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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Riverfront Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center

Choose dates to view prices

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Property grounds
Fridge, microwave, coffee/tea maker
Exterior detail
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Kids pool
  • Free WiFi
6.8 out of 10, 927 reviews
$52 nightly
The price is $59
Feb 25 - Feb 26
Total with taxes and fees
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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg is adjacent to Gatlinburg Convention Center and within a 5-minute walk of other popular sights like Great Smoky Mountains National Park. This 104-room hotel welcomes guests with conveniences like free breakfast, 24-hour room service, and free in-room WiFi. Centrally located in Gatlinburg, the hotel is connected to the convention center and also a short walk from Ole Smoky Moonshine Distillery and Gatlinburg SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Anakeesta - 13 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crockett's Breakfast Camp - ‬2 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Riverfront Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center
Quality Inn Creekside - Downtown Gatlinburg features free WiFi in public areas, meeting rooms, and conference space. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Is free cancellation available at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of Feb 12, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Feb 22, 2026 start from $44.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Quality Inn Creekside - Downtown Gatlinburg?

This hotel is situated in Downtown Gatlinburg within a 10-minute walk of Great Smoky Mountains National Park and Gatlinburg SkyPark. You'll also find Ripley's Aquarium of the Smokies and Anakeesta less than a mile away.

Is there parking available at Quality Inn Creekside - Downtown Gatlinburg?

No, this hotel doesn't offer parking.

Does Quality Inn Creekside - Downtown Gatlinburg feature a casino?

No, Quality Inn Creekside - Downtown Gatlinburg doesn't have a casino.

Will I find an indoor pool at Quality Inn Creekside - Downtown Gatlinburg?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Quality Inn Creekside - Downtown Gatlinburg?

Amenities that appeal to couples at this riverfront hotel include a soaking tub and around-the-clock room service along with a seasonal outdoor pool.

Are there hot tubs at Quality Inn Creekside - Downtown Gatlinburg?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Quality Inn Creekside - Downtown Gatlinburg feature a restaurant that includes a breakfast menu?

Quality Inn Creekside - Downtown Gatlinburg offers free buffet breakfast though there is no restaurant.

Will Quality Inn Creekside - Downtown Gatlinburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn Creekside - Downtown Gatlinburg for a fee of USD 25 per pet, per night.

Does Quality Inn Creekside - Downtown Gatlinburg have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Quality Inn Creekside - Downtown Gatlinburg?

The closest major airport to Quality Inn Creekside - Downtown Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.2 mi away.

Are there rooms with balconies that I can book at Quality Inn Creekside - Downtown Gatlinburg?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or pool views.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 267 out of 1028 reviews
Rating 8 - Good. 194 out of 1028 reviews
Rating 6 - Okay. 187 out of 1028 reviews
Rating 4 - Poor. 170 out of 1028 reviews
Rating 2 - Terrible. 210 out of 1028 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed at many hotels and motels in Gatlinburg and this place was bad. To start, you pull up to the hotel, check in, and are given a map and told to drive to the location marked on the map. Drive down the road, turn up the hill and try to find a place to park. The correct building has a small sign that says something like"Hilltop". A crowd of people were wandering the parking lot also trying to find the right building and their room. Cleaning crew advised us that elevator wasn't working. The room was pretty dated, looked neglected and furnishings were severely used. The shower curtain was barely hanging on. The towels were super rough. The back door handle had a large screw holding the handle on and it looked like the upper locks were pulled out of the wall. Balcony area was covered in leaves and also dirty. An old hog wire fence and post are laying on the ground 4 feet way. Vending is on the 2nd floor, machine wouldn't accept $5 bills, found change and machine dispensed wrong item. It is pet friendly but dogs barked until late, some were on the balconies barking at approaching guests. Carpet had been used as a pet toilet and hallway smelled. Continental breakfast was off property at the lobby. Just an overall rough place. Dirty and worn down, inside and out. I would not be comfortable with my wife or daughter staying here alone. Definitely better places to stay for $138/night.
Stayed 2 nights in Nov 2025

2/10 Terrible

john

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It's a motel not a hotel. Elevators all broke down. No trash cans around. Very disappointing.
Stayed 3 nights in Nov 2025

2/10 Terrible

SWAPAN

Disliked: Cleanliness, staff & service, property conditions & facilities
During check in, our room 372 was alloted to a different building and was tip of a hill. We parked the car near the office and was very difficult to carry all the luggage from office to hill top room number 372. Room was very dirty, flash in the bathroom was not working, light is very dimmed, So we requested to change the room and receptionsit offered to change the room next day on 8th Nov Saturday after 3 PM and they did not mention anything that we need to check out before 11 am on 8th Nov Saturday. You can see the conversation the recorded camera if you want. In the afternoon we visited the room 372, we were surprised that all our luggage and stuff were removed from the room and were about to trash. This is not acceptable to enter the room and removed the luggage and items without permission. the cleaning staff was not able to communicate whats is happening. We back and forth many times from hill top room 372 to office to understand what is happening. Finally they allocated room 225 for the second day. The room condition is very poor and very dirty, bathroom flash was not working, bed cover and duver were not cleaned properly. floor was filled with dust.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service
Nice rooms for the price.
Stayed 2 nights in Nov 2025

10/10 Excellent

SMITA

Stayed 1 night in Nov 2025

2/10 Terrible

Mike

Disliked: Cleanliness, amenities
Room nasty elevator did not work beds bad bugs in room other room keys in room paint chipping and in floor. Bad place
Stayed 2 nights in Nov 2025

6/10 Okay

JESSICA

Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly. Room wasn't bad. Some things needed touched up or replaced like the paint in the bathroom and the shower curtain rod. The wifi however, didn't work for us. I'm guessing because our room was right next to the hillside. The free continental breakfast was good. There was plenty to choose from. Waffles, bagels, toast, scrambled eggs, sausage links, sauteed peppers & onions, roasted potatoes, biscuits and gravy, yogurt, apples, cereal, juice and milk. We liked the balcony that overlooked the creek. Our room also had a fireplace. It's right on the strip so everything was easy to get to. It is located towards the end of the strip. It sits behind Howards restaurant.
Stayed 1 night in Nov 2025

2/10 Terrible

Saumyadip

Traveled with family
Disliked: Amenities
I had a terrible experience at Quality Inn Creekside - Downtown Gatlinburg. • The room was in poor condition and lacked basic cleanliness. • Staff service was unprofessional and unresponsive. • Shockingly, the hotel checked me out without informing me and removed all my belongings from the room. This is completely unacceptable and shows a total disregard for guest safety and respect. I do not recommend this hotel to anyone looking for a reliable or respectful stay in Gatlinburg.
Stayed 2 nights in Nov 2025

4/10 Poor

Kristen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really odd hotel room. It was $169 for the night. We had no toilet paper but for some reason had 4 bags of decaf coffee? The bathroom fixtures were upgraded but the table and chairs looked like they were taken in off the side of the road.. then there was a really worn out ironing board in the room? It worked for the night as we weren’t planning on staying anyways but if it were where I booked my vacation I’d be disappointed for the price.
Stayed 1 night in Nov 2025

6/10 Okay

loretta

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Balcony had a good view but the door knob was tore up on the door that went out to balcony and also window that faced it would not lock. We had no soap no wash clothes and no coffee for our coffee pot when we got to our room.
Stayed 2 nights in Nov 2025

8/10 Good

Gale, Lillington

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was horrible. The sink, shower and toilet all leaked. The shower curtain rod was broken so every time you showered the floor would get soaked. There was mold in the bathroom due to the leaks. There were cobwebs in two of the corners that obviously had been there for a while. I would not recommend this hotel.
Stayed 3 nights in Nov 2025

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, amenities
the place is rundown rooms are terrible the whole place needs to be redone
Stayed 2 nights in Nov 2025

4/10 Poor

Robin

Liked: Cleanliness
The room we were in the dead bolt lock was gone from door and told them 2 times never fixed. We put a chair under door handle to secure.
Stayed 4 nights in Nov 2025

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, our view was amazing and the location was great for quick breakfast and then right onto parkwat. On arrival, great clean room. Floor under couch was not swept, couch was plentifully stained with mystery stains, toilet paper roll was not replaced and was half used up - luckily I bring my own lol. But, thats really all there was. Still a great hotel room for a convenient place to spend a week. We got the king bed top story.
Stayed 4 nights in Oct 2025

8/10 Good

jodi

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are bare minimum. Clean but old. The restroom was freezing. The caulking around the floor was all cracked and half missing. Even cleaned it looked dirty. No hair dryer offered. Could have been much nicer with no a lot of effort. We had a balcony which was nice except for the giant bright light in the ceiling,would have great if we could have turned it off. In our unit both elevators did not work.. Both? That meant everything we traveled with had to be cared up the stairs. That really was hard to do. Warming! Warning! Now if you want to see bears they came everyday. The poor things are conditioned to come for food. Do not leave food in your car,trash outside of your room and for the love of God don't feed them. They will eventually be relocated and if that doesn't work they will be destroyed. I don't think visitors realize that. It is a pet friendly place so please think about them being out there when you take your pups out for a walk. The location of the hotel was almost to the last stop on your way out light towards Cherokee just to give you idea of how far it's from the town center.
Stayed 2 nights in Nov 2025

2/10 Terrible

RAJESH

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a Premium Room with Creek View, A Balcony and a Fireplace. We got a very basic room instead of a Premium Room with not even a a means to hang our Winter Jackets. Everything was spilling onto the floor from our suitcases. Upon complaining, we got transferred to a room which had a Fireplace but the Firplace wasn't working-its knob was broken. This room was in the Hilltop Building with had a very steep driveway and it beat the whole purpose of booking a Hotel downtown as going up and down this Steep Hill with a Wheelchair is next to impossible. So the location was useless, the Fireplace did not work and they refused to refund even though it did not meet the criteria of what we had booked.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy.
Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean up to date rooms, good breakfast bar, friendly staff and a resident bear.
Stayed 3 nights in Oct 2025

4/10 Poor

Kevin

Stayed 1 night in Aug 2025

6/10 Okay

ANITA

Liked: Staff & service
The showers are outdated, and we had a puddle of water in the floor next to the fireplace, when we reported it to the front desk, we were told a maintenance person would be there in 5 minutes. We never saw a maintenance person.
Stayed 2 nights in Oct 2025

2/10 Terrible

Sherry

Liked: Property conditions & facilities
Disliked: Cleanliness
Very dirty
Stayed 4 nights in Oct 2025

10/10 Excellent

thao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late on the first night and checked in, not realizing the heater wasn’t working. The next morning, we notified the staff, and they fixed it that same day. The following nights were pleasant and comfortable.
Stayed 3 nights in Oct 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful. Absolutely disgusting room. I didn't even stay because of how dirty the room was. Upon checking into the room, it stunk like moldy air conditioning. It had clearly not been vacuumed or mopped because there were muddy spots and dog food on the floor. There were dead bugs along the floorboards, and hair on all of the sheets. You could lift up the sheets and see dog hair and human hair, which indicates that the sheets had not even been changed. We complained, and we're assured that the room would be cleaned right away. We came back in an hour, and no one had been by. We checked out because it was so disgusting. Absolutely zero Stars, avoid this place like the plague.
Stayed 4 nights in Oct 2025

2/10 Terrible

Shawn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got pictures of the two rooms we were placed in, but they hardly do this mess justice. Absolutely atrocious. Floors torn up, stuff hanging off the walls, bugs everywhere, mold growing in the lampshades, curtains falling off. One room the receptacle plate was missing, lets hope no ones children get shocked/electrocuted. Fireplace did not work. Lights outside of bathroom didn't work. Room 134 the door wouldnt even shut fully, comforters were stained and disgusting, smoke detectors were falling off the wall. Room 240 was trashed and had wet towels on the bed when we were given keys. When addressed, staff was rude. We definitely feel completely robbed, and will not recommend this place.The only remotely alright thing about this hotel, was the location. Definitely expected A LOT more from a Quality Inn. My wife or I would love to speak about experience with someone, but we were told the manager wouldn't be around, and the number given to us was bad. Driving cross country to have this stain our vacation right away was definitely a huge let down. 0/10
One of over 10-15 that had to be thrown out before my wife would sleep in here.
This is not nearly a good enough picture, I asked my wife too and she only got the one bed, the other was filthy and still had a wet towel on it, and an overflowing trashcan
More bugs beneath the safe, all over the ac unit, and curtains.
Stayed 2 nights in Oct 2025

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