The staff were all incredibly friendly and make us feel very welcome. The only drawback to the hotel is that the neighborhood is not the most visually appealing.
Love the staff. I constantly stay here.
It was hard to find where to park and then the entrance. We did not see any signs directing to the parking lot, nor any signs in the parking lot once we decided to park there.
good
Excellent location if you have a car and don't mind a 15-20 min ride to the city. Close to airport, casino, shopping, etc.
Nice location
Location seemed unsafe
Will visit again very clean .. staff was helpful
I didn't like nothing. I called to Orbitz customers service and i spoke to 3 persons 2 of them disconnected my call and the last one said he will have a supervisor call me back with in 24 hours and its been 3 days and mo call back from no one. Im very disappointed. That type of hotels should not be in your list. I give none star to it. Just to star with the bathroom shower had mold. Very discosting.
The first desk service was professionals and pleasant. Cleanliness, disappointing and needs to improve. Walls were dirty, love set/sofa bed needs to be replaced (looked like it had it's fair share of physical activities), microwave rack was dirty and hair from previous guess on the bathroom floor.
The family of mice in my room I was accuse of smoking and I don’t SMOKE my sheets where not change on the bed had to call to get them changed and gave me Attitude when I asked to have them change and even referred to it as popping the sheets I would never do that stay in the hotel ever again
Computer down and tired front desk staff (she was on for 14 hours). Arrived at 11pm And left at 11:30pm because the computer was locked out and I could not get a key and my prepaid room. Poor communication and service.
Bed bug bites!!!! Did get a refund though after showing a caught bug. Praying not bringing bugs or eggs back home.
The front desk associate named “Ramon” was very unfriendly and had an attitude. We asked for an extra towel and wash cloth and he didn’t give us anything. The tv didn’t have any channels it said it was going to have. I’m very disappointed by this stay.
Best Western Plus Philadelphia Airport S. At Widener Univ. places you next to Widener University and within a mile (2 km) of Harrah's Casino and Racetrack. This 60-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free buffet breakfast is included with your stay. Savor a meal from the comfort of your room with room service.
Guests can expect 43-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, refrigerators, and microwaves are other standard amenities.
Guests of Best Western Plus Philadelphia Airport S. At Widener Univ. enjoy a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-in, and express check-out.
The staff were all incredibly friendly and make us feel very welcome. The only drawback to the hotel is that the neighborhood is not the most visually appealing.
Love the staff. I constantly stay here.
Hi Beth,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!
It was hard to find where to park and then the entrance. We did not see any signs directing to the parking lot, nor any signs in the parking lot once we decided to park there.
Hello Steven, It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could be of any help.
good
Hello Lisa,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Hello Suresh,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.
Hello Yetta, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
Excellent location if you have a car and don't mind a 15-20 min ride to the city. Close to airport, casino, shopping, etc.
Hello Lesley, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Nice location
Hello Courtney, Thank you for your review and comments regarding our location. We hope you will return so that we can provide you an even superior experience.
Location seemed unsafe
Know that your voice is of tremendous importance to us and we value your comments about our location. I hope you will return to enjoy a memorable and exceptional experience.
Will visit again very clean .. staff was helpful
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
Hi Vicki,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.