The Bristol Hotel

Fantastic location next to the docks. Has an on-site NCP car park only £5 per exit for hotel guests which for a city centre location has to be a bargain. Customer service from staff was excellent and drinks at the bar area were very pleasant. Unfortunately the room was tiny (room 323). Sold as a "superior room"; superior to what? One can only guess at how small a regular room would be.

I was booked into the Bristol by my company, and thank goodness they did. Its not the first time I've stayed here, and have received exceptional service each time. This visit proved to be more exceptional than the others. I'm not very good in cities, being a country girl, and asked for a quiet room. Thank you Christiana for your patience in my banal request, and for the significant extra effort you made to accommodate me on a busy evening.

Booked hotel online. Excellent friendly staff. We were given a free upgrade as it was our anniversary. Also on returning to our lovely room after our meal we found two mini bottles if gin and a card saying happy anniversary and that we could take the gin to the bar and the staff would make us a cocktail of our choice which was a lovely gesture. Breakfast in the morning was fresh and delicious and the staff were very attentive. Would definitely stay at the hotel again as everything was excellent. Cannot fault anything.

Nice hotel in good location in the centre of Bristol, overlooking the redeveloped docks. Very friendly and helpful staff. Very good meal for our party, good quality for a group dinner. Parking next door in a NCP carpark, £5 for the night. Only complaint would be the room was very cramped, small for two people.

My partner and I and our two year old stayed at the hotel for one night. I made the booking directly with the hotel and nothing was too much trouble, the reservations team were so helpful. On arrival we were dealt with efficiently by a friendly receptionist and we were delighted with our large room which overlooked the water. We found the location perfect for visiting the Hippodrome and eating out. We had pre-booked breakfast which was very nice and excellent quality. Would definitely recommend this hotel and will return again.

Expecting a higher quality hotel consider it's part of GHA Hotel Group, sorry to say but the hotel itself is a bit old and the room is really average. As Discovery Black holder there's no upgrade in room but only a free cocktail in the bar is another disappointment The breakfast is indeed nice and good, else this gonna be a 2 star rating hotel

Lovely hotel , close to the Hippodrome and town centre , a few issues one of which was dealt promptly , the other did not get sorted 😔The room we had needed a bit of TLC , and to have the window open it was noisy at night , the bathroom is a bit small compared to the size of the bedroom. This was an anniversary treat with a show at the hippodrome.

Booked a standard room at a very expensive price. It was a shoebox right on the busy high street with drunks and revellers throughout the night and dust carts and buses from 4.00 am.. They have spent their build budget on the bar and restaurant which does front the water but the rooms are awful. Eat and drink there perhaps but stay in another hotel

I guess this is why I usually avoid big hotels: a nice location but incredibly bland. The room was ok but no reason to spend any time in there as the view was the rather shabby other side of the hotel. The bed was great but the long empty corridors reminded me of The Shining.