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Hyatt Place Jacksonville / St. Johns Town Center

3.0 out of 5.0

Recent guest reviews

Loved the Hyatt Place, the rooms were huge and nicely appointed. Great breakfast in the morning - so many choices. Our only issue was very small - the parking is kind of awkward. Not a biggy and this is a great place to stay in Jacksonville. St. John's town center has so much to offer.

Our ADA room was well laid out. It was quiet and clean. We felt safe and secure. The breakfast was above average and the staff was very polite, helpful and friendly. Great location, plenty of parking and you can walk to restaurants and shops. Wil stay again.

Hotel is new and in great shape. Well maintained. Breakfast was very good. Location for shopping is perfect. Just walk to everything. Excellent restaurants nearby. Beautiful outdoor deck looking over huge lake. Nice pool.

For a new hotel, the restroom in the hotel room was not very clean & looked as if it had not been cleaned between guests. When asking about it, I was told the hotel was full. Food options at the hotel were limited to breakfast and bar food starting in the evening.

Loved this hotel, food was great, spotless, beautiful pool. I was here for a conference, and staying at this hotel felt like vacation. I could do without Florida's endless strip malls, but at least I was staying at a beautiful location with a lagoon behind it!

THE ONLY PROBLEM WAS THAT WHEN I BOOKED THE ROOM I WAS UNDER THE IMPRESSION I WAS BOOKING IN THE HYATT REGENCY CLOSER TO THE EVENT THAT WE WERE ATTENDING WHICH WAS MUCH CLOSER TO THE METROPOLITAN PARK. WE would have liked shuttle service to downtown area to where the event was happening, we would stay again if we were in the correct hotel. The property was overall a great stay, check in was easy as well as check out.

I was very impressed with the room cleanliness, stylish bathroom, and soft, comfy beds and pillows. We had plenty of towels. Wish there was a microwave in the room. Wish coffee was available in the lobby all day long. Lots of shopping and nice restaurants within walking distance.

excellent experience all the way around. great spacious and comfortable room. outstanding service from the front desk to the cleaning staff. outstanding complimentary breakfast and great price on the room due to setting aside a block of seven rooms. looking forward to staying there next year for the state track meet. thank you for everything.

On a military business trip. Was able to secure a room at the GOVT per diem rate. The staff and rooms were awesome. Coretta took great care of me and all clients I observed her interactions with. I stayed 4 days, 3 nights, used the gym, pool, bar, restaurant and breakfast, all were stellar for my needs.

I’d rather not go into my personal details. I will say this location is gorgeous and has a lot of potential. I will discourage any one from visiting because I had a bad experience. I could be one out of a million that didn’t enjoy them selves. I think it’s a great place still, I just have no desire to return.

Hotel highlights

  • Walking distance to St. Johns Town Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

St. Johns Town Center is within a 5-minute walk of Hyatt Place Jacksonville / St. Johns Town Center while other popular sites like University of North Florida are within a few miles (5 km). This 160-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Guests can expect to find free WiFi and 55-inch a flat-screen TV with satellite channels and Netflix. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a sofa bed, a coffee maker, and a phone.

Property features

Guests of Hyatt Place Jacksonville / St. Johns Town Center have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Room (2 Queenbed & 1 Sofabed)

Queen 2 | Sleeps 5

Room, Lake View (2 Queenbed & 1 Sofabed)

Queen 2 | Sleeps 5

Room, 1 King Bed, Lake View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 122 reviews

Hyatt Place Jacksonville / St. Johns Town Center

4742 Town Center Parkway, Jacksonville, FL 32246