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Hilton Garden Inn Bristol City Centre

4.0 out of 5.0

Recent guest reviews

We stayed for 2 nights for a wedding in central Bristol on Good Friday. On arrival we managed to get a space in the very small car park, it's £16 per night which I personally think is a bit extortionate. The staff were lovely and friendly on check in and made everything really easy. The hotel in central and really close to a Tesco / Pub / Subway etc so I wouldn't recommend buying food at the hotel because it's expensive for what it is. The room was clean and tidy. The bed was comfortable, but the room was so hot, even with the weather being cold and raining outside. We were on the road side of the hotel and it was quiet but not a very nice view. Can't fault the breakfast though, lots of choice from the buffet and easy to order anything particular you wanted. Again really lovely staff serving and the check out was painless.

We arrived on the Saturday of Easter weekend at about 3.30pm after a busy day shopping and travelling up from Plymouth. On arrival the car park was full but we were told we could leave our cars on the cross hatchings down the side of the hotel. Our room wasn’t ready so were given a complimentary drink in the bar. Once we got to the room it was clean and tidy, if a little small side. We did however have a lovely view of the Temple Garden. The room was incredibly warm and the air conditioning was very noisy. Very problematic at night when the window only opens a small amount. The bed was also rock solid. I love a firm mattress, but this was even too firm for me. The location was perfect for us, in the evening we took the short 15 minute walk to the centre of Bristol. Ideal if you were going by train as it’s a stone throw away from the station. Beware if you do drive as there is roadworks on the major route to the hotel and a diversion in place. There is also a £17 charge for parking overnight. Breakfast was plentiful, tasty and varied for individual tastes. Check out was quick and easy the following morning. Staff all very pleasant. Also considering the hotel was full I heard nothing throughout the night from other guests.

One night stop over including dinner in the restaurant. Small room but perfectly formed with shower. I was on the 4th floor. It was very warm and the air conditioning was slightly noisy. Love fresh air but window only opened a crack. Very polite and pleasant staff who were also very efficient. I ate in the restaurant and ordered the steak that was rather pricy at £21 for an 8oz sirloin. Unfortunately my rare was cooked to medium so I sent it back to which a new one was returned cooked to perfection. Joined by a friend the meal came to a pricy £85 but it was convenient. Be warned parking £16 a day where as the Hilton double tree 500 or so yards away has free parking. In summary, says what it is on the tin and delivers a restful stay without the frills. Good location for centre activities.

Hilton Garden Inn was only a two minute walk from the Train Station and a 5 minute walk from the central shopping areas. The staff were very friendly and professional. Our bedroom was promised to have a good view but instead we were looking into an old fashioned office block. The room itself was cozy and clean and it had very good housekeeping and room service. The facilities is a Gym and a safe car park. If you are going to attractions then the number 8 bus is directly outside the Hotel and takes you to Bristol Zoo. However eating Halal or vegetarian food the choice of breakfast was a bit suffering and boring with no vegetarian sausages or choices and that is the only real let down. And because of the room fan it continues to blow stale air around the room, you can turn it off but at night during none-hot weather you simply get too cold as not enough is provided to stay warm. I have seen much better Hotels and I have seen much worse. The only reason I didn't rate this Hotel at average is because of its superb location.

Visited the Hilton Garden Inn where my & I was served by Tilla, the food was delicious and Tilla was so polite & helpful, it was a pleasure to be served by him. Well done Tilla 😊 Tilla could teach some customer service facing people a few things.

From the moment we arrived to the money we left, extremely pleasant staff who were very helpful. No troubles at all, and room in great condition! A personal 5 stars to Peter at reception for his wonderful energy, and for being such a helpful person. Donna and Beatrice.

My daughter and I stayed at this property for 1 night. We chose the hotel based on location convenience. I cannot commend the staff enough. Each and everyone was incredibly friendly and could not do enough for you. Our room was a little small but suited our purpose and breakfast was great

Due to snowey weather in Yorkshire where I live I had to cancel my hotel reservation on the morning that I was due to travel. Despite me being a Hilton Honors member the hotel told me they have no choice but to charge me a cancellation fee. I accepted that and then asked if they can email me a copy of the invoice, which they agreed to do but then didn’t. I contacted Hilton Honors who asked them again but still no invoice sent. I’ve also called the hotel twice in the last few days but have not got through the automated system. Think I will find a different hotel next time I’m in Bristol.

This was a great place to stay in Bristol. The service was quite good and the rooms were clean and comfortable. There is a bar/restaurant on site which served decent food and there are loads of other establishments within walking distance. The hotel is next to a little park with a church ruins that was nice to go explore while there. Short walk to the train station. Overall great place to stay. Would also be great with a family. Definitely recommend this hotel.

Stayed at the hotel as we where attending the gold cup at Cheltenham. We stayed two nights.This hotel is a short walk to the train station which was great for us. Arrived at the hotel and greeted by the lovely reception staff very friendly and helpful. We had checked in online before hand which made the process quicker. We stayed on the 4th floor over looking the main road. The rooms where quite and has very little noise from outside. Our room was spacious. We booked a queen room but was a little upset due to the beds been two individual beds pushed together, this had a crease down the middle. The room was very warm and was difficult to keep at a cooler temperature. We had breakfast here both days which was great. Good selection of food and very attentive waiting staff. Breakfast was busy both days but no issues for the hotel. We used the bar which again staff very attentive and friendly. The bar prices are also very reasonable and no different to the town centre. We had a great stay at the hotel and will be looking at booking the hotel next year for Cheltenham. There is car parking at the hotel at £16 a night.

Temple Way Bristol England

Hotel highlights

  • Walking distance to St. Mary Redcliffe Church and Cabot Circus Shopping Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Hilton Garden Inn Bristol City Centre places you within a 15-minute stroll of popular sights such as St. Mary Redcliffe Church and Cabot Circus Shopping Centre. This 4-star hotel welcomes guests with 167 rooms and conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. It's in central Bristol and also a short walk from Broadmead Shopping Centre and St. Peters Church.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 9:30 AM.


Rooms

All 167 soundproofed rooms feature MP3 docks, coffee makers, and laptop-compatible safes. Guests can expect 42-inch plasma TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Phones, ironing boards, and desks are also available.


Property features

Hilton Garden Inn Bristol City Centre features a fitness center, free WiFi in public areas, and 2 meeting rooms. Self parking is available for GBP 16.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 2281 reviews