Room 402 was very, very poor. It smelled bad, the AC was something you would find in a one star hotel. The furniture looked like it came from a 2nd hand store, and the view was like a back ally place. NOT worth even half the room rate. This room should not be used as a guest room.
Great location and great staff
Was quiet. Staff excellent. Beautiful rooms and views.
This is an Historic Building with such a good feeling about it. The rooms are so charming, beds are very good, staff goes out of their way to accommodate you and make you feel so welcome. The Cliff House Dining Room is a pleasure to eat in. The veranda is spacious and lovely with fire pits and comfy seating, and you can order food and beverages, so beautiful at night. We didn’t have a microwave in the room but we didn’t need it. Wonderful location to walk around Manitou Springs, lovely town. Staying at the Cliff House is a memorable experience.
Love the location and history in Manitou and at Cliff House. We were very disaplointed in service. Our room was late to be checked in to by 15 minutes. we stood at counter for 5 minutes with staff around and were not acknowledged. We were told to wait in the tea room where we were completely ignored, seemingly because the only other family in there looked like they had money. I guess we didnt. I paid for a suite for my wife only to be thoroughly disappointed with service. At breakfast next morning, minus our direct waitress, everyone else seemed like we were a bother to them. At checkout, with multiple guests checking out, we had to wait 15 minutes for valet because they only had 1 valet worker.
I loved the vintage vibe of stepping into our room. It was adorable, very well decorated, turn down service was amazing. We ended up ordering room service because we wanted to stay in and enjoy our room as long as possible. Will be coming back for sure!
the property is nice the amenity fee is a rip off. It provided nothing in the form of "amenities"
On the register of historic hotels with all the modern conveniences! I really enjoyed my stay. Also a big shout out to Orbitz! I originally book a different bed and breakfast that fell through at check in. Obitz customer service and reservations took the absolute best care and rebooked me into the Cliff house at no additional cost. I am a Orbitz member for life.
Beautiful historic hotel, excellently maintained, super friendly staff, lovely decor. Quiet, but right in town, walk to restaurants, shops, cafes, and to SunWater Spa. I’ll be back for sure.
The staff were very friendly and very helpful. I was disappointed that the steam shower was set at a temp that was scalding. I have had steam showers before and they are not that hot.
The Cliffs is centrally located in the heart of Historic Manitou. Walking distance to shops & restaurants.
Excellent room size, decor and comfort. Staff was outstanding in help and courtesy. Would recommend a stay here for anyone.
We loved the Cliff House. The room was delightful and staff very pleasant and helpful. The only problem we had was the toilet was difficult to flush otherwise everything was perfect. Especially enjoyed the front verandah with the fire pits!
Classic, historic hotel. Superb service. All food excellent.
Located in Manitou Springs Historic District, Cliff House at Pikes Peak is adjacent to Arcade Amusements and within a 10-minute stroll of Ruxton's Trading Post. This 4-star hotel has 54 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.
Enjoy dining at one of 2 onsite restaurants including Cliff House Dining Room, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All of Cliff House at Pikes Peak's 54 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, designer toiletries, and bathrobes. Other standard amenities include safes and ironing boards.
Guests of Cliff House at Pikes Peak enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is USD 15 per night if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 40 per person one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this historic hotel include a 24-hour business center, coffee/tea in a common area, and express check-in.
Room 402 was very, very poor. It smelled bad, the AC was something you would find in a one star hotel. The furniture looked like it came from a 2nd hand store, and the view was like a back ally place. NOT worth even half the room rate. This room should not be used as a guest room.
Great location and great staff
We are pleased you enjoyed your stay. Please visit again soon.
Was quiet. Staff excellent. Beautiful rooms and views.
We are pleased you enjoyed your stay. We hope to welcome you back soon.
This is an Historic Building with such a good feeling about it. The rooms are so charming, beds are very good, staff goes out of their way to accommodate you and make you feel so welcome. The Cliff House Dining Room is a pleasure to eat in. The veranda is spacious and lovely with fire pits and comfy seating, and you can order food and beverages, so beautiful at night. We didn’t have a microwave in the room but we didn’t need it. Wonderful location to walk around Manitou Springs, lovely town. Staying at the Cliff House is a memorable experience.
We are pleased that you had a memorable experience here at The Cliff House. We will be sure to share your lovely comments with the staff. We hope to see you again soon.
Love the location and history in Manitou and at Cliff House. We were very disaplointed in service. Our room was late to be checked in to by 15 minutes. we stood at counter for 5 minutes with staff around and were not acknowledged. We were told to wait in the tea room where we were completely ignored, seemingly because the only other family in there looked like they had money. I guess we didnt. I paid for a suite for my wife only to be thoroughly disappointed with service. At breakfast next morning, minus our direct waitress, everyone else seemed like we were a bother to them. At checkout, with multiple guests checking out, we had to wait 15 minutes for valet because they only had 1 valet worker.
We are disappointed to hear of your experience during your stay. These are not the standards we strive to maintain at The Cliff House. We have taken your concerns to our Management Team so that the staff can be re-focused to prevent further issues. We hope you will give us another chance in the future.
I loved the vintage vibe of stepping into our room. It was adorable, very well decorated, turn down service was amazing. We ended up ordering room service because we wanted to stay in and enjoy our room as long as possible. Will be coming back for sure!
It always pleases us to hear our guests want to come back. We are happy you enjoyed your room. We can't wait to see you again.
We are pleased you enjoyed your stay.
We are pleased you enjoyed your stay.
the property is nice the amenity fee is a rip off. It provided nothing in the form of "amenities"
We are sorry that you felt our amenity fee provided nothing and that is was not properly explained to you that it covers the bottled water in your room, the use of the Fitness Center, Unlimited WiFi, the old fashioned turndown service with chocolates and breakfast for two.
On the register of historic hotels with all the modern conveniences! I really enjoyed my stay. Also a big shout out to Orbitz! I originally book a different bed and breakfast that fell through at check in. Obitz customer service and reservations took the absolute best care and rebooked me into the Cliff house at no additional cost. I am a Orbitz member for life.
Thank you for choosing to stay with us at The Cliff House at Pikes Peak. Our team is always pleased when we exceed guest expectations. We are elated to hear that you were accommodated so quickly. We appreciate your feedback!
Dear Karen, Thank you for taking the time to share your experience with us. We are saddened to hear that you were not pleased with your room, furniture, and AC. We are beginning the process of refreshing each our rooms and removing the window AC units as soon as we possibly can. We hope that your stay was otherwise enjoyable and we hope that you will stay with us again in the future. Please feel free to reach out to the hotel directly for room suggestions should you stay with us again. Thank you again for sharing your valuable feedback!