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The Windsor Suites

4.0 out of 5.0

The Windsor Suites

4.0 out of 5.0

Recent guest reviews

Lovely hotel with helpful staff and excellent location.

The hotel was clean and spacious with a kitchen, cookware, and a storage closet. They also provided bottled water and other amenities.

Had to cancel reservations and book a different hotel because the room was not ready and they made guests wait.

Front of the hotel is under construction so it was hard to find and park.

Suite was huge, nicely decorated and clean. Staff was very courteous and service oriented

Booked the room for the rooftop pool. Get there and find out it is closed! Very disappointing that the reason I chose the hotel and it is closed and not listed on the website.

First time in Philly and this hotel was perfect. We were able to board a tour right from hotel. Love Park and Reading Terminal Market a quick walk from hotel. Ate at both restaurants on site and even my pickiest kid enjoyed both. BIG Shout out to Brian at the front desk for assisting me with a billing issue! He went above and beyond to help and he saved the day!!

Stayed at the Windsor with my family of 4. We had a very comfortable stay for 5 days. The convenience of a full kitchen allowed us to save some money and not eat out every night. My only complaints, the kitchen could use some more things, a large bowl, more serving spoons, etc. Also, the parking is valet only which was very annoying since it was already ridiculously expensive and now you felt pressured to tip. I would suggest parking elsewhere. The parking situation made the stay less pleasant.

Sylvia did a marvelous job checking us in. He really went the extra mile to answer all questions and welcome us to the hotel and city. We were very impressed with him.

Like having coffee and water stocked daily in the room. Nice feature that many hotels don’t do. However room would not cool offf. Staff did provide a fan which helped.

Great hotel! My sons and I had a great time. I would stay there again.

We had a great stay. Room layout was very large and comfortable, but the bathroom was weirdly small. This would be a great place to stay for an extended time (fridge, small kitchen, lots of closet space, etc). The only thing I was really disappointed about was that there was NO RECYCLING in the rooms or anywhere that I saw! :(

The staff at the Windsor in PA were excellent. From the desk employees, door men, to the cleaning staff. Super stay. I still can't get over how wonderful all of your employees were.

Phenomenon experience. 24 hour parking a bit costly but there's other options nearby. Rich experience and enjoyed sitting outside the hotel enjoying a 5 star meal and experiencing the city as well. Park, walk or use Uber...loved it

Comfortable and convenient. Worked great for quick overnight stay, but Would be even better for a longer stay, given the fridge, microwave, stove, and small dining table.

Check in went smooth. Zarena was a tremendous help and even helped us to check in early. Our room was spacious and we had a nice view of Drexel. We were able to walk to the Reading Terminal Market. We even managed to walk to the Filmore but uber’d Back to our room. Our room was quiet and clean. Would stay here again.

The room smelled like old cigarettes and had no hip hot water

The hotel is modern, clean and walking distance to Reading Terminal Market & all of Philly’s major attractions. We had a large one bedroom suite with a terrace that extended the length of the living room & bedroom. After seeing a concert at The Fillmore, which was a quick Uber ride, we were able to relax and make ourselves a meal in the fully equipped kitchen. The staff was extremely friendly and accommodating. Can’t wait to come back to the Windsor!

1700 Ben Franklin Pkwy Philadelphia PA

Hotel highlights

  • Walking distance to Ben Franklin National Memorial and Reading Terminal Market
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Center City, The Windsor Suites is a leisurely stroll from popular sights such as Ben Franklin National Memorial and Reading Terminal Market. This 195-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Philadelphia, it's also close to Liberty Bell Center and Independence Hall.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a kitchen, a refrigerator, and a microwave.


Property features

Guests staying at The Windsor Suites enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 42.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include 2 meeting rooms, a 24-hour business center, and a computer station.

Room options

Studio Suite, 2 Double Beds

Full 2 | Sleeps 4

Suite, 1 Bedroom

King 1 | Sleeps 2

Guest reviews for The Windsor Suites

Everyone (49) Couples (1) Family (2)
5
Everyone

Lovely hotel with helpful staff and excellent location.

By on Dec 3, 2018

Review comment responded on Dec 3, 2018

Thank you for the 5 stars and feedback. Glad to hear you enjoyed your stay and that the staff was helpful! We hope to see you again!

5
Everyone

The hotel was clean and spacious with a kitchen, cookware, and a storage closet. They also provided bottled water and other amenities.

By , from Appleton, WI on Dec 2, 2018

Review comment responded on Dec 3, 2018

Thank you for the 5 stars Jeremey and feedback. Glad to hear you enjoyed your stay! We hope to see you again!

4
Everyone

By on Dec 1, 2018

Review comment responded on Dec 3, 2018

Thank you for the 4 stars and for choosing to stay at the Windsor Suites!

5
Everyone

By on Nov 17, 2018

Review comment responded on Nov 19, 2018

Thank you for the 5 stars and for choosing to stay at the Windsor Suites!

1
Everyone

Had to cancel reservations and book a different hotel because the room was not ready and they made guests wait.

By , from New York on Nov 13, 2018

Review comment responded on Nov 16, 2018

Good afternoon Jasmine, I have let management know about the issue you encountered.

5
Everyone

Front of the hotel is under construction so it was hard to find and park.

By , from Richmond, VA on Nov 5, 2018

Review comment responded on Nov 5, 2018

Thank you for the 5 stars Prissie. We do apologize that parking was hard to find, we are continuing to improve our decor. We hope to see you when it's done!

5
Everyone

Suite was huge, nicely decorated and clean. Staff was very courteous and service oriented

By on Oct 22, 2018

Review comment responded on Oct 22, 2018

Thank you for the 5 stars and positive feedback! Glad to hear the staff helped making your stay comfortable!

4
Everyone

Booked the room for the rooftop pool. Get there and find out it is closed! Very disappointing that the reason I chose the hotel and it is closed and not listed on the website.

By on Sep 11, 2018

Review comment responded on Sep 11, 2018

Thank you for the 4 stars. I do apologize that the rooftop pool was closed during your stay. We have been having a rainy weekend. Our pool is seasonal, it is opened during mid may to labor day. During fall and winter it is closed due to the weather being unpredictable. Once again I do apologize for any inconvenience.

5

great hotel centrally located

Everyone

First time in Philly and this hotel was perfect. We were able to board a tour right from hotel. Love Park and Reading Terminal Market a quick walk from hotel. Ate at both restaurants on site and even my pickiest kid enjoyed both. BIG Shout out to Brian at the front desk for assisting me with a billing issue! He went above and beyond to help and he saved the day!!

By on Jul 16, 2018

Review comment responded on Jul 17, 2018

Thank you for the wonderful 5 star and feedback. We are glad your first time in Philly was a memorable one. Great to hear that Brian helped in making your stay smooth. We hope to see you again, please let us know when you do!

5

great hotel with full kitchen

Everyone

Stayed at the Windsor with my family of 4. We had a very comfortable stay for 5 days. The convenience of a full kitchen allowed us to save some money and not eat out every night. My only complaints, the kitchen could use some more things, a large bowl, more serving spoons, etc. Also, the parking is valet only which was very annoying since it was already ridiculously expensive and now you felt pressured to tip. I would suggest parking elsewhere. The parking situation made the stay less pleasant.

By , from Litchfield, CT on Jul 10, 2018

Review comment responded on Jul 11, 2018

Thank you for the wonderful 5 stars and feedback Elvira! We are glad you enjoyed our fully equipped kitchen. Our guest experience team would help in providing extra kitchen wear, if you needed a certain item. We hear you, parking in any city is expensive, however we are one of (if not the lowest) priced garage in the area, and we provide in and out privileges. We hope to see you again, please let us know when you do!