We were perplexed that there was no fan switch in the bathroom for privacy or venting the air when showering🤔 Very unusual in such a nice facility. However, everything else was very nice & quiet.
Sheets were dirty covered in what appeared to be poop, talked to front desk he wouldn’t do anything said the manager would speak to me but of course not a word did I hear from the manager, evidently that’s not a big deal
water slides. water park
It was great
I always stay here and have not had any issues, But this time they never made our bed and i asked them every morning to please do it and never took the trash out and they just left us towels by the front door in a trash bag and had to ask for our coffee to be refilled. It has a sign to put the used towels in the tub but when we did that it never got picked up. The bag was still on our floor the day we left. They made our bed the last night we stayed and we stayed 5 days 4 nights. I was not happy about our stay :(
Walking distance To the centre where the North Dakota fighting hawks play football
The hotel was nice. The water park was fun. Garnonzo’s eatery was a little over priced. They gave me the wrong room, but made up for it with free waterpark wrist bands. Overall, We will go back. The waterpark is good for younger children.
I love that this property has lots of room and they do well to space out guests during these COVID times.
We rent a jacuzzi suite, what I didn’t realize it was a themed room! What we had was more of a tropical setting! So very well put together! Had a wonderful stay!
There was pizza left in the fridge and had a light bulb burnt out, and some hair scrunchies next to one of the beds
Worth the price every time. Hotel is very clean and has comfortable beds.
I liked that there were restaurants and a water park in the facility. I did not like that the hotel is so run down! Really needs updating! Surprises me that they have let this hotel get so run down!
Stayed there many times. Nice restaurants, staff nice. Hockey in town elevators down not good!! Otherwise fine.
Overall good amenities, my only issue was the PTAC unit(heater/ac) was very noisy.
The shuttle to the hockey game was nice. Water park was fun.
Alerus Center is a short stroll from Canad Inns Destination Center Grand Forks, and other popular attractions like University of North Dakota are within a mile (2 km). This 3.5-star hotel welcomes guests with 201 rooms and conveniences like free in-room WiFi, free self parking, and a free airport shuttle. Located centrally in Grand Forks, it's connected to the convention center and also close to Ralph Engelstad Arena and North Dakota Museum of Art.
This hotel is home to a buffet restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 1 PM.
The 201 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect TVs with pay movies, along with free WiFi and wired Internet. Free local calls, hair dryers, and ironing boards are other standard amenities.
At Canad Inns Destination Center Grand Forks, guests enjoy a children's pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a conference center, a business center, and a computer station.
We were perplexed that there was no fan switch in the bathroom for privacy or venting the air when showering🤔 Very unusual in such a nice facility. However, everything else was very nice & quiet.
Sheets were dirty covered in what appeared to be poop, talked to front desk he wouldn’t do anything said the manager would speak to me but of course not a word did I hear from the manager, evidently that’s not a big deal
Good morning William, My apologies with the issue with the sheets, I assure you this is not the standard we set when it comes to cleanliness and customer service. this is the first I hear of this. Can you tell me what room you were in and what day or days you stayed so I can investigate this. Sincerely Jeff Demarcke General Manager
water slides. water park
Thank you Russell for taking the time to rate the hotel, your feedback is appreciated. We hope you enjoyed your stay and look forward to seeing you again. Sincerely Jeff Demarcke General Manager
It was great
Thank you Brandi for taking the time to rate the hotel, your feedback is appreciated. We are pleased you enjoyed your stay and look forward to hosting you again. Sincerely Jeff Demarcke General Manager
I always stay here and have not had any issues, But this time they never made our bed and i asked them every morning to please do it and never took the trash out and they just left us towels by the front door in a trash bag and had to ask for our coffee to be refilled. It has a sign to put the used towels in the tub but when we did that it never got picked up. The bag was still on our floor the day we left. They made our bed the last night we stayed and we stayed 5 days 4 nights. I was not happy about our stay :(
Thank you for taking the time to review the hotel, We appreciate your feedback. Our apologies on the issues you had with stay over service during your stay, I will address this with our housekeeping team to ensure that this matter is addresses. Sincerely Jeff Demarcke General Manager
Thank you for taking the time to rate the hotel, we appreciate your feedback. We are pleased to hear you enjoyed your stay and look forward to seeing you again. Sincerely Jeff Demarcke General manager
Walking distance To the centre where the North Dakota fighting hawks play football
Thank you for taking the time to rate the hotel, we appreciate your feedback. We hope you enjoyed your stay and look forward to seeing you again soon. Sincerely Jeff Demarcke General manager
Thank you for taking the time to review the hotel, your feedback is appreciated. The fane is a central system for all the rooms and is always running, other hotel feature this. If you put a tissue up to the vent it will stay stuck to the vent. We are pleased you enjoyed the rest of your stay. Sincerely Jeff Demarcke General Manager