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Recent guest reviews

I liked the setting and the hotel itself. I didn’t like that they didn’t have my reservation they didn’t have towels in my room and there was old food in my fridge.

The staff is friendly, evening appetiters and drinks were wonderful, the pool & hot tub, the rooms are great how they are separated from the living room, and waking up to a enormous breakfast was terrific. The stay was fantastic!! Thank you

Loved the made to order omelettes! Was also able to print from the business center with no problems. We had a wonderful stay.

Beautiful location. The hotel was bright. The room set up is the best in the business. I sleep really well.

The room we stayed in was outdated and not arranged well for a multi-night stay (the bathroom is tiny compared to the rest of the room, which has a ton of wasted space). The hotel makes up very well with the breakfast (which has a great omelette bar), and the evening reception (which was great to come back to after a day of hiking). The staff was friendly and helpful as well.

The property is very nice. However, they must be under staffed. There was trash throughout the common areas. The same trash that was in the common areas the night before was still there the next morning.

The mattress was so soft that we did not get much rest. They need new mattresses and the bathroom paint is peeling off ceiling and wallpaper is coming off wall.

Our room wasn't ready until 5 and when we got the fridge was full from the previous guests that had stayed there. There were no trash bag liners in the ice box or waste baskets. The room had smelled like cleaner used on vomit. There was not enough food at breakfast; waited 30 minutes to get a waffle or pancake and still wasn't able to get that. It definitely seemed the property was extremely understaffed. Every interaction I had with the staff was pleasant though; very professional and kind. Overall, we paid a lot of money for a little get away and didn't feel that it was worth it.

Beautiful property & well maintained... We enjoyed our stay....

As always, a nice open suite with great breakfast options in the morning. I highly recommend the made to order Denver omelette.

Since I booked through Orbitz, the front desk made sure to let me know several times I had a “prepaid” room and they couldn’t do anything for me and to call Orbitz when I needed to cancel one day of our stay on a fully cancelable reservation. Orbitz customer service was wonderful on the other hand. I just felt like a second class citizen from the staff for having a “prepaid” room. Otherwise it was a nice updated hotel.

Everything was great. Rooms were large, beds were very soft, and you can't argue with free drinks and snacks at happy hour everyday. The only thing that would keep this place from 5 stars all the way around is that the bathrooms are pretty dated and the elevators are super slow--except the doors, which will scare the **** out of you when they close at warp speed with people still getting on (a little freaky and unneccesary). Other than that; awesome.

Nice hotel, staff was very friendly, great service in the rooms, the breakfast was very good.

We stayed at this hotel for my sons soccer team tournament and there are 25 players on his team. I had to arrange a team dinner for them so called the hotel to see what could be done. I spoke with Kristen and she couldn't have been more helpful. We arranged for Carrabba's to cater the dinner and she even called the restaurant the day before to make sure all the details were straight and called me to let me know everything was set. The dinner was fantastic, the banquet room was perfect and the hotel was very comfortable. They have a great complimentary reception with a ton of places for people to gather and hang out, and of course, a terrific complimentary breakfast! Would love to stay at this hotel again!

I’ve stayed at many Embassy Suites from Hawaii to Washington D.C. This was my first disappointing stay. The bathroom was small and quite difficult to move around in. There was only one hook on the door for towels. There were 3 of us sharing the room. There was no room service on a few of the 6 days I was there. This was the first Hilton hotel that my Hilton app room key didn’t work. When I checked in, I was told it was too late to activate that feature on my Hilton app. I called twice before arrival to let them know my arrival time. I also messaged the hotel from the Hilton app without a response.

Commerce Center Drive Colorado Springs CO

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Briargate, Embassy Suites Colorado Springs is 0.8 mi (1.3 km) from Adventure Golf and Batting Cages and within a 15-minute drive of other popular attractions like United States Olympic Complex. This 3.5-star hotel welcomes guests with 205 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free cooked-to-order breakfast. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 205 air-conditioned accommodations afford space to spread out with a separate bedroom and living rooms. 32-inch TVs come with cable channels, and guests can stay connected with wired Internet and free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests of Embassy Suites Colorado Springs have access to an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 2 Queen Beds, Accessible (Hearing)

Queen 2 | Sleeps 6

King Suite Nonsmoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

Queen 2 | Sleeps 6

Suite, Multiple Beds (Larger Suite)

King 2 | Sleeps 4

Guest reviews for Embassy Suites Colorado Springs

Everyone (23) Couples (25) Business (2) Family (34) Friends (2) Other (4)
2
Families Families

I liked the setting and the hotel itself. I didn’t like that they didn’t have my reservation they didn’t have towels in my room and there was old food in my fridge.

By on Sep 16, 2019

Review comment responded on Sep 16, 2019

Thank you for staying with us! We apologize for the inconvenience. We have provided the feedback to our Housekeeping staff so that we can do better. We appreciate you taking the time to let us know. We hope you'll give us another try to see the improvements we've made!

5
Families

The staff is friendly, evening appetiters and drinks were wonderful, the pool & hot tub, the rooms are great how they are separated from the living room, and waking up to a enormous breakfast was terrific. The stay was fantastic!! Thank you

By on Sep 15, 2019

Review comment responded on Sep 16, 2019

Thank you so much for staying with us and letting us know how we are doing! We really appreciate it. We hope to see you next time you're in town!

5
Everyone

By on Jul 23, 2019

Review comment responded on Jul 23, 2019

Thank you for staying with us! We are happy to hear you enjoyed your stay. We hope to see you the next time you're in Colorado Springs!

5
Everyone

By on Jul 11, 2019

Review comment responded on Jul 15, 2019

Thank you for staying with us! We are glad to hear you enjoyed your stay. We hope to see you the next time you're in Colorado Springs, CO!

5
Partner Couples

Loved the made to order omelettes! Was also able to print from the business center with no problems. We had a wonderful stay.

By on Jun 25, 2019

Review comment responded on Jun 25, 2019

Thank you for the wonderful feedback. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the near future.

4
Everyone

By on Jun 12, 2019

Review comment responded on Jun 12, 2019

Thank you for staying with us! We are pleased to hear you enjoyed your stay. See you the next time you're in Olympic City, USA - Colorado Springs!

5
Families

Beautiful location. The hotel was bright. The room set up is the best in the business. I sleep really well.

By on May 10, 2019

Review comment responded on May 14, 2019

Thank you for staying with us, and taking the time to share your thoughts. We are so happy to hear you enjoyed your stay! We hope to see you the next time you're in Olympic City USA - Colorado Springs!

4
Families

The room we stayed in was outdated and not arranged well for a multi-night stay (the bathroom is tiny compared to the rest of the room, which has a ton of wasted space). The hotel makes up very well with the breakfast (which has a great omelette bar), and the evening reception (which was great to come back to after a day of hiking). The staff was friendly and helpful as well.

By , from Fredericksburg, VA on May 8, 2019

Review comment responded on May 14, 2019

Thank you for staying with us, and taking the time to share your thoughts. We will take them into consideration going forward. We hope to see you the next time you're in Olympic City USA - Colorado Springs!

5
Families Family with small children

The property is very nice. However, they must be under staffed. There was trash throughout the common areas. The same trash that was in the common areas the night before was still there the next morning.

By on Mar 31, 2019

Review comment responded on Apr 1, 2019

Thank you for staying with us! We are excited to hear that you enjoyed your stay! We've made note of some of your comments to review with our stay to get even better. Thank you for taking the time to share your experience. We hope to see you the next time you're in Colorado Springs!

5
Everyone

By on Mar 26, 2019

Review comment responded on Apr 1, 2019

Thank you for staying with us! We are excited to hear that you enjoyed your stay! We hope to see you the next time you're in Colorado Springs!

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