Extended Stay America - Dallas - Plano2.5 out of 5.0
Recent guest reviews
I had a great stay. The hotel was spotless clean & tidy. No trash or smelly hallways and room was just perfect. Audrey was the best, she did a great job with a smile at all times. Will visit again. CNG
This is a very nice place to stay. Cooperative staff, amenities and facilities provided by the hotel makes you feel at home. Other good thing is they provide free shuttle service for corporates ( pick and drop facility), free grab and go breakfast and free unlimited wifi. I had a wonderful stay at this place and would definitely recommend to others.
The atmosphere at the Plano ESA is upbeat and lively. The staff is first class. Kudos to Audrey K. for her outstanding service and positive attitide. Enjoying my stay immensely. Will highly recommend!
I sincerely enjoy this hotel but things have to change as I have written. thank you for being there. I had lived in plano for 36 years with my business and I saw this hotel built so I understand what I'm talking about.
Clean rooms friendly staff and right next to a Saltgrass. I have a yearly conference in that area. The hotel is very accessible. Good price and quality stay. Plenty of places to eat. Not noisy. I would recommend this place to stay.
Staff was amazing, so was the room. I had to call the desk because a dog defecated in the hall and they had it clean in seconds. Wish wifi and breakfast wasn't as bad as they are, but everything else was amazing
Not impressed - staff was very nice but cleanliness was not impressive. Would have moved to another hotel if I hadn't already paid for the length of my stay. Would recommend keeping the place cleaner.
Had and amazing stay and they treated us like family. I felt at home there. I would definitely come back to this hotel if I ever have to travel again. I couldn't thank the staff enough for being amazing.
This hotel is a great option to stay in Plano especially for those who have come to work at Plano. It is one of the most economical, I could find in Plano. The location is awesome- you can find a lot of eating and daily shopping options within 10 minutes walk. The rooms are clean and adequate in size for 1 person. They also provide free pick and drop to nearby offices. They do provide a "grab-and-go" breakfast that is limited to coffee, tea, muffins and oats. You can also cook you own food as they provide induction stove, microwave oven and refrigerator. The utensils and cutlery is availble from reception.
This is my new Favorite place to stay. It is by far the gem of all Extended Stay Hotels I have visited. Having a really great staff on ALL shifts really impressed me even more. I stayed for two months and am about to sign up for another two months. The rooms are fantastic and I would rather stay here than most hotels for several reasons. I am a tall person and I'm also over 50 so I have traveled around enough to know a really great deal when I get one. This place is at the top of my charts. Karen in particular was always ready at a moments notice with all the information I needed but the entire staff seems to be so competent and helpful. From extra towels, billing questions or a bar of soap. They always had me covered. The manager Luisa seems like she can do anything by taking care of requests for information, billing or anything else efficiently and effortlessly because she knows here job. Very competent and pleasant which is what travelers like me really appreciate. They also have a customer relations department that you can go to for other questions or accommodations. They communicate well and follow up like clock work. Thanks to the district manager (Steven) who has made my Christmas away from home a little better. It's impressive to see a company that has such good people at every level. They are certainly doing several things right!
- Close to Shops at Willow Bend
- Free on-the-go breakfast on weekdays
- Free WiFi in rooms and public areas
- Free parking
Shops at Willow Bend is within a mile (2 km) of Extended Stay America - Dallas - Plano, and other popular sites like Arbor Hills Nature Preserve are within a couple of miles (3 km). This hotel has 123 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. The Shops at Legacy is also 2.8 mi (4.6 km) away.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM.
The 123 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Guests of Extended Stay America - Dallas - Plano enjoy a fitness center, free WiFi in public areas, and a meeting room. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.
Reviews from Trip Advisor
46% of guests recommend this hotelTotal of 92 reviews