This hotel is simply in it's own class, even with COVID restriction they managed to offer an amazing service and high quality service. Great little lobby bar, rooms are spacious, clean and really nicely decorated. Best mattress I have slept on in a hotel as well.
Very comfortable bed and quiet dark room. Great customer service. Spa and gym were closed so lost a start there. Overall would highly recommend staying here.
The rooms were beautiful and the beds were extremely comfortable. The staff was helpful and prompt. They gave us great ideas of where to eat and what to do. I'd stay here again in a heart beat.
Read this review if you don't read any others! This hotel was a terrible disappointment. The room was nice enough but the service was awful. To start, there was no regular coffee provided and the coffee maker (the one amenity the room had) was broken and we had to request a new one. The spa and gym were closed which was not advertised anywhere on their 3rd party offerings. There was a terrible smell outside in the hall almost the entire time we stayed but the real problem was that our room didn't get serviced either day we stayed, despite requesting service specifically on the 2nd day. The downtown area was not very nice either (weird people screaming outside the hotel for example). Spend your money staying in a nicer part of Colorado Springs, close to Hacienda Colorado. That has lots of shopping and restaurants and easy access to fun stuff.
broken fixtures. cramped room. no coffee. no parking.
Location was great for walking downtown and also access to major roadways.
I love the hotel history and exposed brick in the rooms. The service and staff was wonderful. My only compliant was the rooms need to be repainted lots of ding, scrates and marks on the walls. Also, need to provide mini iceboxes in the rooms
The history of the building was unique. Very nice bar and courtyard and close to everything downtown. The bed was outstanding! Very comfortable and quiet.
The location is perfect for being able to walk around Colorado Springs! There were great happy hour specials. I would have liked to have seen some breakfast specials or deals as well.
Very nice property, very quiet. Nice pub close by.
Such a wonderful hotel. The property has so much history and impeccably designed and decorated. The staff was wonderful to work with and so friendly. I love staying here.
Beautiful building with interesting history and charming historic touches. Great location. Excellent staff.
Located in Downtown Colorado Springs within a short walk of Pikes Peak Center, The Mining Exchange, A Wyndham Grand Hotel & Spa is within a mile (2 km) of other popular sights such as Colorado College. This 4-star hotel has 117 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour fitness center.
Enjoy a leisurely bite to eat at Springs Orleans, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
The Mining Exchange, A Wyndham Grand Hotel & Spa's 117 rooms are soundproofed and provide coffee makers, free weekday newspapers, and ceiling fans. Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.
Guests staying at The Mining Exchange, A Wyndham Grand Hotel & Spa enjoy access to a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 20 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include conference space, a business center, and coffee/tea in a common area.
This hotel is simply in it's own class, even with COVID restriction they managed to offer an amazing service and high quality service. Great little lobby bar, rooms are spacious, clean and really nicely decorated. Best mattress I have slept on in a hotel as well.
Thank you for the great rating! We hope to see you again soon.
Thank you for the great review! We hope to see you again soon.
Very comfortable bed and quiet dark room. Great customer service. Spa and gym were closed so lost a start there. Overall would highly recommend staying here.
Thank you for sharing your feedback with us. We apologize that the spa and gym are still closed. We hope to open them both up in the near future. Thank you for staying with us!
Thank you for staying with us. We're glad you had a great time and we hope to see you again soon!
The rooms were beautiful and the beds were extremely comfortable. The staff was helpful and prompt. They gave us great ideas of where to eat and what to do. I'd stay here again in a heart beat.
Thank you for your feedback. I will share this with the staff who will be encouraged by your kind remarks. We hope to see you again in the future!
Read this review if you don't read any others! This hotel was a terrible disappointment. The room was nice enough but the service was awful. To start, there was no regular coffee provided and the coffee maker (the one amenity the room had) was broken and we had to request a new one. The spa and gym were closed which was not advertised anywhere on their 3rd party offerings. There was a terrible smell outside in the hall almost the entire time we stayed but the real problem was that our room didn't get serviced either day we stayed, despite requesting service specifically on the 2nd day. The downtown area was not very nice either (weird people screaming outside the hotel for example). Spend your money staying in a nicer part of Colorado Springs, close to Hacienda Colorado. That has lots of shopping and restaurants and easy access to fun stuff.
We are disappointed you did not enjoy your stay. We do not test our coffee machines daily and rely on guest to tell us when they are broken. We apologize for the housekeeping issues and will investigate where the disconnect happened. Unfortunately we do not control 3rd Party listings. We provide them with correct information and it is there responsibility to correctly display that information. This is why we advocate to always book directly with the hotel. We are a Downtown property and just like any city have the uniqueness of what that brings in people, shopping and restaurants. Within just a couple of blocks there is a huge variety of restaurants and original shopping experiences. We hope you enjoy the more suburban areas of Colorado Springs.
We are pleased you enjoyed your stay.
broken fixtures. cramped room. no coffee. no parking.
Thank you for taking the time to tell us about your experience at The Mining Exchange A Wyndham Grand Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Mining Exchange, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Location was great for walking downtown and also access to major roadways.
We're pleased that you enjoyed your stay with us, thank you for your review!
Thank you for staying with us, and leaving the great review!