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Hilton Garden Inn Bristol City Centre

4.0 out of 5.0

Recent guest reviews

Usual good service from Hilton, but I was disappointed at the size of the room and no USB sockets anywhere in the hotel. This is a fairly new build hotel and this should be addressed. However, it's a good central location and only a short walk into the city or harbour.

Typical of the Hilton Garden Inn brand so a central hotel, easy to find with comfortable room. Good shower. However I did have to complain to the front desk when I left that the tiny amount of toiletries provided in a twin room was rather mean. One tiny 'bottle' of shower gel which was barely enough for one person for one shower never mind for two people. One tiny 'bottle' of conditioner (but no shampoo) and two tiny 'bottles' of body conditioner (who even uses those!). No bar of soap by the basin when washing your hands. Also, I heard this strange clicking noise during the night which I thought was perhaps the heating/air con but in the morning I noticed the kettle was boiling hot and completely empty of water. I think it must have been switched on and the safety feature was, thankfully, turning it off repeatedly.

A brief but very pleasant stay. The check in staff were lovely and very helpful with advice on what sites we should go to. The location was good, roughly a ten min walk to centre. Rooms basic but comfortable and clean!

great hotel , friendly helpful staff , 5 min walk from temple meads railway station, and a 10 min walk to the water front , perfect location and we will definitely return , comfy bed , nice shower , ticks all the boxes for us

This is a great hotel for cleanliness, location and a place to sleep but possibly not one of those where an evening in, in the restaurant/bar would be appealing. It's aimed somewhere between business and tourist, and it does it very well. The staff I encountered during my stay were all lovely. The room was a good size and well equipped with a large wardrobe, an iron and board, tea and coffee facilities and a modern flat screen TV (a good sized TV!). The bed was a little hard for my liking, but that's just a personal thing. Location is great for walking to tourist attractions; it's very close to Temple Meads train station too, so avoid the traffic and take the train. Only downside (there's always one) - if you take your car and you use the hotel car park, prepare to be removing sticky tree sap from it. The trees are unavoidable and your car will be covered, and I mean completely covered, in this awful goo. But, despite the goo, I would definitely recommend this hotel for a short break or a business stay.

There are other hotels that are a lot closer and I better areas for the tourist attractions. They fail to tell you when booking that there is an additional £16! For parking your car! That is ridiculously high especially when there are very few spaces outside to park in. The beds are the most uncomfortable I have alever slept in, if you are visiting Bristol do not stay here

Well don't send the food back if it is not cooked properly.The chef will send it back to you and tell you that your wrong . Order a rumb lamb medium came out with the blood poring out of it but was told that it's fine. Even the waiter saild he would not eat it.

It is the staff that make this hotel so good. They were uniformly pleasant during my two week stay. This hotel is close to Temple Meads station (and hence close to the centre of Bristol). The rooms are fine, breakfast tasty, internet perfectly adequate (even for streaming movies). Three things that aren't on the website, that might be helpful to know: (1) The rooms have a fridge in them that's a fridge rather than a minibar (good for storing fresh milk). (2) there is a reasonably priced guest laundry on the third floor (£1.20 for a wash, £0.20 for 12 minute dryer. It only takes the old £1 coin. Correct as of August 2017). (3) The rooms have a small lap-top sized safe.

Clean but fairly modest room. I had a Queen Room, which was quite small but the bed was very comfortable. Staff were friendly and helpful. There is parking at the hotel and it's well located for Bristol's main attractions. Despite a menu in the room there is no evening room service. Overall a nice place to stay but a bit expensive.

The location of the hotel is excellent if arriving by train being very near the station and only a short walk into the centre. The staff were welcoming and helpful and the breakfast was good. The room was very clean and though small contained everything you would need for a short business trip. Unfortunately it wasn't the best nights sleep. Although the air conditioning unit could be controlled there was a ventilation system above the door that could not be turned off and was noisy all night long (I resorted to wearing noise cancelling headphones) and my room was near the elevator and the ringing of it's door opening bell was very audible from inside the room.

Temple Way Bristol England

Hotel highlights

  • Walking distance to St. Mary Redcliffe Church and Cabot Circus Shopping Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Bristol Floating Harbour, Hilton Garden Inn Bristol City Centre is a leisurely stroll from popular sights such as St. Mary Redcliffe Church and Cabot Circus Shopping Centre. This 4-star hotel welcomes guests with 167 rooms and conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. It's in central Bristol and also a short walk from Broadmead Shopping Centre and St. Peters Church.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 9:30 AM.


Rooms

All 167 soundproofed rooms feature MP3 docks, coffee makers, and laptop-compatible safes. Guests can expect 42-inch plasma TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Phones, ironing boards, and desks are also available.


Property features

Hilton Garden Inn Bristol City Centre features a fitness center, free WiFi in public areas, and 2 meeting rooms. Self parking is available for GBP 16.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Room, 2 Single Beds, Non Smoking, Park View

Twin 2 | Sleeps 2

Room, 1 Queen Bed, Non Smoking, Park View

Queen 1 | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 2112 reviews