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Comfort Inn & Suites Plano East

2.5 out of 5.0

Recent guest reviews

not a hotel designed for the business traveler. no - and I mean zero internet service. elevators are in need of repair. A/C labors unnecessarily.

Easy check in. Spotless brst area. great protein selection and friendly staff

I've styed at this hotel on more than one occasion, it truly is the perfect place to stay. The rooms are clean, the staff is very helpful. Can't beat the price either.

Pleasant staff and good hotel. Quick check in and good breakfast.

Night one failed to notice no smoke alarm on wall. Told front desk next day..no big deal to her. Got back that night no smoke alarm. Called front desk "that person doesn't work until tomorrow". No apology or different rm. I said need new room. Room 2 by elevators loud and smoke alarm no green light. Room 3 finally working smoke alarm. Talked to manager next day. One night comped.

Nice clean room. Nice tv with many channels. AC worked great, shower was excellent, bed was very comfortable. Breakfast was as expected.

We have stayed at this facility twice in the past month for a total of 8 days. We had a great time, close to everything and the staff is great.

The rooms are old and out of date. Carpet needs replaced in the worst way. Room had great space, but hotel rooms need updated. They are doing common areas. When I arrived there was a bulb broke on the floor that was about 30 min before being cleaned up.

After fighting Dallas traffic it was so nice to come to a great hotel room! And the bkfst choices were awesome! When I visit family in Dallas again I'm definitely coming back here :)

Holiday Inn has always maintained a good reputation for fine accomidations at reasonable cost. But what we found at their Plano site was a staff who were so pleasent and so accomidating . It makes a difference to us travelers, and my wife and I would like to thank all of them

My room was clean, the breakfast was pretty good, staff was very pleasant. It was an average hotel and I found nothing that was spectacular about it, but I found nothing horribly wrong either. I would stay there again.

Very courteous and helpful. Went above and beyond to make my stay enjoyable. Nice selection on continental breakfast.

The staff was very friendly. The hotel was clean and nice. They could use to update the TV's. The breakfast was good. The room were clean and nice.

Clean and comfortable. Staff was very accomadating and friendly

Wifi is HORIBLE, so is the Plug In Ethernet - Unable to get any thing done with timeouts, frequent log-ins, and slower than dialup speeds. TV is old, tired... whole room felt "old"

Close to malls, restaurants, senior center, good buffet breakfast variety; friendly housekkeeper; friendly hostess at breakfast bar; near interstate; fitness center; big rooms; suggested to spray rooms with deodorizer; utilized computer at business center; was able to watch television while eating breakfast. wish the pool were inside for cooler days. hairdryer and coffee service in room, as well as microwave and frig.

This has to be my worst experience staying in a hotel. The room was so dirty that we all kept sneezing because of the dust. The elevator was smelly. The water in the swimming pool was dirty, had cigratte buds in it, and mold on the walls.

fantastic experience all around

Centrally located and restful

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Comfort Inn & Suites Plano East

Everyone (4) Business (7) Couples (3) Family (3) Other (2)
3

say no to business travelers

BusinessTravelers

not a hotel designed for the business traveler. no - and I mean zero internet service. elevators are in need of repair. A/C labors unnecessarily.

By , from OK on Jul 17, 2017

5

smelled brand new

Everyone

Easy check in. Spotless brst area. great protein selection and friendly staff

By , from Louisiana on Jul 28, 2016

5

great stay

Everyone

I've styed at this hotel on more than one occasion, it truly is the perfect place to stay. The rooms are clean, the staff is very helpful. Can't beat the price either.

By , from Lawton, Ok on Jun 9, 2016

4

good location in plano

Everyone

Pleasant staff and good hotel. Quick check in and good breakfast.

By , from Ft Lauderdale on May 2, 2016

1

failure on smoke alarms

Everyone

Night one failed to notice no smoke alarm on wall. Told front desk next day..no big deal to her. Got back that night no smoke alarm. Called front desk "that person doesn't work until tomorrow". No apology or different rm. I said need new room. Room 2 by elevators loud and smoke alarm no green light. Room 3 finally working smoke alarm. Talked to manager next day. One night comped.

By , from OK on Mar 17, 2016

5

great business hotel

BusinessTravelers

Nice clean room. Nice tv with many channels. AC worked great, shower was excellent, bed was very comfortable. Breakfast was as expected.

By on Oct 22, 2015

5

house huntinf trip

Couples

We have stayed at this facility twice in the past month for a total of 8 days. We had a great time, close to everything and the staff is great.

By on Mar 20, 2015

3

needs tlc

BusinessTravelers

The rooms are old and out of date. Carpet needs replaced in the worst way. Room had great space, but hotel rooms need updated. They are doing common areas. When I arrived there was a bulb broke on the floor that was about 30 min before being cleaned up.

By on Feb 21, 2015

5

family get together

Couples

After fighting Dallas traffic it was so nice to come to a great hotel room! And the bkfst choices were awesome! When I visit family in Dallas again I'm definitely coming back here :)

By on Nov 11, 2014

4

what a staff !

Couples

Holiday Inn has always maintained a good reputation for fine accomidations at reasonable cost. But what we found at their Plano site was a staff who were so pleasent and so accomidating . It makes a difference to us travelers, and my wife and I would like to thank all of them

By on Aug 6, 2014