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Recent guest reviews

The room air-conditioning would not cool the room below 80 completely unacceptable

Great check-in staff

It was fine. There are few staff and no daily housekeeping, which I’ve personally never felt was necessary (but we only stayed the weekend). Everyone we spoke to was friendly and helpful. Still no pool/fitness center for obvious reasons. Just wish a bit more care went into the rooms. Stray hairs, a casual stain. You know. But it felt on par with what we paid.

The first room we were placed had brown stained sheets still on the sofa bed. We were placed in a different room (no upgrade or offerings) that had zero towels, loose potato chips around the coffee station, and the bathroom floor had

The location is great, which was the reason why I chose it, however I was a bit disappointed with the room itself(stains on the carpet, chair, and wall. The staff was amazing. I did enjoy though, I just most likely will choose another hotel next time in the same area.

The hotel was really a prime location. The staff was absolutely awesome and very friendly and informative. With things starting to open up, there were some thing that were still closed like the restaurant, coffee shop, and pool, otherwise I really enjoyed my stay.

$

I did not enjoy this establishment. The check in was late. The staff was short. Anytime I asked questions or a request, I would get a response hours later. I asked for silverware two days in a row; the hotel did not have any. I had to keep asking for coffee in the lobby. In addition, I noticed there was a stain on my sheets. I called at 10:00 am to get them changed. When I came back at around 3:00 pm, the sheets were still not changed. Then, the manager asked me if I wanted to change them myself. I do not plan on staying here at this location. It was extremely unprofessional to me.

Room was too warm and uncomfortable to sleep at night. Temperature is regulated so couldnt cool off. Will not be staying again.

The AC was out. My room never went below 80 degrees. When I asked about it they just blamed it on the pandemic and said the hotel hasn’t been full so it’s not their problem. Great philosophy for a $165 Hilton hotel room in downtown Denver?

I’ll start with what was good-Christopher. The air conditioning and hot water did not work. They brought us a fan, still too hot. The place was dirty. I felt sorry for the staff, they tried to find new ways to say sorry everyday to multiple people waiting in line. It was terrible.

The hotel was ok, is really close to everything in downtown, museums and 16th street mall. They need to be careful when cleaning the room, I saw some stains in the toilet. The parking fee is expensive, I have paid less in other hotels in the same area and with valet-parking, I recommend looking for parking outside their parking garage.

This hotel sells their devices and when you get there, they will tell you that they don’t have hot water and move you to other hotel (in my case that that hotel didn’t have hot water either)...horrible experience and is worst when is snowing, you get to the hotel after a 4/30 hours of flying, 2 hours getting a rental car and your body is just tired...👎

The staff was very welcoming and friendly. They were quick to respond to issues that arose. However there were a few problems that were disappointing. The inability to obtain hot water in the mornings until 10 am. was most annoying. General maintenance was not up to standard of Hilton name.

We are arrived earlier than the check in time, but the staff was able to check us in. It made our stay even better.

Great hotel had fun. Nice location nice bed and staff

I did not check in and cancelled reservations and they still charged my card

I was happy of the location of the Hotel but the surroundings were unpleasant and at times dangerous.

The place is newly open, rooms are nice, amenities are all open. Good location 1 step at the beach. Friendly staffs.

Welton Street Denver CO

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • 24-hour fitness center
  • Concierge services
  • Laundry facilities

Located in Downtown Denver, Hilton Garden Inn Denver Downtown is adjacent to Colorado Convention Center and within a 5-minute walk of Paramount Theater. The 221 rooms at this 3-star hotel include sitting areas, refrigerators, and microwaves.


Dining

To-go breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service.


Rooms

All 221 air-conditioned accommodations feature sitting areas. Guests can expect 32-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

Hilton Garden Inn Denver Downtown features a 24-hour fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 34 per day. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, laundry facilities, and a reception hall.

Room options

King Room, Mountain View

1 King Bed | Sleeps 3

Queen Mountain View Toilet & Shower Grab Bars

2 Queen Beds | Sleeps 4

Queen Corner Full ADA (roll in shower)

2 Queen Beds | Sleeps 4

Standard King Premium w/ Snacks

1 King Bed | Sleeps 3

Guest reviews for Hilton Garden Inn Denver Downtown

Everyone (20) Business (1) Couples (7) Family (10)
1
Family

The room air-conditioning would not cool the room below 80 completely unacceptable

By on Aug 11, 2021

5
Family

Great check-in staff

By on Aug 3, 2021

3
Partner Couples Friends

It was fine. There are few staff and no daily housekeeping, which I’ve personally never felt was necessary (but we only stayed the weekend). Everyone we spoke to was friendly and helpful. Still no pool/fitness center for obvious reasons. Just wish a bit more care went into the rooms. Stray hairs, a casual stain. You know. But it felt on par with what we paid.

By on Jul 31, 2021

2
Everyone

The first room we were placed had brown stained sheets still on the sofa bed. We were placed in a different room (no upgrade or offerings) that had zero towels, loose potato chips around the coffee station, and the bathroom floor had

By on Jul 31, 2021

3
Everyone

The location is great, which was the reason why I chose it, however I was a bit disappointed with the room itself(stains on the carpet, chair, and wall. The staff was amazing. I did enjoy though, I just most likely will choose another hotel next time in the same area.

By on Jul 14, 2021

5
Family

The hotel was really a prime location. The staff was absolutely awesome and very friendly and informative. With things starting to open up, there were some thing that were still closed like the restaurant, coffee shop, and pool, otherwise I really enjoyed my stay.

By on Jul 7, 2021

3
Family

$

By on Jul 6, 2021

2
Everyone

I did not enjoy this establishment. The check in was late. The staff was short. Anytime I asked questions or a request, I would get a response hours later. I asked for silverware two days in a row; the hotel did not have any. I had to keep asking for coffee in the lobby. In addition, I noticed there was a stain on my sheets. I called at 10:00 am to get them changed. When I came back at around 3:00 pm, the sheets were still not changed. Then, the manager asked me if I wanted to change them myself. I do not plan on staying here at this location. It was extremely unprofessional to me.

By on Jul 2, 2021

3
Everyone

Room was too warm and uncomfortable to sleep at night. Temperature is regulated so couldnt cool off. Will not be staying again.

By on Jun 24, 2021

1
Business Business

The AC was out. My room never went below 80 degrees. When I asked about it they just blamed it on the pandemic and said the hotel hasn’t been full so it’s not their problem. Great philosophy for a $165 Hilton hotel room in downtown Denver?

By on Jun 13, 2021

Hilton Garden Inn Denver Downtown

1400 Welton Street, Denver, CO 80202
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