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The Windsor Suites

4.0 star property

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, individually decorated
2 bars/lounges
Fountain
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, The Franklin Institute
    ‪6 min walk‬
  • Place, Pennsylvania Convention Center
    ‪8 min walk‬
  • Place, Rittenhouse Square
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Discovery)

Suite (Discovery) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite (Discovery)

  • City view
  • 970 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room (Club Level Murphy)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(38 reviews)
  • City view
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(24 reviews)
  • City view
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed
  • Free WiFi

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About the neighborhood

Philadelphia

Located in Center City, The Windsor Suites is within a 10-minute walk of popular sights such as Pennsylvania Convention Center and Fairmount Park. This 4-star hotel has 171 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Benjamin Franklin Parkway - 5 min walk - 0.3 miles
  • Fairmount Park - 6 min walk - 0.4 miles
  • The Franklin Institute - 6 min walk - 0.4 miles
  • Pennsylvania Convention Center - 8 min walk - 0.5 miles
  • Rittenhouse Square - 11 min walk - 0.6 miles

Getting around

  • Suburban Station - 3 min walk
  • 30th St Station - 20 min walk
  • Philadelphia Intl. Airport (PHL) - 22 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪City Tap House Logan Square - ‬2 min walk
  • ‪Con Murphy's Irish Pub - ‬1 min walk

About this property

The Windsor Suites

The Windsor Suites features a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 57 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a computer station, and a library.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, ovens, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 15 to 25 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.
Property Registration Number 216536

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Prepaid debit cards are not accepted for any bookings or onsite payments.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Suites Windsor

Windsor Suites

Windsor Suites Apartment

Windsor Suites Apartment Philadelphia

Windsor Suites Philadelphia

The Windsor Hotel Philadelphia

Windsor Hotel Philadelphia

Windsor Suites Hotel Philadelphia

Windsor Suites Hotel

The Windsor Suites Hotel

The Windsor Suites Philadelphia

The Windsor Suites Hotel Philadelphia

Frequently asked questions

Are free cancellation options available at The Windsor Suites?

The Windsor Suites offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Windsor Suites?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at The Windsor Suites on May 25, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Windsor Suites?

This hotel is situated in Center City within a 10-minute walk of Pennsylvania Convention Center and Fairmount Park. You'll also find Rittenhouse Square and Reading Terminal Market less than a mile away.

Is parking available on site at The Windsor Suites?

Yes, secured valet parking is offered for USD 57 per night with in/out privileges. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does The Windsor Suites feature a casino on the premises?

No, The Windsor Suites doesn't have a casino.

Is there an indoor pool at The Windsor Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8:00 PM and the seasonal pool is normally open from May until October.

What do couples enjoy most about The Windsor Suites?

Couples staying at this hotel will appreciate amenities like premium bedding as well as 2 restaurants and 2 bars/lounges.

Does The Windsor Suites have a hot tub?

No, but this hotel does have a heated pool.

Does The Windsor Suites feature a restaurant that includes a breakfast menu?

Yes, The Windsor Suites has 2 restaurants, and serves a cooked-to-order breakfast on weekend mornings for a surcharge.

Does The Windsor Suites allow pets to stay for free?

Yes, cats and dogs stay free at The Windsor Suites and the property also provides food and water bowls.

Does The Windsor Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Windsor Suites?

The closest major airport to The Windsor Suites is Philadelphia Intl. Airport (PHL), which is 13.4 mi away (22 minutes by car). Another top airport is Philadelphia, PA (PNE-Northeast Philadelphia), which is located 14.7 mi away (32-minute drive).

Are there rooms with balconies that I can book at The Windsor Suites?

Yes, some guestrooms at The Windsor Suites offer a balcony and may feature city views.

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1785 out of 2853 reviews
Rating 8 - Good. 537 out of 2853 reviews
Rating 6 - Okay. 269 out of 2853 reviews
Rating 4 - Poor. 121 out of 2853 reviews
Rating 2 - Terrible. 141 out of 2853 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tenzin

Traveled with family and small children
Liked: Staff & service
Hotel was okay with amenities and cleanliness.Room was spacious.
Stayed 2 nights in May 2026

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026

10/10 Excellent

Eric Sean

Stayed 2 nights in Apr 2026

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orbitz is the worst. They have screwed up their last reservation for me. And Windsor Suites have earned my business for ANY trip I ever have to take to Philadelphia in the future. My plans changed and Orbitz wanted to charge me in excess of $200 to cancel my $145 hotel room. Through the Orbitz portal I sent a "direct message" to The Windsor Suites that I would be a day late. Orbitz does NOT forward messages on to the hotel I learned. I was cancelled as a no-show. The Windsor Suites staff recognized my predicament, and even though my room reservation had been cancelled, and the only room avaiable was a suite that was 3x the rack rate of the room I reserved, they moved me into the more expensive room -- and at a LOWER rate than what Orbitz had quoted for a standard suite. The room was roomy, clean, well stocked, quiet, and comfortable. This was Orbitz's last chance as I have had multiple reservation problems over the years. In the future, I will use them to search for a hotel and rate, but ALWAYS call the property directly.
Stayed 2 nights in Apr 2026

8/10 Good

Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

4/10 Poor

Margaret

Stayed 3 nights in Sep 2023

4/10 Poor

Kamara

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
recently stayed at The Windsor Suites and while the location is great and the rooms were comfortable, the parking situation was frustrating. The information about parking for hotel guests was not clearly explained, and the cost came as a surprise. For a hotel stay — especially at this price point — guests should either have parking included or at least be offered a discounted rate. Paying full city parking rates on top of the room fee doesn’t feel very guest-friendly. I understand this is Center City and parking is limited, but clearer communication and better options for overnight guests would really improve the experience. Overall, decent stay — but be prepared for additional parking costs.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities
Reliably good.
Stayed 3 nights in Feb 2026

8/10 Good

Devin

Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Stayed 1 night in Feb 2026

10/10 Excellent

Basil

Business traveler
Liked: Cleanliness, property conditions & facilities
The room lay out was a little strange, but I had a good time there.
Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Our stay was excellent! Cat at the front desk did a wonderful job checking us in. She was super friendly and answered all of our questions.
Stayed 1 night in Feb 2026

10/10 Excellent

edna

Stayed 1 night in Feb 2026

6/10 Okay

Esther

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Feb 2026

6/10 Okay

Gabriela

The water took a very long time to heat up. It just felt like an old room. They were renovating while we were there
Stayed 3 nights in Feb 2026

10/10 Excellent

Cheryl, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Feb 2026

2/10 Terrible

marisa

Disliked: Property conditions & facilities
They didn't tell us they would be under construction when we booked making getting around the hotel difficult. We left a night early because our bed was horrible and the suite that stated 2 bedrooms was actually one bedroom and one small room with a full size bed no windows no vents.
Stayed 2 nights in Feb 2026

6/10 Okay

Kristen

Stayed 2 nights in Feb 2026

6/10 Okay

Takunda

Stayed 1 night in Feb 2026

2/10 Terrible

Ali

Liked: Property conditions & facilities
Disliked: Amenities
The room I got did not match the room that was advertised on Expedia. I was told by the lobby manager that the pictures that were shown on Expedia for the room I chose were actually for a higher-tier room. As a result, I had an old bathroom and kitchen area. In addition, the shower head is very old and the water pressure was so bad. Also, the elevators take very long and are very small. I had to wait almost 15 minutes on checkout day to use the elevator. The AC unit is also loud.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

2/10 Terrible

Joseph

Under construction!!!!
Stayed 1 night in Feb 2026

8/10 Good

Martyn

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were perfect with the extra benefit of the kitchen facilities in the rooms, however due to renovation work being complete in the lobby we had no hot water 4 or 5 times in the morning when trying to get ready which was not ideal! The windsor suites is in a great location!
Stayed 7 nights in Feb 2026

8/10 Good

Mitchell E.

Stayed 1 night in Feb 2026

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