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Hyatt Place Plano

3.0 out of 5.0

Recent guest reviews

Excellent, beautiful and very relaxing ...............................

We arrived late at night and checked our early morning Free full breakfast was good

Our experience was great! Clean and beautiful room, friendly staff and on point with everything!! Definitely coming back soon!

First, I'd like to thank Rodricka, whom I believe was newly hired, he was so friendly, helpful & polite every time. Everyone on staff was helpful & polite as well. The rooms were very clean. Beds so comfy & rooms were nicely designed. Breakfast was plentiful & deliciously different each morning..hot food & great coffee. Conveniently located with plenty of restaurants in the area. If you don't feel like leaving the premises, they have 24hr food service on hand which I definitely used, thanks guys! Downtown Dallas is just a 20min drive. The movie theater is about 2min away by car. I would absolutely recommend this facility to anyone visiting the area.

Hotel was in a great location, there was construction going on right outside of my room, but it ended timely. Bed is not very comfortable, but linens nice. Room was great size. Staff very friendly and helpful. Breakfast was ok. Eggs were watery, sausage good, nice set up like you were in a kitchen. Great selection of juices, teas and coffee. 24/7 room service very reasonably priced and food at snack area looked great! Overall great little getaway.

Great location for our needs. Spacious room with good breakfast included. Staff also very friendly and helpful.

Loved the hotel, staff and room. The only thing i was dissatisfied with was the lack of outlets for charging phone/laptops. No outlets by the bed or in the office area only on side of tv. The shower area was small as well. Nice breakfast area, bar & Starbucks available on site

We loved it. My son and I were doing an overnight father son thing and it was the perfect place.

The hotel was amazing. The living room area was nice to visit before competition. The only thing is to make sure you ask for a noise machine if you stay on the side of the freeway. Drowns out the cars and makes it a great night sleep. Marjan was great.

The carpet in my room had stains. The couch and chair needs cleaning or replacement. It just needs some updating or extra TLC. A lot of ant-type bugs crawling, mostly in the bathroom. One day my room didn't get cleaned. The bed area was very nice. There was a nice big TV that could be seen from both the bedroom and couch area. The staff was great and so was the breakfast each morning.

This hotel is very nice! Can't complain! Everything about this hotel was nice, including the staff!

We were in town for one day. This hotel was a great value. The room was comfortable and the breakfast was an added bonus.

Friendly Staff, Great breakfast served early, quite rooms, comfortable beds, great access to Freeway.

Very clean, nice rooms, attentive staff. I would definetly stay here again.

I chose this hotel because in the past all of the Hyatt Place hotels I have stayed at have been clean and new. This hotel was old and dingy. It did not feel clean. There was a towel hanging on the back of the bathroom door, presumably from the previous guest. And to make matters worse, there was no hot water. The only positive was the ability to walk next door for dinner at a nice restaurant. I would not choose this hotel again.

Clean room laid out just like every other Hyatt Place - just like I like it. Clean, well lit, well appointed and a friendly, helpful, professional staff. You can't beat Hyatt Place for the price. They are my hotel chain of preference.

Well there is a reason they don't show you the outside of the hotel. If your looking for nice for a cheap price this is the place.it was very comfortable had a ottoman a sofa and a set up almost like a studio apartment.They even had a very nice breakfest selection. The part that I did like about this hotel was the modern decorations here and there. I didn't like the fact that there was a horrible smell that was in the hotel from the remodeling they were doing. If I would have known I would have picked a different hotel.I didn't like the fact that there was no hot water in my room. When I did address the front desk of this matter I was told what do you want me to do about it there is nothing I can do maintance already left. Finally they came up with the bright idea to give me a different room with hot water. Not a bad hotel but I will never stay there. agin even if it were free.

Staff was friendly, everything was very clean. Check-in was easy, free breakfast. Can't really ask for more.

The Hotel istself was nice and clean. They did run out of orange juice glasses at the complimentary breakfast. The biggest problem, too much highway noise. If you use this hotel request the far right side of the hotel on the backside. Our biggest complaint, it was not close enough to the attraction we went to see. [...]

Facilities were nice and clean. Staff was friendly. Bed was comfortable enough for us to sleep through breakfast. Checkout was quick and easy! A good experience that I would recommend to others.

3100 Dallas Pkwy Plano TX

Hotel highlights

  • Close to Shops at Willow Bend
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Shops at Willow Bend is within a mile (2 km) of Hyatt Place Plano, and other popular sites like Arbor Hills Nature Preserve are within a couple of miles (3 km). This 3-star hotel has 127 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. The Shops at Legacy is also 2.8 mi (4.5 km) away.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

All 127 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, refrigerators, and coffee makers.


Property features

Guests staying at Hyatt Place Plano enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 6

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Guest reviews for Hyatt Place Plano

Everyone (3) Business (9) Couples (6) Family (8) Other (2) Friends (1)
5
Everyone

Excellent, beautiful and very relaxing ...............................

By , from Perry on Jul 1, 2017

Review comment responded on Jul 7, 2017

Thank you for choosing Hyatt Place Plano, and for posting a review. We look forward to welcoming you back again soon. Be well,

5

the hotel was well worth the price

Everyone

We arrived late at night and checked our early morning Free full breakfast was good

By , from mequon wi on Mar 14, 2016

5

perfect getaway!

Everyone

Our experience was great! Clean and beautiful room, friendly staff and on point with everything!! Definitely coming back soon!

By , from Dallas, TX on Mar 8, 2016

5

great experience!

BusinessTravelers

First, I'd like to thank Rodricka, whom I believe was newly hired, he was so friendly, helpful & polite every time. Everyone on staff was helpful & polite as well. The rooms were very clean. Beds so comfy & rooms were nicely designed. Breakfast was plentiful & deliciously different each morning..hot food & great coffee. Conveniently located with plenty of restaurants in the area. If you don't feel like leaving the premises, they have 24hr food service on hand which I definitely used, thanks guys! Downtown Dallas is just a 20min drive. The movie theater is about 2min away by car. I would absolutely recommend this facility to anyone visiting the area.

By on Nov 11, 2015

4

quick overnight

Couples

Hotel was in a great location, there was construction going on right outside of my room, but it ended timely. Bed is not very comfortable, but linens nice. Room was great size. Staff very friendly and helpful. Breakfast was ok. Eggs were watery, sausage good, nice set up like you were in a kitchen. Great selection of juices, teas and coffee. 24/7 room service very reasonably priced and food at snack area looked great! Overall great little getaway.

By on Nov 9, 2015

4

plano hyatt place

Couples

Great location for our needs. Spacious room with good breakfast included. Staff also very friendly and helpful.

By on Oct 7, 2015

5

leisure

Couples

Loved the hotel, staff and room. The only thing i was dissatisfied with was the lack of outlets for charging phone/laptops. No outlets by the bed or in the office area only on side of tv. The shower area was small as well. Nice breakfast area, bar & Starbucks available on site

By on Sep 30, 2015

5

great trip

Families

We loved it. My son and I were doing an overnight father son thing and it was the perfect place.

By on Feb 19, 2015

5

beautiful

Families

The hotel was amazing. The living room area was nice to visit before competition. The only thing is to make sure you ask for a noise machine if you stay on the side of the freeway. Drowns out the cars and makes it a great night sleep. Marjan was great.

By on Feb 10, 2014

2

training workshop

BusinessTravelers

The carpet in my room had stains. The couch and chair needs cleaning or replacement. It just needs some updating or extra TLC. A lot of ant-type bugs crawling, mostly in the bathroom. One day my room didn't get cleaned. The bed area was very nice. There was a nice big TV that could be seen from both the bedroom and couch area. The staff was great and so was the breakfast each morning.

By on Nov 20, 2013