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Hotel Citadelle

3.0 star property
Hotel in Québec City with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Citadelle

Relax in this inviting space with a large bed, desk, and TV.
Enjoy a hearty breakfast at this well-equipped breakfast area with a dining table set for a delicious meal.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and ornate cabinet.
Cozy living space with a fireplace, sofa, and coffee table, adjacent to a kitchen and dining area.
Enjoy cooking in this well-equipped kitchen with a central island, stainless steel appliances, and ample cabinetry.

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Les Galeries de la Capitale
    ‪4 min drive‬
  • Laval University
    ‪5 min drive‬
  • Aquarium of Quebec
    ‪6 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪7 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(68 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

7.8 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Québec City

Located in Les Rivières within 2 miles (3 km) of Carie Factory Amusement Center, Hotel Citadelle is within a few miles (5 km) of Recreofun Amusement Centre. This 36-room, 3-star hotel has a coffee shop/cafe along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Les Galeries de la Capitale - 4 min drive - 3.2 miles
  • Laval University - 5 min drive - 3.0 miles
  • Laurier Quebec - 6 min drive - 3.7 miles
  • Aquarium of Quebec - 6 min drive - 4.6 miles
  • Vidéotron Centre - 8 min drive - 6.5 miles

Getting around

  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Roulo Vietnamien - ‬4 min drive

About this property

Hotel Citadelle

Hotel in Québec City with a 24-hour front desk and a coffee shop
Hotel Citadelle features free WiFi in public areas, coffee in a common area, and free newspapers. There's free parking if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, free newspapers, and free local calls are other standard amenities.

Languages

English, French

Similar properties

Welcome to our hotel lobby, featuring a reception desk with a flat-screen TV, a dining area, and a cozy seating area with a sofa and coffee table.

Hôtel Motel Le Gite

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
7.4 out of 10, Good, 1,743 reviews
$87 nightly
The price is $104
Jul 31 - Aug 1
Total includes taxes and fees
Hôtel Motel Le Gite

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.
Property Registration Number 063070, 2026-07-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is a free cancellation option available at Hotel Citadelle?

Hotel Citadelle offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see close to Hotel Citadelle?

This hotel is situated in Les Rivières, close to Château Frontenac, Quebec Cruise Terminal, and Les Galeries de la Capitale. You'll also find Grande Allée and Aquarium of Quebec within a short drive.

Will I be able to park at Hotel Citadelle?

Yes, self parking and long-term parking are offered for free at the hotel.

Does Hotel Citadelle feature a casino on the premises?

No, Hotel Citadelle doesn't have a casino.

Will I find an indoor pool at Hotel Citadelle?

No, there is no indoor pool at this hotel.

Is Hotel Citadelle good for couples?

Couples staying at this hotel will appreciate amenities like a café plus some guestrooms include fireplaces and separate bathtubs and showers.

Are there hot tubs at Hotel Citadelle?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Citadelle have a restaurant that serves breakfast?

No, Hotel Citadelle doesn't have a restaurant that serves breakfast.

Will Hotel Citadelle allow pets to stay for free?

No, pets aren't allowed at Hotel Citadelle.

Are there connecting rooms at Hotel Citadelle?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Citadelle?

The closest major airport to Hotel Citadelle is Quebec City Jean Lesage Intl. Airport (YQB), which is 3.4 mi away (11 minutes by car).

Can I book a room with a balcony at Hotel Citadelle?

No, there aren't any guestrooms with balconies at Hotel Citadelle.

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 321 out of 1003 reviews
Rating 8 - Good. 349 out of 1003 reviews
Rating 6 - Okay. 193 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

amarjot

Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Roxane

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Cedric

Business traveler
Disliked: Staff & service
C’est
Stayed 1 night in Apr 2025

8/10 Good

Christel

Liked: Cleanliness, staff & service
It had bugs downstairs washroom
Stayed 1 night in Apr 2025

10/10 Excellent

M., Stratford

Liked: Cleanliness
Overall it's good
Stayed 1 night in Apr 2025

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Louis-Patick

Liked: Staff & service, room comfort

Bien pour le prix

Le lit était propre et confortable mais le plancher n'était pas propre. On dirait qu'ils n'avaient pas passé l'aspirateur. Beaucoup de poils et cheveux sur le plancher et dans la douche
Stayed 2 nights in Apr 2025

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Franck

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nightmare or the hôtel of the terror

The television is broken you were not very clean the window was not double glazed we heard noises The window blinds were broken the bathroom with a smell and the plastic shower made a terrible noise don't understand how this hotel can still be referenced by your services
Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kamarinos

Stayed 1 night in Apr 2025

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Stayed 1 night in Mar 2025

6/10 Okay

João Andre Paulo

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Plutôt bien situé, assez d'espace pour plusieurs personnes, avec assez de serviettes, pratique d'avoir un micro-onde dans la chambre, pratique et pas trop cher.
Stayed 2 nights in Mar 2025

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

lucian

so
Stayed 1 night in Mar 2025

8/10 Good

Brenda, Cornwall

Liked: Amenities
Fine
Stayed 1 night in Mar 2025

6/10 Okay

Nadine

Traveled with family
You get what you paid for. No complaints for the price
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Traveled with partner
I couldnt use my credit card because I had issues with it and asked for debit. The security deposit was 100 on credit and went up to 200 on debit without it being mentionned on the website. Also the security deposit itself wasn't mentionned anywhere before we arrived. The room was freezing cold and I found the window wide open (feeling -12 celcius outside) and it took a little while before getting confortable after. Room is ok, not more, but it's at least clean. But the hotel is close to everything so that makes it more "fun". 10 mins car ride to old quebec, to Wendake, close to galeries de la capitale also.. next to the highway. Overall, for the price, it's fine.
Stayed 1 night in Feb 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and bathroom. Clean and cozy. Staff were all amazing.
Stayed 3 nights in Feb 2025