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The Bristol Hotel

4.0 out of 5.0

Recent guest reviews

I went to the Bristol hotel on Sunday the 15th Oct 17 for carvery Sunday lunch started eating and found a maggot on my plate, I called the waitress who quickly took the plate away and left a business card for me to ring the restaurant manager the next day she also took my mobile for him to ring me, no phone call and and can not get anyone on the phone to answer my calls always in a meeting and never ring back 🤬 avoid this place as it is not hygienic and certainly not for human consumption !!!!

Checked into the Bristol Hotel for 3 nights late in October 2017. The staff was very friendly. The room was super clean. There was no thermostat in our room, so I’m thinking the room doesn’t have air conditioning. The hotel is in a good location. There’s shopping, convenient stores and fast food within a 5 minute walk. The buffet breakfast is pretty standard. Eggs, ham, fruit, breads, sweet rolls, etc.

Really enjoyed our stay on Friday night. We had a warm welcome in a lovely lobby area and the staff were helpful and we even checked in slightly early. We upgraded the room and had a wonderful view over the harbour. The room itself was plush and bathroom clean and tidy. We ventured out into Bristol and it’s a great location easily walking to bars for cocktails etc We parked in the NCP with concession to £5. The breakfast was lovely and fresh and the staff were friendly and welcoming. The night staff were great, providing us with an umbrella to venture out into the night with and there to let us back in at very early hours after an event. Highly recommend best hotel I’ve stayed in for a great price

Location is spot on, directly opposite all the bars of the waterfront yet far enough way to not experience the noise. Also opposite Queen Sq & all that has to offer. As this hotel comes with parking next door, it is ideal for wanting to dine out, park, get up 7 go!!!

We were booked in for a superior room with a harbourside view. The view was good but room was smaller than advertised superior. When I enquired was told that the superior rooms were smaller facing the water than the road. On the fire exit diagram on door we could see this was the smallest of all the neighbouring rooms! ! Inside, the layout was poor with no place to put luggage and bathroom was cramped with door getting in the way of sink - only room for 1 person at a time. Bath had chipped surface and shower partition only halfway across length. Definitely not the feel of a spacious luxury superior room! This was a standard size room at superior price despite my enquiry. Had better quality in Premier Inn and more spacious. Overall, disappointed as price paid was the only luxury part of hotel.

A really first-class effort in service, furnishings, comfort and cuisine. But it is let down by the constraints imposed by the building - very low ceilings, a closet-sized bathroom, and if you have a room on the inside, a dismal view of a bedraggled concrete courtyard which is topped with a story of what look like industrial sheds. But the bedroom is large, Nespresso coffee is appreciated, and the dining room overlooking the harbour is a real draw. Service, especially in the restaurant, is impeccable. And the location is perfect.

We recently spent a weekend in the Bristol to celebrate my birthday. We have used the hotel before and returned because we liked the location, the friendliness of the staff, the room specification and the food (breakfast especially!) and ease of parking. Most of these lived up to expectation, especially the breakfast, but we were a little disappointed with the room great view comfy bed BUT a number of small but important maintenance issues, a crack in a partition wall, decaying sealant around the bath, peeing chrome on the tap etc. (All of this was reported to reception on departure, ALWAYS do that if you are going to complain). This took the sparkle off the break which was much better previously. Whilst I would recommend the Bristol there are improvements/renovations that are becoming increasingly important. .

From arrival to departure excellent service. £85 including great breakfast.. Great parking deal which probably saved £30. Bathroom rather small but otherwise great room. Would come again. Location great too

Firstly we have stayed in dozens of hotels around the world. Most of them you get what you pay for but some fall in to the catergory of “The more we charge, the better we are.” And I think the Bristol falls into this catergory. We have just got back from a 2 night stay in a “ Deluxe” room for £300 . Now that’s a lot of money for a working class couple like us. We know that you pay a bit more for location and it is in a fabulous spot for shopping and bars but there are better located hotels for less money. Upon waliking into the room I struggled to see the “deluxe” aspect at all. It had a bed, tv, bath and shower like every other hotel we have stayed in and the view was of a bus stop and student flat. At this point we were still happy enough because of the location. The first morning around 5 am I was awoken by a noise from a door banging closed and then for the next 5 minutes had to listen to the toilet habits of the person next door, and I mean every single one...? I’m guessing this guy had a lot to eat and drink because he was peeing like a race horse and was obviously quite relaxed by f&rting his brains out in what he thought was the privacy of his own room. Unfortunately for us we could hear everything. Eventually it stopped and we tried to get back to sleep. A couple of minutes later he fired up the shower and amazingly we could hear that as clear as anything through the paper thin walls. ? I can’t believe how much we could hear? Anyway we had a great day shopping and laughing about it to be fair, unfortunately the second morning was just the same, and it was a little tiresome by this point. On our last day we were packing our bags and I decided to open the windows and curtains to freshen up the room, it was then I noticed the mould around the metal windows and there was a lot of it. It was on the wall and loads around the window frame. Really poor for such a highly rated hotel. The point I’m trying to make is we were on a little break travelling around on a shopping and relaxing trip and we thought we would treat ourselves to a “Posh” hotel for a couple of nights. Unfortunately we picked this one and were hugely disappointed 😔. There is a well known chain that offers a money back guarantee if you don’t get a good nights sleep, unfortunately the Bristol isn’t one. I’m sure there are nice, quiet rooms but we just didn’t get one. £300 is ridiculous for 2 nights here. We’ve paid a lot more elsewhere but got what we expected.

I’ve just spent 2 nights at the Bristol hotel very nice hotel ,lovely helpful staff great rooms and really nice public areas If your visiting Bristol this hotel is the one too stay at . There a large NCP next door that connects to the hotel and only £5 to park if staying at the hotel good restaurants in the hotel but there is also loads of bars and restaurants very close

Prince Street Bristol England

Hotel highlights

  • Walking distance to Queen Square and Bristol Theatre Royal
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Bristol Floating Harbour, The Bristol Hotel is adjacent to Queen Square and within a 5-minute walk of other popular sights like Bristol Theatre Royal. This 187-room, 4-star hotel has a restaurant, free in-room WiFi, and a fitness center. It's in central Bristol and also a short walk from Bristol Hippodrome Theatre and At-Bristol.


Enjoy a bite to eat at The River Grille, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a full breakfast is served each morning for a fee.


The 187 rooms have an array of amenities, including coffee makers, safes, and ironing boards. Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also included.

Property features

At The Bristol Hotel, guests have access to a fitness center, free WiFi in public areas, and 9 meeting rooms. Self parking is offered for GBP 5.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-in.

Room options

Superior Double Room

Full 1 | Sleeps 2

Deluxe Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 3755 reviews