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Best Western Executive Inn & Suites

2.5 out of 5.0

Recent guest reviews

I was not given a receipt. They said it would be emailed to me. Parking lot not well lit. Hotel was hard to find at night . BREAKFAST WAS GREAT!!!

It was really nice. The room was huge. It's not a long drive at all to get to Garden of the Gods or Pikes Peak. I would stay here again.

Rooms are small. My check out was on the 24th and on the 23rd when i was at my son's graduation I got a call from the front desk. Since I was at a graduation I didn't answer, but after I listened to the voice mail that was left asking me why I had my stuff still in the room when checkout was at 11. So afraid my things were going to be removed from the room I started to head back to hotel, missing pics with my son. On my way I received a call from the front desk personnel who insisted I was checking out that day, as she argued with me about my check out time I told her I would be arriving shortly to discuss further. Upon arrival they still have not clear up the confusion, it wasn't until I showed them my itinerary before they could get things right. They apologized but the damage was already done, I missed cap and gown pics on my son's graduation.......

Bed linens were a bit stained in places and carpet was well worn. Room needs better lighting, I found it a little too dark and each light has its own switch, a minor annoyance. Otherwise it was a great stay-- quiet and rather safe location for that particular area of town. Bed was incredibly comfortable, all the fixtures were newer, overall the place looked high-end and upscale. Worth the price, which was average for this type of hotel. No issues with staff, just an overall good experience. I recommend it.

The hotel was both affordable and convenient to our destination which led us to select this hotel. My Wife and I were both glad we did as the staff was top notch and the breakfast was excellent. Our room was very clean and had all the amenity's that were listed.

Quiet, decent breakfast, nice pool and spa and clean place to stay.

Just really nice staff made it outstanding and breakfast was out of this world. Not the same old stuff but great

Nice hotel and pretty comfortable beds. Only negative is that they don't have an elevator to the second floor. We had a lot of luggage and it was difficult to carry it all upstairs.

Good price for this hotel. Not super-fancy but everything we needed was close-by. Only issue was a missing iPhone charger but the staff made up for it.

this is a clean and very quite hotel and they are always helpful

Great place to stay near many of Colorado's best attractions like Peak's Pike and great hiking adventures.

The location was extremely convenient and the staff was wonderful. Parts were being renovated and re-painted, but it was never intrusive. The only detriment was that conversations and noises from adjacent rooms were annoying.

great! arrived late, everyone was great. this survey is more or a pain than anything!

The rates are very reasonable. There are plenty of Fast food, and Restaurants nearby with access to major Highways. This Hotel needs an elevator for limited mobility guests ! The Breakfast bar needs bigger coffee dispensers and more personnel to help preparing breakfast. The door locks and pass keys need to be replaced with new hardware.

I was there on a business trip, The staff was extremely nice and accommodating. The room was very nice and clean. The bed was extremely comfortable. On the first day of the stay, the free breakfast was awesome but on the second day it seemed like they may have more people eat breakfast there than they had prepared for and they had run out of bagels and yogurt and there were only two sausages left and they were overcooked. The hotel was hidden behind other businesses and without a car was it was hard to walk to the local mall, etc.

We got what we paid for. A nice experience. The hotel was in a nice area which made us feel safe.

just soem much needed relaxing. We went up to the zoo, it was a very large zoo great time my son loved it. Would definatly recommend to go see. Had our truckk battery die but the hotel helped us

Just in for one night on business trip. Room was very comfortable as was the bed. Very clean. Did not use pool but looked great for kids. Had to leave prior to breakfast but looked good.

We enjoyed our stay - suite was comfortable and just right for the three of us. The staff were helpful and hard working. We attended an event at the World Arena and found it close as well as nice restaurants. Having an elevator for luggage would have been appreciated.

My stay overall was great. I had an incident with a spider in my room that I quickly killed and found no more in there. I told the staff and they were very apologetic and took precautions in my room (sprayed I guess). The bed was comfortable and the breakfast was superb. I would definitely recommend this hotel and I will be staying there again when I visit.

1440 Harrison Road Colorado Springs CO

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of World Arena, Best Western Executive Inn & Suites is within 3 miles (5 km) of Battlefield Colorado. This 84-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also near this Colorado Springs hotel are United States Olympic Complex and Millibo Art Theatre.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All of Best Western Executive Inn & Suites's 84 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 39-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

Guests staying at Best Western Executive Inn & Suites enjoy an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Small Room)

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Suite, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Guest reviews for Best Western Executive Inn & Suites

Everyone (9) Couples (26) Business (14) Family (22) Other (5) Friends (6)
3

no smoking room stunk like cigarette smoke

Everyone

I was not given a receipt. They said it would be emailed to me. Parking lot not well lit. Hotel was hard to find at night . BREAKFAST WAS GREAT!!!

By , from Colorado Springs on Aug 23, 2017

Review comment responded on Sep 11, 2017

Dear Regan, First of all thank you for your feedback. Because you did book through third party and your stay was prepaid the third party would have had you emailed the receipt. We are pleased that you enjoyed your breakfast. Thank you for choosing Best Western.

5

nice

Everyone

It was really nice. The room was huge. It's not a long drive at all to get to Garden of the Gods or Pikes Peak. I would stay here again.

By , from Florida on Jun 26, 2017

Review comment responded on Jul 25, 2017

Dear Steph, Thank you for your time to leave feedback. We are glad you enjoyed your stay. We hope to see you again in the near future.

3

this hotel is located in the ghetto.

Everyone

Rooms are small. My check out was on the 24th and on the 23rd when i was at my son's graduation I got a call from the front desk. Since I was at a graduation I didn't answer, but after I listened to the voice mail that was left asking me why I had my stuff still in the room when checkout was at 11. So afraid my things were going to be removed from the room I started to head back to hotel, missing pics with my son. On my way I received a call from the front desk personnel who insisted I was checking out that day, as she argued with me about my check out time I told her I would be arriving shortly to discuss further. Upon arrival they still have not clear up the confusion, it wasn't until I showed them my itinerary before they could get things right. They apologized but the damage was already done, I missed cap and gown pics on my son's graduation.......

By on May 29, 2017

Review comment responded on Jul 25, 2017

Thank you for your feedback. Our entire team apologizes for the inconvenience during your stay. We always just want to make sure that every guest is welcomed during their stay. This was a misconception of the front desk staff and we do apologize. Thank you for staying with Best Western.

4

nice stay, modern, updated, comfortable

Everyone

Bed linens were a bit stained in places and carpet was well worn. Room needs better lighting, I found it a little too dark and each light has its own switch, a minor annoyance. Otherwise it was a great stay-- quiet and rather safe location for that particular area of town. Bed was incredibly comfortable, all the fixtures were newer, overall the place looked high-end and upscale. Worth the price, which was average for this type of hotel. No issues with staff, just an overall good experience. I recommend it.

By , from Colorado Springs on Mar 2, 2017

Review comment responded on Apr 13, 2017

Mr. Quakerj, Thank you for your time to leave feedback. We do apologize that some of the linen looked worn out. We will make sure to address that. We are still happy to read that your overall stay was nice and that you had no other issues. Thank you again for staying with us.

5

nice hotel with 5 star staff

Everyone

The hotel was both affordable and convenient to our destination which led us to select this hotel. My Wife and I were both glad we did as the staff was top notch and the breakfast was excellent. Our room was very clean and had all the amenity's that were listed.

By on Feb 13, 2017

Review comment responded on Apr 13, 2017

Dear Guest, Thank you for leaving a feedback. We are glad that the staff made your stay pleasant and welcoming. We are always committed to make sure that our guest feel welcomed and get excellent service from room cleanliness to breakfast. Thank you again for choosing our brand hotel.

4

nice pool and spa

Everyone

Quiet, decent breakfast, nice pool and spa and clean place to stay.

By , from h on Sep 11, 2016

5

staff was super and the breakfast was 5 plus

Everyone

Just really nice staff made it outstanding and breakfast was out of this world. Not the same old stuff but great

By , from Livermore, Colorado on Jun 12, 2016

Review comment responded on Jul 1, 2016

Thank-you so much for staying with us and for your kind comments! We hope to see you again in the future!

4

nice hotel

Everyone

Nice hotel and pretty comfortable beds. Only negative is that they don't have an elevator to the second floor. We had a lot of luggage and it was difficult to carry it all upstairs.

By on May 13, 2016

4

nice, cost effective option

Everyone

Good price for this hotel. Not super-fancy but everything we needed was close-by. Only issue was a missing iPhone charger but the staff made up for it.

By , from Denver, CO on May 10, 2016

5

good trip

Couples

this is a clean and very quite hotel and they are always helpful

By on Jan 23, 2016