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Comfort Inn Harriman

2.5 out of 5.0

Recent guest reviews

We arrived at the Comfort Inn about 8:30 PM, during a torrential rainstorm, and with no reservation. We were tired, wet, anxious from driving in the storm, and just generally stressed out. Yvette at the desk was wonderful! We were able to get a double room with a mini fridge, which was exactly what we needed, at a reasonable rate. The hotel was very clean and attractive. Our spotless room was well appointed, with everything that we could have needed. The bed and pillows were very comfortable, and we were able to get a much needed, good night's sleep. We were extremely pleased and will stay again if we have another need anywhere near the Knoxville area.

Very helpful, non-intrusive staff. Our room was spacious, clean and quiet. We found everything we needed for the 3-night stay within walking distance or in the hotel. The bedding here is wonderful, and we got some of the best sleep in months!

Where do I begin??!! My husband and I literally LIVED in this hotel for 9 MONTHS, following a fire that destroyed our home. The first few weeks following the fire were very stressful. But, the owner of this hotel, Shashi Patel, was kind, calming and encouraging; which really helped us to better cope with the situation. I can’t begin to tell you the many, many ways in which he accommodated our needs. From the first day here, we felt like we were staying with friends. The entire staff of the hotel was concerned for our wellbeing, sympathetic to our situation, and respectful of our privacy. They all paid attention to our erratic schedules and went out of their way to clean our room while we were out. One morning, I encountered our usual housekeeper in the hallway. She said, “don’t you have a conference call in a few minutes?” I laughed out loud. I had totally forgotten about the call. You know you’ve been in a hotel too long when the housekeeper knows your schedule better than you do! During the preparation of our new home, I can’t tell you how much mud we tracked into the hotel. We had to come straight from the construction site back to our room to clean up. The hotel was our home, our office, our construction planning hub and our mud room. Never, did anyone say a word about all the mess we brought into the hotel. The staff promptly cleaned up behind us, and did it with a smile. I’ve read lots of excellent reviews about the hotel. I concur that this place is absolutely outstanding! Should you have dropped in at a time when several people were trying to check in simultaneously, or immediately after we had tracked mud through the lobby, into the elevator and down the hallway, you might not get the best first impression. But, after living here for so long, I can say I’ve had a “first” impression, a second, a third……a 200th……. The owner and staff here define the word HOSPITALITY! The hotel owner genuinely cares about his hotel, his guests and his staff. I’ve witnessed so many acts of kindness during my stay here that I can’t begin to count them all. When we moved into the hotel, it felt like we were staying with “FRIENDS.” We finally moved out of the hotel, just a few days ago. Although we are ecstatic about getting into our new place, it feels like we left “FAMILY” behind! We LOVE these people!!! We will always remember their kindness and will remain eternally grateful. They were truly a blessing to us in a very difficult time. ****Travelers**** This hotel is only 30 minutes from Knoxville. It’s well worth the drive!

Stayed at the comfort inn in Harriman tn in August of this year,booked on hotwire.friendly receptionist, clean room no complaints,great fresh breakfast with good choice, hot coffee in reception, I would recommend this hotel

The owner and manager of this hotel comes across as a man of personal integrity and high standards. His staff all seemed friendly and hard-working, making for a comfortable, family-like atmosphere. The decor struck me as extremely artistic, yet simple. I was relieved to learn that they do NOT accept pets. For the eclipse, we had a room at normal rates. Because of my carelessness in packing to go home, we ended up giving them greater than normal trouble. When I contacted them about a forgotten library book, they mailed it back immediately, along with a cane, which I had not yet missed! Next time we pass through Knoxville, this is where we will stay again!

Because of a cancellation we were lucky to get a room for the day of the eclipse. The hotel has modern décor and the art work is outstanding. Mr. Patel was very friendly and accommodated our special requests like early check in. We knew the hotel was full but we did not notice. Mr. Patel still found time for a chat. All the staff was very friendly, from the server in the breakfast room to the cleaning ladies. The pool offers a great view of the Tennessee landscape. The nearby Roane County Park is well worth a visit. It is free and offers a large swimming area in the river and a splash pad.

We enjoyed our stay at Comfort Inn, Harriman. The hotel was clean, our room was awesome and the staff friendly and helpful. The bed was comfortable, the bathroom roomy and clean. The breakfast buffet had enough variety to suit different moods and tastes. There is a train track and moderately busy train activity directly across from the front of the hotel. We had a room on the front of the hotel and barely noticed the noise. We will definitely stay again if we're ever in the area again.

We stayed one night and found the facility to be very clean and quite comfortable. The staff were friendly and helpful. Breakfast was certainly ample. We had an minor issue with room assignment. We were given keys to a particular room, but assigned in the computer to another room. That was not a problem until another couple was assigned the room we were in, after checking in late, and tried to use their key card to get into the room after midnight. waking us up. Unfortunately, after that we did notice noise from trains running along the railroad tracks immediately across the highway from the hotel. Overall, except for that problem, we had a good stay.

This hotel has always been good, but last night the check in lady was VERY kind, quick and helpful. The rooms are always clean, up to date and the breakfast is well above average. I stay here 2-4 times a year.

Generally, I am so glad they keep this hotel well-maintained over the years. This last stay we received our keys and when we walked into the room it either had not been cleaned or someone was still staying in the room. That's unacceptable. So we drug our stuff back down and received another room. We were not certain it had not been lived in. The spouse did not appreciate this at all. Living in fear that someone is going to walk into our room because of a mistake down stairs is not restful. This is not a cheap hotel and I don't think they want to be dropped to that status. The other bad thing is the breakfast room has news blasting for breakfast. The last thing I need is bad news blasting during my vacation breakfast. I took my breakfast to the parking lot and ate. Why not a travel channel or soft music. After staying here many times over the past 12 years, I'm not certain about the next time since there are several other hotels nearby. Dissatisfied for the first time.

1867 South Roane Street Harriman TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking
  • Outdoor pool

Comfort Inn Harriman places you within a few miles (5 km) of East Tennessee Agricultural Exposition Center and Roane State Community College. This 48-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking. It's in central Harriman and also a short drive from Fort Southwest Point.


Dining

Free buffet breakfast is included with your stay.


Rooms

Comfort Inn Harriman's 48 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.


Property features

At Comfort Inn Harriman, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

96% of guests recommend this hotel

Total of 115 reviews