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Springhill Suites by Marriott Flagstaff

3.0 out of 5.0

Springhill Suites by Marriott Flagstaff

3.0 out of 5.0

Recent guest reviews

Beds were great. It was very clean. We were able to get agood nights sleep even with 3 kids under 5. Very quiet. Even though we were next to the elevators and ice machine, we hardly heard anything.

Liked everything except the odd room layout. Bathroom entrance was through a glass sliding barn door near the foot of the bed. You could not use the bathroom without shining bright light on the bedroom and waking up your spouse. Bed was extremely comfortable,

Staff was friendly, room was very confortable but a little cold.

The customer service was the best. They syeated us to a tour of a lifetime.

Nice clean hotel with free WiFi and a good morning breakfast. My two suggestions to improve the room is to add a night light in the bathroom and a grab bar in the shower. Pretty much all hotels have grab bars now for safety reasons.

overall the room was nice & comfortable. all except the hide a bed in the couch. it was awful.

The hotel is going through a renovation. It still had the "new car smell" so I was surprised to find dirty sheets on one of the beds and dust on the shelves. Hotel staff responded quickly to bring up new sheets.

The room was in a poor condition, lack of supervision on maintenance and cleaning

The hotel is in a good location. The lobby looks nice. The rooms are run down. Our room smelled like sewer. Seems like college kids stay there and trash the rooms. Marriott hotels are always way nicer than this hotel. We stayed on Memoriol weekend so payed over $300 a night. It's not worth more than $100 a night. Did have a choice as it was a last minute booking and most hotels were sold out.

The desk staff was more interested in talking to each other than helping us. The room was in need of some work. The shower door was broken on the bottom and it leaked. The wall covering was peeling. The fold out couch was very uncomfortable.

After flying for 3 hours then renting a car and driving for another 2 1/2 we arrived at the hotel late in the evening to find a very dirty room. The bedskirts were filthy and upon pulling back the sheet and blankets, the sheets were dirty and there was a blood stain on the mattress pad. The couch had stains on it as well as the throw pillows. We asked to change rooms and were told that no other rooms were available. We asked for both beds to be refreshed and was told there was no one to do this and sent the maintenance man up to our room with a stack of sheets. After he stripped the beds we discovered mattresses that were beyond stained as if large dogs had urinated on them. We were very disgusted by this and at that point the front desk was able to switch us to a room that had just had the carpet cleaned. After we switched into the room with carpet that was supposedly cleaned, we found the carpet to be terribly stained and dirty, and we discovered candy wrappers on the floor and a toothpaste cap on the floor in the bathroom. I'm not sure what they had cleaned as it was visibly stained and dirty. We were scheduled to stay here for 4 nights and quickly checked out the next morning as we knew we couldn't stay there with rooms as dirty as they were. It was a very disappointing start to our trip that we had traveled so far to enjoy.

Love the room set-up with 2 queens and a sectional couch with pull out mattress. Makes it comfortable for family of five to sleep. Helpful staff.

Friendly staff, nice location, clean rooms, great overall.

2455 S Beulah Blvd Flagstaff AZ

Hotel highlights

  • Close to Northern Arizona University
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Northern Arizona University is within a mile (2 km) of Springhill Suites by Marriott Flagstaff, and other popular attractions like Lowell Observatory are within a few miles (5 km). This 3-star hotel welcomes guests with 113 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 37-inch a plasma TV with cable channels. Other standard amenities include an iPod dock, a sofa bed, and a sitting area.


Property features

At Springhill Suites by Marriott Flagstaff, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Studio, Multiple Beds

Queen 2 | Sleeps 5

Guest reviews for Springhill Suites by Marriott Flagstaff

Everyone (17) Couples (15) Business (1) Family (31) Friends (4) Other (1)
5
Everyone

By on Jun 25, 2019

5
Everyone

By on Jun 1, 2019

Review comment responded on Jun 11, 2019

Thank you for taking time to review your stay. We look forward to seeing you again.

5
Families Family with small children

Beds were great. It was very clean. We were able to get agood nights sleep even with 3 kids under 5. Very quiet. Even though we were next to the elevators and ice machine, we hardly heard anything.

By on Jun 1, 2019

Review comment responded on Jun 11, 2019

Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed your visit with us. We will share your feedback with the team.

4
Everyone

By on Apr 30, 2019

Review comment responded on Apr 30, 2019

Thank you for reviewing your recent stay.

4
Partner Couples

Liked everything except the odd room layout. Bathroom entrance was through a glass sliding barn door near the foot of the bed. You could not use the bathroom without shining bright light on the bedroom and waking up your spouse. Bed was extremely comfortable,

By , from Washington, DC. on Mar 18, 2019

Review comment responded on Mar 25, 2019

Thank you for taking the time to review your stay. We will share your feedback with the team. We look forward to seeing you again soon.

5
Families

Staff was friendly, room was very confortable but a little cold.

By on Mar 13, 2019

Review comment responded on Mar 25, 2019

Thank you for taking the time to review your stay. We will share your feedback with the team. We look forward to seeing you again soon.

5
Everyone

By on Mar 10, 2019

Review comment responded on Apr 2, 2019

Thank you for taking time to review your stay.

3
Everyone

By on Dec 8, 2018

Review comment responded on Dec 8, 2018

Thank you for taking time to review your stay.

5
Everyone

The customer service was the best. They syeated us to a tour of a lifetime.

By on Oct 30, 2018

Review comment responded on Nov 1, 2018

Thank you for taking the time to review your recent stay. We are delighted to hear you enjoyed your time with us. We hope to see you again soon.

5
Everyone

By on Oct 23, 2018

Review comment responded on Oct 25, 2018

Thanks for taking the time to review our recent stay. We look forward to seeing you again soon.

Springhill Suites by Marriott Flagstaff

2455 S Beulah Blvd, Flagstaff, AZ 86001