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Recent guest reviews

Pro- convenient to area attractions and restaurants. Affordable rooms, breakfast included, indoor pool. Cons- Elevator was out of order, room had no linens or soap in room, hole in shower wall. Had a issue with a member of house keeping who walked into our room unannounced. (Notified front desk but was told that we should have not had the door cracked)

Great place for family

Not that clean and rundown property

The rooms are very nice and clean but the outside it pretty run down. I was a little upset that the indoor pool was closed for maintenance and the outdoor pool was also closed and looks like it has not been cleaned in years.

Its ok for an emergency or one night stay but not more than that.

Great service from guys at desk but our toilet wouldn't flush and the shower was lose from the wall lights wouldn't work good really dim beds were good but air wasn't .

After a wonderfull day enjoying the great smokie mountains used your website to book a room. Had to walk up 3 flights of stairs cause elevator was broken and was told had been for long time. Went to go use the pool to find out it to is also broken. With my wifes bad back and my legs it was painful to make it to our room. Rooms were nice but would not stay again.

Facility conditions are bad my worse complaint was that there was not hot water

The employees were very nice and the motel has a fantastic location. Our tub drained slowly. The hot and cold, on the sink were, were opposite the norm. The outdoor pool was closed. It was just little things that made our stay okay. Not great and definitely not bad.

I enjoyed the modern decor of the room. However, we arrived early and check-in was actually an hour late. The last time I tried to see if the room was available, I was told that it was waiting final inspection. When we got into the room, the toilet was dirty and there were coffee stains on the counter indicating the counter was not wiped - which is concerning since we are dealing with COVID. I called the front desk and they swiftly sent someone to clean but it was frustrating that we had to wait for the room to be inspected when it clearly wasn't. They were extremely busy, which I understand but it could have been managed better. I also booked this hotel anticipating breakfast but was disappointed that they were only offering cereal, a granola bar, or yogurt. I would have gone somewhere else if I had known that breakfast wasn't being served.

Very out dated hotel. Needs lots of maintenance. Rooms were just ok. Staff was very pleasant and nice from front desk to housekeeping. Its a great local within walking distance to everything downtown Gatlinburg. Thats the main reason we stayed here.

The beds were old and sank in the middle. The place felt dated and was in dis repair

The property is very, very run down. The outside is not kept up at all and the hallways and outside entrances are awful looking. My outside door lock didn't work and there were plastic cups under the air conditioning unit catching water. I had to walk up some stairs and by the pool to get to my room, the space between the building and the indoor pool is covered with a plastic looking cover and part of it was broken away and water was on the walk through to the rooms. Stains on the bed cover and the bathroom floors were very sticky.

Proximity was good. The location of the pool was good. The breakfasts were convenient and good. Parking is convenient TV malfunctioned for a bit on the first day, but worked after that.

Parkway Gatlinburg TN

Hotel highlights

  • Walking distance to Great Smoky Mountains National Park and Smoky Mountain Brewery
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free covered self parking

Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway places you next to Smoky Mountain Brewery and within a 5-minute walk of other popular sights like Great Smoky Mountains National Park. This hotel has 99 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 10 AM.


Rooms

32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also available.


Property features

Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway features an indoor pool, free WiFi in public areas, and coffee in a common area. There's free parking and an area shuttle for a fee. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include express check-out, a terrace, and a convenience store.

Room options

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking

2 Queen Beds and 1 King Bed | Sleeps 7

Suite, Multiple Beds, Non Smoking (Loft)

1 King Bed and 1 Queen Bed | Sleeps 5

Guest reviews for Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

Everyone (14) Couples (1) Family (11)
3
Family

Pro- convenient to area attractions and restaurants. Affordable rooms, breakfast included, indoor pool. Cons- Elevator was out of order, room had no linens or soap in room, hole in shower wall. Had a issue with a member of house keeping who walked into our room unannounced. (Notified front desk but was told that we should have not had the door cracked)

By on Oct 2, 2021

Review comment responded on Oct 2, 2021

We appreciate your rating of our hotel and the feedback you have shared pertaining to our elevator as well as our area. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

5
Family with small children

Great place for family

By on Sep 18, 2021

Review comment responded on Sep 19, 2021

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5
Everyone

By on Sep 17, 2021

Review comment responded on Dec 17, 2021

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

3
Family with small children

Not that clean and rundown property

By on Aug 14, 2021

Review comment responded on Aug 17, 2021

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

3
Family with small children

The rooms are very nice and clean but the outside it pretty run down. I was a little upset that the indoor pool was closed for maintenance and the outdoor pool was also closed and looks like it has not been cleaned in years.

By on Aug 11, 2021

Review comment responded on Aug 13, 2021

Thank you for being a valued guest and for providing us the feedback regarding our pool. We hope you will return so that we can provide you an even superior experience.

5
Everyone

By on Jul 23, 2021

Review comment responded on Oct 22, 2021

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

3
Everyone

By on Jul 17, 2021

Review comment responded on Jul 28, 2021

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

3
Family

Its ok for an emergency or one night stay but not more than that.

By on Jul 7, 2021

4
Everyone

By on Jul 6, 2021

Review comment responded on Jul 17, 2021

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

3
Family with small children

Great service from guys at desk but our toilet wouldn't flush and the shower was lose from the wall lights wouldn't work good really dim beds were good but air wasn't .

By on Jul 3, 2021

Review comment responded on Jul 5, 2021

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

1109 Parkway, Gatlinburg, TN 37738
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