I liked that the elevators are card activated. The hotel was nice and quiet, located in an area of great convenience to easily walk to shop, eat, play and bank.
Everything was great ...as expected!
The people have been great. The facility is beautiful and lovely with the perfect location.
The staff and property were okay, however the bathroom door was broken and would not stay shut, the air conditioner kept turning off and on from freezing to super hot through the night, and the turntable on the microwave kept rocking and spilling things, as it would not stay on the balance track. Left photos in the room and had to call 4 times to find them. Called the manager and they said he would call me back and he never did.
This hotel was great. Located with in walking distance to shops and restaurants. Parking was not bad at all, a garage across street for $3. Easy. Swimming pool open. Breakfast for a few.
Had to pay to park. Staff not as friendly. When I left a group a women at the desk did not say thank you or have a good day, they kept talking amoungst themselves. I was expecting more out of my stay. Especially since it was the Hilton.
All the staff a very helpful and pleasant. All public and the room is new and very clean. Also was moved to a mountain view room without an additional charge. Highly recommend the hotel.
Brand spanking new hotel with very nice rooms and great downtown loacation. Check-in seemed unusually slow compared with similar hotels.
Great hotel. Super clean, large rooms/ bathroom. Only thing lacking was closer parking. Had to park across the street.
Super clean and updated. Parking in garage across street. Orbitz messed up reservation and hotel didn't price match confirmed itinerary.
The hotel is great and near lots of places. However, my only complaint is that they want you to reserve the swimming pool for social distancing purpose but they failed to have someone enforcing this process. They leave it up to the hotel guest to ask other guests to leave the pool. This could create problems and conflicts.
The location was excellent and the hotel looks like brand new...
Great location, near Garden of the Gods and downtown
Hilton Garden Inn Colorado Springs Downtown places you in Central Colorado Springs, within a leisurely stroll of popular sights such as Pikes Peak Center and Colorado College. This 168-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
47-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Hilton Garden Inn Colorado Springs Downtown have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this hot springs hotel include a spa tub, conference space, and a 24-hour business center.
I liked that the elevators are card activated. The hotel was nice and quiet, located in an area of great convenience to easily walk to shop, eat, play and bank.
Everything was great ...as expected!
Sheryl, Thank you for your feedback. I am so happy that we were able to make your stay great. We hope to see you again soon.
The people have been great. The facility is beautiful and lovely with the perfect location.
Thank you for sharing your experience with us. We are truly blessed to have such a caring and wonderful staff. I will share your comments with our staff. If there is anything that we can do for you please let us know. We hope to host your stay again soon.
The staff and property were okay, however the bathroom door was broken and would not stay shut, the air conditioner kept turning off and on from freezing to super hot through the night, and the turntable on the microwave kept rocking and spilling things, as it would not stay on the balance track. Left photos in the room and had to call 4 times to find them. Called the manager and they said he would call me back and he never did.
Thank you for staying with us and providing feedback about your stay. I am sorry to hear that the maintenance was less than satisfactory for your stay. I do not receive information on your reservation through Orbitz. If you would like to talk to me about these issues I can be reached at 719 632 1000 ext 5002, if there is anything we can do to make it better please let me know!
This hotel was great. Located with in walking distance to shops and restaurants. Parking was not bad at all, a garage across street for $3. Easy. Swimming pool open. Breakfast for a few.
Thank you for staying with us and providing feedback about your stay. It is great to hear that the location and amenities were highlights to your stay. We hope to see you next time you are in the area.
Had to pay to park. Staff not as friendly. When I left a group a women at the desk did not say thank you or have a good day, they kept talking amoungst themselves. I was expecting more out of my stay. Especially since it was the Hilton.
Thank you for staying with us and providing feedback about your stay. I am sorry to hear that we did not live up to your standards. If there is anything we can do to make it right please feel free to contact us.
All the staff a very helpful and pleasant. All public and the room is new and very clean. Also was moved to a mountain view room without an additional charge. Highly recommend the hotel.
Thank you for staying with us and providing feedback about your stay. It is great to hear that the cleanliness was a highlight about your stay. We hope to see you next time you are in the area.
Brand spanking new hotel with very nice rooms and great downtown loacation. Check-in seemed unusually slow compared with similar hotels.
Dear John, Thank you for staying with us, we appreciate you taking the time to give us your feedback. It is great to hear that the location was a highlight to your stay. We hope to see you next time you are in the area!
Great hotel. Super clean, large rooms/ bathroom. Only thing lacking was closer parking. Had to park across the street.
Dear JennA, Thank you for staying with us and providing feedback about your stay. It is wonderful to hear that the hotels cleanliness and rooms were highlights of your visit. Parking is always different at downtown properties, I always recommend calling ahead when booking at a downtown property and seeing what they recommend for parking.
Angela, Thank you for taking the time to share your feedback. I am so happy to hear that you enjoyed your stay. We do hope to see you again soon.