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Hotel Citadelle

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Citadelle

A hotel room with a large bed, a desk, a chair, a TV, and a small table with a vase of flowers.
A spacious kitchen with a large island, wooden cabinets, and a stone fireplace.
A breakfast setting with a wooden table, chairs, a coffee machine, and a variety of breakfast items.
A kitchen with wooden cabinets, a large island, a stone wall, and hanging lights.
A cozy living room with a fireplace, a sofa, and a dining area with wooden cabinets and a kitchen in the background.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Place, Aréna Gaétan-Duchesne
    ‪8 min walk‬
  • Place, Maison O'Neill
    ‪2 min drive‬
  • Place, Boisé Lorettain
    ‪5 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a laptop, a chair, a window with curtains, a painting on the wall, and a bedside table with a lamp.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(110 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a vase of flowers.

Double Room, 2 Double Beds

7.4 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

A hotel room with a large bed, a sitting area with a chair and a table, a television, and a bathtub with a red flower arrangement.

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

A room with two beds, a sofa, a chair, and two wall-mounted lamps.

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

A hotel room with two beds, a television, a small refrigerator, and a nightstand with a lamp.

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Economy Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Québec City

Located in Les Rivières within 2 miles (3 km) of Carie Factory Amusement Center, Hotel Citadelle is within a few miles (5 km) of Recreofun Amusement Centre. This 36-room, 3-star hotel has a coffee shop/cafe along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Aréna Gaétan-Duchesne - 8 min walk - 0.5 miles
  • Maison O'Neill - 2 min drive - 1.0 mile
  • Boisé Lorettain - 5 min drive - 1.4 miles
  • Quebec City Convention Center - 13 min drive - 6.2 miles
  • Château Frontenac - 14 min drive - 6.7 miles

Getting around

  • Quebec Sainte-Foy Station - 10 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Espace Pickleball - ‬4 min drive

About this property

Hotel Citadelle

Hotel Citadelle features free WiFi in public areas, coffee in a common area, and free newspapers. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, free newspapers, and free local calls are other standard amenities.

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Hôtel Motel Le Gite
Les Rivières
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
7.4 out of 10, Good, 2,061 reviews
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The price is $76
Nov 3 - Nov 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.
Property Registration Number 063070, 2027-07-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is a free cancellation option available at Hotel Citadelle?

Hotel Citadelle offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Citadelle?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Citadelle on Nov 20, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Citadelle?

This hotel is situated in Les Rivières, close to Château Frontenac, Vidéotron Centre, and Aquarium of Quebec. You'll also find Les Galeries de la Capitale and Laurier Quebec within a short drive.

Will I be able to park at Hotel Citadelle?

Yes, extended and self parking are offered for free at the hotel.

Does Hotel Citadelle feature a casino on the premises?

No, Hotel Citadelle doesn't have a casino.

Will I find an indoor pool at Hotel Citadelle?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Citadelle?

Couples staying at this hotel will appreciate amenities like a hot tub plus some guestrooms include a private hot tub and a fireplace.

Does Hotel Citadelle have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Citadelle have a restaurant that serves breakfast?

No, Hotel Citadelle doesn't have a restaurant that serves breakfast.

Will Hotel Citadelle allow pets to stay for free?

No, pets aren't allowed at Hotel Citadelle.

Does Hotel Citadelle have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Citadelle?

The closest major airport to Hotel Citadelle is Quebec City Jean Lesage Intl. Airport (YQB), which is 3.5 mi away (11 minutes by car).

Can I book a room with a balcony at Hotel Citadelle?

No, there aren't any guestrooms at Hotel Citadelle that offer a balcony.

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1003 reviews
Rating 8 - Good. 308 out of 1003 reviews
Rating 6 - Okay. 187 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple stay, nothing complicated required. Quiet and pleasant hotel to stay at. Would recommend to others!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Everything was great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
room was very clean, staff was extremely helpful and understanding.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and comfy. I had a great time at this location, definitely recommend it
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Not much to say it’s a motel room was clean, bed was comfy outside in the back was a little rough all in all was fine
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The price is low, and it shows. The hotel desperately needs better management and better staff. The inside was just as filthy as the outside.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Guy at the front desk was amazing very fast check in and clean rooms
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel without breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
good for short term stay, price is affordable.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Easy check in, comfortable, easy check out.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great auberge style accommodation, friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Reception dirty carpet and old everything with missing lamps ,room clean and restaurants and stuff around
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, easy parking, checking in and out. We enjoyed our stay.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean room, courteous staff. The hotel is a bit dated but the price was excellent.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay, humble staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and peaceful
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

It was fine for the price.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and spacious, the location was great
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bathroom was updated, but blankets were stained and need to be updated. Otherwise very good for the money.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place easy to find and decent price
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
The room had smell without any proper ventilation . Thanks
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, and comfortable speaking English, which was appreciated.
Stayed 2 nights in Aug 2025