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Recent guest reviews

I like it is on the sea wall but the noise level was ugh! There is a lot of night life!

No well maintained, no breakfast

nice and clean customer service skills was so so

The entire stay

It was horrible there was glass all over the parking lot my son stepped on cut his foot and they wouldn't even give me peroxide. There was urine all over the toilet I had to clean it before my kids could use it. I had to go by my own toilet paper because they didn't furnish me with any and told me they didn't have time the whole thing was horrible

When I arrived to my room there was an odor from the bathroom, I had to cover my nose/mouth, opened the door and there was brown water in the toilet, I flushed it to get the smell out, leaving my room door open for about 10 minutes. As I went to put my suitcase down, there were 2 roaches on the bed crawling, then U went to take one of the pillows off the other bed, and there was a roach on that one but was dead. Itll be the last time I stay here.

Horrible customer service, rude, not customer friendly, I would suggest not staying here if you wanted to be treated as a customer your needs dont matter.

Room was awful! Stunk like an ashtray! Food under bed- rail on balcony was loose. And the front desk clerk was awful! Never will I stay at that hotel!

The latch on my door was broken and the phone did not work. All of this happened when there was a shooting outside our hotel during protests.

Property was fine, with little cleanliness to complain about. Small amount of mold in shower on built in shelves. Bed was comfortable. Included breakfast was NOT great, due mostly to Coronavirus concerns. Had requested shower chair which was not in the room. Had to request it twice once we arrived and it did not fit the bathtub at all. Luckily, my room mate was able to get it in the tub by force, which made is hard for me to use, but we made it work.

Zero service, very dirty and the entire hotel needs to be refreshed!

They were only to use my credit card to hold my room . I paid cash on check out now my 330.40 is not going back on my card for 3-5 days .no other hotels have done that to me ..NOT HAPPY

The building is showing it’s age,but is clean.The guest laundry was not working,which was inconvenient,but otherwise a decent hotel with a great view of the beach from our balcony.

The pictures of this hotel and amenities make it seem like a great place to stay. We traveled very far and paid almost $400 for two night stay here. Upon showing up we found this hotel is nothing like advertised. It’s filthy, moldy, dirty, disgusting. There is water damage everywhere. Carpets are awful I wouldn’t even let any of us take our shoes and socks off. Feces all over the balcony. Gym equipment doesn’t work and covered in dirt and dust is used as a storage facility. Ac doesn’t work. Room was 80 degrees. The swimming pool was dirty cold and mild surrounded it. There is trash all over the pump area. Never again will I stay here. We checked out and were not granted a refund. I was able to get a room at moody gardens for cheaper than this place!! Horrible start to our vacation and our first time in the area. Do not stay here!

Nothing. Very plain, dirty carpet, no chair in the room. Nearly fell in slippery tub

Avenue R 1/2 Galveston TX

Hotel highlights

  • Walking distance to Galveston Seawall and Galveston Island Historic Pleasure Pier
  • Free WiFi in rooms and public areas
  • Indoor pool
  • Fitness center

Located in Kempner Park, Country Inn & Suites by Radisson, Galveston Beach, TX is adjacent to Galveston Seawall and within a 10-minute walk of other popular attractions like Galveston Island Historic Pleasure Pier. This 60-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a fitness center.


Rooms

All of Country Inn & Suites by Radisson, Galveston Beach, TX's 60 rooms are individually decorated and have an array of amenities, including balconies, microwaves, and refrigerators. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also available.


Property features

At Country Inn & Suites by Radisson, Galveston Beach, TX, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of extended parking for a fee, along with an airport shuttle (available on request) for USD 135 per person one-way. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a library.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Galveston Beach, TX

Everyone (19) Couples (4) Family (16)
3
Family

I like it is on the sea wall but the noise level was ugh! There is a lot of night life!

By on Jun 14, 2021

3
Family

No well maintained, no breakfast

By on Jun 9, 2021

4
Family

nice and clean customer service skills was so so

By on May 17, 2021

5
Partner Couples

The entire stay

By on Apr 25, 2021

5
Everyone

By on Apr 3, 2021

1
Everyone

It was horrible there was glass all over the parking lot my son stepped on cut his foot and they wouldn't even give me peroxide. There was urine all over the toilet I had to clean it before my kids could use it. I had to go by my own toilet paper because they didn't furnish me with any and told me they didn't have time the whole thing was horrible

By on Mar 21, 2021

Review comment responded on Apr 12, 2021

I would like to sincerely apologize for the error on the part of our staff. While it is no excuse, we do have several new members of our desk staff that are being trained and will most definitely use this as a training tool. I have addressed this issue with my team. Thank you so much for bringing this to my attention.

1
Family

When I arrived to my room there was an odor from the bathroom, I had to cover my nose/mouth, opened the door and there was brown water in the toilet, I flushed it to get the smell out, leaving my room door open for about 10 minutes. As I went to put my suitcase down, there were 2 roaches on the bed crawling, then U went to take one of the pillows off the other bed, and there was a roach on that one but was dead. Itll be the last time I stay here.

By , from Fort Worth on Nov 24, 2020

Review comment responded on Nov 27, 2020

Dear T, On behalf of our entire staff, we apologize for the concerns you shared about your experience at this hotel. I have addressed all of your concerns about the cleanliness and condition of your room with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine-tune our operations. We hope that you can give us another chance to redeem ourselves and show that we only want the best for our guests. Sincerely, G. Rodriguez

1
Everyone

By on Oct 6, 2020

Review comment responded on Oct 8, 2020

Dear Guest, Thank you for your feedback. We would like to apologize for not being able to provide a satisfactory experience for you during your stay. We appreciate your business with us. Sincerely, G. Rodriguez

1
Family with small children

Horrible customer service, rude, not customer friendly, I would suggest not staying here if you wanted to be treated as a customer your needs dont matter.

By on Sep 8, 2020

Review comment responded on Sep 10, 2020

Dear Guest, On behalf of our entire staff, we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can exceed your expectations. If you would like to further discuss the issues you had with us, feel free to contact the General Manager at cisgalveston@aol.com. Sincerely, G. Rodriguez

2
Everyone

By on Aug 23, 2020

Review comment responded on Aug 24, 2020

Dear Guest, Thank you for your review. We appreciate your business with us. Sincerely, G. Rodriguez

Country Inn & Suites by Radisson, Galveston Beach, TX

2818 Avenue R 1/2, Galveston, TX 77550
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