Reserved 2 rooms with King Beds and then told its "first come, first serve".
There were no luggage carts and we had some heavy luggage. Fortunately the desk clerk rounded up a kitchen caterer cart and let us use it. Made all the difference.
Dirty. Exterior doors don’t lock. Housekeeping left prior occupants food in fridge. Bathtub faucet barely hanging in. Bathtub plug did not fit. Continental breakfast was scarce. Apples and pre packaged danishes. Pool and hot tub closed but gym was open?! Front desk staff was not friendly. Sketchy people like to gather it the parking lots.
The rooms were filthy. There was a used towel in the bathroom and other towels had stains that seemed to be blood. The room had crumbs (had not been vacuumed) and there was trash in the bathroom trash can (trash was never taken out) The sheets had stains that were yellow and the room itself was pretty simple. There were people walking around at night checking the cars and several car alarms went off throughout the night. There is no breakfast or pool due to covid. Elevator seemed old just like the rest of the facility. Terrible and will not come again. Not up to The Quinta standards for sure.
Very disappointed with this hotel. We first parked, there was a drug deal going on by us. The hotel says non- smoking, the entire 4th floor hall smelled like smoke. The entire 4th floor was occupied by people doing illegal activity. Lots of yelling going on in a room by the elevator. Was not a safe place to have a family stay at.
We request a shower, the hotel notice and did NOT call us to inform us. We had to stay anyways and the hotel was full so they couldn't change us to a room with the handycap shower. Pillows where super flat to the touch. In the bathroom, they didn't offer enough shampoo or conditioner, body wash.
Rooms where clean bed sheets were dirty and very soiled had to go and buy my own blanket to sleep on top of the comforter I won’t be staying their again
old hotel, not to clean, no coffee in the morning (with payed breakfast) I would never recommend it to my family or friends . Only plus... big room
The location was great near the interstate, shopping, food and points of interest.
I loved everything about my stay staff was more than happy to accomidate my every need. I only hated leaving
I loved that i could look out the window and see the mountains, oh so beautiful! Everyone was very nice, breakfast was good, wish there was some bacon or sausage other than that this place was awesome for us. Now what we didn't like was having to come back home:( , but we will be returning to stay this summer hip,hip, hooray !!
Easy check in, very pleasant staff both at check in and check out.
This was by far the worst stay at a La Quinta hotel (and I stayed during two months in one in Houston). First, after a 12 hours drive and an arrival at midnight, I was ready to get a shower... no soap bar.. I had to put on clothes again and see front desk... then I get to bed and I guess the window was left opened during the day because flies and night butterflies started a show in the room. The worst was the smell: I don’t know if it was coming from the room or the bed itself but I had to re open the window and check out as early as I could in the morning after a very short night. I will think twice before booking at another La Quinta from now.
The rooms smelled really bad. Like pet urine. Very strong odor and the carpets are very dirty.
Located within a leisurely stroll of Broadmoor World Arena, La Quinta Inn & Suites by Wyndham Colorado Springs South AP is within a few miles (5 km) of Battlefield Colorado. This 131-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is included with your stay.
All 131 rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.
La Quinta Inn & Suites by Wyndham Colorado Springs South AP offers a fitness center, a spa tub, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Reserved 2 rooms with King Beds and then told its "first come, first serve".
There were no luggage carts and we had some heavy luggage. Fortunately the desk clerk rounded up a kitchen caterer cart and let us use it. Made all the difference.
Thank you for letting us know about your stay.
Dirty. Exterior doors don’t lock. Housekeeping left prior occupants food in fridge. Bathtub faucet barely hanging in. Bathtub plug did not fit. Continental breakfast was scarce. Apples and pre packaged danishes. Pool and hot tub closed but gym was open?! Front desk staff was not friendly. Sketchy people like to gather it the parking lots.
I do apologize for the inconveniences you experienced during your stay.
The rooms were filthy. There was a used towel in the bathroom and other towels had stains that seemed to be blood. The room had crumbs (had not been vacuumed) and there was trash in the bathroom trash can (trash was never taken out) The sheets had stains that were yellow and the room itself was pretty simple. There were people walking around at night checking the cars and several car alarms went off throughout the night. There is no breakfast or pool due to covid. Elevator seemed old just like the rest of the facility. Terrible and will not come again. Not up to The Quinta standards for sure.
I am sorry to hear about your stay. Please feel to reach out to us directly if you care to discuss
Very disappointed with this hotel. We first parked, there was a drug deal going on by us. The hotel says non- smoking, the entire 4th floor hall smelled like smoke. The entire 4th floor was occupied by people doing illegal activity. Lots of yelling going on in a room by the elevator. Was not a safe place to have a family stay at.
I am so sorry to hear you had an unpleasant stay. I do appreciate you taking the time to respond.
We request a shower, the hotel notice and did NOT call us to inform us. We had to stay anyways and the hotel was full so they couldn't change us to a room with the handycap shower. Pillows where super flat to the touch. In the bathroom, they didn't offer enough shampoo or conditioner, body wash.
I do apologize for you not getting your room with the roll in shower. We have only 2 such room types and they were both occupied. They are sold on a request bases. I do apologize. I am glad you were able to come to the desk for additional shampoo and conditioner for your family. Thank you for taking the time to respond.
Rooms where clean bed sheets were dirty and very soiled had to go and buy my own blanket to sleep on top of the comforter I won’t be staying their again
Thank you for letting us know of your experience. I apologize.
Thank you for your response.
old hotel, not to clean, no coffee in the morning (with payed breakfast) I would never recommend it to my family or friends . Only plus... big room
Thank you for sharing your thoughts. If you care to discus privately, please feel free to call us directly.
Thank you for letting us know