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 Philadelphia • 1 Room
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The Windsor Suites

4.0 out of 5.0

The Windsor Suites

4.0 out of 5.0
Overview Reviews Amenities & Policies
Ben Franklin Pkwy, Philadelphia, PA
1-844-663-2276
4.4
out of 5
"Very good!"
See all 58 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Extremely helpful and nice staff. Rooms are clean. Location to downtown is great.

Nice property but limited amenities. Stayed over Christmas and adjoining restaurant was closed, but restaurant at nearby Logan hotel was open and they provided an excellent breakfast

Beautiful hotel right in the middle of the city. The room was outstanding and Silvio at the front desk was absolutely awesome! Would definitely stay here again.

The room was nice and spacious and the bed was very comfortable.

Lovely hotel with helpful staff and excellent location.

The hotel was clean and spacious with a kitchen, cookware, and a storage closet. They also provided bottled water and other amenities.

Had to cancel reservations and book a different hotel because the room was not ready and they made guests wait.

Front of the hotel is under construction so it was hard to find and park.

Suite was huge, nicely decorated and clean. Staff was very courteous and service oriented

Booked the room for the rooftop pool. Get there and find out it is closed! Very disappointing that the reason I chose the hotel and it is closed and not listed on the website.

First time in Philly and this hotel was perfect. We were able to board a tour right from hotel. Love Park and Reading Terminal Market a quick walk from hotel. Ate at both restaurants on site and even my pickiest kid enjoyed both. BIG Shout out to Brian at the front desk for assisting me with a billing issue! He went above and beyond to help and he saved the day!!

Stayed at the Windsor with my family of 4. We had a very comfortable stay for 5 days. The convenience of a full kitchen allowed us to save some money and not eat out every night. My only complaints, the kitchen could use some more things, a large bowl, more serving spoons, etc. Also, the parking is valet only which was very annoying since it was already ridiculously expensive and now you felt pressured to tip. I would suggest parking elsewhere. The parking situation made the stay less pleasant.

Sylvia did a marvelous job checking us in. He really went the extra mile to answer all questions and welcome us to the hotel and city. We were very impressed with him.

Like having coffee and water stocked daily in the room. Nice feature that many hotels don’t do. However room would not cool offf. Staff did provide a fan which helped.

Great hotel! My sons and I had a great time. I would stay there again.

We had a great stay. Room layout was very large and comfortable, but the bathroom was weirdly small. This would be a great place to stay for an extended time (fridge, small kitchen, lots of closet space, etc). The only thing I was really disappointed about was that there was NO RECYCLING in the rooms or anywhere that I saw! :(

1700 Ben Franklin Pkwy Philadelphia PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Center City, The Windsor Suites is within a 5-minute drive of popular attractions such as Academy of Natural Sciences and Walnut Street. This 195-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Philadelphia, it's also close to Reading Terminal Market and Pennsylvania Convention Center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a kitchen, a refrigerator, and a microwave.


Property features

Guests staying at The Windsor Suites enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 42.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Studio Suite, 2 Double Beds

Full 2 | Sleeps 4
from $102

Studio Suite, 1 King Bed

King 1 | Sleeps 2

Suite, 1 Bedroom

King 1 | Sleeps 2

Guest reviews for The Windsor Suites

Everyone (56) Couples (1) Family (2)
4
Everyone

By on Jan 2, 2019

Review comment responded on Jan 14, 2019

Thank you for the 4 stars, we hope you enjoyed your stay!

5
Everyone

Extremely helpful and nice staff. Rooms are clean. Location to downtown is great.

By on Jan 2, 2019

Review comment responded on Jan 14, 2019

Thank you for the 5 stars and feedback. Glad to hear you enjoyed your stay! We hope to see you again!

4
Everyone

Nice property but limited amenities. Stayed over Christmas and adjoining restaurant was closed, but restaurant at nearby Logan hotel was open and they provided an excellent breakfast

By on Dec 28, 2018

Review comment responded on Jan 14, 2019

Thank you for the 4 stars and feedback. Glad to hear you enjoyed your stay! We hope to see you again!

4
Everyone

By on Dec 26, 2018

Review comment responded on Dec 26, 2018

Thank you for the 4 stars and for choosing to stay at the Windsor Suites!

5
Everyone

Beautiful hotel right in the middle of the city. The room was outstanding and Silvio at the front desk was absolutely awesome! Would definitely stay here again.

By on Dec 24, 2018

Review comment responded on Dec 24, 2018

Thank you for the wonderful feedback and 5 stars! We do appreciate you taking the time out of your day and writing about your positive experience staying with us. We are glad you enjoyed your stay. We greatly appreciate if you can show your support on tripadvisor! We hope to see you again and when you do, please make sure to sign up via email as our Modus Friends member, you will receive a 10% discount on your next stay as well as an amenity.

5
Everyone

The room was nice and spacious and the bed was very comfortable.

By on Dec 15, 2018

Review comment responded on Dec 17, 2018

Thank you for the 5 stars and for the positive feedback! Glad you enjoyed your stay and that the beds were comfortable. We hope to see you again!

5
Everyone

Lovely hotel with helpful staff and excellent location.

By on Dec 3, 2018

Review comment responded on Dec 3, 2018

Thank you for the 5 stars and feedback. Glad to hear you enjoyed your stay and that the staff was helpful! We hope to see you again!

5
Everyone

The hotel was clean and spacious with a kitchen, cookware, and a storage closet. They also provided bottled water and other amenities.

By , from Appleton, WI on Dec 2, 2018

Review comment responded on Dec 3, 2018

Thank you for the 5 stars Jeremey and feedback. Glad to hear you enjoyed your stay! We hope to see you again!

4
Everyone

By on Dec 1, 2018

Review comment responded on Dec 3, 2018

Thank you for the 4 stars and for choosing to stay at the Windsor Suites!

5
Everyone

By on Nov 17, 2018

Review comment responded on Nov 19, 2018

Thank you for the 5 stars and for choosing to stay at the Windsor Suites!

The Windsor Suites

1700 Ben Franklin Pkwy, Philadelphia, PA 19103

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