Novotel Southampton

4.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

Choose dates to view prices

Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Fitness facility
Bar (on property)
Exterior
Dock

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool

Explore the area

Map
1 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

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Room options

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(58 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Southampton

Novotel Southampton places you in Southampton City Centre, within a leisurely stroll of popular sights such as Southampton Cruise Terminal and WestQuay Shopping Centre. This 121-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles
  • St. Mary's Stadium - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪John Lewis & Partners - ‬13 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Bill's - ‬5 min walk
  • ‪The Mayflower Village - ‬9 min walk
  • ‪Ikea, Southampton - ‬4 min walk

About this property

Novotel Southampton

Hotel with a restaurant, near Southampton Cruise Terminal
Guests of Novotel Southampton enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for GBP 12 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a business center, express check-out, and a terrace.
Guests can enjoy free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries. Sofa beds, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 12 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

Is a free cancellation option available at Novotel Southampton?

Novotel Southampton offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do close to Novotel Southampton?

This hotel is situated in Southampton City Centre within a short 12-minute walk of Southampton Cruise Terminal and also 13 minutes on foot from WestQuay Shopping Centre. You'll also find Mayflower Theatre and Mayflower Park less than a mile away.

Is there parking available at Novotel Southampton?

Yes, parking is offered for GBP 12 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Novotel Southampton have a casino on the premises?

No, Novotel Southampton doesn't have a casino.

Will I find an indoor pool at Novotel Southampton?

No, there is no indoor pool at this hotel.

Is Novotel Southampton good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does Novotel Southampton have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Southampton have a restaurant with a breakfast menu?

Yes, Novotel Southampton serves to-go breakfast for a surcharge each morning at Elements.

Will Novotel Southampton allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Southampton for a fee of GBP 12 per pet, per night.

Are there connecting rooms at Novotel Southampton?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Novotel Southampton?

The closest major airport to Novotel Southampton is Southampton (SOU), which is 10.7 mi away (18 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 27.6 mi away (40-minute drive).

Are there rooms with balconies at Novotel Southampton?

No, at Novotel Southampton, there aren't any guestrooms that list a balcony.

Does Novotel Southampton have a wedding venue on site?

Take advantage of the wedding venue at Novotel Southampton if you plan to say "I do" during your trip.

Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Yang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean but no air conditioner and also when we arrived the room not yet prepared 😕
Stayed 1 night in Mar 2025

8/10 Good

Vicki

Stayed 1 night in Mar 2025

10/10 Excellent

Alan, Manningtree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access, large carpark, very close to Dock gate 10, short drive to dock gate 4. Shops and restaurants nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good - with plentiful items.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Ideal for the port not far from the train station. Everything so close together ❤️
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine, good for the rate we paid. Hotel lobby smelled terribly of fish but our room did not smell and the hotel was within walking distance to the Southampton port where we caught our cruise ship
Stayed 1 night in Mar 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Feb 2025

6/10 Okay

Attila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Once a good hotel trying to do its best, with cleanliness being the biggest weakness. The chargeable car park is shared with 3 hotels and prepaid parking is based on first come first served.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ursula

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to city centre and close by to peppa pig world
Stayed 1 night in Mar 2025

10/10 Excellent

james

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit fancier than a motel.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort

Sentimental

We love it here and will always come back, it's how our relationship blossomed so has a sentimental purpose.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the staff for many reasons. I did have to wait for my room after getting off the cruise ship early and expected that. I worked and took a nap in the lobby. One very kind young man who was working in the dining/kitchen department approached me when I woke up to ask if I was ok. He told me he had been very worried about me but when he asked his manager if he should wake me up, he told him to let me sleep. He just wanted me to know he kept an eye on me to make sure I was ok. How sweet is that?! Later that night I was chilled and my room wasn't warm enough. The front desk staff brought me a folded double duvet and a space heater and I slept soundly and warmly all night. I feel they all went above and beyond. The proximetry to the train station is a bonus.
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Nice hotel close to rail station
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for cruise port.
Stayed 1 night in Feb 2025

2/10 Terrible

Kerry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed, the only reason we booked the hotel. The staff were unable to help charge my phone.
Stayed 1 night in Feb 2025