Reserved a suite and when I got there the front desk person was great but when I got to my room, I walked in on someone changing and getting in to the shower! I went back down to the front desk and they couldn't figure out what was going on but said they didn't have any suites so put me in a regular room. No problem but she couldn't figure out how not to charge me for a suite but assured me the Manager would call me in the morning. After two days and several calls, I have still paid for a room I didn't get and some poor lady had me walk in on them as they were about to get in the shower!
Pool and hot tub not opened, not specified when reservation was made. Toilet had used tissue in it when we checked into our room. Staff didn’t have any recognizable uniforms on to identify them from regular people.
We found out only on arrival that the pool was close. Our first room had a toilet that would not flush and in our replacement room, the drain plug for the shower wouldn't stay up.
If they are going to close the pool they should call the incoming guests so they know before they come!! They list a pool and hot tub on their site. Guests should be made aware in case they decide to change hotels .
The hotel lobby was very nice! The room was clean but the bed was not very comfortable. The bathroom was very nice with a big shower and no tub. The continental breakfast was a little unsatisfying. The juice machine was broken.
Shower & bed were good. Room had flies, dirty nasty curtains, chipping bathtub and no tv remote.
Everything was perfect for us! Very kind staff at check in. Made use of the discount at the neighboring restaurant and the food was excellent! Slept well which was of utmost importance to us on our long road trip!
This was the most disgusting hotel I’ve stayed at. Our room was so dirty and gross, even my kids commented on how they didn’t want to stay there. There were peanuts and pretzels on the carpet, a red sticky stain in the bed sheets, stains on the towels, and dirt all over the floor in the bathroom. As I was laying in the bed, a brown bug crawled right by me. I freaked. The pool area was rusty and rotting. The water seemed dirty and the floor was grimy. WORST HOTEL!
Very courteous staff, there was actually staff you could talk too. Room was super clean, free breakfast was excellent. Price was right as well.
The hotel was short staffed and so there were a number of issues. We arrived for check-in at 3:50pm and were told check-in was not until 4pm. The website lists 3pm, but we waited in the lobby until a room was ready. The room was cleaned but you could tell it was done quickly and not very well. There was hair in the bathtub, streaks in the sink etc. The housekeeper was still on the floor and you could tell she was working hard and was rushed. The people were nice but the hotel definitely could be cleaner and some work put into it. The grounds were covered with weeds, the furniture in the lobby is worn and breaking down, there is a lot of rust around the doors and the pool area. It was fine for a 1 night stay since werent going to be spending much time at the hotel, I would recommend staying elsewhere if planning a longer trip.
Clean, quiet!!!! Good breakfast
We stayed just one night. It is near a busy street with lots of shopping and restaurants but the hotel is far enough away that it is quiet and relaxing. The swimming pool was wonderful after a long day of driving.
A nice place to stay for the night. Checked in late and had a nice room.
Want a refund. Had blood in the sink on the door and door handle. Reception didn’t believe us. Had to wait 20 minutes for new room. Contacted wydam directly and was told since it was a third party booking nothing they could do. Just asking for refund felt like how clean are the other rooms especially with Covid-19.
Wingate by Wyndham Bismarck is located 2.9 mi (4.7 km) from North Dakota Heritage Center & State Museum and within a 10-minute drive of Gateway to Science. This 84-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.
At Wingate by Wyndham Bismarck, guests have access to a gym, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a business center, a computer station, and express check-out.
Reserved a suite and when I got there the front desk person was great but when I got to my room, I walked in on someone changing and getting in to the shower! I went back down to the front desk and they couldn't figure out what was going on but said they didn't have any suites so put me in a regular room. No problem but she couldn't figure out how not to charge me for a suite but assured me the Manager would call me in the morning. After two days and several calls, I have still paid for a room I didn't get and some poor lady had me walk in on them as they were about to get in the shower!
Pool and hot tub not opened, not specified when reservation was made. Toilet had used tissue in it when we checked into our room. Staff didn’t have any recognizable uniforms on to identify them from regular people.
Hi Angela- We are sorry that you missed the notification on the booking platform that you reserved under stating our pool and hot tub closure. For safety reasons we have had that area closed and posted since mid-December 2021 We hope to have a re-open date soon but apologize for the inconvenience and hope you'll visit again the next time you're in town. Take care! Kelly Christopherson General Manager
We found out only on arrival that the pool was close. Our first room had a toilet that would not flush and in our replacement room, the drain plug for the shower wouldn't stay up.
Hi Kristin- We apologize that you missed the notice on your booking engine of choice regarding our pool and hot tub closure. This notice has been posted since mid-December; we will work with our affiliates to make this notice more prominent. We also will make sure that the maintenance issues identified are repaired immediately. Thank you for choosing the Wingate by Wyndham-Bismarck! Kelly Christopherson General Manager
If they are going to close the pool they should call the incoming guests so they know before they come!! They list a pool and hot tub on their site. Guests should be made aware in case they decide to change hotels .
Good morning, Danelle! We apologize that you did not see the notice that is posted on all booking platforms stating that our pool area is currently closed. We are working hard to make the necessary repairs to safely reopen the pool and hot tub but in order to ensure guest safety, the closure is necessary. We hope you will come visit again when we get the pool area open and wish you the best in 2022, take care! Kelly Christopherson General Manager
The hotel lobby was very nice! The room was clean but the bed was not very comfortable. The bathroom was very nice with a big shower and no tub. The continental breakfast was a little unsatisfying. The juice machine was broken.
Hello Shay! Thank you so much for letting us know about your stay at Wingate by Wyndham-Bismarck. We apologize for the inconvenience of the juice bar being down but we have had our maintenance team make the needed repairs and look forward for a future opportunity to host you again. Safe travels! Kelly Christopherson General Manager
Thank you for choosing Wingate by Wyndham-Bismarck we look for any future opportunity for a return visit, take care!
Shower & bed were good. Room had flies, dirty nasty curtains, chipping bathtub and no tv remote.
Thank you for choosing Wingate by Wyndham-Bismarck we look for any future opportunity for a return visit, take care!
Everything was perfect for us! Very kind staff at check in. Made use of the discount at the neighboring restaurant and the food was excellent! Slept well which was of utmost importance to us on our long road trip!
Thank you for choosing Wingate by Wyndham-Bismarck we look for any future opportunity for a return visit, take care!
Hi Toby- We apologize for the inconvenience that you experienced while staying. Our management team has responded to your calls with no response, we are sorry that we have not connected with you. Due to the platform that you booked through; we are not able to offer you any financial compensation but are wanting to ensure that you are compensated. Please let us know if you would prefer a discount on a future stay or Wyndham Rewards points added to your account. Again, we are sorry for the issue that you encountered and hope to have this resolved soon. Kelly Christopherson General Manager