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Best Western Plus Philadelphia Airport S. At Widener Univ.

2.5 out of 5.0

Recent guest reviews

Walls are thin and could hear all the construction on the hotel outside my window. Door to the room does not open smoothly and must use force to get it open - fire hizard

Property was clean and ready for us at 3PM, but we had requested and hoped for early check-in due to our tough schedule. The staff was not able have a room ready for us for early check-in

BO AIR CONDITIONING in ROOM 332 SEE ABOVE SEE ABOVE

Staff was great . Location under construction and people wondering around outside of building not so desirable. At times didnt feel safe

Bad neighborhood. Poor hygiene. Stains on sheets. Bath dinghy.

The hotel was dirty.lobby had papers and crumbs on carpet... our room at first glance was ok until we went to sit on the sofa that is a bed .. the arms were worn and wriped stained cushions and flat cushions. .went in bathroom and a dead roach on its back near the door slash counter of sink... there was no way i was having my daughter sleep on that sofa bed and the thoughts of roaches crawling on us at night.. sorry we got our luggage and told the man at deak ronan the condition .. and showed him the pitures of furniture and the dead roach.. i can show you also .. we want our money back .. we spent an hour in our car looking for another place to stay .. we are at the residents inn near airport which is beautiful and clean .. price point 145.oo a night .. it also has kitchen ... i want my money back or i will dispute the bill with wells fargo .... i hope you send someone to inspect this room 250 that sofa need it hit the curb for trash pick up .. thank you mrs lim

I really liked the layout of the room. It was a suite that included a sleeping room, a sitting room, bathroom and small kitchenette. The employees were friendly. The hospital wasn't very clean. The floors needer to be vacuumed and swept. The bathrooms could've have been cleaner.

We had several issues at check in. Waited quite a while in line to get the room key at 3pm. We went to the room with our bags, only to find that it was t ready by housekeeping. Back at the desk, they were apologetic and gave us a room upgrade. It seems like their was significant miscommunication and perhaps understaffing. I’ve stayed here twice before this without such issues. Breakfast was short on everything with one lady who appeared to be doing the cooking, stocking, and tidying up. The breakfast room was very hot was well.

Great customer service, especially the hostess who helps during breakfast, made sure we had everything we wanted.

Nice hotel , good location close to the airport..., overall was OK

Some missing info in the hotel with my reservation

Great blackout curtains, clean room, spacious bathroom, and kind hotel staff. The complimentary airport shuttle driver was really nice and even helped us with bags into the van. I can't speak on the breakfast since we left before it was set. The place is getting a little rough in the common areas and could use some updates. It also smelled heavily of marijuana in elevator and halls, so hopefully they crack down a bit more on the no-smoking policy in the future. Overall, a great hotel and I would recommend.

Fantastic service. Outstanding staff. We were treated like family! Would definitely come back here.

1450 Providence Avenue Chester PA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Within a short walk of Widener University, Best Western Plus Philadelphia Airport S. At Widener Univ. is within a mile (2 km) of Harrah's Casino and Racetrack. This 60-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

A 43-inch LED TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a microwave.


Property features

Best Western Plus Philadelphia Airport S. At Widener Univ. features a 24-hour fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Guest reviews for Best Western Plus Philadelphia Airport S. At Widener Univ.

Everyone (43) Couples (10) Business (20) Family (19) Other (5) Friends (1)
4
Everyone

By on Sep 18, 2019

1
Families

Walls are thin and could hear all the construction on the hotel outside my window. Door to the room does not open smoothly and must use force to get it open - fire hizard

By on Aug 8, 2019

Review comment responded on Aug 8, 2019

Thank you for sharing your experience. We truly appreciate the insight regarding our room and construction. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4
Families

Property was clean and ready for us at 3PM, but we had requested and hoped for early check-in due to our tough schedule. The staff was not able have a room ready for us for early check-in

By on Jul 31, 2019

Review comment responded on Jul 31, 2019

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and room. Please do come see us again.

3
Everyone

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

1
Business Business Travelers

BO AIR CONDITIONING in ROOM 332 SEE ABOVE SEE ABOVE

By on Jul 18, 2019

Review comment responded on Jul 19, 2019

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our room. We hope you'll return to see how we continue to improve our service and hospitality.

2
Families Business Business Travelers

Staff was great . Location under construction and people wondering around outside of building not so desirable. At times didnt feel safe

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

Guest satisfaction is our number one objective so we really appreciate the input regarding our staff and location. Please do consider us again on your next visit to the area.

1
Families

Bad neighborhood. Poor hygiene. Stains on sheets. Bath dinghy.

By on Jul 7, 2019

Review comment responded on Jul 7, 2019

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our sheets. We hope you'll return to see how we continue to improve our service and hospitality.

4
Everyone

By on Jul 2, 2019

Review comment responded on Jul 2, 2019

We can't thank you enough for sharing your rating. It would delight us to host you again!

4
Everyone

By on Jun 12, 2019

Review comment responded on Jun 12, 2019

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

1
Everyone

The hotel was dirty.lobby had papers and crumbs on carpet... our room at first glance was ok until we went to sit on the sofa that is a bed .. the arms were worn and wriped stained cushions and flat cushions. .went in bathroom and a dead roach on its back near the door slash counter of sink... there was no way i was having my daughter sleep on that sofa bed and the thoughts of roaches crawling on us at night.. sorry we got our luggage and told the man at deak ronan the condition .. and showed him the pitures of furniture and the dead roach.. i can show you also .. we want our money back .. we spent an hour in our car looking for another place to stay .. we are at the residents inn near airport which is beautiful and clean .. price point 145.oo a night .. it also has kitchen ... i want my money back or i will dispute the bill with wells fargo .... i hope you send someone to inspect this room 250 that sofa need it hit the curb for trash pick up .. thank you mrs lim

By on Jun 9, 2019

Review comment responded on Jun 10, 2019

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

Best Western Plus Philadelphia Airport S. At Widener Univ.

1450 Providence Avenue, Chester, PA 19013
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.