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The Academy Hotel Colorado Springs

3.5 out of 5.0

Recent guest reviews

Pros: BREAKFAST--buffet w/made to order omelets. Incredible value. BED--very comfortable INTERNET--fast, worked well CLEAN--very LAUNDRY on 2nd floor Cons: Room-- *The first room we were given on ground floor had an off smell. Like a pet store. Thought this was a no-pets-allowed facility but later spotted a large dog in a hallway on the 2nd floor. Maybe it was just passing through? *The second room we were given was good. Except be aware that you may be given a room like ours that overlooks the atrium where breakfast is served. While surprisingly quiet, you will smell breakfast at a very early hour. *Elevator service--there is none. Be aware that you may be given a room on the 2nd floor & you will need to haul your luggage up there yourself. Porter service was offered but not enthusiastically. So we lugged it ourselves. *Pool--water looked cloudy so we didn't go in. *Shower/bathroom--the handheld shower was usable but basically like standing under the kitchen faucet, with very low water pressure. And the temperature fluctuated between very cold & very hot, if someone flushed or used water in neighboring rooms. Something to be aware of especially for children. Also weird was that the towel rack was actually inside the shower. While the towels didn't actually get wet bc the water pressure was low, it was a weird place to keep towels. Bath sink was pretty but glass & no place to put stuff. Micro/coffee is inconveniently in bath area, better to put in living area w/fridge.

It was nice the staff was very willing to help in anyway I would come back here

Very friendly staff! Loved our stay. The kids loved the pool our only complaint was the pool was very dark in the evening and very hard to keep eye on the kids in the water. Other parents were concerned as well. We would most defiantly come stay with your hotel again.

Amazing stuff, made us feel welcomed and cared for. The lobby reminded very nice indoor water park in the mountain resort we visited once. The free breakfast had a lot of choices. We stayed 2 days and chose to have dinner in the lobby restaurant both nights. The room was clean and comfortable, but the fan/AC was noisy, unfortunately. Overall, it was very pleasant stay.

Cleaning lady was excellsnt and friendly . Helped out and did a very good job .

We have a special needs daughter and assumed they had an elevator. We were wrong and the 1st night we have to carry her and all her supplies up 2 flights. Not an easy task. Thankful we got moved the following day but no mention online of lack of elevator and it should be listed.

I really enjoyed our room and the staffs were very friendly. The pool however looks very dirty. It appeared as if it was not cleaned for a very long time. My kids were very excited to use the pool but after seeing the condition, they didn't dare to use it. The furnitures in the lobby looks old and worn out. Happy hour food was a joke. We ordered nacho and chicken wings and they were disgusting. I really feel bad writing this but i hope the management will take this as constructive criticism.

We had a great stay with 3 kids. Friendly staff. Nice indoor pool w/water toys :)

Good amenities and awesome breakfast included. Very nice lobby.

Clean, but old, uncomfortable mattresses. Nice lobby.

Stay was very comfortable. Liked the free breakfast. Restaurant was reasonably okay for dinner.

Old hotel but they are updating. Great breakfast buffet. Very helpful and friendly staff

The hotel is a bit older and the rooms have new and old amenities. For example, the rooms have a nice updated tv's but, they have an antiquated air conditioner/heater system. The room furniture is nice looking but the desk was wobbly and unsafe in my opinion. So for a short stay-yeah it's fine, but if I was in the area for a week or more I'd find and updated modern hotel.

Well I decided to book this hotel because of its four star rating. Everything went smooth as far as check in. I entered my room and decided to shower. While showering I look up and see an air vent caked with dust. I spoke to the supervisor which was Tiffany. She was nice enough to upgrade me to a new room. At this point I go to my new room and shower and find hair stuck on the walls of the shower. Disgusting. All in all I learned my lesson. I will only book big chain hotels with five star rating.

staff was friendly and helpful whenever needed at the front desk to the morning buffet and evening restaurant. Thanks again! some tree branches rubbing on the window were promptly trimmed away in the evening and they had a cord for my wife to hook her lap top up to the tv in the room even though she forgot it at home. great service!

Extremely friendly staff at check in, wonderful breakfast every morning with great food selections. Since my daughter has an appointment at USAFA, the hotel is about 1mile away. Very convenient. The Falconbar is pleasant and welcoming

Enjoyed my stay, close to malls many good restaurants.

Great place to stay for a week. You get a great value for your money. The decor was a bit dated but it was well worth the cost to stay. The gym was small and the equipment was not fully functional.

This is our second stay at this hotel. We loved it the first time and this time it was still a good hotel. The hallways and bathrooms could use some repair and upgrades but rooms were nice. Food at the restaurant was surprisingly good...although portion sizes were small. We had a 10 dollar off coupon so the price was good. We will likely stay again. My only gripe, the mattresses were not that comfortable and the air / heater was noisy.

Beautiful lobby experience with character and ambiance, including a large gas fireplace and lots of comfortable and cozy seating around it. Clean, well appointed rooms with nice amenities such as microwave and refrigerator. The staff was friendly and helpful and the included breakfast was top rate. Very quiet and overall a great stay! Highly recommend it! A super value!

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 1 King Bed (Pet Friendly)

King 1 | Sleeps 5

Standard Room, 2 Queen Beds (Pet Friendly)

Queen 2 | Sleeps 5

Guest reviews for The Academy Hotel Colorado Springs

Everyone (51) Couples (36) Business (10) Family (29) Friends (2) Other (6)
4

breakfast makes this worthwhile

Everyone

Pros: BREAKFAST--buffet w/made to order omelets. Incredible value. BED--very comfortable INTERNET--fast, worked well CLEAN--very LAUNDRY on 2nd floor Cons: Room-- *The first room we were given on ground floor had an off smell. Like a pet store. Thought this was a no-pets-allowed facility but later spotted a large dog in a hallway on the 2nd floor. Maybe it was just passing through? *The second room we were given was good. Except be aware that you may be given a room like ours that overlooks the atrium where breakfast is served. While surprisingly quiet, you will smell breakfast at a very early hour. *Elevator service--there is none. Be aware that you may be given a room on the 2nd floor & you will need to haul your luggage up there yourself. Porter service was offered but not enthusiastically. So we lugged it ourselves. *Pool--water looked cloudy so we didn't go in. *Shower/bathroom--the handheld shower was usable but basically like standing under the kitchen faucet, with very low water pressure. And the temperature fluctuated between very cold & very hot, if someone flushed or used water in neighboring rooms. Something to be aware of especially for children. Also weird was that the towel rack was actually inside the shower. While the towels didn't actually get wet bc the water pressure was low, it was a weird place to keep towels. Bath sink was pretty but glass & no place to put stuff. Micro/coffee is inconveniently in bath area, better to put in living area w/fridge.

By , from Bonner Springs KS on Aug 23, 2017

4
Everyone

It was nice the staff was very willing to help in anyway I would come back here

By , from pittsburgh on Aug 22, 2017

4

great location to lots of adventures!

Everyone

Very friendly staff! Loved our stay. The kids loved the pool our only complaint was the pool was very dark in the evening and very hard to keep eye on the kids in the water. Other parents were concerned as well. We would most defiantly come stay with your hotel again.

By , from iowa on Aug 18, 2017

4

more than a hotel

Everyone

Amazing stuff, made us feel welcomed and cared for. The lobby reminded very nice indoor water park in the mountain resort we visited once. The free breakfast had a lot of choices. We stayed 2 days and chose to have dinner in the lobby restaurant both nights. The room was clean and comfortable, but the fan/AC was noisy, unfortunately. Overall, it was very pleasant stay.

By , from Washington state on Aug 10, 2017

4

room service

Everyone

Cleaning lady was excellsnt and friendly . Helped out and did a very good job .

By , from chicago on Aug 3, 2017

2

no elevators

Everyone

We have a special needs daughter and assumed they had an elevator. We were wrong and the 1st night we have to carry her and all her supplies up 2 flights. Not an easy task. Thankful we got moved the following day but no mention online of lack of elevator and it should be listed.

By , from Minneapolid on Aug 2, 2017

3

room was nice

Everyone

I really enjoyed our room and the staffs were very friendly. The pool however looks very dirty. It appeared as if it was not cleaned for a very long time. My kids were very excited to use the pool but after seeing the condition, they didn't dare to use it. The furnitures in the lobby looks old and worn out. Happy hour food was a joke. We ordered nacho and chicken wings and they were disgusting. I really feel bad writing this but i hope the management will take this as constructive criticism.

By , from WA on Aug 1, 2017

5
Everyone

We had a great stay with 3 kids. Friendly staff. Nice indoor pool w/water toys :)

By on Jul 24, 2017

5

excellent friendly staff and service.

Everyone

Good amenities and awesome breakfast included. Very nice lobby.

By on Jul 19, 2017

4

conveniently located

Everyone

Clean, but old, uncomfortable mattresses. Nice lobby.

By , from NJ on Jul 6, 2017