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Holiday Inn by IHG

3.0 star property

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Photo gallery for Holiday Inn by IHG

Exterior
Exterior
Exterior
Meeting facility
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
101 W Springbrook Dr, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪19 min walk‬
  • Place, Freedom Hall Civic Center
    ‪5 min drive‬
  • Place, East Tennessee State University
    ‪6 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(33 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Garden Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Garden Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Johnson City

Located within a mile (2 km) of Johnson City Mall, Holiday Inn by IHG is within 2 miles (3 km) of Wallabies. This 205-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Johnson City Mall - 19 min walk - 1.0 mile
  • Freedom Hall Civic Center - 5 min drive - 2.1 miles
  • East Tennessee State University - 6 min drive - 4.4 miles
  • Johnson City Medical Center - 6 min drive - 5.4 miles
  • Bristol Motor Speedway - 20 min drive - 17.3 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 22 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Don Chentes - ‬15 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬18 min walk

About this property

Holiday Inn by IHG

Holiday Inn by IHG offers a gym, free WiFi in public areas, and a hot tub. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Refrigerators, coffee makers, and safes are also available.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Sleep Inn & Suites Johnson City
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 853 reviews
$80 nightly
The price is $94
Mar 20 - Mar 21
Total with taxes and fees
Sleep Inn & Suites Johnson City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Johnson City
Holiday Inn Johnson City

Frequently asked questions

Is free cancellation available at Holiday Inn by IHG?

Holiday Inn by IHG offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do near Holiday Inn by IHG?

This hotel is located in Johnson City within a short 20-minute walk of Johnson City Mall. You'll also find Freedom Hall Civic Center and Winged Deer Park within a short drive.

Is there parking available at Holiday Inn by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn by IHG have a casino?

No, Holiday Inn by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from April until October.

What do couples enjoy most about Holiday Inn by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar and a restaurant.

Are there hot tubs at Holiday Inn by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn by IHG have a restaurant with a breakfast menu?

No, Holiday Inn by IHG doesn't have a restaurant that serves breakfast.

Will Holiday Inn by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn by IHG for a fee of USD 35 per pet, per night.

Are there connecting rooms at Holiday Inn by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn by IHG?

The closest major airport to Holiday Inn by IHG is Tri-Cities, TN (TRI-Tri-Cities Regional), which is 13.7 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn by IHG.

Holiday Inn by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 307 out of 707 reviews
Rating 8 - Good. 198 out of 707 reviews
Rating 6 - Okay. 98 out of 707 reviews
Rating 4 - Poor. 66 out of 707 reviews
Rating 2 - Terrible. 38 out of 707 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Misty

Stayed 2 nights in Nov 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

8/10 Good

Vytautas

Liked: Amenities
Room was large and very clean. Staff very friendly. Only free Breakfast would’ve made it even better. But okay.
Stayed 1 night in Nov 2025

6/10 Okay

Regina, Belfry

Staff was friendly when checking in. Was given first floor room with an adjoining door but was assured later that it was no longer an adjoining room. Could hear guests in other room at night talking through the door.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness
We had no heat in our room the first night of our two-night stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Traci

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel appears run down except for the lobby.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The entire experience was wonderful and if I return next year I plan to return!
Stayed 3 nights in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Extremely outdated. The door to our room was the worst. There was no peep hole and it didn’t feel like it was securely closed. Not the cleanest hotel I’ve been in but also not the worst. Just really run down and doesn’t appear they have even attempted to update.
Stayed 1 night in Oct 2025

2/10 Terrible

William

Traveled with family
Disliked: Staff & service, property conditions & facilities

Horrible customer service

The front office staff was anything but helpful. We were double charged for our room and told too bad- take it up with somebody in billing the morning. When we addressed it with the front desk in the morning, not only did they not fix their error, we ended up with a third charge for the hotel room. I’m giving them 48 hours to get it fixed, but we will never stay at this hotel again and they need to provide training for customer service staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Ricky

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortabl
Stayed 2 nights in Oct 2025

8/10 Good

Leslie

Stayed 1 night in Oct 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could not turn off loud hvac fan. Hard bed that felt wore out. And fresh stain on the towel. Bottom ten worse hotel stays I’ve had.
Stayed 1 night in Oct 2025

10/10 Excellent

Colby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great!

Love staying here when we go to the Bristol night race. Great place.
Stayed 4 nights in Sep 2025

4/10 Poor

William

Stayed 1 night in Oct 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Room was clean. Quick overnight stay. Can't ask for more. Also pretty quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

patricia

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I am so disappointed in the hotel here. Our room 206 had mold in the shower and sink area. The lobby was great. Area good. Staff good. Breakfast cold and no plates. Food cold and has to pay for it and for sure basic food. I have photos to show.
Shower curtain mold
Behind sink faucet
What I wiped up behind sink faucet
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and safe, staff was friendly and the hotel is beautiful! Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Chetter, Tualatin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and quiet. However, the doors need to be redone because they do not completely go to the floor. You can see light underneath and hear noise. I had to put a towel down.
Stayed 2 nights in Oct 2025

8/10 Good

Valerie, Glen Ellyn

Stayed 2 nights in Oct 2025

4/10 Poor

Robert

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated hotel that could use a refresh. Shower and sink did not drain well. The tub would fill With standing water as you showered. Mismatched appliances in the room. Windows were very dirty. The bed was not comfortable as the mattresses were not very cushioned. Front end staff was pleasant with check in/out being quick. Parking was sufficient.
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Overall adequate, but not great. Because we brought our dog, we were assigned a room on the pet floor. We were charged a daily $35 pet fee, the room smelled from previous pet occupants, and didn’t appear to have been updated in many years. (No USB ports!). Calling for room service or even takeout from the restaurant was impossible. Calls to the front desk were redirected to room 410. The staff we saw were friendly, but I think too few in number. (No one in the lounge or restaurant at 8PM so I went elsewhere.). The location is good, public areas are nice, and what staff they have are commendable. But management needs to “up there game”,especially in accommodating pet patrons.
Stayed 2 nights in Oct 2025

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