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Best Western Knoxville Suites

2.5 out of 5.0

Recent guest reviews

We stayed for one night and it was a very comfortable stay. The staff was friendly and the room was clean and comfortable. The location was also very convenient to restaurants and gas stations. Thanks.

The hotel was good. Close to the event we were attending, several good restaurants and shopping.

The staff was very nice and helpful. The bed was comfortable enough. The bathroom was not cleaned very well however. It was dirty on the outside of the bowl.

The staff was wonderful and my room was great aside from the bathroom. I had the wheelchair accessible room (not sure why?), and the toilet seat was yellow and gross. Also, even though I didn't bother calling the front desk, there was a verbal screaming match along with items banging going on either in one of the rooms next to me or above me at 1am. It was very frustrating. I also ended up waking up at 6am because of communications going on in the hallway.

We enjoyed our stay at this Best Western. It was surrounded by various restaurants and a grocery store . The room was clean and spacious. Although the indoor pool was small it was perfect for our grand daughter. We will return.

This was by far one of the best bestwestern hotels my family stayed during my cross country trek.

This would have gotten a higher rating if they had a bar or restaurant in it. I was in Knoxville for a funeral and when I returned to the hotel at 10:03PM, there was nothing available for food or drink. The restaurants across the street closed at 10PM

This is a great hotel for the price. I was very impressed. We have stayed at a few other hotels in the area for a little less. I would absolutely pay the little extra again.

The room was clean and tidy. My only complaint was the breakfast wasn't that great. The eggs had water sitting in the tray, and the waffle batter was spoiled.

Hotel was clean, ample parking, free breakfast. Breakfast included a big selection of hot and cold food items, with hot coffee, milk and fruit juices. I chose coffee, a bowl of oatmeal, blueberry muffin and a bowl of mixed fruits.My husband chose an egg and sausage biscuit, a cup of yogurt and a bowl of mixed fruit. The room was very nice and it was bigger than I had expected. I would gladly stay here again and I would definitely recommend this hotel for other travelers.

We chose this property due to its reasonable rates and proximity to the University of Tennessee football stadium. A shuttle service that charges only $20 per person picked us up at the hotel and brought us to the stadium and then brought us back after the game. It could not have been more convenient.

The room was very clean, very nice, the staff was wonderful. I'm very pleased with my stay.

My friend and I went to Knoxville. Being 2 ladies in our early 20's we felt very safe in this area. The staff was friendly, room was clean, breakfast was delicious, and location couldn't have been any better. Great Mexican restaurant across the street called El Chicos.

Clean, comfortable, pillows ok, breakfast was alright

I really enjoyed my stay at the Best Western it was like a home away from, the rooms are large and the beds are clean and comfortable. I will definitely stay again when I come back to work in Knoxville.

Staff was great and helpful when I needed restaurant information. You have to go to another floor for ice, if the ice bin is not located on your floor. So you want 1 or 3rd floor :) All was good!

In town for a UT game on a Saturday. We got to the hotel early in order to get downtown early for the 4pm game, the staff was wonderful about letting us check in early. Our room was ready and we were able to relax a bit before heading to the pregame activities. The hotel is very dated but a meager attempt at a renovation makes it a little better. It was quiet and the staff was wonderful. The bed was a huge downfall as you could feel the springs through the mattress. I would stay again because the price was great, it was very clean and the staff was excellent.

Room was clean, beds were comfy - not hard. Staff was friendly and helpful. Breakfast was pretty lacking but I wasn't expecting anything more really. Location was convenient to lots of things and was easily accessible. I'd stay there again for a night or two.

I have no complaints. My husband and I stayed here for UT's home opener weekend and everything was perfect. The room was spotless, bed was comfortable, and the continental breakfast was great. We will be back!

The hotel was ok. The staff seemed pre-occupied even though it wasn't very busy by our perception. The part of town was OK, and the restaurants nearby were nice, The place met our needs to sleep. the room was good and clean. The indoor pool was loaded with about 10 kids and we decide not to go in after a long day of driving. The breakfast was nice and staff kept the area nice.

5317 Pratt Rd Knoxville TN

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located in North Knoxville, Best Western Knoxville Suites is 1.2 mi (1.9 km) from Knoxville Expo Center and within a 10-minute drive of Sunsphere Tower. This 58-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Knoxville Children's Theatre and Bounce USA are also nearby.


Dining

Start your day off right with a free full breakfast.


Rooms

All 58 air-conditioned accommodations feature sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.


Property features

At Best Western Knoxville Suites, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a 24-hour business center, and free newspapers.

Room options

Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 6

Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 4

Suite, 1 Queen Bed, Accessible, Bathtub

Queen 1 | Sleeps 4

Guest reviews for Best Western Knoxville Suites

Everyone (10) Couples (26) Business (7) Family (25) Friends (7) Other (1)
5

comfortable stay

Everyone

We stayed for one night and it was a very comfortable stay. The staff was friendly and the room was clean and comfortable. The location was also very convenient to restaurants and gas stations. Thanks.

By , from Centerville, OH on May 6, 2017

4

good facility, close to events

Everyone

The hotel was good. Close to the event we were attending, several good restaurants and shopping.

By on Jan 30, 2017

4
Everyone

The staff was very nice and helpful. The bed was comfortable enough. The bathroom was not cleaned very well however. It was dirty on the outside of the bowl.

By on Jan 18, 2017

Review comment responded on Jan 30, 2017

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

3

great room, awful experience

Everyone
Discolored toilet seat.

The staff was wonderful and my room was great aside from the bathroom. I had the wheelchair accessible room (not sure why?), and the toilet seat was yellow and gross. Also, even though I didn't bother calling the front desk, there was a verbal screaming match along with items banging going on either in one of the rooms next to me or above me at 1am. It was very frustrating. I also ended up waking up at 6am because of communications going on in the hallway.

By , from huntsville, al on Oct 19, 2016

4

convenient off the highway

Everyone

We enjoyed our stay at this Best Western. It was surrounded by various restaurants and a grocery store . The room was clean and spacious. Although the indoor pool was small it was perfect for our grand daughter. We will return.

By , from Michigan on Oct 5, 2016

5

nicely ticked off the beaten path

Everyone

This was by far one of the best bestwestern hotels my family stayed during my cross country trek.

By , from USA on Sep 3, 2016

3

nice hotel

Everyone

This would have gotten a higher rating if they had a bar or restaurant in it. I was in Knoxville for a funeral and when I returned to the hotel at 10:03PM, there was nothing available for food or drink. The restaurants across the street closed at 10PM

By , from VA on May 30, 2016

5

will be staying again

Everyone

This is a great hotel for the price. I was very impressed. We have stayed at a few other hotels in the area for a little less. I would absolutely pay the little extra again.

By on Apr 20, 2016

4

will stay again

Everyone

The room was clean and tidy. My only complaint was the breakfast wasn't that great. The eggs had water sitting in the tray, and the waffle batter was spoiled.

By on Mar 1, 2016

5

convenient to downtown

Everyone

Hotel was clean, ample parking, free breakfast. Breakfast included a big selection of hot and cold food items, with hot coffee, milk and fruit juices. I chose coffee, a bowl of oatmeal, blueberry muffin and a bowl of mixed fruits.My husband chose an egg and sausage biscuit, a cup of yogurt and a bowl of mixed fruit. The room was very nice and it was bigger than I had expected. I would gladly stay here again and I would definitely recommend this hotel for other travelers.

By on Feb 23, 2016