The Windsor Suites

4.0 star property

Choose dates to view prices

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
Fountain
City view from property
Premium bedding, pillowtop beds, in-room safe, individually decorated
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Fairmount Park
    ‪6 min walk‬
  • Place, Pennsylvania Convention Center
    ‪8 min walk‬
  • Place, Rittenhouse Square
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Discovery)

  • City view
  • 970 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Suite, 1 Bedroom (2 Doubles)

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom (King)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Studio, 1 King Bed (Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room (Club Level Murphy)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Studio Suite, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Studio, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Philadelphia

Located in Center City, The Windsor Suites is within a 10-minute walk of popular sights such as Pennsylvania Convention Center and City Hall. This 4-star hotel has 171 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Fairmount Park - 6 min walk - 0.4 miles
  • Pennsylvania Convention Center - 6 min walk - 0.4 miles
  • City Hall - 8 min walk - 0.5 miles
  • Rittenhouse Square - 9 min walk - 0.5 miles
  • Reading Terminal Market - 10 min walk - 0.6 miles

Getting around

  • Suburban Station - 3 min walk
  • 30th St Station - 20 min walk
  • Philadelphia Intl. Airport (PHL) - 22 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Shay’s Steaks - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Windsor Suites

The Windsor Suites features a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 57 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a computer station, and a library.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, ovens, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 15 to 25 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.
Property Registration Number 216536

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Prepaid debit cards are not accepted for any bookings or onsite payments.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Are free cancellation options available at The Windsor Suites?

The Windsor Suites offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Windsor Suites?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at The Windsor Suites on Apr 29, 2026 start from $197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Windsor Suites?

This hotel is situated in Center City within a 10-minute walk of Pennsylvania Convention Center, City Hall, and Fairmount Park. You'll also find Rittenhouse Square and Reading Terminal Market less than a mile away.

Does The Windsor Suites feature a casino on the premises?

No, The Windsor Suites doesn't have a casino.

Is there an indoor pool at The Windsor Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8:00 PM and the seasonal pool is normally open from May until October.

Does The Windsor Suites feature a restaurant that includes a breakfast menu?

Yes, The Windsor Suites has 2 restaurants, and serves a cooked-to-order breakfast on weekend mornings for a surcharge.

Does The Windsor Suites allow pets to stay for free?

Yes, cats and dogs stay free at The Windsor Suites and the property also provides food and water bowls.

What is the closest airport to The Windsor Suites?

The closest major airport to The Windsor Suites is Philadelphia Intl. Airport (PHL), which is 13.4 mi away (22 minutes by car). Another top airport is Philadelphia, PA (PNE-Northeast Philadelphia), which is located 14.7 mi away (32-minute drive).

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1707 out of 2728 reviews
Rating 8 - Good. 512 out of 2728 reviews
Rating 6 - Okay. 257 out of 2728 reviews
Rating 4 - Poor. 117 out of 2728 reviews
Rating 2 - Terrible. 135 out of 2728 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

4/10 Poor

Margaret

Stayed 3 nights in Sep 2023

10/10 Excellent

edna

Stayed 1 night in Feb 2026

2/10 Terrible

marisa

Disliked: Property conditions & facilities
They didn't tell us they would be under construction when we booked making getting around the hotel difficult. We left a night early because our bed was horrible and the suite that stated 2 bedrooms was actually one bedroom and one small room with a full size bed no windows no vents.
Stayed 2 nights in Feb 2026

10/10 Excellent

Isabela

Stayed 1 night in Jan 2026

10/10 Excellent

Mindy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Phenomenal front desk staff. Cat and Ty were particularly helpful and pleasant.
Stayed 4 nights in Jan 2026

6/10 Okay

Deborah

Traveled with family
Liked: Property conditions & facilities
Coffee maker was RANCID.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was stress free and courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 4 nights in Jan 2026

10/10 Excellent

Ilene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026

4/10 Poor

Amber

Disliked: Staff & service
Stayed one night and was very disappointed. The room choices during booking were confusing, and we accidentally selected the wrong room. There were no alternatives available, and the front desk staff was short and unapologetic—another guest was actually calling with the same complaint at the same time. In the morning, loud construction started directly above us with constant sawing and drilling. Dust and debris even came through the bathroom vent and covered the bathroom sink. We were never informed about the construction. Definitely not a relaxing stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Stayed 1 night in Jan 2026

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive never had to worry about the shower being too hot except for here. Couldn't get the shower to cool down.
Stayed 2 nights in Jan 2026

6/10 Okay

Jhyred

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not that comfortable, felt worn out with no cushion factor. Bulbs in washroom were flickering.. outside of that the rooms were great.. The only parking option being valet was not that great, considering it took forever to get my vehicle in the morning, nearly 45minutes which I didnt account for... the price for the parking with it so unorganized is way too high. With these matters fixed, I would be likely to return, otherwise I would not.
Stayed 1 night in Jan 2026

10/10 Excellent

Alisson, Kenner

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary location to the convention Center, clean, great staff, pretty rooms
Stayed 3 nights in Jan 2026

8/10 Good

Francine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff was great! Room was very clean!
Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really loved the break lounge. They had vegan food which really was amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Robert, Fernandina Beach

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
The staff was very courteous and the hotel is in a good location. I have visited there on 4 prior stays. The condition of the room is just ok. The heating/ac system is old and not consistent. There is no bell captain valet service so you need to manage your own bags from car to room. There is free coffee in am but that’s it. Traveling with a dog is convenient, no extra fees and dog friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Malika

Another wonder stay at the
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Checking in the young lady, I believe her name was Ty. Got us squared away with our room lounge cars and explanations of the hotel. We were able to get extra towels and the Housekeeping staff was accommodating around our schedule to get the room addressed. Valet parking was a plus, we didn't have to worry about get a spot every day. Enjoyed the hotel and will look to book there if I'm back in the city.
Stayed 2 nights in Jan 2026

8/10 Good

Lana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, and felt safe. The bed was a little too soft and hurt my back. Would stay again.
Stayed 2 nights in Jan 2026

2/10 Terrible

LI HENG

Disliked: Cleanliness, staff & service, room comfort
It’s okay
Stayed 1 night in Jan 2026