The property was clean and the staff were friendly and helpful.
We had a jacuzzi room and our jacuzzi didn’t work, so we were really upset about that. Also, on my orbitz it said checkout time was noon, but the hotel said 11.
Room was not ready at check in time. 30 minutes late.
Enjoyed the stay and after an exhaustive day of business travel it was wonderful to have a restaurant on site. The room was comfortable and the food was wonderful.
Very helpful staff Room was great... Food was good
I'm not sure how old the hotel is, but it looks brand new. Good layout, clean, all amenities. Lots of parking. Food at the restaurant was above average for the type. The entire staff was exceedingly friendly.
Great staff but room was disappointing. We made a special trip to this hotel for an early Valentine's Day celebration. I booked the Jacuzzi Sweet expecting to spend a great night with the love of my life in the Jacuzzi. The "Jacuzzi" was a big bathtub with little holes all around the inside of the tub. It had no jets!! The air would come out of the holes and it produced bubbles for approximately 2 minutes then the pump would quit for 5 minutes. I called the front desk and they sent maintenance to my room. He looked at the tub and called his boss. He was told that's how the tub operates so the motor doesn't overheat. He said there was nothing they could do because that's the way the motor was set up. So I called the front desk again and was told that's how they have the "Jacuzzi's" set up. I told him that I was very disappointed because sitting in the tub with bubbles for 2 minutes then having to wait 5 minutes for them to turn back on was not my idea of a relaxing time. I was then told that there had been complaints before concerning this problem and he would tell management again about this very problem. He credited me for the cost of the room and gave me two free breakfast vouchers for our inconvenience. That was great but our night was a huge disappointment and we did not have the night that I expected to have! I know the staff was not to blame and they did everything they could to make the night good but I feel the room was misadvertised. The staff agreed!!
Staff was great, comfortable room and bed! Very friendly staff at check in and the bar gals were very personable!
Was very nice and clean. Staff was polite and helpful
Very nice hotel, staff was great, rooms were very nice!
The hotel was great very comfortable. The staff that came in contact with me were rude and attentive
Ordered a KIng Bed online and paid for it. but all they had was two doubles. You should know this before you accept payment. This happens with a lot Hallways were very cold the entire weekend, The rooms were fine but the hallway made it miserable to leave your room. Talked to others and was the same throughout the hotel.
We have enjoyed Hilton Garden Inn's previously, and they were very well staffed with curteous and helpful staff, and the evening staff was very helpfull and curteous here as well.
Located within a mile (2 km) of West Acres Mall, Hilton Garden Inn Fargo is within 2 miles (3 km) of Red River Zoo. This 110-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Fargo, it's connected to the convention center and also close to Sanford Medical Center Fargo and Vibra Hospital of Fargo.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The 110 rooms have an array of amenities, including iPod docks, microwaves, and refrigerators. Guests can expect 32-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and safes are also available.
At Hilton Garden Inn Fargo, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
The property was clean and the staff were friendly and helpful.
Thank you for taking the time to rate your recent stay with us! I'm so happy to hear that your experience with us was a 5/5. We look forward to welcoming you back in the future! Sincerely, Haley Cotton Guest Service Lead
We had a jacuzzi room and our jacuzzi didn’t work, so we were really upset about that. Also, on my orbitz it said checkout time was noon, but the hotel said 11.
Room was not ready at check in time. 30 minutes late.
Enjoyed the stay and after an exhaustive day of business travel it was wonderful to have a restaurant on site. The room was comfortable and the food was wonderful.
Very helpful staff Room was great... Food was good
Dear Valued guest, Thank you so much for leaving a great review about our property. We are looking forward to welcoming you back to our hotel in the future! in the meantime, we hope you enjoy your upcoming days. All the best, Forrest Jackson Assistant General Manager
I'm not sure how old the hotel is, but it looks brand new. Good layout, clean, all amenities. Lots of parking. Food at the restaurant was above average for the type. The entire staff was exceedingly friendly.
Great staff but room was disappointing. We made a special trip to this hotel for an early Valentine's Day celebration. I booked the Jacuzzi Sweet expecting to spend a great night with the love of my life in the Jacuzzi. The "Jacuzzi" was a big bathtub with little holes all around the inside of the tub. It had no jets!! The air would come out of the holes and it produced bubbles for approximately 2 minutes then the pump would quit for 5 minutes. I called the front desk and they sent maintenance to my room. He looked at the tub and called his boss. He was told that's how the tub operates so the motor doesn't overheat. He said there was nothing they could do because that's the way the motor was set up. So I called the front desk again and was told that's how they have the "Jacuzzi's" set up. I told him that I was very disappointed because sitting in the tub with bubbles for 2 minutes then having to wait 5 minutes for them to turn back on was not my idea of a relaxing time. I was then told that there had been complaints before concerning this problem and he would tell management again about this very problem. He credited me for the cost of the room and gave me two free breakfast vouchers for our inconvenience. That was great but our night was a huge disappointment and we did not have the night that I expected to have! I know the staff was not to blame and they did everything they could to make the night good but I feel the room was misadvertised. The staff agreed!!
Staff was great, comfortable room and bed! Very friendly staff at check in and the bar gals were very personable!
Was very nice and clean. Staff was polite and helpful
Thank you for taking the time to rate your recent stay with us! I'm sorry to see that we did not meet expecations during your stay. Please let us know what we can do to earn a 5/5. We look forward to welcoming you back in the future! Sincerely, Haley Cotton Guest Service Lead