Quality Inn & Suites

2.0 star property
Hotel with free breakfast, in the vicinity of West Town Mall

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Exterior
Standard Single Room, 1 King Bed, Non Smoking | 1 bedroom, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
309 N Peters Rd, Knoxville, TN, 37922
  • West Town Mall
    ‪4 min drive‬
  • Turkey Creek Shopping Center
    ‪6 min drive‬
  • University of Tennessee
    ‪13 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

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Room options

Standard Single Room, 1 King Bed, Non Smoking

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Knoxville

Located in Knoxville West within a 5-minute drive of West Town Mall, Quality Inn & Suites is within a 10-minute drive of other popular sights such as Pellissippi State Community College. This 72-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • West Town Mall - 4 min drive - 3.7 miles
  • Turkey Creek Shopping Center - 6 min drive - 4.6 miles
  • Pellissippi State Community College - 7 min drive - 5.5 miles
  • University of Tennessee - 13 min drive - 10.4 miles
  • Neyland Stadium - 15 min drive - 12.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Culver's - ‬10 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cookout - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Main Event Entertainment - ‬8 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Guests of Quality Inn & Suites enjoy features like a 24-hour gym, free WiFi in public areas, and express check-out. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
Guests can expect free WiFi and 30-inch TVs with satellite channels. Other amenities include refrigerators, free long-distance calls, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Quality Inn & Suites?

This hotel is situated in Knoxville West, close to Turkey Creek Shopping Center, West Town Mall, and Fort Loudoun Lake. You'll also find Dead Horse Lake Golf Course and Regal Downtown West within a short drive.

Will I be able to park at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Inn & Suites feature a casino at the property?

No, Quality Inn & Suites doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn & Suites?

Couples will appreciate amenities like a 24-hour fitness facility, free breakfast, and a 24-hour front desk at this hotel.

Does Quality Inn & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites have a restaurant with a breakfast menu?

Quality Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Does Quality Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is McGhee Tyson Airport (TYS), which is 15.2 mi away (19 minutes by car).

Are there rooms with balconies at Quality Inn & Suites?

No, at Quality Inn & Suites, there aren't any guestrooms that list a balcony.

Quality Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 31 reviews
Rating 8 - Good. 7 out of 31 reviews
Rating 6 - Okay. 9 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mona

Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul, Knightdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a quick place for one night! Great location, easy to get to, many food options nearby and just worked out!!
Stayed 1 night in Jun 2025

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness
Needed cleaning. Ok but not a hotel that I’d recommend. It was UTK’s graduation weekend. The price was ridiculously high, but it was one of the only available rooms in the area.
Stayed 1 night in May 2025

6/10 Okay

Douglas

Stayed 1 night in May 2025

8/10 Good

Erwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ralanda, Dutton

Business traveler
Good price and location
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
It was great and very clean
Stayed 1 night in May 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an old building with new renovation. Very nice and beautiful rooms with new furniture. But there is a terrible smell of old age and dampness in the room because the air conditioning does not work when there are no tenants in the room, and the windows do not open. I had to sleep with the exhaust fan on all night to reduce this terrible smell a little. Yes, everything is painted and the furniture is new, but the building is old and smells terrible. Breakfast is super simple and cheap. I did not like it. The workers are not very friendly, although one of them gave me a quiet room away from the elevator. If I could open the window it would be perfect. But I am sensitive to smells and I can't stand the smell of old rooms. I think the price is high even taking into account the new renovation.
Stayed 1 night in May 2025

8/10 Good

Charise

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating to my needs and worked with me when I needed to depart early due to an urgent matter back home across the states. I would stay here again, but the drawbacks are that the windows didn't open so I wasn't able to get any fresh air into the musty smelling room and there was dust on some items. Overall, the stay was pleasant.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Staff was very attentive.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
We saw a dead bug on floor of room and a dead cockroach in doorway in hall. All was good except that. My 77 year old sister was not happy about the bugs. Just need an exterminator session. All other was good.
Stayed 1 night in May 2025

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unfriendly front desk when we checked in late and interrupted him. Very stiff bed, no good breakfast and weird smells in halls and room. No hand soap.
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Traveled with family and small children
Disliked: Staff & service
Staff was not friendly upon checking in. Barely spoke to us. The 1st room had bedbugs. Staff denied. Got another room, however. It was fine. Bed was comfortable. Seemed clean. Won't be staying there again, though. Mostly because we were gaslit.
Stayed 1 night in Apr 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Friendly staff! Great location and easy to get to! Will definitely stay again next time I come and visit!!
Stayed 2 nights in Apr 2025

4/10 Poor

HANNA

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Good trip
Stayed 2 nights in Apr 2025

4/10 Poor

Connor

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Supposedly this location has been recently renovated and reopened one month ago. My room had two stink bugs. We had family staying at the same hotel in a separate room - their first room had bed bugs. Mild argument ensues with staff. Their second room had a stink bug as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Amaurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Sandra

Stayed 2 nights in Mar 2025

8/10 Good

Leroy

Liked: Cleanliness, staff & service

Eh

Served its purpose I guess. Nothing to write home about.
Stayed 1 night in Mar 2025