Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax in this inviting room with a large bed, sitting area, and convenient bathroom amenities.

Relax by the pool surrounded by lush greenery and modern amenities.

Enjoy cooking in this well-equipped kitchen with a central island and bar stools.

Relax in a serene outdoor space with a round table and four chairs under a shaded pergola, surrounded by a wooded area and a small bridge.

Enjoy cooking in this well-equipped kitchen with a central island and ample counter space.

Overview
Rooms
Location
Policies

Popular amenities

Room service
Pet friendly
24/7 front desk
Housekeeping
Breakfast included
Laundry

Explore the area

Gatlinburg, TN

Gatlinburg Convention Center
‪5 min walk‬
SkyPark
‪6 min walk‬
Ripley's Aquarium of the Smokies
‪13 min walk‬
Knoxville, TN (TYS-McGhee Tyson)
‪81 min drive‬

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Room options

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

400 sq ft
Park view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

400 sq ft
Park view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

400 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

355 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Poolside

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

400 sq ft
Mountain view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

400 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

355 sq ft
Sleeps 4
2 Queen Beds

Room, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg is adjacent to Gatlinburg Convention Center and within a 5-minute walk of other popular sights like Great Smoky Mountains National Park. This 104-room hotel welcomes guests with conveniences like free breakfast, 24-hour room service, and free in-room WiFi. Centrally located in Gatlinburg, the hotel is connected to the convention center and also a short walk from Ole Smoky Moonshine Distillery and SkyPark.

What's nearby

Gatlinburg Convention Center - 5 min walk - 0.3 miles
Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
SkyPark - 6 min walk - 0.4 miles
Anakeesta - 13 min walk - 0.7 miles
Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles

Getting around

McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

‪Ole Smoky Distillery - ‬5 min walk
‪Sugarlands Distilling Co. - ‬6 min walk
‪Loco Burro Fresh Mex Cantina - ‬7 min walk
‪Smith & Son Corner Kitchen - ‬5 min walk
‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center

Quality Inn Creekside - Downtown Gatlinburg features free WiFi in public areas, meeting rooms, and conference space. The front desk is staffed 24 hours a day to help with securing valuables and tours/tickets. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Relax by the pool with a hot tub and smaller pool surrounded by lounge chairs and tables.

Pool
Breakfast included
Free WiFi
Air conditioning

$149 nightly

Aug 10 - Aug 11

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Free buffet breakfast
Coffee and tea in common areas

Things to do

Hiking/biking trails
Seasonal outdoor pool

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Tour and ticket assistance

Business services

Conference space
Meeting rooms

Outdoors

In a national park
In the mountains
On a river
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Handrails in stairways (48 inches high)
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)

2 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Heating
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet, per night
Dogs only
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

The seasonal pool is open from May to September.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Quality Creekside

Quality Creekside Gatlinburg

Quality Inn Creekside

Quality Inn Creekside Gatlinburg

Gatlinburg Quality Inn

Quality Inn Creekside Hotel Gatlinburg

Quality Inn Gatlinburg

Quality Inn Creekside Downtown Gatlinburg

Quality Creekside Downtown Gatlinburg

Frequently asked questions

Is free cancellation available at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Aug 15, 2025 start from $112.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Quality Inn Creekside - Downtown Gatlinburg?

This hotel is situated in Downtown Gatlinburg within a 10-minute walk of Great Smoky Mountains National Park, Gatlinburg Space Needle, and SkyPark. You'll also find Ripley's Aquarium of the Smokies and Anakeesta less than a mile away.

Will I be able to park at Quality Inn Creekside - Downtown Gatlinburg?

No, this hotel doesn't offer parking.

Does Quality Inn Creekside - Downtown Gatlinburg feature a casino?

No, Quality Inn Creekside - Downtown Gatlinburg doesn't have a casino.

Will I find an indoor pool at Quality Inn Creekside - Downtown Gatlinburg?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Quality Inn Creekside - Downtown Gatlinburg good for couples?

Amenities that appeal to couples at this riverfront hotel include a soaking tub and around-the-clock room service along with a seasonal outdoor pool.

Does Quality Inn Creekside - Downtown Gatlinburg have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Quality Inn Creekside - Downtown Gatlinburg feature a restaurant that includes a breakfast menu?

Quality Inn Creekside - Downtown Gatlinburg offers free buffet breakfast though there is no restaurant.

Will Quality Inn Creekside - Downtown Gatlinburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn Creekside - Downtown Gatlinburg for a fee of USD 25 per pet, per night.

Are there connecting rooms at Quality Inn Creekside - Downtown Gatlinburg?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Quality Inn Creekside - Downtown Gatlinburg?

The closest major airport to Quality Inn Creekside - Downtown Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.2 mi away.

Can I book a room with a balcony at Quality Inn Creekside - Downtown Gatlinburg?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or pool views.

Quality Inn Creekside - Downtown Gatlinburg Reviews

6.4

6.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

10/10 Excellent

Betsy

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffney

Traveled with family and small children, Traveled with family

Jun 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We've been staying here for iver 20 years!! We love the area and management is always great!

Stayed 1 night in Jun 2025

8/10 Good

Betsy

Traveled with pets, Traveled with family

May 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stay here often with our fur babies. Staff is very friendly. Rooms are dated but very, very clean! Best part is being on the strip and next to amazing restaurants

Stayed 1 night in May 2025

4/10 Poor

Blake

May 19, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in May 2025

2/10 Terrible

Kevin

Traveled with family and small children

Apr 15, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Thought this would be an ok stay for my family based on some other reviews. Boy was I wrong. Firat thing i go check the room and there was a huge puddle leaking from under the bathroom sink. We left while they fixed it. Every elevator was broken down. Had to take a stroller and kids up the stairs. Room had unfinished drywall repairs, paint and trywall cracking and falling from the ceiling, the balcony had no lock on it as it had been ripped out, no stopper for the tub and we were told to shove a washcloth in the drain. Then our whole room flooded. Like a river through it and got our luggage and clothes soaked. Apparently there was a hole in the fiberglass of the tub that leaked out, went under the bathroom floor and came up from under the bed and ran through the whole room. I was told to come back to the office to speak to the manager in the morning. After trying 4 different times the next morning, the manager absolutely wouldnt see me all while his tesla was parked right in front of the office. . They took my number and said they would call. Been days and ive heard nothing. I have pictures of all of this.

4/10 Poor

Mike

Traveled with family

Apr 15, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Great location, elevator to hillside property does not work, looks to have been out for a while. Overall decent property, would be great with some more maintenance

Stayed 5 nights in Apr 2025

4/10 Poor

Jesse

Apr 15, 2025

Stayed 2 nights in Apr 2025

8/10 Good

Brenda

Apr 15, 2025

Disliked: Property conditions & facilities

The room was dirty

Stayed 1 night in Mar 2025

2/10 Terrible

Jonna

Apr 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

The room we were put in was not the room that I booked online. We were supposed to have a soaking tub with a private balcony of the Creekside and we had neither. The room had a funky odor to it. Only 1 trash can and there was even a toilet paper holder. The door didn’t have any trim on the bottom of the door so cold air was coming all the time. The parking lot is terrible to get in and out of parking spot. We ended up leaving the room after one night of staying because the mattress was so hard you couldn’t even sleep good. Overall I would not recommend this hotel to anybody to stay in.

Stayed 3 nights in Apr 2025

10/10 Excellent

Ann

Apr 13, 2025

Liked: Cleanliness, staff & service

The sheets and bed spread were NOT clean.

Stayed 1 night in Apr 2025

4/10 Poor

Parshotam

Traveled with family

Apr 13, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No water coolers on property u would have use a vending machines Inconvenient checking You wont get the room near water creek what u have paid for

Stayed 2 nights in Apr 2025

4/10 Poor

Paul

Traveled with family

Apr 12, 2025

Disliked: Amenities, property conditions & facilities

Elevator not working. Poor plumbing.

Stayed 5 nights in Apr 2025

10/10 Excellent

Dilip

Apr 12, 2025

The creek view is good

Stayed 1 night in Apr 2025

10/10 Excellent

candi

Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Apr 11, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

4/10 Poor

Stephen

Apr 9, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Could not take a shower because there was zero hot water. Curtain not all the way on and light came through window. Bathroom light burned out and there was no closet to hang clothes. When I mentioned it to front desk, they said remodel wasn’t finished yet would not reimburse some money because it was booked through Expedia.

Stayed 1 night in Mar 2025

2/10 Terrible

Robeet

Traveled with group

Apr 7, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

4/10 Poor

William

Apr 7, 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service

Gatlinburg

No elevators work. No Wi-Fi, vending machines don’t work. Room not clean and overall property in disrepair

Stayed 3 nights in Apr 2025

2/10 Terrible

Ryan

Business traveler

Apr 6, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room was absolutely disgusting with blood on the walls, toe nails and dirt everywhere and mold all over the bathroom! Worse experience in Gatlinburg I ever had!1

Stayed 1 night in Apr 2025

4/10 Poor

Christophe

Apr 6, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Traveled with family

Apr 6, 2025

Liked: Amenities

Disliked: Property conditions & facilities

How easy is it get around the area everything right there. And love the creek you open your back porch and you see a beautiful running creek stuff is friendly as well Will stay here again

Stayed 2 nights in Apr 2025

6/10 Okay

pat

Traveled with partner

Apr 6, 2025

Liked: Cleanliness, staff & service

Stayed at the quality inn hillsaide complex which was located couple blocks away. Room issues we had was the ac unit was not cooling the room which the temp was set at 60. Fridge needed defrosting because it was not keep cool. Tub was noy holding water and shower curtain rail was loose and could have fell. We would have requested another room if we would have stayed more than 1 day 2 nights. I did report this and they did took down my issues and said they will give me a discount. I was happy that they took my concerns seriously.

Stayed 2 nights in Apr 2025

10/10 Excellent

JUAN ENRIQUE

Traveled with family and small children

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay was wonderful, close to everything and near all the shops

Stayed 3 nights in Mar 2025

2/10 Terrible

Priscilla

Apr 3, 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrid

This is by far the worst place we have stayed in Gatlinburg. The elevator was out of order. We had to lug our luggage up the stairs to find the room had no hot water. I called the front desk twice to report it. First time, i was told maintenance would be right up. Second time, same response. 30 minutes later, i tried the water again. It was hot. I called the front desk again. The attendant told me maintenance went to the boiler room and turned the water on. Nobody came to my door or called to tell me this. I wasted two hours of a one night stay waiting on maintenance. Also, no sprinkler system in the room. The bathroom floor was dirty. It had not even been swept. We will never stay there again.

Stayed 1 night in Apr 2025