extremely nice as always!
Poor internet connections and poor TV reception. Bathroom wasn’t as clean as expected. Dogs were allowed inside hotel.
Wanted a nice pool to enjoy my stay and this place had a really nice indoor pool. Place was clean and very nice. Only problem we had was my older son put the do not disturb sign in the card key lock and the maid opened the door anyway. He was changing but he had put the bolt on the door and he heard her jiggle the door and try to open it. So he opened it and he asked her "did you not see the sign?" I dont need anything today. He was not happy with her doing this especially with the sign in the key card lock.
kind of in need of renovation in comparison to other laquintas I stay at. staff was great though. no food choices nearby.
Comfortable beds, clean room, 25 min. From Dollywood. Great bbq joint just down the road.
Was a great stay at the hotel. Service was outstanding. Was a little ways away from the mail attractions but they had a car show going on the same weekend so traffic was bad, but we did all we wanted to do. Would stay at this hotel again when the construction is finish making the road 6 lanes.
Close to smkw. Away from all that crazy traffic. Great staff. Loved the pool after a day of walking
Located within a leisurely stroll of Adrenaline Park, La Quinta Inn & Suites by Wyndham Sevierville / Kodak is within a 10-minute drive of Sevierville Convention Center. This 101-room hotel has conveniences like free breakfast, an outdoor pool, and an indoor pool.
Start your day off right with a free buffet breakfast.
All 101 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
La Quinta Inn & Suites by Wyndham Sevierville / Kodak features an indoor pool, an outdoor pool, and a gym. You can take advantage of free parking, along with limo/town car service. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a spa tub, free WiFi in public areas, and a meeting room.
Was not like other La Quinta Inns that I've stayed at. Beds and pillows have seen better days. Room was clean. No room service had to go to the desk for towels. Maid service wasn't allowed to give them to us. Had to change rooms after a horrible night with no AC. Still no breakfast only brown bag even though Covid restrictions are gone.
It was my first trip to Tennessee I wish the indoor pool was bigger but the room was good an staff as well I was suppose to got breakfast while there but didn’t other than that it was ok
Thank you for staying with us during your first trip to Tennessee. While we're sorry to hear our pool wasn't quite as you expected, we're glad you still had a lovely time. It would be our pleasure to welcome you back to La Quinta Inn & Suites Sevierville / Kodak, and we hope to see you again the next time you're in town.
We stayed here because it was a pet friendly hotel. We left our little dog in the room, as we were allowed, and went back out to have some senior pictures made of our daughter. The hotel called while we were out and said our dog had barked since we left and someone had complained. Uhh hello, this is a pet friendly hotel where there are pets that bark and our little dog does bark if she hears loud noises. We ended up having to cut off our photo session and come back to our dog. We have stayed in other pet friendly hotels in the area and have never had any problems!! Will NEVER stay here again!!!
While we're glad your furry friend could join you on your travels, we're sorry to hear that not everything about your stay was perfect. Please know that we have strict policies we must abide by to ensure an excellent environment for our guests, and we will keep your thoughts in mind ads we continue to change for the better. We hope for another chance to impress you the next time you're in town.
Property at this place is the worst I’ve ever been to. The room smells very stink like dogs. Dogs bark all night. There was only one towel in the room. I went to ask for more towels but the staffs said there was no more clean towels. I do not recommend this place to anyone. Very very very bad. I paid over $239 at this location. Will not use Quality Inn anymore.
Dear Megan, Thank you for reaching out to share your experience. We are very sorry that your recent visit with us fell short of your expectations, and we are looking into the shortcomings that you detailed with our amenities. Our team should have been more accommodating to your needs. Please accept our apologies and allow us a second chance to deliver the experience that you deserve.
It was a very nice hotel. It was close to our competition and everyone was very friendly.
It was an honor hosting you at La Quinta Inn & Suites Sevierville / Kodak! We're thrilled our location was ideal for your plans and that our friendly staff made you feel at home. Thank you for the wonderful review! We look forward to your next visit.
Loved the heated pool!😁 Breakfast was great too. Staff is very nice
Thank you for your kind feedback, there's nothing we love more than hearing from happy guests! It brightens our day to know that we were able to meet your expectations by providing a relaxing pool, tasty breakfast, and friendly service. From all of us here at La Quinta Inn & Suites Sevierville / Kodak Hotel, we appreciated the chance to be your host and would be delighted to serve you again.
In the morning our room would smell smoky from the breakfast area. There were no towel racks in the bathroom. That was no drain plug in the sink. Noisy AC in heat mode. Little access to luggage carts.
Dear Em, We appreciate all feedback, and we thank you for taking the time to share your thoughts. We are very sorry that we were not able to provide you with the comfortable and enjoyable experience that you were hoping for, and we will work to address your concerns with the smoky smell, as well as the issues that you bring up about the bathroom. We wish you well, and we hope to have the opportunity to serve you again at a later date and make it up to you.
Thank you for your recent stay with us. We apologize that you experienced issues with the air conditioning and your room during your stay. We appreciate you letting us know so we could change your room but are deeply sorry for the inconvenience that caused. We are still working under our COVID-19 guidelines so our breakfast is currently grab-and-go. We know this isn't what you are used to and would appreciate another opportunity to provide the quality and service you deserve.