Holiday Inn Express Columbia2.5 out of 5.0
Recent guest reviews
The outside of the hotel looks pretty average. When you walk in it looks warm and friendly. Lady who checked us in was friendly. Pool was a tad small and no hot tub. When my son and I went swimming one night, the light in the pool was not in place and actually floating on top of the water. It was still connected so it didn't move anywhere but still broken and concerning. The hotel itself could use a cleaning. The picture outside the elevator had stuff crusted on the glass and where you eat breakfast, the bottom on the tables needs to be cleaning. Food on the floor was not cleaned up from breakfast. It was like they do 1 vacuuming at the end of breakfast and that's it. Our room was okay. Again, needed some attention to being cleaned properly. On the side of the bed where the skirt covered there were crackers from a previous occupant that you couldn't see unless you moved the bed skirt(which I did cause I had little kids with their toys going everywhere). The bathroom needs some updates. The stuff on the mirror was peeling and the mirror itself had a scratch in it. Breakfast was mediocre. Typical breakfast in a hotel. Everything warm was just from a microwave.
Very quiet even though sits right next to the interstate. Have plenty of free parking and free wifi. Provides ree hot breakfast. Staff very friendly and professional. Offers military discount. Would recommend.
This hotel is conveniently located right off the interstate. If you have a tractor trailer or any kind of trailer I would recommend this hotel because they have road access where you can park it on the side of the road while you are staying at the hotel which I thought was convenient. I only stayed a quick overnight stay for a place to lay my head for 7 hours but the hotel staff was very nice, check in was easy, clean room with an amazing shower and comfy bed. Also, was pleasantly surprised when I woke up to have my check out slid under my door so I didn't even have to bother going down and doing that. (Could be because I joined the rewards program but heck it was free so why not.)
This was a very clean, very well organized. We were greeted right away with a courteous employee. The room was clean and the beds comfy. Breakfast was hot and good. The hotel seemed newly redecorated and was inviting. We’ll be back!
Right off the expressway, its easy to find. Several gas stations nearby to fill up, but not many places to eat. Great for an overnight stay but not a vacation. Rooms are clean and updated, staff is friendly and helpful, breakfast is basic HIE variety...good enough for us. Plenty of well-lit parking.
What I really didn't understand about this property was why they charged so much. This was one of the highest rates on our entire trip, and there's nothing there! There are 3 hotels at this exit, and even fewer dining options (a Cracker Barrel and a local restaurant attached to a gas station). Also, the breakfast was among the worst among the chains that offer the free breakfast. Eggs were a rubbery consistency, and tasted terrible. Other than that, room was clean and comfortable, as we usually expect from a Holiday Inn Express.
This is and excellent hotel. I've stayed many times and have never had any type of issue. The rooms are always clean and fresh and the staff is always very friendly. I highly recommend the Holiday Inn Express Columbia.
I was driving at night and called the Holiday Inn to book a room. The desk clerk asked me to "hold please"....and I "held" for 10 minutes. Then a reservation clerk from a central location took my call. We determined that the hotel I wanted was in Columbia, TN. She asked me for all the pertinent info and then I was required to give a credit card number to hold my reservation. I told her that I was driving and due to arrive in 30 minutes and she said that she could not process the reservation without the credit card. Really? I could not talk to the front desk directly. So I chose to stay at the Hampton Inn and was much happier. And they accommodated me at the front desk when I called. I was not transferred to a central booking location either.
I got this room two days before I arrived and the lowest price, senior rate was $162. Other nights they were around $120. My room was a standard room, even though I am a platinum member. Room was very good indeed. Too bad a late reservation had to be charged more for the same room that was $112. With earlier booking. At 6AM breakfast opened officially. But there were no serving utensils for eggs and gravy and biscuits and sausage. Biscuits must have been from a previous day as they were very hard. Sausage was dried out, and darker colored, probably leftover. Nice fruit selection, but pancake machine was not working yet. Only two cups for orange juice...the next person wanted one and so I went and got coffee cup. Tv was tuned to some "live correctly" channel rather than news or weather or similar. Overrall, quite a disappointment.
Traveling through Columbia, we needed a comfy place to spend the night after a long drive. This hotel was a great choice. The hotel was very clean and the rooms were large and had a great bed. It also had a table with two chairs and a comfortable side chair which was nice for reading. The free hot breakfast was delicious!
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Columbia places you within a 15-minute drive of aMuse'um Columbia Children's Museum and James K. Polk Ancestral Home. This hotel has 73 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Wyatt Archaeological Museum and Lewisburg Recreation Center are also within a 20-minute drive.
Free buffet breakfast is offered each morning.
Holiday Inn Express Columbia's 73 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Free weekday newspapers, free local calls, and hair dryers are also standard.
At Holiday Inn Express Columbia, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Additional amenities include a meeting room, a 24-hour business center, and express check-out.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 120 reviews