Candlewood Suites Clarksville2.5 out of 5.0
Recent guest reviews
I have been in the hotel industry for a very long time. I have never seen such a dirty hotel. We had to check in to 3 rooms. The first stunk and had dirt all in the bathroom, the second stunk and had dirt and grime on the sheets where housekeeping didn’t change, and the 3rd I wore flip flops the whole time because it want musky and dingy feeling. The hotel clerk didn’t even offer a discount or anything. Just said “somebody will be in trouble”. Total dump. Very disappointed.
Right off interstate 24, in Clarksville. Kitchens in each room. Full refrigerator, mini stove, sink, microwave, dishwasher. Same price we paid night before with a lot of extras. Had a small table, recliner and plenty of room. If you needed to stay for a week or longer, this would work.
My wife and I own a business in Cape Coral, FL and with the Hurricane Irma on its way, we needed to find a place far enough away to continue to operate our business with our computer and business phone. So we chose to drive to Clarksville Tn and found Candlewood Suites online. We had to bring our German Shepherd and cat with us, so a pet friendly hotel was required. We picked the perfect hotel! In short, our stay was perfect. The staff was wonderful and friendly. We stayed for a week in a studio suite and it was great for our business needs. I gave the survey mostly 10's in all questions, so that should tell you how we felt about our stay. I am an early riser, and I loved the 24/7 free coffee available! The free laundry machines were there right on site. Full size frig, stove, micro let us cook almost every night. However, there are so many food choices within minutes of the hotel that we did eat out on a few nights. I also want to thank the desk clerks as they changed my reservation to allow for me to extend my stay at the last minute, despite the fact that they had a full hotel. They were just great to help me out! I travel a lot with my business, however, this was the first time I have stayed at a Candlewood Suite, but it will not be my last. I need to mention that my dog also settled in right away and everyone including the staff always made a point to come and pet him whenever we went outside. My cat, well, its a cat. LOL. He was fine with the room also but I am not sure he even knew we were not still back home!
I made a reservation the day before we needed it. It was about the only pet friendly hotel in the area. I was shocked when I was informed of the pet charge but after a bit of talking it was lowered to a reasonable rate for a small cat. The beds were twin size which made it a bit uncomfortable for two people but we managed. I really needed three beds as along with me was my wife and my son and daughter. I liked the cleanliness and friendliness of the place but may need to find something nearby that can provide 2 queen beds and a fold out or roll away for our trip next year.
This is considered an "extended stay" hotel, so rooms have full kitchen (big fridge, microwave, dishes, 2 burner stovetop). No breakfast offered but little alcove off lobby sells a few food items if you do not want to bring own food. Room was quite large & comfortable. Bathroom is good sized. Free laundry facilities for guests on first floor with a few pieces of gym equipment in an adjacent area. Outdoor patio with grill. Many chain restaurants available nearby.
We were traveling through and stopped here after a long day of travel. The staff was welcoming, the room was room and clean, beat of all the beds were comfortable. We highly recommend you stay here if you're coming through.
We were very unhappy with our stay. It started when we called to make our reservation. They answered the phone Famous Dave's. That should have been my first clue. I called back to add a day to our stay and was put on hold for several minutes which is a common practice at this hotel. I ended up hanging up and not extending my stay. My room had ants in the kitchen area. I had to find the maintenance man because there was no one at the front desk. I was over charged and it took a week to get credited back. I was put on hold many times. The customer service was poor. Bottom line they didn't listen which resulted in more problems. So disappointed.
After driving 7 hours to get to Clarksville from Chicago, we were so ready to have a long night of sleep. Well the room was cozy, of course we checked out everything when we entered the room, one bed was squeaky, pillows had stains on some of them. The ice maker did not work! But just some minor things. During the middle of night was woke up by a dog barking. So of course, that peaceful rest was interrupted, but all in all, still a decent stay! The room did include a small kitchenette,
Let me start off on a good note. The staff was very friendly and welcoming. The hotel is being rebranded. Lots of construction stuff around. One end of the parking lot was blocked off for the first 3 days of my stay. The garbage disposal did not work, bathroom exhaust fan was separated/hanging from ceiling, bathtub had cracks with poor repair job, and shower curtain rod was loose and sagging. Better Business Bureau sticker was about 3 years expired. Smoking area was right out front door, cig butts everywhere on ground.
My mother and I stayed here Saturday night at a cost of $104. Our room had a mini kitchen with a full sized refrigerator and a dishwasher and anything you would need to prepare food. The room was big and clean! The bed felt good and the top quality sheets were perfect. However, our room #106 was directly next door to housekeeping and at 9:00 pm (same time we went to bed) the washing machine started up, very loud I may add. I called front desk and asked how long should we expect to hear that and she said it would stop as soon as cycle completed and it did! Would stay here again but not in this room.
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
- Business center
Candlewood Suites Clarksville places you 6.8 mi (11 km) from Austin Peay State University. This 80-room hotel has free in-room WiFi, free self parking, and a fitness center. In central Clarksville, the hotel is also within a 30-minute drive of Fort Campbell and War Memorial Park.
The 80 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.
Candlewood Suites Clarksville features a fitness center, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 84 reviews