Excellent place to stay
Pros: Great location close to the beach, nice pool, has breakfast available, good coffee, staff was pleasant, nice balconies Cons: stained sheets (not replaced daily), hair in the towels/sheets and shower, was not always able to get towel replacement or extra shampoo/conditioner, rooms are poorly lit (no over head lights) Overall if we visited again, would consider as a mid price accommodation
The breakfast was excellent and the crew working it was amazing. They kept it clean and well stocked with fresh items and food.
The hotel was nice, having a balcony with a view was awesome. The room was just a dad humid feeling but it was also raining so maybe that had something to do with it.
We stayed 3 nights and 4 days and requested room service after the second night, but did not get it. Noticed many guests were having to make trips to the front desk to get toilet paper, towels and essentials.
I dont usually write a negative review but this hotel here is very disappointing. First of all, no breakfast
The new norm is there is Covid-19 - but in addition to the hotel still advertising (buffet breakfast)- there was nothing available but COFFEE - no to go breakfast which could have consisted of a pre packaged (fruit, juice, breakfast sandwich)- all I heard was NO due to Covid- the prices still reflect with this Amenity - I will stay in Galveston in November and December and January -but NOT HERE. TRULY A DISAPPOINTMENT.
Nice hotel! Location was good, checked in then walked right to the beach. Staff was helpful.
Location and room were great. The hallways were dirty and needed to be vacuumed, but otherwise, we were happy with our stay!
Every room has a perfect view of the ocean. The staff was great. There was actually a full breakfast eggs, bacon, sausage, muffins, oatmeal, waffles, juice, and coffee. Everything you would want. Everything within 1 to 1 1/2 miles from room. Only problem was A/C wasn't as cold as I like but I think they were upgrading. Great experience.
Love the room, love the view and how clean the suites are!!!
I have stayed several times and i always enjoy myself. The only downside would be the beds. They are a little too hard.
nice ocean view, good shoping, breakfast very complete and very good beds
the best ubication, sea view, very good and complete breskfast
Best Western Plus Galveston Suites places you within 2 miles (3 km) of popular sights like Galveston Schlitterbahn Waterpark and Moody Gardens. This 96-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
Best Western Plus Galveston Suites's 96 air-conditioned rooms provide balconies, sofa beds, and microwaves. 40-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, coffee makers, and free local calls are also available.
At Best Western Plus Galveston Suites, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Other amenities at this beach hotel include a spa tub, a 24-hour business center, and a seasonal outdoor pool.
Excellent place to stay
Pros: Great location close to the beach, nice pool, has breakfast available, good coffee, staff was pleasant, nice balconies Cons: stained sheets (not replaced daily), hair in the towels/sheets and shower, was not always able to get towel replacement or extra shampoo/conditioner, rooms are poorly lit (no over head lights) Overall if we visited again, would consider as a mid price accommodation
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
The breakfast was excellent and the crew working it was amazing. They kept it clean and well stocked with fresh items and food.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager
The hotel was nice, having a balcony with a view was awesome. The room was just a dad humid feeling but it was also raining so maybe that had something to do with it.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager
We stayed 3 nights and 4 days and requested room service after the second night, but did not get it. Noticed many guests were having to make trips to the front desk to get toilet paper, towels and essentials.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager
I dont usually write a negative review but this hotel here is very disappointing. First of all, no breakfast
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, General Manager