We love the water slide, and to be honest it is the reason that we go back every year. This year we were disappointed in the housekeeping services. We weren't told at check-in that you had to specifically request services by 10AM each day if you wanted them, and on the day we did, they did a less than impressive job. I travel with kids, so it's hard to keep rooms clean for a four night stay, but on entry I would not have complained about the cleanliness, just the upkeep during the stay.
They over booked us. Didnt have a room for us it was 12am with 3 kids. Said they would accommodate us with roll outs " didnt have any" told them we could do 1 king bed for 5 people. Told us to sleep on floor and they give extrea pillows and blankets didnt give any pillos and no extrea blankets.. found another hotel to stay in and they wont even refund us the money for the night we were there for only 20 min in room maybe.. orvitz was no help in finding us a roo or even cared to help. The hotel was a mess to deal with still waiting 24 to 48 hrs for them to deside if we are elgible for reimbursement if they seem fit.. complet was of time and money
The only thing i didn't like is they have switched to small pillows (less than standard size). I've been at a few hotels that have done this and don't like it and am uncomfortable all night. Standard or king size pillows are a "must have" for me.
The grounds had garbage laying in the back yard. Cig.butts laying all over. My room looked like the floor wasn't vacuumed. Found safety pins on the floor, toy horn laying behind a chair.
Everything was nice staff was friendly and nice breakfast was good. Pool area clean and nice. Beds wete comfortable and it was quiet.
Room was not clean Enough, some Hair on the bathroom floor and stains on the bed ,but nice pool and Exercise room
Had a problem with our rooms that were reserved but got it straightened out and the state was great
Located within 2 miles (3 km) of North Dakota Heritage Center & State Museum, Country Inn & Suites by Radisson, Bismarck, ND places you within a few miles (5 km) of North Dakota State Capitol. This 75-room hotel has free breakfast along with conveniences like a free water park and an indoor pool.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Country Inn & Suites by Radisson, Bismarck, ND's 75 rooms provide microwaves, refrigerators, and coffee makers. 42-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and safes.
At Country Inn & Suites by Radisson, Bismarck, ND, guests enjoy a free water park, an indoor pool, and a children's pool. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include a gym, a spa tub, and free WiFi in public areas.
We love the water slide, and to be honest it is the reason that we go back every year. This year we were disappointed in the housekeeping services. We weren't told at check-in that you had to specifically request services by 10AM each day if you wanted them, and on the day we did, they did a less than impressive job. I travel with kids, so it's hard to keep rooms clean for a four night stay, but on entry I would not have complained about the cleanliness, just the upkeep during the stay.
thank you for your rating we do hope to see you again
They over booked us. Didnt have a room for us it was 12am with 3 kids. Said they would accommodate us with roll outs " didnt have any" told them we could do 1 king bed for 5 people. Told us to sleep on floor and they give extrea pillows and blankets didnt give any pillos and no extrea blankets.. found another hotel to stay in and they wont even refund us the money for the night we were there for only 20 min in room maybe.. orvitz was no help in finding us a roo or even cared to help. The hotel was a mess to deal with still waiting 24 to 48 hrs for them to deside if we are elgible for reimbursement if they seem fit.. complet was of time and money
We are sorry to hear about your experience with our hotel and Orbitz, you shouldn't have gone through that at all, if there was anything we can do for you, please give us a call directly to the hotel.
We hope you enjoyed your stay.
Dear Anonymous, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Dear Anonymous, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Bismarck, ND we thank you for your business and we hope to see you again when your travels bring you back to the area!
Anonymous, We appreciate your feed back and hope to see you again soon.
The only thing i didn't like is they have switched to small pillows (less than standard size). I've been at a few hotels that have done this and don't like it and am uncomfortable all night. Standard or king size pillows are a "must have" for me.
Hello Sara, We will do our best to accommodate you the next time you stay with us. Please put in a request your next visit.
The grounds had garbage laying in the back yard. Cig.butts laying all over. My room looked like the floor wasn't vacuumed. Found safety pins on the floor, toy horn laying behind a chair.
Dear Anonymous, We appreciate your feed back on your stay, we are very sorry you had to experience this during your stay and will talk with our employees to make sure we keep up with our standards with our company. We hope you will give us another chance.
Thank you for your great review! We can't wait to have you back again!
We are sorry about your experience. We are trying to improv our housekeeping and catch up on things that we got behind on. We do hope that you give us another try and stay with us again.