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Novotel Southampton

4.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

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Photo gallery for Novotel Southampton

Exterior
Daily to-go breakfast (GBP 18.00 per person)
Miscellaneous
Fitness facility
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Explore the area

View in a map
1 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(81 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(19 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Southampton

Novotel Southampton places you in Southampton City Centre, within a leisurely stroll of popular sights such as Southampton Cruise Terminal and WestQuay Shopping Centre. This 121-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Southampton Guildhall - 10 min walk - 0.6 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • McDonald's
  • Starbucks
  • Costa Coffee
  • Starbucks
  • The Mayflower Village

About this property

Novotel Southampton

Hotel with a restaurant, near Southampton Cruise Terminal
Guests of Novotel Southampton enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for GBP 12 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a business center, express check-out, and a terrace.
Guests can enjoy free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Leonardo Hotel Southampton
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 1,249 reviews
$71 nightly
The price is $85
Feb 8 - Feb 9
Total with taxes and fees
Leonardo Hotel Southampton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 12 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

Is a free cancellation option available at Novotel Southampton?

Novotel Southampton offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do close to Novotel Southampton?

This hotel is situated in Southampton City Centre within a short 12-minute walk of Southampton Cruise Terminal and also 13 minutes on foot from WestQuay Shopping Centre. You'll also find Mayflower Theatre and Mayflower Park less than a mile away.

Is parking available on site at Novotel Southampton?

Yes, parking is offered for GBP 12 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Novotel Southampton have a casino on the premises?

No, Novotel Southampton doesn't have a casino.

Will I find an indoor pool at Novotel Southampton?

No, there is no indoor pool at this hotel.

Is Novotel Southampton good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does Novotel Southampton have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Southampton have a restaurant with a breakfast menu?

Yes, Novotel Southampton serves to-go breakfast for a surcharge each morning at Elements.

Will Novotel Southampton allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Southampton for a fee of GBP 12 per pet, per night.

Does Novotel Southampton have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Novotel Southampton?

The closest major airport to Novotel Southampton is Southampton (SOU), which is 10.7 mi away (18 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 27.6 mi away (40-minute drive).

Can I book a room with a balcony at Novotel Southampton?

No, there aren't any guestrooms with balconies at Novotel Southampton.

Does Novotel Southampton have a wedding venue on site?

Take advantage of the wedding venue at Novotel Southampton if you plan to say "I do" during your trip.

Novotel Southampton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Aimee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, reception were lovely and even gifted my daughter a present for her birthday. Lovely toy area for children to play in. Only issue we had was that the room was very hot and aircon wouldn’t turn on and we were next door to a room that had dogs barking all night - wasn’t aware that dogs could stay at the hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Marius

Business traveler
Liked: Cleanliness, staff & service, room comfort
The hotel has potential but clearly is not at a 4 star level. The room did not have A/C which proved to be an issue as the room got very hot for some reason. More importantly, the shower did not work properly neither in terms of fixtures (which appeared to be loose) nor in terms of the temperature (I could not get the water beyond lukewarm level despite trying everything)- here I am not sure if it wasn’t “too late” as my shower was around 11pm..Anyways, sink water seemed OK when I used it temperature wise. On the positive side, there is a small gym and also a poll (small too- also not usable at the time of this review) and a sauna. Again, some care and love would be appreciated in terms of these facilities. Size is also insufficient for how large is the hotel. Staff was nice and trying to accommodate as best they could. Big issue is also the noise from the nearby highways where Batmans and Robins are up till mightnight and early risers too. Overall I would say, a 6/7 out of them. With some improvements, it could be a good one, as location is good and there is potential.
Stayed 1 night in Oct 2025

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Judith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autumn 25 season

Pool was not open . I booked this hotel to be able to use the pool I was disappointed on arrival to be told pool out of use .
Stayed 3 nights in Sep 2025

8/10 Good

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose antonio

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice room. Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Scarlett, Cumming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. The room, however, has no a/c (a fan was provided though), the beds are EXTREMELY hard (but not lumpy or slanted), and the pillows are about as thick and fluffy as a dryer sheet. There is a small fridge, bathroom in the room, and there are two small elevators. It is VERY close to McDonald's, TGIF Friday's, and the cruise port.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful especially given our late arrival. They helped printing tags and were very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

6/10 Okay

David

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No pool as advertised on Expedia. We pury chose this hotel for our stay to make use of the pool. Children were excited, went down in our swimgear only for reception to tell us the pool has been closed since May and they have frequently asked expedia to remove the pool from their adverts. Either way we were not aware of this and have paid a price for a hotel with a pool and sauna etc when actually we just had a room for 2 nights.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamie, Bathgate

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to the cruise port for ongoing travels. Tgi Fridays and Mcdonalds literally on your doorstep. Large rooms but no AC. Looking a bit tired but clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanette

Stayed 1 night in Sep 2025

10/10 Excellent

Harold, LANGLEY

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to the central train station and the cruise ship terminal, both walkable.
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

2/10 Terrible

Leslie

Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train, cruise terminal and old Southampton.
Stayed 1 night in Aug 2025

4/10 Poor

Janice

Liked: Cleanliness, staff & service
The food offerings were really poor. Only half the menu in the restaurant available. Poor quality food when it arrived. Room service breakfast cold and some ordered items not available. The room was ok for a one night stay.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Staff excellent, however its an older building and some of the main fittings are getting a little worn although the bed and furniture is all fine. No aircon was ok in september but I wouldnt go back when its higher temperatures. not even any biscuits to have with my tea. would probably save the money and book into the ibis or ibis budget across the carpark next time.
Stayed 2 nights in Sep 2025

10/10 Excellent

NED, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lovely hotel, super convenient to shopping and activities, as well as the cruise docks!
Stayed 1 night in Aug 2025

8/10 Good

Sanchia

Traveled with family
Liked: Staff & service
Staff really helpful organised taxis to centre. Clean room. Bathroom set up inconvenient with toilet on own and bath hard to get in and out of especially for older people. Extra cup and towel for the third person on sofa bed but not tea cup or hand towel. Convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Vernon

Stayed 1 night in Sep 2025

10/10 Excellent

Grace Mary, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff /clean Room
Stayed 1 night in Sep 2025

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