I've stayed at the hotel several times before. Considerable renovation going on which wasn't disclosed when I made my reservation. Once complete if I stay there again my comments could be better
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Our go to hotel on the Springs!
This our third stay, aways overlooking an alley. Like to look out on the city sometime. The sink hot water flow was weak. The inner curtains did not fully close. These were minor, the room was overall very nice. We'll be back.
We were surprised that the property didn’t have parking. We elected the $25/day valet service as it was only a few dollars more than the per day parking at the nearby city parking garage because if we left the city garage and re- entered it on the same day, the clock would start over again and we’d exceed the $25 of the valet service.
Excellent service
The view was nice but the mattress pad on the bed had a pee stain yuck
The bathrooms were very modern and spotless! Easy access to a wedding event.
Personnel were outstanding. Slow getting our coffee machine switched out, but other than that we had a great time, & they were wonderful
Friendly and helpful staff were great, close to lots of downtown dining options, and comfy beds. The rooms were nice, except needed some maintenance such as a couple light fixtures not working, missing adapter to the combo alarm clock/phone charging dock, and the water from the shower somehow finding a way under the glass door out to the main floor, making it unsafe and slippery and requiring a couple towels to absorb up. Overall great stay in Colorado Springs!
Staff were very friendly. Wish there was a pool and restaurant.
Older property. Nice and quiet room. Great location in downtown. Majority of staff was great. Hotel had NO coffee for customers on multiple mornings. According to a very rude and defensive manager, coffee was reserved for banquet events. Had to walk to a coffee shop down the street in below zero windchills to get my cup of morning lava.
Very cool historic building… hotel with vintage charm !
What a great and beautiful hotel! Very charming and warm and cozy. I will def stay here every time in Co springs! The staff is helpful and friendly and the rooms are cozy and the beds are pillow top so very comfortable! Love it!
walkable to bars and food
For being a downtown location it was super quiet, it was great to walk around downtown.
Very welcoming. Great location. Clean, quiet, large rooms.
Located in Downtown Colorado Springs, The Mining Exchange, A Wyndham Grand Hotel & Spa is within a 5-minute walk of sights such as Colorado Springs City Auditorium and Acacia Park. This 4-star hotel has 117 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour gym.
Enjoy a leisurely bite to eat at Springs Orleans, the hotel's onsite restaurant. You can sip a beverage at the coffee shop/cafe.
42-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free weekday newspapers, and ceiling fans are other standard amenities.
Guests staying at The Mining Exchange, A Wyndham Grand Hotel & Spa enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 45 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include conference space, a business center, and a computer station.
I've stayed at the hotel several times before. Considerable renovation going on which wasn't disclosed when I made my reservation. Once complete if I stay there again my comments could be better
.
Thank you for taking the time to respond! Glad you had a great stay! We look forward to seeing you soon! Best, The Front Desk
Our go to hotel on the Springs!
Thank you! We appreciate our repeat guests! )There are many changes coming to our property including an Italian Restaurant. We look forward to seeing you again!Sincerely,Front Desk TeamThe Mining ExchangeColorado Springs, Colorado
This our third stay, aways overlooking an alley. Like to look out on the city sometime. The sink hot water flow was weak. The inner curtains did not fully close. These were minor, the room was overall very nice. We'll be back.
Thank you for taking the time to respond. We appreciate our guests and any feedback provided. We look forward to your return!Sincerely,Front Desk TeamThe Mining Exchange
We were surprised that the property didn’t have parking. We elected the $25/day valet service as it was only a few dollars more than the per day parking at the nearby city parking garage because if we left the city garage and re- entered it on the same day, the clock would start over again and we’d exceed the $25 of the valet service.
Thank you for taking the time to respond. We appreciate our guests feedback regarding your stay. Downtown parking is a challenge, we most certainly suggest valet! We hope to see you in the future. Sincerely, Front Desk Team
Excellent service
Thank you for providing feedback for the Hotel! We hope to see you again soon!
The view was nice but the mattress pad on the bed had a pee stain yuck
Thank you for letting us know about your experience! We hope that you will give us another chance to provide you a comfortable stay! Your feedback will be used to help improve guest satisfaction, specifically the bedding. Have a great day!
The bathrooms were very modern and spotless! Easy access to a wedding event.
Thank you for taking the time to respond. We appreciate our guests and look forward to your return! Sincerely, The Front Desk Team The Mining Exchange
Thank you for taking the time to respond. We appreciate your feedback and we are sorry you were not made aware of the renovations in advance. We hope you will give us another chance when it is all finished! - Best, The Front Desk