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Extended Stay America Houston - Westchase - Richmond

2.5 out of 5.0

Recent guest reviews

Nothing much to say . The chrck us very early unlike most places . Staff will come two mins 2 11 to beat on the door to ask if you if you are checking out . The water is out in the mornings .the noise level is hortible

No tolls nice everything was great what's the tv was bigger and better breakfast

I only went with this hotel because it is very close to my new job. I am new to the city and was waiting for my housing to be available. The room smelled like a nursing home. It was a stench that would not go away. The hotel room is non smoking but my bedding and curtains had cigarette holes. The staff was extremely rude, one greeting me with a, what up!

The hotel was clean, comfortable, great location, and staff was very nice. I definitely will stay here again.

How can u go to a hotel and they are saying they don't give room service because u only going to be there for three nights. Then there wasn't any towels in my room when I gat in I asked for towels and the hotel didn't even have any clean towels for almost a hole day I mean I pay for the room it isn't free so why should I not have any service , plus the bathroom wasn't even really clean. The staff there seemed lazy or something

Was in the hood part of town But it wasn't too bad, the staff were very nice. There was a hair on the toilet seat.

I needed to lodge close to a business in area for three days. It has various good eating places nearby. Very basic grab-and go breakfast. Free fast internet! If you want a fun place, this is not your choice. TV channels are few and basic (about 20). Okay for the price.

the cleaning people wake me up like 9 am in morning. even when i hang a sign outside dont disturb

When I checked in, the clerk was talking on her personal phone and made me wait for her to finish before waiting on me. When she finally checked me in, she had no idea how to work the system and had trouble checking me in. She had to call the computer tech on the phone for assistance. When we finally got the key to the room, the bathroom toilet would not flush and we had to request to be moved to another room. She moved us to a room on the next floor. The hallway had a really bad smell. We had trouble getting the key to fit into the door. When we were finally able to get into the room, everything else was ok. Except the kitchen counter had a dirty stain on it that would not come off.

3200 W Sam Houston Pkwy S Houston TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Westchase, Extended Stay America Houston - Westchase - Richmond is within a 10-minute drive of Town and Country Village and Westwood Golf Club. This 101-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Also nearby are Lakeside Country Club and Arena Theater.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 101 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.


Property features

At Extended Stay America Houston - Westchase - Richmond, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, take advantage of free parking. Front-desk staff can assist with luggage storage and securing valuables.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 King Bed, Smoking

King 1 | Sleeps 2

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Houston - Westchase - Richmond

Everyone (4) Business (4) Couples (3)
2

staff is intrusive and management is rude

Everyone

Nothing much to say . The chrck us very early unlike most places . Staff will come two mins 2 11 to beat on the door to ask if you if you are checking out . The water is out in the mornings .the noise level is hortible

By , from G on Dec 13, 2016

3

new staff

Everyone

By , from Houston on Nov 16, 2016

4

new staff terrible

Everyone

By , from d on Nov 6, 2016

4

wish they had more tv channels

Everyone

No tolls nice everything was great what's the tv was bigger and better breakfast

By on Nov 4, 2016

1

hotel living

BusinessTravelers

I only went with this hotel because it is very close to my new job. I am new to the city and was waiting for my housing to be available. The room smelled like a nursing home. It was a stench that would not go away. The hotel room is non smoking but my bedding and curtains had cigarette holes. The staff was extremely rude, one greeting me with a, what up!

By on Oct 6, 2015

5

great value

BusinessTravelers

The hotel was clean, comfortable, great location, and staff was very nice. I definitely will stay here again.

By on Sep 15, 2014

1

bad hospitality

Couples

How can u go to a hotel and they are saying they don't give room service because u only going to be there for three nights. Then there wasn't any towels in my room when I gat in I asked for towels and the hotel didn't even have any clean towels for almost a hole day I mean I pay for the room it isn't free so why should I not have any service , plus the bathroom wasn't even really clean. The staff there seemed lazy or something

By on Mar 16, 2014

2

not too bad

Couples

Was in the hood part of town But it wasn't too bad, the staff were very nice. There was a hair on the toilet seat.

By on Jan 15, 2014

3

basic clean no frills hotel

BusinessTravelers

I needed to lodge close to a business in area for three days. It has various good eating places nearby. Very basic grab-and go breakfast. Free fast internet! If you want a fun place, this is not your choice. TV channels are few and basic (about 20). Okay for the price.

By on Nov 10, 2013

2

holiday get away

BusinessTravelers

the cleaning people wake me up like 9 am in morning. even when i hang a sign outside dont disturb

By on Jun 11, 2013