Paid extra for view, but looked out at construction site instead. Man yelling help in room next to me in middle of the night, claimed someone threw a knife at him. Calls to front desk went unanswered. Very grouchy person delivered room service. Trays left outside rooms for days.
Nothing
Quick and easy check in
We loved the location of the hotel. They also had few events which was great for kids. Unfortunately, on day 2 of our stay they gave us only 1 fresh towel. Also carpet had lot of stains and super old look to it.
Facilities were poor for the price
Nice but not worth the price tag. This property situated beautifully needs an infusion of investment and upgrading. A little understaffed, which can be COVID forgiven. The star was professional but could not make up for the need for updating. I would spend my big bucks elsewhere.
Expensive. Limited staff. Bugs in room. Stains on towels bedding curtains and carpets.
The property was absolutely beautiful, stunning views (loved the giant outdoor fire pit!). Beds were comfortable however it was a bit noisy where we were and the bathroom and vanity area could use some updates (for example, there is no mirror or outlet or chair where vanity is located).
Terrible, super noisy, rude staff everywhere, slow to no food service. Ugly rooms, pool, property, etc. Don't stay here! Waste of money! And treated like crap!
Beautiful view. Breakfast includes in stay
Great pool, lake, and other amenities. But they are seriously understaffed right now, and there was a major error in the billing process.
We enjoyed the great customer service treatment by all who worked here. The facility was clean and very cozy! Thank you all for such a great stay!
I would recommend Cheyenne Mountain Resort! My friends and I had a great stay!
One of the greatest places I ve ever stayed in! Service is excellente and views are gorgeous!
Located 2.4 mi (3.9 km) from Broadmoor World Arena, Cheyenne Mountain Resort, A Dolce by Wyndham is within a 10-minute drive of other popular attractions like Cheyenne Mountain Zoo. This 316-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a golf course. It's connected to the convention center in central Colorado Springs, and a short drive from Pikes Peak Center and Seven Falls.
Enjoy dining at Mountain View Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a to-go breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
The 316 rooms are air-conditioned and have an array of amenities, including balconies or patios, iPod docks, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Free newspapers, free local calls, and safes are also standard. Housekeeping is available on request.
Cheyenne Mountain Resort, A Dolce by Wyndham features a private beach, a golf course, and a full-service spa. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this beach resort include 2 outdoor pools, an indoor pool, and a children's pool.
Paid extra for view, but looked out at construction site instead. Man yelling help in room next to me in middle of the night, claimed someone threw a knife at him. Calls to front desk went unanswered. Very grouchy person delivered room service. Trays left outside rooms for days.
Nothing
Quick and easy check in
We loved the location of the hotel. They also had few events which was great for kids. Unfortunately, on day 2 of our stay they gave us only 1 fresh towel. Also carpet had lot of stains and super old look to it.
Facilities were poor for the price
Nice but not worth the price tag. This property situated beautifully needs an infusion of investment and upgrading. A little understaffed, which can be COVID forgiven. The star was professional but could not make up for the need for updating. I would spend my big bucks elsewhere.
Expensive. Limited staff. Bugs in room. Stains on towels bedding curtains and carpets.
The property was absolutely beautiful, stunning views (loved the giant outdoor fire pit!). Beds were comfortable however it was a bit noisy where we were and the bathroom and vanity area could use some updates (for example, there is no mirror or outlet or chair where vanity is located).
Terrible, super noisy, rude staff everywhere, slow to no food service. Ugly rooms, pool, property, etc. Don't stay here! Waste of money! And treated like crap!
Beautiful view. Breakfast includes in stay
