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Recent guest reviews

Water lines very tiny in the sinks and shower, Wi-Fi very weak , keep disconnecting, air conditioner is the worst, they programmed the AC from inside to give lowest cooling, you call the operator several times to pick up, then they asked you to come down because No employees to go up to your room , very disappointed

Clean facility

Everything was great!

Clean and no smoke. But need to fill shampoo and lotion. They do not fill in. Others than that it is good.

Yes, great service. Except our shower didn’t have a door or curtain & there are very limited parking spaces. Other than that, great hotel!

Good place to stay overnight. Safe surroundings

Clean

People yelling and banging on doors in the corridor 3am . Staff no where to be found. No customer service. Housekeeping missing on cleaning the rooms. I have stayed here few times on my business trip but no more. Stay away from this place if you need a quite peaceful sleep.

It was OK, but not outstanding

Staff was great. Guests were problematic.

Very nice place with helpful staff. It’s relatively new, so things were fine. Due to security, getting out doors easily during certain hours were cumbersome. Pool was clean and nice. Overall good for the price.

Staff was great and it was clean.

Property is awesome but parking is terrible and totally non existent after 5pm. That’s the only bad thing at this hotel

This location was about like all the rest. The A/C in our room was horrible. And the Houston heat and humidity only compounded the problem. I complained and was told by both the front desk clerk and the manager that “that’s the way it is.” As for breakfast, they couldn’t possibly buy cheaper pre-packed crap. Also, I noticed a picture of the owner at the front desk. I’ve realized that seeing his picture is bad news. All of my unpleasant BW experiences have been at his hotels. 🤔😕

Li love coming to best western everything is nice be clean nd everybody is real friendly

Hayes Road at Westheimer Road Houston TX

Hotel highlights

  • Steps from Westheimer Rd
  • Free continental breakfast
  • Free WiFi in public areas (speed: 25+ Mbps)
  • Free parking

Located in Briarforest, Country Inn & Suites by Radisson Houston Westchase-Westheimer is within a mile (2 km) of popular sights such as Royal Oaks Village and Philips 66. This 71-room hotel has conveniences like free breakfast, an outdoor pool, and free self parking.


Dining

Free continental breakfast is served each morning from 7:00 AM to 9:00 AM.


Rooms

40-inch LED TVs come with digital channels, and guests can stay connected with free wired internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. MP3 docks, refrigerators, and microwaves are also standard.


Property features

Built in 2015, the brand new Country Inn & Suites by Radisson Houston Westchase-Westheimer offers an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Country Inn & Suites by Radisson Houston Westchase-Westheimer

Everyone (19) Couples (8) Family (13)
1
Family

Water lines very tiny in the sinks and shower, Wi-Fi very weak , keep disconnecting, air conditioner is the worst, they programmed the AC from inside to give lowest cooling, you call the operator several times to pick up, then they asked you to come down because No employees to go up to your room , very disappointed

By on Aug 23, 2023

Review comment responded on Aug 23, 2023

We apologize about your stay but the AC did work in your room. Also note we are a limited service hotel.

1
Everyone

By on May 2, 2023

Review comment responded on May 25, 2023

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

5
Everyone

Clean facility

By on Nov 20, 2022

5
Family Partner Couples

Everything was great!

By on Aug 29, 2022

Review comment responded on Sep 3, 2022

Thank you Marissa for the review. We hope to see you back soon!

5
Everyone

By on Jun 21, 2022

5
Partner Couples Business Business

Clean and no smoke. But need to fill shampoo and lotion. They do not fill in. Others than that it is good.

By on Jun 15, 2022

Review comment responded on Jul 2, 2022

Thank you Sarunya for the review. We hope to see you back soon!

3
Everyone

By on Jun 13, 2022

4
Partner Couples Business Business

Yes, great service. Except our shower didn’t have a door or curtain & there are very limited parking spaces. Other than that, great hotel!

By on May 23, 2022

Review comment responded on Jun 11, 2022

Thank you Arionna for the review. We hope to see you back soon!

1
Everyone

By on May 7, 2022

5
Friends Business Business

Good place to stay overnight. Safe surroundings

By on May 4, 2022

Review comment responded on May 5, 2022

Thank you Jennifer for the review. We hope to see you back soon!

Best Western Plus Westheimer-Westchase Inn & Suites

2451 Hayes Road at Westheimer Road, Houston, TX 77077
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