The gate agent in Chicago took it upon himself to change my seat from a center seat to an aisle. Made me smile. It’s the little things like this that go a long way. These airlines that are selling every aspect and convenience of flying need to stop nickel and diming everything about the experience. Build a flat rate, many would be happy to pay. Upfront costs, let me check a bag, let me carryon a bag, give me a whole can of soda.