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Best Western Plus Northwest Inn & Suites

2.5 out of 5.0

Recent guest reviews

My room was switched when the first one was smoked in. Very nice staff. Nice rooms at good value. Terrible road construction around area.

I had a great stay at this hotel. The room is very comfortable the service was excellent , and breakfast was very good.

Everything was great .hotel was very clean and the staff was great.

Decided to get the upgraded room and am very pleased that I did. room was very nice, roomy and clean.

Room clean and comfortable. Staff very pleasant. No eating choices with in walking distance. Location good for my travel plans

Hotel was clean and comfortable. Breakfast was good and location was convenient

Room was comfortable and clean, but I don't like the location, seems there are many homeless people in that area of Northwest Freeway. I may not feel comfortable if I have to travel alone.

The room had a really strong smell of bleach. I couldn't get the staff to change rooms.

Average hotel, clean room, a few things need a little attention in the room I was in, (door lock didnt always latch, AC unit didnt work properly) but other than that the week was fine. The extended stay room was well equipped with a fridge, micro, sofa, desk, bed and tv. Everything needed for a business trip.

Everything works as it is supposed to at this Best Western PLUS location.

Everything worked as it is supposed to - no complains.

The hotel was clean, the room was very nice, However, upon returning to the room at the end of the last day, it was obvious that someone had been smoking in the room! We had been noticing that the room smelled like it had been a smoking room previously. But on the last night we arrived late and we left early the next day so we did not contact anyone. The smoke was awful and obvious. I was having asthma problems already and this made it worse. I mean, it was like being in a casino! All of our clothes and luggage reeked of smoke. I can't believe that someone smoked in our room while we were out!

It was a last minute trip, I needed a room in this area of town and my usual places were booked. The room was very big and it didn't stink but had the smell of Pine Sol. Obviously, someone had smoked but there was no doubt it was disinfected. The photos are probably dated and it doesn't look like an elegant ballroom when you walk in so that was a bit deceptive. The staff was friendly, the room was average but larger than most and its a safe place. I was not disappointed but it was nothing to write home about because its older than the description leads you to believe. I am not fond of that type of marketing. I would say its just average and should be $10.00 to $20.00 less because for the same price you can get a better place. To sum it up, the staff was nice, the place was just average and if my regular places are booked this won't be my go to hotel unless there are no other options in the area.

Stayed here on business, enjoyed the hotel. Close to downtown and very accessible.

No heater the first night, and a number of chanels had no volume.

All was good...breakfast very good and hot. Rooms comfortable and cool.

Incredible hotel with the best service and spirit of making your stay the best ever, I have had in a very long time! No hesitation about recommending and returning for future stays. Absolutely awesome!

this hotel was nothing special. outdated but clean and comfortable. the breakfast was passable. The neighborhood was run down and poor. not a good neighborhood at all. be careful

Pretty good hotel - good, clean rooms, nice front desk staff. Breakfast was regular fare - cereals, pancake, bread/jam, fruits etc.

Your hotel is so cozy and comfortable I will stay again

11611 Northwest Fwy Houston TX

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Northwest Houston within a mile (2 km) of Houston Graduate School of Theology, Best Western Plus Northwest Inn & Suites is within 2 miles (3 km) of Karbach Brewing. This 60-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Delmar Stadium is also 2 mi (3.2 km) away.


Dining

Free breakfast is included with your stay.


Rooms

Best Western Plus Northwest Inn & Suites's 60 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free local calls, and ceiling fans are other standard amenities.


Property features

At Best Western Plus Northwest Inn & Suites, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Jetted Tub

King 1 | Sleeps 2

Guest reviews for Best Western Plus Northwest Inn & Suites

Everyone (3) Couples (2) Business (13) Family (3) Friends (1) Other (1)
5

good value

Everyone

My room was switched when the first one was smoked in. Very nice staff. Nice rooms at good value. Terrible road construction around area.

By , from O Beaumont on Jan 25, 2017

Review comment responded on Feb 22, 2017

Dear guest, we sincerely appreciate your positive feedback about our hotel. Thank you so much for your time and we hope to see you again.

5

stayed 4 nights

Everyone

I had a great stay at this hotel. The room is very comfortable the service was excellent , and breakfast was very good.

By , from Ohio on Oct 29, 2016

5
Everyone

Everything was great .hotel was very clean and the staff was great.

By on Apr 7, 2016

4

good experience

Couples

Decided to get the upgraded room and am very pleased that I did. room was very nice, roomy and clean.

By on Oct 19, 2014

3

one night stay for quick visit was good

BusinessTravelers

Room clean and comfortable. Staff very pleasant. No eating choices with in walking distance. Location good for my travel plans

By on Oct 9, 2014

4

great for the business trip

BusinessTravelers

Hotel was clean and comfortable. Breakfast was good and location was convenient

By on May 13, 2014

3

not bad, just the location...

BusinessTravelers

Room was comfortable and clean, but I don't like the location, seems there are many homeless people in that area of Northwest Freeway. I may not feel comfortable if I have to travel alone.

By on Feb 21, 2014

2

not a good experience this time!

BusinessTravelers

The room had a really strong smell of bleach. I couldn't get the staff to change rooms.

By on Nov 21, 2013

3

good hotel stay for the money

BusinessTravelers

Average hotel, clean room, a few things need a little attention in the room I was in, (door lock didnt always latch, AC unit didnt work properly) but other than that the week was fine. The extended stay room was well equipped with a fridge, micro, sofa, desk, bed and tv. Everything needed for a business trip.

By on Nov 19, 2013

4

business trip

BusinessTravelers

Everything works as it is supposed to at this Best Western PLUS location.

By on Oct 24, 2013