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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Lobby
Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪1 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, University of North Florida
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(87 reviews)
  • 317 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(25 reviews)
  • Lake view
  • 520 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room (2 Queenbed & 1 Sofabed)

8.8 out of 10
Excellent
(66 reviews)
  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(24 reviews)
  • Lake view
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) | 1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(22 reviews)
  • 434 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,002 reviews
$133 nightly
The price is $151
Jun 7 - Jun 8
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville - Town Center by IHG

About the neighborhood

Jacksonville

Located in Southside within a short walk of St. Johns Town Center, Hyatt Place Jacksonville / St. Johns Town Center is within 2 miles (3 km) of other popular sights such as University of North Florida. This 3-star hotel has 160 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • St. Johns Town Center - 1 min walk - 0.1 miles
  • Topgolf - 2 min drive - 0.9 miles
  • University of North Florida - 3 min drive - 1.3 miles
  • EverBank Stadium - 17 min drive - 12.9 miles
  • TPC Sawgrass - 24 min drive - 16.1 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬6 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Guests of Hyatt Place Jacksonville / St. Johns Town Center have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 8.00 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a computer station.
55-inch flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Exterior
Holiday Inn Express & Suites Jacksonville - Town Center by IHG
Southside
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,002 reviews
$133 nightly
The price is $151
Jun 7 - Jun 8
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 8 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Dogs only
  • 2 total (53 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 12 kids stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Frequently asked questions

Is a free cancellation option available at Hyatt Place Jacksonville / St. Johns Town Center?

Hyatt Place Jacksonville / St. Johns Town Center offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Jacksonville / St. Johns Town Center?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Jacksonville / St. Johns Town Center on Jun 1, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Place Jacksonville / St. Johns Town Center?

This hotel is situated in Southside, just steps from St. Johns Town Center. You'll also find UNF Arena and Topgolf within a short drive.

Is there parking available at Hyatt Place Jacksonville / St. Johns Town Center?

Yes, parking is offered for USD 8 per day with in/out privileges.

Does Hyatt Place Jacksonville / St. Johns Town Center have a casino on the premises?

No, Hyatt Place Jacksonville / St. Johns Town Center doesn't have a casino.

Will I find an indoor pool at Hyatt Place Jacksonville / St. Johns Town Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Hyatt Place Jacksonville / St. Johns Town Center?

This lakeside hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Does Hyatt Place Jacksonville / St. Johns Town Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Jacksonville / St. Johns Town Center feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Jacksonville / St. Johns Town Center serves free continental breakfast at The Placery each morning.

Will Hyatt Place Jacksonville / St. Johns Town Center allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Jacksonville / St. Johns Town Center for a fee of USD 100.00 per pet, per stay.

Does Hyatt Place Jacksonville / St. Johns Town Center have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hyatt Place Jacksonville / St. Johns Town Center?

The closest major airport to Hyatt Place Jacksonville / St. Johns Town Center is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 6.4 mi away (12 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 22.7 mi away (26-minute drive).

Are there rooms with balconies at Hyatt Place Jacksonville / St. Johns Town Center?

No, you won't find guestrooms with balconies at Hyatt Place Jacksonville / St. Johns Town Center.

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 778 out of 1029 reviews
Rating 8 - Good. 150 out of 1029 reviews
Rating 6 - Okay. 59 out of 1029 reviews
Rating 4 - Poor. 19 out of 1029 reviews
Rating 2 - Terrible. 23 out of 1029 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Danielle

Stayed 1 night in Apr 2026

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a short business trip.
Stayed 1 night in Mar 2026

10/10 Excellent

AlDeShaun

Stayed 2 nights in Feb 2026

8/10 Good

Terri

Traveled with family and small children
Room was clean. Staff courteous, especially front desk staff. Continental breakfast was good with plenty of choices.
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Everything was good.
Stayed 1 night in Feb 2026

10/10 Excellent

Aisha, Savannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Stayed 1 night in Feb 2026

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
My wife and I really enjoyed our stay for Valentines weekend. The check-in staff were very courteous and attentive. Answered any questions with excellent knowledge and even had recommendations on where to visit. The room was very clean and bigger than I thought. All in all very good experience and will definitely return. I live local but this was the first time staying and walking around the Town Center instead of worrying about traffic and parking. What a wonderful experience.
Stayed 2 nights in Feb 2026

10/10 Excellent

Quentin

Stayed 4 nights in Feb 2026

8/10 Good

Charity

Liked: Cleanliness, amenities, property conditions & facilities
The room was very good with a nice view. The breakfast was also nice. The only complaint was the check in took very long and there was no proper check-in desk. You walk in and look around to where you can check-in to get your room key and there is a guy with a man-bun sitting watching his videos to the right that is very slow (nice enough) but slowwww. That was the only part that was very weird. The pool in the back outside was also nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to lots of shopping and dining. Center of everything. Clean hotel. Beautiful patio on the back. Lovely atmosphere. Friendly staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ahmed

Stayed 2 nights in Feb 2026

4/10 Poor

Nathaniel

Traveled with partner
Disliked: Cleanliness
Room was full of issues. The bathroom door got stuck in there because the handle broke the toilet dispensary was hanging off. The sofa was spotted up with white spots that looked very unsettling. It was raggedy under you for the soul for the carpets was dirty. Definitely surprised to see that Hyatt room look like that especially it was a Lakeview and I spent the extra money just to add a Lake view and the staff overall was good but they didn’t try to fix none of that stuff. I was there that’s the only drawback, but I mean overall like the higher, but this was just not a particular good experience with them there and they didn’t even give me any points for my stay offered the inconvenience. I would probably use to hide it again, but most likely not that location.
Stayed 1 night in Jan 2026

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved this property! Great location with everything you want or need right outside property, clean and attractive rooms, friendly staff, and an above average complimentary breakfast. We’ll be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
The bed was super comfortable! The shower was amazing! And lots of storage space for luggage and garment bags. The staff were extremely courteous and knowledgeable! And The View of the river was also amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Stayed 1 night in Jan 2026

6/10 Okay

Dan

Traveled with partner
Liked: Cleanliness
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Rizwan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Geovani

Stayed 2 nights in Jan 2026

10/10 Excellent

Evani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
very friendly staff!! i love staying here!!
Stayed 2 nights in Jan 2026

8/10 Good

Maria, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. 1 less star because the coffee maker was broken.
Stayed 1 night in Dec 2025

10/10 Excellent

jose antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and a great location.
Stayed 2 nights in Jan 2026

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