Hilton Garden Inn Fargo3.0 out of 5.0
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Recent guest reviews
Great staff but room was disappointing. We made a special trip to this hotel for an early Valentine's Day celebration. I booked the Jacuzzi Sweet expecting to spend a great night with the love of my life in the Jacuzzi. The "Jacuzzi" was a big bathtub with little holes all around the inside of the tub. It had no jets!! The air would come out of the holes and it produced bubbles for approximately 2 minutes then the pump would quit for 5 minutes. I called the front desk and they sent maintenance to my room. He looked at the tub and called his boss. He was told that's how the tub operates so the motor doesn't overheat. He said there was nothing they could do because that's the way the motor was set up. So I called the front desk again and was told that's how they have the "Jacuzzi's" set up. I told him that I was very disappointed because sitting in the tub with bubbles for 2 minutes then having to wait 5 minutes for them to turn back on was not my idea of a relaxing time. I was then told that there had been complaints before concerning this problem and he would tell management again about this very problem. He credited me for the cost of the room and gave me two free breakfast vouchers for our inconvenience. That was great but our night was a huge disappointment and we did not have the night that I expected to have! I know the staff was not to blame and they did everything they could to make the night good but I feel the room was misadvertised. The staff agreed!!
Staff was great, comfortable room and bed! Very friendly staff at check in and the bar gals were very personable!
Was very nice and clean. Staff was polite and helpful
Very nice hotel, staff was great, rooms were very nice!
The hotel was great very comfortable. The staff that came in contact with me were rude and attentive
Ordered a KIng Bed online and paid for it. but all they had was two doubles. You should know this before you accept payment. This happens with a lot Hallways were very cold the entire weekend, The rooms were fine but the hallway made it miserable to leave your room. Talked to others and was the same throughout the hotel.
We have enjoyed Hilton Garden Inn's previously, and they were very well staffed with curteous and helpful staff, and the evening staff was very helpfull and curteous here as well.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located within a mile (2 km) of West Acres Mall, Hilton Garden Inn Fargo is within 2 miles (3 km) of Red River Zoo. This 110-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center. North Dakota State University and Fargodome are also within a 15-minute drive.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is served for a fee each morning.
Hilton Garden Inn Fargo's 110 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Guests staying at Hilton Garden Inn Fargo enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a 24-hour business center.