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Quality Inn & Suites

2.0 star property
Hotel with free breakfast, in the vicinity of West Town Mall

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Free daily full breakfast
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪5 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Accesible)

7.4 out of 10
Good
(3 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Knoxville

Located in Knoxville West within a 5-minute drive of West Town Mall, Quality Inn & Suites is within a 10-minute drive of other popular sights such as Pellissippi State Community College. This 72-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.9 miles
  • Turkey Creek Shopping Center - 5 min drive - 4.4 miles
  • University of Tennessee - 12 min drive - 13.2 miles
  • Thompson–Boling Arena - 13 min drive - 13.9 miles
  • Neyland Stadium - 13 min drive - 13.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Culver's - ‬10 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Cancun Mexican Restaurant - ‬7 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Guests of Quality Inn & Suites enjoy features like a 24-hour gym, free WiFi in public areas, and express check-out. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, a TV in a common area, and a vending machine.
Guests can expect free WiFi and 50-inch TVs with cable channels. Other amenities include refrigerators, free long-distance calls, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Dec 21, 2025 start from $67.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Quality Inn & Suites?

This hotel is situated in Knoxville West, close to Dead Horse Lake Golf Course, West Town Mall, and Turkey Creek Shopping Center. You'll also find Regal Downtown West and Bagwell Tennis Center within a short drive.

Is parking available on site at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Inn & Suites feature a casino at the property?

No, Quality Inn & Suites doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

Is Quality Inn & Suites good for couples?

Couples will appreciate amenities like a 24-hour fitness facility, free breakfast, and a 24-hour front desk at this hotel.

Does Quality Inn & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites have a restaurant with a breakfast menu?

Quality Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Are there connecting rooms at Quality Inn & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is McGhee Tyson Airport (TYS), which is 15.2 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Quality Inn & Suites?

No, at Quality Inn & Suites, there aren't any guestrooms that list a balcony.

Reviews

Quality Inn & Suites Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 70 out of 156 reviews
Rating 8 - Good. 38 out of 156 reviews
Rating 6 - Okay. 28 out of 156 reviews
Rating 4 - Poor. 13 out of 156 reviews
Rating 2 - Terrible. 7 out of 156 reviews

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained in like-new condition. Friendly staff, good breakfast, nice rooms.
Stayed 1 night in Aug 2025

2/10 Terrible

Nancy, Clermont

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The lobby reeked of cugarette smoke. There was NO internet. No decaf coffee and very sparse offering for breakfast. My room was clean and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
The first room had the shades off the window, the room was clean but a little musty smelling. I went to the staff and they gave me a new room no problem. I travel with febrez so the damp smell was no problem. For a quick had to have a slepp on traveling through it was good.
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Traveled with family
Disliked: Cleanliness

Not as good as advertised

I was surprised that this hotel had a good rating. We felt that it was shabby, and not the most appealing. Our room had a very strange odor in it that had us both feeling a little ill by morning. Definitely wouldn't stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Small but comfortable.

Room was very small (this hotel used to be a Microtel so no surprise), so there wasn't much room to move around, but you could tell it had been recently updated and was clean. The a/c was not working properly the first night, but after I requested they look at it they came in and replaced it with a new one that worked great the rest of the trip. There was no soap in the room when I arrived, and they didnt remember to bring me some when I asked, but I was able to track some down. Was clean and bed was comfortable and place was relatively quiet. Staff was helpful when needed.
Stayed 6 nights in Aug 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Quiet, safe environment, easy to park. Problem is the front entrance is not handicap accessible. Kinda inconvenient if you have your hands full and trying to enter 2 sets of doors.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was confortable. The staff went out of their way to make sure everything was good. The room was clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Cyndi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ant investation got in our luggage😖😢
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with the staff and nice breakfast. The room was a little small, but looked recently updated. The inside was better than the outside as far as appearance. Nice landscaping! Good value for the rate.
Stayed 1 night in Aug 2025

8/10 Good

Moises

Stayed 1 night in Aug 2025

6/10 Okay

Eric

Traveled with family
Liked: Staff & service
Hotel is right by a bunch of food which is nice. The room was ok. The floors were dirty when we walked into the room. Had to ask them to clean twice before anyone came at the end of the day. Other than that it was ok.
Stayed 3 nights in Aug 2025

2/10 Terrible

Cymantha Brooke

Business traveler
Disliked: Cleanliness, property conditions & facilities
Needles in the lot, antlers in the room, homeless camp right outside the building. Management was cooperative with switching to an upper level room.
Stayed 2 nights in Aug 2025

4/10 Poor

Alex

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wait a few months

They are remodeling and it sure needs it.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheri

Business traveler
Clean comfortable and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Stayed 1 night in Aug 2025

8/10 Good

Susanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, water pressure a little low
Stayed 1 night in Aug 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stay while on the road. Clean, comfortable room. Basic but.satisfactory breakfast. Many restaurants n the area.
Stayed 1 night in Aug 2025

6/10 Okay

Christina

Traveled with family
Disliked: Amenities
Beds and pillows were comfortable for the night. Room refrigerator didn't work. The few items we had in it had to be thrown out. Breakfast was very limited. Sausage, gravy, eggs, juice, coffee, apples, yogurt, bread, bagels, cereal. Basic needs for one night stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Alison

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathrooms. Small room but has everything- microwave, fridge, ironing board/iron.
Stayed 1 night in Aug 2025

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior condition was really good. The exterior is in need of a fresh look.
Stayed 1 night in Aug 2025

8/10 Good

Lee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was obvious the hotel was older, but the room renovations were nice and used space wisely. The bed was comfortable and the air conditioning worked well. The bathroom was clean, as well. I would make a suggestion to put shower gel on the wall, too. Conversely, the elevators were dirty. I usually prefer taking stairs, but the stairwells were too filthy. They looked like a renovation in progress, which I understand, but there was trash on the floor and construction debris. A sign indicating construction would have at least explained the mess. There was such a stark contrast between the rooms themselves and the stairwells and elevator. Overall, we had a nice stay. Hopefully, the renovation will continue throughout the property.
Stayed 1 night in Aug 2025

6/10 Okay

Troy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

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